Arch Linux

migralito

Member

Registered: 2021-04-20

Posts: 2

XPS 9310 gnome-shell lagging

Hi everyone,
I was running arch on xps 9310 i7-1165G7 with 32GB. I use gnome-shell under wayland, and every now and then, display lags for a fraction of a sec, sometimes even 2 or 3 seconds. Ir runs super fast except for that part. When it happens, the whole UI freezes (mouse not responding, keystrokes appear with delay, windows stop refrshing UI, etc). I tried xorg and also reverted gnome-shell to 3.38, but everything's the same.
I tried s-tui to see if I could spot any sign of temperature, fan or clock sudden peak but can't see any pattern. CPU usage is low, temperature is low, memory is low. It's supposed to be super super smooth but it isn't. I looked into dmesg and journalctl and there isn't a single line of log when this problem happens.
I tried same arch installation/configuration on a laptop with i5 11th gen and 16gb of ram and run completely smooth, not a problem.
I then replaced arch with ubuntu in the XPS to compare, and with ubuntu there's not even a single glitch, it works completely flawlessly.

I'm totally disoriented. Don't know what to do excepto to stick with Ubuntu until after a couple of months try again and see if something changed?
Any help will be really appreciated.

Ale

Last edited by migralito (2021-04-21 22:20:16)

FallenSnow

Member

Registered: 2014-04-07

Posts: 39

Re: XPS 9310 gnome-shell lagging

I'm getting a similar issue. Just started this morning. My journalctl is filled with gdm-x-session messages about modesetting.

Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Modeline "800x600"x0.0   40.00  800 840 968 1056  600 601 605 628 +hsync +vsync (37.9 kHz e)
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Modeline "640x480"x0.0   25.18  640 656 752 800  480 490 492 525 -hsync -vsync (31.5 kHz e)
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Modeline "720x576"x0.0   27.00  720 732 796 864  576 581 586 625 -hsync -vsync (31.2 kHz e)
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Modeline "720x480"x0.0   27.00  720 736 798 858  480 489 495 525 -hsync -vsync (31.5 kHz e)
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Modeline "1280x720"x0.0   74.25  1280 1720 1760 1980  720 725 730 750 +hsync +vsync (37.5 kHz e)
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Modeline "1280x720"x0.0   74.25  1280 1390 1430 1650  720 725 730 750 +hsync +vsync (45.0 kHz e)
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Modeline "1920x1080i"x0.0   74.25  1920 2448 2492 2640  1080 1084 1094 1125 interlace +hsync +vsync (28.1 kHz e)
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Modeline "1920x1080i"x0.0   74.25  1920 2008 2052 2200  1080 1084 1094 1125 interlace +hsync +vsync (33.8 kHz e)
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Modeline "1920x1080"x0.0  148.50  1920 2448 2492 2640  1080 1084 1089 1125 +hsync +vsync (56.2 kHz e)
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Modeline "1920x1080"x0.0  148.50  1920 2008 2052 2200  1080 1084 1089 1125 +hsync +vsync (67.5 kHz e)
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Modeline "1720x720"x0.0   97.92  1720 1752 1800 2040  720 723 728 800 +hsync +vsync (48.0 kHz e)
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Modeline "2560x1080"x0.0  183.60  2560 2608 2640 2720  1080 1083 1088 1125 +hsync +vsync (67.5 kHz e)
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Modeline "1720x1440"x0.0  185.95  1720 1768 1800 2080  1440 1443 1448 1490 +hsync +vsync (89.4 kHz e)
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Modeline "1920x1080"x0.0  148.50  1920 2008 2052 2200  1080 1089 1095 1125 +hsync +vsync (67.5 kHz e)
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Modeline "3440x1440"x0.0  319.89  3440 3488 3520 3600  1440 1443 1448 1481 +hsync -vsync (88.9 kHz e)
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Modeline "3440x1440"x0.0  533.15  3440 3488 3520 3600  1440 1443 1448 1481 +hsync -vsync (148.1 kHz eP)
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Printing DDC gathered Modelines:
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Using vrefresh ranges from config file
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): Using hsync ranges from config file
Apr 21 12:22:25 [redacted] /usr/lib/gdm-x-session[2443]: (II) modeset(0): EDID vendor "VTK", prod id 13312

FallenSnow

Member

Registered: 2014-04-07

Posts: 39

Re: XPS 9310 gnome-shell lagging

Well this seems very interesting, my system is getting a hibernate signal every few seconds...

$ sudo systemctl status dptf.service
○ dptf.service - Intel(R) Dynamic Tuning daemon
     Loaded: loaded (/etc/systemd/system/dptf.service; enabled; vendor preset: disabled)
     Active: inactive (dead) since Wed 2021-04-21 12:45:06 PDT; 22s ago
    Process: 1724 ExecStart=/usr/bin/esif_ufd (code=exited, status=0/SUCCESS)
   Main PID: 1740 (code=exited, status=0/SUCCESS)
        CPU: 15.341s

Apr 21 12:43:51 [redacted] DPTF[1740]: INFO:[<ACTION>ActionSystemSet@esif_uf_action_system.c#156]<1619034231548 ms>: SYSTEM_HIBERNATE command received - system hibernate...
Apr 21 12:44:06 [redacted] DPTF[1740]: INFO:[<ACTION>ActionSystemSet@esif_uf_action_system.c#156]<1619034246555 ms>: SYSTEM_HIBERNATE command received - system hibernate...
Apr 21 12:44:21 [redacted] DPTF[1740]: INFO:[<ACTION>ActionSystemSet@esif_uf_action_system.c#156]<1619034261559 ms>: SYSTEM_HIBERNATE command received - system hibernate...
Apr 21 12:44:36 [redacted] DPTF[1740]: INFO:[<ACTION>ActionSystemSet@esif_uf_action_system.c#156]<1619034276563 ms>: SYSTEM_HIBERNATE command received - system hibernate...
Apr 21 12:44:51 [redacted] DPTF[1740]: INFO:[<ACTION>ActionSystemSet@esif_uf_action_system.c#156]<1619034291570 ms>: SYSTEM_HIBERNATE command received - system hibernate...
Apr 21 12:45:06 [redacted] DPTF[1740]: INFO:[<ACTION>ActionSystemSet@esif_uf_action_system.c#156]<1619034306576 ms>: SYSTEM_HIBERNATE command received - system hibernate...

FallenSnow

Member

Registered: 2014-04-07

Posts: 39

Re: XPS 9310 gnome-shell lagging

Found my fix. Uninstall nvidia graphics driver.

seth

Member

From: Won't reply 2 private help req

Registered: 2012-09-03

Posts: 76,009

Re: XPS 9310 gnome-shell lagging

THe segment you posted in #2 doesn't suggest the nvidia driver was in use at all.
This may be rather conincidental and the problem to re-emerge…

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garabulho

Member

Registered: 2021-03-30

Posts: 8

Re: XPS 9310 gnome-shell lagging

I feel totally identified with your stability problems migralito. I also have an XPS 9310. I have been doing many tests with the kernel and I think that by downgrading kernel to 5.8 the system goes much better. That's the kernel that ubuntu groovy uses.

migralito

Member

Registered: 2021-04-20

Posts: 2

Re: XPS 9310 gnome-shell lagging

Thank you!!!
It was totally that! downgraded linux and linux-headers to 5.8.14. I had to edit mkinitcpio.conf to use lz4 instead of zstd otherwise it would not load initramfs.