USB 3.0 port showing up as USB 2.0

megamind6155 · 2021-06-01 07:16:03

Hello.

I recently bought a motherboard which had a usb 3.0 header on it.
My cpu case had a usb 3.0 port and it came with a 3.0 cable attached to it so I decided to finally take advantage of the port.
After plugging it it I start archlinux up and when I checked in hardinfo, I couldn't see anything related to usb 3.0 in usb devices.

When I plugged in a usb flashdrive into the slot, in hardinfo it showed up as usb version 2.0
I checked the photos of a usb 3.0 slot on the internet and the slot looked identical to the slot I had.
I went into the motherboard settings and there was an option called USB 3.0 which was enabled so I don't know why it is showing up as USB 2.0
The speeds where the same as USB 2.0 as well.

Info:
Motherboard: Zebronics H61
USB Flash drive: SanDisk Cruzer Blade
dmseg: http://ix.io/3ot0
lsusb -t output:

/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M
|__ Port 2: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
|__ Port 3: Dev 4, If 0, Class=Human Interface Device, Driver=usbhid, 12M
|__ Port 3: Dev 4, If 1, Class=Human Interface Device, Driver=usbhid, 12M
|__ Port 4: Dev 5, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
|__ Port 5: Dev 6, If 0, Class=Mass Storage, Driver=usb-storage, 480M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M

seth · 2021-06-01 11:26:55

The xhci module isn't loaded, what's the output of "lspci -k" and "zgrep -i xhci /proc/config.gz"?

megamind6155 · 2021-06-02 06:22:50

lspci -k :

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor DRAM Controller (rev 09)
Subsystem: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor DRAM Controller
Kernel driver in use: ivb_uncore
Kernel modules: ie31200_edac
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09)
Kernel driver in use: pcieport
00:1a.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 (rev 05)
Subsystem: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2
Kernel driver in use: ehci-pci
00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05)
Subsystem: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 (rev b5)
Kernel driver in use: pcieport
00:1c.5 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 6 (rev b5)
Kernel driver in use: pcieport
00:1d.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 (rev 05)
Subsystem: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1
Kernel driver in use: ehci-pci
00:1f.0 ISA bridge: Intel Corporation H61 Express Chipset LPC Controller (rev 05)
Subsystem: Intel Corporation H61 Express Chipset LPC Controller
Kernel driver in use: lpc_ich
Kernel modules: lpc_ich
00:1f.2 SATA controller: Intel Corporation 6 Series/C200 Series Chipset Family 6 port Desktop SATA AHCI Controller (rev 05)
Subsystem: Intel Corporation 6 Series/C200 Series Chipset Family 6 port Desktop SATA AHCI Controller
Kernel driver in use: ahci
00:1f.3 SMBus: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller (rev 05)
Subsystem: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller
Kernel driver in use: i801_smbus
Kernel modules: i2c_i801
01:00.0 VGA compatible controller: NVIDIA Corporation GK208B [GeForce GT 730] (rev a1)
Subsystem: NVIDIA Corporation GK208B [GeForce GT 730]
Kernel driver in use: nvidia
Kernel modules: nouveau, nvidia_drm, nvidia
01:00.1 Audio device: NVIDIA Corporation GK208 HDMI/DP Audio Controller (rev a1)
Subsystem: NVIDIA Corporation Device 1287
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller (rev 07)
Subsystem: Realtek Semiconductor Co., Ltd. Device 0123
Kernel driver in use: r8169
Kernel modules: r8169

zgrep -i xhci /proc/config.gz:

CONFIG_USB_XHCI_HCD=y
# CONFIG_USB_XHCI_DBGCAP is not set
CONFIG_USB_XHCI_PCI=m
CONFIG_USB_XHCI_PCI_RENESAS=m
CONFIG_USB_XHCI_PLATFORM=m
CONFIG_USB_ROLES_INTEL_XHCI=m

seth · 2021-06-02 07:05:48

Please use code tags, not quote tags.

There're only two ehci controllers (usb 2) and at least https://www.amazon.in/Zebronics-H61-Mot … B074PRPTTF says that this is what the board promotes to have
So all evidence is that the board doesn't support USB 3, sorry.

Arch Linux

#1 2021-06-01 07:16:03

USB 3.0 port showing up as USB 2.0

#2 2021-06-01 11:26:55

Re: USB 3.0 port showing up as USB 2.0

#3 2021-06-02 06:22:50

Re: USB 3.0 port showing up as USB 2.0

#4 2021-06-02 07:05:48

Re: USB 3.0 port showing up as USB 2.0

Board footer