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#1 2021-07-13 11:44:49
- PointBlank776
- Member
- Registered: 2020-09-23
- Posts: 17
[Solved] Headphones not detected
I have a pair of USB headphones that I've used for well over a year with mycurrent arch install. Yesterday they suddenly just stopped being detected while in use and I can't figure out why.
I am unaware of anything I can do to trouble shoot, and the guides I've followed told me to do things like reboot, power off and on again, and to reinstall alsa/pulse. None have worked...
Any idea what I can do to fix this issue?
Last edited by PointBlank776 (2021-11-18 13:38:23)
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#2 2021-07-13 18:08:45
- V1del
- Forum Moderator
- Registered: 2012-10-16
- Posts: 25,327
Re: [Solved] Headphones not detected
What does "not detected" mean exactly. In most cases this happens because your installed and booted kernel diverge. Post
sudo dmesg | grep usb
sudo fuser -v /dev/snd/*
aplay -l
pacmd list-cards
pacman -Q linux
uname -ain
[code]output here[/code]tags
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#3 2021-07-14 12:20:33
- PointBlank776
- Member
- Registered: 2020-09-23
- Posts: 17
Re: [Solved] Headphones not detected
What I mean is the headset isn't visible when plugged in. There is no indication that anything was plugged in at all
sudo dmesg | grep usb =
[ 0.202900] usbcore: registered new interface driver usbfs
[ 0.202900] usbcore: registered new interface driver hub
[ 0.202900] usbcore: registered new device driver usb
[ 0.327056] usbcore: registered new interface driver usbserial_generic
[ 0.327059] usbserial: USB Serial support registered for generic
[ 0.838725] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.12
[ 0.838727] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.838728] usb usb1: Product: xHCI Host Controller
[ 0.838729] usb usb1: Manufacturer: Linux 5.12.15-arch1-1 xhci-hcd
[ 0.838730] usb usb1: SerialNumber: 0000:00:14.0
[ 0.839630] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.12
[ 0.839631] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.839632] usb usb2: Product: xHCI Host Controller
[ 0.839633] usb usb2: Manufacturer: Linux 5.12.15-arch1-1 xhci-hcd
[ 0.839634] usb usb2: SerialNumber: 0000:00:14.0
[ 1.095792] usb 1-1: new full-speed USB device number 2 using xhci_hcd
[ 1.238013] usb 1-1: New USB device found, idVendor=04d9, idProduct=a09f, bcdDevice= 1.30
[ 1.238017] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1.238018] usb 1-1: Product: USB Gaming Mouse
[ 1.238019] usb 1-1: Manufacturer: E-Signal
[ 1.362457] usb 1-2: new high-speed USB device number 3 using xhci_hcd
[ 1.502729] usb 1-2: New USB device found, idVendor=1a40, idProduct=0101, bcdDevice= 1.00
[ 1.502735] usb 1-2: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 1.502738] usb 1-2: Product: USB 2.0 Hub [MTT]
[ 1.629111] usb 1-3: new high-speed USB device number 4 using xhci_hcd
[ 1.774416] usb 1-3: New USB device found, idVendor=1058, idProduct=0830, bcdDevice=10.65
[ 1.774428] usb 1-3: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 1.774433] usb 1-3: Product: My Passport 0830
[ 1.774437] usb 1-3: Manufacturer: Western Digital
[ 1.774441] usb 1-3: SerialNumber: 575844314538344654373430
[ 1.962443] usb 1-2.1: new low-speed USB device number 5 using xhci_hcd
[ 2.172632] usb 1-2.1: New USB device found, idVendor=0513, idProduct=0318, bcdDevice= 1.00
[ 2.172636] usb 1-2.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 2.292441] usb 1-9: new high-speed USB device number 6 using xhci_hcd
[ 2.437394] usb 1-9: New USB device found, idVendor=0bc2, idProduct=3312, bcdDevice= 3.19
[ 2.437400] usb 1-9: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 2.437402] usb 1-9: Product: Expansion Desk
[ 2.437404] usb 1-9: Manufacturer: Seagate
[ 2.437406] usb 1-9: SerialNumber: NA4LC3MT
[ 2.625795] usb 1-2.2: new full-speed USB device number 7 using xhci_hcd
[ 2.837455] usb 1-2.2: New USB device found, idVendor=045e, idProduct=0800, bcdDevice= 9.34
[ 2.837459] usb 1-2.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.837461] usb 1-2.2: Product: Microsoft® Nano Transceiver v2.0
[ 2.837462] usb 1-2.2: Manufacturer: Microsoft
[ 2.955792] usb 1-10: new full-speed USB device number 8 using xhci_hcd
[ 3.079120] usb 1-10: device descriptor read/64, error -71
[ 3.309120] usb 1-10: device descriptor read/64, error -71
[ 3.609109] usb 1-2.3: new full-speed USB device number 9 using xhci_hcd
[ 3.823055] usb 1-2.3: New USB device found, idVendor=258a, idProduct=0016, bcdDevice= 0.01
[ 3.823059] usb 1-2.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 3.823060] usb 1-2.3: Product: Usb Gaming Keyboard
[ 3.823061] usb 1-2.3: Manufacturer: BY Tech
[ 3.942472] usb 1-10: new full-speed USB device number 10 using xhci_hcd
[ 4.065793] usb 1-10: device descriptor read/64, error -71
[ 4.295816] usb 1-10: device descriptor read/64, error -71
[ 4.412491] usb usb1-port10: attempt power cycle
[ 4.819151] usb 1-10: new full-speed USB device number 11 using xhci_hcd
[ 4.819440] usb 1-10: Device not responding to setup address.
[ 5.029338] usb 1-10: Device not responding to setup address.
[ 5.235782] usb 1-10: device not accepting address 11, error -71
[ 5.359123] usb 1-10: new full-speed USB device number 12 using xhci_hcd
[ 5.359347] usb 1-10: Device not responding to setup address.
[ 5.569407] usb 1-10: Device not responding to setup address.
[ 5.779109] usb 1-10: device not accepting address 12, error -71
[ 5.779141] usb usb1-port10: unable to enumerate USB device
[ 5.815936] input: E-Signal USB Gaming Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:04D9:A09F.0001/input/input16
[ 5.817909] hid-generic 0003:04D9:A09F.0001: input,hidraw0: USB HID v1.10 Mouse [E-Signal USB Gaming Mouse] on usb-0000:00:14.0-1/input0
[ 5.820960] usb-storage 1-3:1.0: USB Mass Storage device detected
[ 5.821488] input: E-Signal USB Gaming Mouse Keyboard as /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.1/0003:04D9:A09F.0002/input/input17
[ 5.821536] scsi host4: usb-storage 1-3:1.0
[ 5.821590] usb-storage 1-9:1.0: USB Mass Storage device detected
[ 5.821651] scsi host5: usb-storage 1-9:1.0
[ 5.821695] usbcore: registered new interface driver usb-storage
[ 5.824012] usbcore: registered new interface driver uas
[ 5.879211] input: E-Signal USB Gaming Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.1/0003:04D9:A09F.0002/input/input18
[ 5.879395] hid-generic 0003:04D9:A09F.0002: input,hiddev96,hidraw1: USB HID v1.10 Keyboard [E-Signal USB Gaming Mouse] on usb-0000:00:14.0-1/input1
[ 5.880791] hid-generic 0003:04D9:A09F.0003: hiddev97,hidraw2: USB HID v1.10 Device [E-Signal USB Gaming Mouse] on usb-0000:00:14.0-1/input2
[ 5.882936] input: HID 0513:0318 as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.1/1-2.1:1.0/0003:0513:0318.0004/input/input19
[ 5.939341] hid-generic 0003:0513:0318.0004: input,hidraw3: USB HID v1.10 Keyboard [HID 0513:0318] on usb-0000:00:14.0-2.1/input0
[ 5.943107] input: HID 0513:0318 Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.1/1-2.1:1.1/0003:0513:0318.0005/input/input20
[ 5.943206] input: HID 0513:0318 Consumer Control as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.1/1-2.1:1.1/0003:0513:0318.0005/input/input21
[ 6.003374] input: HID 0513:0318 System Control as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.1/1-2.1:1.1/0003:0513:0318.0005/input/input22
[ 6.004134] hid-generic 0003:0513:0318.0005: input,hidraw4: USB HID v1.10 Mouse [HID 0513:0318] on usb-0000:00:14.0-2.1/input1
[ 6.007089] input: Microsoft Microsoft® Nano Transceiver v2.0 as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.2/1-2.2:1.0/0003:045E:0800.0006/input/input23
[ 6.062609] hid-generic 0003:045E:0800.0006: input,hidraw5: USB HID v1.11 Keyboard [Microsoft Microsoft® Nano Transceiver v2.0] on usb-0000:00:14.0-2.2/input0
[ 6.067699] input: Microsoft Microsoft® Nano Transceiver v2.0 Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.2/1-2.2:1.1/0003:045E:0800.0007/input/input24
[ 6.067819] input: Microsoft Microsoft® Nano Transceiver v2.0 Consumer Control as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.2/1-2.2:1.1/0003:045E:0800.0007/input/input25
[ 6.067866] hid-generic 0003:045E:0800.0007: input,hidraw6: USB HID v1.11 Mouse [Microsoft Microsoft® Nano Transceiver v2.0] on usb-0000:00:14.0-2.2/input1
[ 6.073643] input: Microsoft Microsoft® Nano Transceiver v2.0 Consumer Control as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.2/1-2.2:1.2/0003:045E:0800.0008/input/input26
[ 6.129399] input: Microsoft Microsoft® Nano Transceiver v2.0 System Control as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.2/1-2.2:1.2/0003:045E:0800.0008/input/input28
[ 6.129708] hid-generic 0003:045E:0800.0008: input,hiddev98,hidraw7: USB HID v1.11 Device [Microsoft Microsoft® Nano Transceiver v2.0] on usb-0000:00:14.0-2.2/input2
[ 6.130963] input: BY Tech Usb Gaming Keyboard as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.3/1-2.3:1.0/0003:258A:0016.0009/input/input29
[ 6.186033] hid-generic 0003:258A:0016.0009: input,hidraw8: USB HID v1.10 Keyboard [BY Tech Usb Gaming Keyboard] on usb-0000:00:14.0-2.3/input0
[ 6.189245] input: BY Tech Usb Gaming Keyboard System Control as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.3/1-2.3:1.1/0003:258A:0016.000A/input/input30
[ 6.245952] input: BY Tech Usb Gaming Keyboard Consumer Control as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.3/1-2.3:1.1/0003:258A:0016.000A/input/input31
[ 6.246248] input: BY Tech Usb Gaming Keyboard as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.3/1-2.3:1.1/0003:258A:0016.000A/input/input33
[ 6.246291] input: BY Tech Usb Gaming Keyboard Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.3/1-2.3:1.1/0003:258A:0016.000A/input/input34
[ 6.246360] hid-generic 0003:258A:0016.000A: input,hiddev99,hidraw9: USB HID v1.10 Keyboard [BY Tech Usb Gaming Keyboard] on usb-0000:00:14.0-2.3/input1
[ 6.246386] usbcore: registered new interface driver usbhid
[ 6.246387] usbhid: USB HID core driversudo fuser -v /dev/snd/* =
USER PID ACCESS COMMAND
/dev/snd/controlC0: pointblank776 8092 F.... pulseaudio
/dev/snd/controlC1: pointblank776 8092 F.... pulseaudioaplay -l =
Command not Foundpacmd list-cards =
2 card(s) available.
index: 0
name: <alsa_card.pci-0000_01_00.1>
driver: <module-alsa-card.c>
owner module: 6
properties:
alsa.card = "1"
alsa.card_name = "HDA NVidia"
alsa.long_card_name = "HDA NVidia at 0xf7080000 irq 17"
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:01:00.1"
sysfs.path = "/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1"
device.bus = "pci"
device.vendor.id = "10de"
device.vendor.name = "NVIDIA Corporation"
device.product.id = "10f1"
device.product.name = "GP106 High Definition Audio Controller"
device.string = "1"
device.description = "GP106 High Definition Audio Controller"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
profiles:
output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: unknown)
output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5700, available: no)
output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 600, available: no)
output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 600, available: no)
output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
output:hdmi-stereo-extra5: Digital Stereo (HDMI 6) Output (priority 5700, available: no)
output:hdmi-surround-extra5: Digital Surround 5.1 (HDMI 6) Output (priority 600, available: no)
output:hdmi-surround71-extra5: Digital Surround 7.1 (HDMI 6) Output (priority 600, available: no)
output:hdmi-stereo-extra6: Digital Stereo (HDMI 7) Output (priority 5700, available: no)
output:hdmi-surround-extra6: Digital Surround 5.1 (HDMI 7) Output (priority 600, available: no)
output:hdmi-surround71-extra6: Digital Surround 7.1 (HDMI 7) Output (priority 600, available: no)
off: Off (priority 0, available: unknown)
active profile: <output:hdmi-stereo-extra1>
sinks:
alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1/#2: GP106 High Definition Audio Controller Digital Stereo (HDMI 2)
sources:
alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1.monitor/#2: Monitor of GP106 High Definition Audio Controller Digital Stereo (HDMI 2)
ports:
hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
properties:
device.icon_name = "video-display"
hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: yes)
properties:
device.icon_name = "video-display"
device.product.name = "AAA
"
hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
properties:
device.icon_name = "video-display"
hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
properties:
device.icon_name = "video-display"
hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
properties:
device.icon_name = "video-display"
hdmi-output-5: HDMI / DisplayPort 6 (priority 5400, latency offset 0 usec, available: no)
properties:
device.icon_name = "video-display"
hdmi-output-6: HDMI / DisplayPort 7 (priority 5300, latency offset 0 usec, available: no)
properties:
device.icon_name = "video-display"
index: 1
name: <alsa_card.pci-0000_00_1f.3>
driver: <module-alsa-card.c>
owner module: 7
properties:
alsa.card = "0"
alsa.card_name = "HDA Intel PCH"
alsa.long_card_name = "HDA Intel PCH at 0x2ffff10000 irq 137"
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:00:1f.3"
sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
device.bus = "pci"
device.vendor.id = "8086"
device.vendor.name = "Intel Corporation"
device.product.id = "a170"
device.product.name = "100 Series/C230 Series Chipset Family HD Audio Controller"
device.form_factor = "internal"
device.string = "0"
device.description = "Built-in Audio"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
profiles:
input:analog-stereo: Analog Stereo Input (priority 65, available: no)
output:analog-stereo: Analog Stereo Output (priority 6500, available: unknown)
output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6565, available: no)
off: Off (priority 0, available: unknown)
active profile: <output:analog-stereo>
sinks:
alsa_output.pci-0000_00_1f.3.analog-stereo/#1: Built-in Audio Analog Stereo
sources:
alsa_output.pci-0000_00_1f.3.analog-stereo.monitor/#1: Monitor of Built-in Audio Analog Stereo
ports:
analog-input-front-mic: Front Microphone (priority 8500, latency offset 0 usec, available: no)
properties:
device.icon_name = "audio-input-microphone"
analog-input-rear-mic: Rear Microphone (priority 8200, latency offset 0 usec, available: no)
properties:
device.icon_name = "audio-input-microphone"
analog-input-linein: Line In (priority 8100, latency offset 0 usec, available: no)
properties:
analog-output-lineout: Line Out (priority 9000, latency offset 0 usec, available: yes)
properties:
analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: no)
properties:
device.icon_name = "audio-speakers"
analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: no)
properties:
device.icon_name = "audio-headphones"pacman -Q linux =
linux 5.12.15.arch1-1uname -a =
Linux ArchPC 5.12.15-arch1-1 #1 SMP PREEMPT Wed, 07 Jul 2021 23:35:29 +0000 x86_64 GNU/LinuxLast edited by V1del (2021-07-14 12:47:36)
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#4 2021-07-14 12:56:43
- V1del
- Forum Moderator
- Registered: 2012-10-16
- Posts: 25,327
Re: [Solved] Headphones not detected
[ 3.942472] usb 1-10: new full-speed USB device number 10 using xhci_hcd
[ 4.065793] usb 1-10: device descriptor read/64, error -71
[ 4.295816] usb 1-10: device descriptor read/64, error -71
[ 4.412491] usb usb1-port10: attempt power cycle
[ 4.819151] usb 1-10: new full-speed USB device number 11 using xhci_hcd
[ 4.819440] usb 1-10: Device not responding to setup address.
[ 5.029338] usb 1-10: Device not responding to setup address.
[ 5.235782] usb 1-10: device not accepting address 11, error -71
[ 5.359123] usb 1-10: new full-speed USB device number 12 using xhci_hcd
[ 5.359347] usb 1-10: Device not responding to setup address.
[ 5.569407] usb 1-10: Device not responding to setup address.
[ 5.779109] usb 1-10: device not accepting address 12, error -71
[ 5.779141] usb usb1-port10: unable to enumerate USB deviceyou indeed have a few complete failures to enumerate certain devices, but that's also a lot of devices for a single USB bus, you're potentially overloaded/don't have enough power. You should have a second bus, have you tried using different USB ports or unplugging a few devices? Are you using a usb hub of some sort? Did this start with a certain update? Install usbutils and post
lsusb
lsusb -thave you tested whether the headset itself is ok, does it work on another system?
Last edited by V1del (2021-07-14 12:57:32)
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#5 2021-07-14 15:50:19
- PointBlank776
- Member
- Registered: 2020-09-23
- Posts: 17
Re: [Solved] Headphones not detected
I installed and ran usbutils, lsusb, and found all the usb devices except for the headset.
So I plugged everything except for the headset out, and still nothing. I then plugged it into a different pc, which also did nothing... So It looks like it is my headset that's the problem
Thanks fr your help
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