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#1 2021-09-01 15:51:46

anonythl
Member
Registered: 2021-07-25
Posts: 29

Internal webcam and microphone not working on HP Spectre x360 2021

Hello,

The title says most of it: my internal microphone doesn't detect input, and my internal webcam isn't even detected.

System info:

"lspci" output:

0000:00:00.0 Host bridge: Intel Corporation 11th Gen Core Processor Host Bridge/DRAM Registers (rev 01)
0000:00:02.0 VGA compatible controller: Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] (rev 01)
0000:00:04.0 Signal processing controller: Intel Corporation TigerLake-LP Dynamic Tuning Processor Participant (rev 01)
0000:00:07.0 PCI bridge: Intel Corporation Tiger Lake-LP Thunderbolt 4 PCI Express Root Port #0 (rev 01)
0000:00:07.1 PCI bridge: Intel Corporation Tiger Lake-LP Thunderbolt 4 PCI Express Root Port #1 (rev 01)
0000:00:08.0 System peripheral: Intel Corporation GNA Scoring Accelerator module (rev 01)
0000:00:0d.0 USB controller: Intel Corporation Tiger Lake-LP Thunderbolt 4 USB Controller (rev 01)
0000:00:0d.2 USB controller: Intel Corporation Tiger Lake-LP Thunderbolt 4 NHI #0 (rev 01)
0000:00:0e.0 RAID bus controller: Intel Corporation Volume Management Device NVMe RAID Controller
0000:00:12.0 Serial controller: Intel Corporation Tiger Lake-LP Integrated Sensor Hub (rev 20)
0000:00:14.0 USB controller: Intel Corporation Tiger Lake-LP USB 3.2 Gen 2x1 xHCI Host Controller (rev 20)
0000:00:14.2 RAM memory: Intel Corporation Tiger Lake-LP Shared SRAM (rev 20)
0000:00:14.3 Network controller: Intel Corporation Wi-Fi 6 AX201 (rev 20)
0000:00:15.0 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP Serial IO I2C Controller #0 (rev 20)
0000:00:15.1 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP Serial IO I2C Controller #1 (rev 20)
0000:00:16.0 Communication controller: Intel Corporation Tiger Lake-LP Management Engine Interface (rev 20)
0000:00:1c.0 PCI bridge: Intel Corporation Tigerlake PCH-LP PCI Express Root Port #6 (rev 20)
0000:00:1d.0 System peripheral: Intel Corporation Device 09ab
0000:00:1f.0 ISA bridge: Intel Corporation Tiger Lake-LP LPC Controller (rev 20)
0000:00:1f.3 Multimedia audio controller: Intel Corporation Tiger Lake-LP Smart Sound Technology Audio Controller (rev 20)
0000:00:1f.4 SMBus: Intel Corporation Tiger Lake-LP SMBus Controller (rev 20)
0000:00:1f.5 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP SPI Controller (rev 20)
0000:57:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
10000:e0:1d.0 PCI bridge: Intel Corporation Tiger Lake-LP PCI Express Root Port #9 (rev 20)
10000:e1:00.0 Non-Volatile memory controller: Toshiba Corporation XG6 NVMe SSD Controller

"aplay -lL" output:

null
    Discard all samples (playback) or generate zero samples (capture)
samplerate
    Rate Converter Plugin Using Samplerate Library
speexrate
    Rate Converter Plugin Using Speex Resampler
jack
    JACK Audio Connection Kit
oss
    Open Sound System
pipewire
    PipeWire Sound Server
pulse
    PulseAudio Sound Server
speex
    Plugin using Speex DSP (resample, agc, denoise, echo, dereverb)
upmix
    Plugin for channel upmix (4,6,8)
vdownmix
    Plugin for channel downmix (stereo) with a simple spacialization
default
    Default ALSA Output (currently PulseAudio Sound Server)
sysdefault:CARD=sofsoundwire
    sof-soundwire,
    Default Audio Device
usbstream:CARD=sofsoundwire
    sof-soundwire
    USB Stream Output
**** List of PLAYBACK Hardware Devices ****
card 0: sofsoundwire [sof-soundwire], device 0: Jack Out (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofsoundwire [sof-soundwire], device 2: Speaker (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofsoundwire [sof-soundwire], device 5: HDMI 1 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofsoundwire [sof-soundwire], device 6: HDMI 2 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofsoundwire [sof-soundwire], device 7: HDMI 3 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofsoundwire [sof-soundwire], device 8: HDMI 4 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0

"pactl list sources" output: https://pastebin.com/rg9TXKJW

Thanks in advance! smile

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#2 2021-09-01 21:18:50

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 25,310

Re: Internal webcam and microphone not working on HP Spectre x360 2021

Name: alsa_input.pci-0000_00_1f.3-platform-sof_sdw.HiFi__hw_sofsoundwire_10__source
	Description: Tiger Lake-LP Smart Sound Technology Audio Controller Digital Microphone
         ...
	Mute: yes

unmute your microphone.

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#3 2021-09-01 23:10:03

anonythl
Member
Registered: 2021-07-25
Posts: 29

Re: Internal webcam and microphone not working on HP Spectre x360 2021

I just did, though mic still doesn't work.

I am using arecord and aplay for testing by the way:

arecord --duration=2 test.wav
aplay test.wav

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#4 2021-09-02 00:21:50

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 25,310

Re: Internal webcam and microphone not working on HP Spectre x360 2021

Use parecord  instead to make sure you're actually recording from the correct device

parecord -d alsa_input.pci-0000_00_1f.3-platform-sof_sdw.HiFi__hw_sofsoundwire_10__source test.wav

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#5 2021-09-02 19:27:00

anonythl
Member
Registered: 2021-07-25
Posts: 29

Re: Internal webcam and microphone not working on HP Spectre x360 2021

When I use the "parecord" command, I still don't get any input. I just get this brief high-pitched reversed sound and then nothing, like before (I forgot to mention that before).


On Discord, my microphone doesn't output anything. I set the input device on Discord to my now unmuted microphone with input volume at max, still nothing.

Last edited by anonythl (2021-09-03 02:51:36)

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