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shuruper

Member

Registered: 2020-06-21

Posts: 67

[Solved] Mic doesn't work after an update

I noticed recently that my Dell laptop doesn't recognize a mic. Plasma desktop "volume" used to show mic strength as well but not now. I haven't used zoom for a couple of weeks so the timeframe would be "during August" as it worked well beforehand.
pactl list sinks command seems to indicate "suspended" state; however, I'm not sure what should be done about that. Any help will be appreciated.

pactl list cards
Card #0
        Name: alsa_card.pci-0000_00_1f.3
        Driver: module-alsa-card.c
        Owner Module: 6
        Properties:
                alsa.card = "0"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xdc328000 irq 137"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1f.3"
                sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "9d70"
                device.product.name = "Sunrise Point-LP HD Audio"
                device.form_factor = "internal"
                device.string = "0"
                device.description = "Built-in Audio"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        Profiles:
                input:analog-stereo: Analog Stereo Input (sinks: 0, sources: 1, priority: 32833, available: yes)
                output:analog-stereo: Analog Stereo Output (sinks: 1, sources: 0, priority: 39268, available: yes)
                output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (sinks: 1, sources: 1, priority: 39333, available: yes)
                output:hdmi-stereo: Digital Stereo (HDMI) Output (sinks: 1, sources: 0, priority: 5900, available: no)
                output:hdmi-stereo+input:analog-stereo: Digital Stereo (HDMI) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 5965, available: yes)
                output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (sinks: 1, sources: 0, priority: 800, available: no)
                output:hdmi-surround+input:analog-stereo: Digital Surround 5.1 (HDMI) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 865, available: yes)
                output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (sinks: 1, sources: 0, priority: 800, available: no)
                output:hdmi-surround71+input:analog-stereo: Digital Surround 7.1 (HDMI) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 865, available: yes)
                output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-stereo-extra1+input:analog-stereo: Digital Stereo (HDMI 2) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 5765, available: yes)
                output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround-extra1+input:analog-stereo: Digital Surround 5.1 (HDMI 2) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 665, available: yes)
                output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra1+input:analog-stereo: Digital Surround 7.1 (HDMI 2) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 665, available: yes)
                output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-stereo-extra2+input:analog-stereo: Digital Stereo (HDMI 3) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 5765, available: yes)
                output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround-extra2+input:analog-stereo: Digital Surround 5.1 (HDMI 3) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 665, available: yes)
                output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra2+input:analog-stereo: Digital Surround 7.1 (HDMI 3) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 665, available: yes)
                output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-stereo-extra3+input:analog-stereo: Digital Stereo (HDMI 4) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 5765, available: yes)
                output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround-extra3+input:analog-stereo: Digital Surround 5.1 (HDMI 4) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 665, available: yes)
                output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra3+input:analog-stereo: Digital Surround 7.1 (HDMI 4) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 665, available: yes)
                output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-stereo-extra4+input:analog-stereo: Digital Stereo (HDMI 5) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 5765, available: yes)
                output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround-extra4+input:analog-stereo: Digital Surround 5.1 (HDMI 5) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 665, available: yes)
                output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra4+input:analog-stereo: Digital Surround 7.1 (HDMI 5) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 665, available: yes)
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
        Active Profile: output:analog-stereo
        Ports:
                analog-input-internal-mic: Internal Microphone (type: Mic, priority: 8900, latency offset: 0 usec, availability unknown)
                        Properties:
                                device.icon_name = "audio-input-microphone"
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:hdmi-stereo+input:analog-stereo, output:hdmi-surround+input:analog-stereo, output:hdmi-surround71+input:analog-stereo, output:hdmi-stereo-extra1+input:analog-stereo, output:hdmi-surround-extra1+input:analog-stereo, output:hdmi-surround71-extra1+input:analog-stereo, output:hdmi-stereo-extra2+input:analog-stereo, output:hdmi-surround-extra2+input:analog-stereo, output:hdmi-surround71-extra2+input:analog-stereo, output:hdmi-stereo-extra3+input:analog-stereo, output:hdmi-surround-extra3+input:analog-stereo, output:hdmi-surround71-extra3+input:analog-stereo, output:hdmi-stereo-extra4+input:analog-stereo, output:hdmi-surround-extra4+input:analog-stereo, output:hdmi-surround71-extra4+input:analog-stereo
                analog-input-headphone-mic: Microphone (type: Mic, priority: 8700, latency offset: 0 usec, availability group: Legacy 2, not available)
                        Properties:
                                device.icon_name = "audio-input-microphone"
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:hdmi-stereo+input:analog-stereo, output:hdmi-surround+input:analog-stereo, output:hdmi-surround71+input:analog-stereo, output:hdmi-stereo-extra1+input:analog-stereo, output:hdmi-surround-extra1+input:analog-stereo, output:hdmi-surround71-extra1+input:analog-stereo, output:hdmi-stereo-extra2+input:analog-stereo, output:hdmi-surround-extra2+input:analog-stereo, output:hdmi-surround71-extra2+input:analog-stereo, output:hdmi-stereo-extra3+input:analog-stereo, output:hdmi-surround-extra3+input:analog-stereo, output:hdmi-surround71-extra3+input:analog-stereo, output:hdmi-stereo-extra4+input:analog-stereo, output:hdmi-surround-extra4+input:analog-stereo, output:hdmi-surround71-extra4+input:analog-stereo
                analog-input-headset-mic: Headset Microphone (type: Headset, priority: 8800, latency offset: 0 usec, availability group: Legacy 2, not available)
                        Properties:
                                device.icon_name = "audio-input-microphone"
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:hdmi-stereo+input:analog-stereo, output:hdmi-surround+input:analog-stereo, output:hdmi-surround71+input:analog-stereo, output:hdmi-stereo-extra1+input:analog-stereo, output:hdmi-surround-extra1+input:analog-stereo, output:hdmi-surround71-extra1+input:analog-stereo, output:hdmi-stereo-extra2+input:analog-stereo, output:hdmi-surround-extra2+input:analog-stereo, output:hdmi-surround71-extra2+input:analog-stereo, output:hdmi-stereo-extra3+input:analog-stereo, output:hdmi-surround-extra3+input:analog-stereo, output:hdmi-surround71-extra3+input:analog-stereo, output:hdmi-stereo-extra4+input:analog-stereo, output:hdmi-surround-extra4+input:analog-stereo, output:hdmi-surround71-extra4+input:analog-stereo
                analog-output-speaker: Speakers (type: Speaker, priority: 10000, latency offset: 0 usec, availability unknown)
                        Properties:
                                device.icon_name = "audio-speakers"
                        Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
                analog-output-headphones: Headphones (type: Headphones, priority: 9900, latency offset: 0 usec, availability group: Legacy 2, not available)
                        Properties:
                                device.icon_name = "audio-headphones"
                        Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
                hdmi-output-0: HDMI / DisplayPort (type: HDMI, priority: 5900, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "video-display"
                        Part of profile(s): output:hdmi-stereo, output:hdmi-stereo+input:analog-stereo, output:hdmi-surround, output:hdmi-surround+input:analog-stereo, output:hdmi-surround71, output:hdmi-surround71+input:analog-stereo
                hdmi-output-1: HDMI / DisplayPort 2 (type: HDMI, priority: 5800, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "video-display"
                        Part of profile(s): output:hdmi-stereo-extra1, output:hdmi-stereo-extra1+input:analog-stereo, output:hdmi-surround-extra1, output:hdmi-surround-extra1+input:analog-stereo, output:hdmi-surround71-extra1, output:hdmi-surround71-extra1+input:analog-stereo
                hdmi-output-2: HDMI / DisplayPort 3 (type: HDMI, priority: 5700, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "video-display"
                        Part of profile(s): output:hdmi-stereo-extra2, output:hdmi-stereo-extra2+input:analog-stereo, output:hdmi-surround-extra2, output:hdmi-surround-extra2+input:analog-stereo, output:hdmi-surround71-extra2, output:hdmi-surround71-extra2+input:analog-stereo
                hdmi-output-3: HDMI / DisplayPort 4 (type: HDMI, priority: 5600, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "video-display"
                        Part of profile(s): output:hdmi-stereo-extra3, output:hdmi-stereo-extra3+input:analog-stereo, output:hdmi-surround-extra3, output:hdmi-surround-extra3+input:analog-stereo, output:hdmi-surround71-extra3, output:hdmi-surround71-extra3+input:analog-stereo
                hdmi-output-4: HDMI / DisplayPort 5 (type: HDMI, priority: 5500, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "video-display"
                        Part of profile(s): output:hdmi-stereo-extra4, output:hdmi-stereo-extra4+input:analog-stereo, output:hdmi-surround-extra4, output:hdmi-surround-extra4+input:analog-stereo, output:hdmi-surround71-extra4, output:hdmi-surround71-extra4+input:analog-stereo

pactl list sinks
Sink #0
        State: SUSPENDED
        Name: alsa_output.pci-0000_00_1f.3.analog-stereo
        Description: Built-in Audio Analog Stereo
        Driver: module-alsa-card.c
        Sample Specification: s16le 2ch 44100Hz
        Channel Map: front-left,front-right
        Owner Module: 6
        Mute: no
        Volume: front-left: 35808 /  55% / -15.75 dB,   front-right: 35808 /  55% / -15.75 dB
                balance 0.00
        Base Volume: 65536 / 100% / 0.00 dB
        Monitor Source: alsa_output.pci-0000_00_1f.3.analog-stereo.monitor
        Latency: 0 usec, configured 0 usec
        Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY 
        Properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "ALC3246 Analog"
                alsa.id = "ALC3246 Analog"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "0"
                alsa.card = "0"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xdc328000 irq 137"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1f.3"
                sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "9d70"
                device.product.name = "Sunrise Point-LP HD Audio"
                device.form_factor = "internal"
                device.string = "front:0"
                device.buffering.buffer_size = "352800"
                device.buffering.fragment_size = "176400"
                device.access_mode = "mmap+timer"
                device.profile.name = "analog-stereo"
                device.pro
file.description = "Analog Stereo"
                device.description = "Built-in Audio Analog Stereo"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        Ports:
                analog-output-speaker: Speakers (type: Speaker, priority: 10000, availability unknown)
                analog-output-headphones: Headphones (type: Headphones, priority: 9900, availability group: Legacy 2, not available)
        Active Port: analog-output-speaker
        Formats:
                pcm

aplay -l   
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC3246 Analog [ALC3246 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Last edited by shuruper (2021-09-09 02:27:06)

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,306

Re: [Solved] Mic doesn't work after an update

Sinks are your outputs, you need to check/post

pacmd list-sources
pacmd list-source-outputs
arecord -l

if you want to investigate the mic

In terms of possible packages either a kernel update or some regression in the pulse 15 release.

shuruper

Member

Registered: 2020-06-21

Posts: 67

Re: [Solved] Mic doesn't work after an update

Here are the outputs:

pacmd list-sources
2 source(s) available.
    index: 0
        name: <alsa_output.pci-0000_00_1f.3.analog-stereo.monitor>
        driver: <module-alsa-card.c>
        flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: IDLE
        suspend cause: (none)
        priority: 1030
        volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 0.00 ms
        max rewind: 3 KiB
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        used by: 0
        linked by: 0
        configured latency: 2000.00 ms; range is 0.50 .. 2000.00 ms
        monitor_of: 0
        card: 0 <alsa_card.pci-0000_00_1f.3>
        module: 6
        properties:
                device.description = "Monitor of Built-in Audio Analog Stereo"
                device.class = "monitor"
                alsa.card = "0"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xdc328000 irq 137"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1f.3"
                sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "9d70"
                device.product.name = "Sunrise Point-LP HD Audio"
                device.form_factor = "internal"
                device.string = "0"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
  * index: 2
        name: <alsa_input.pci-0000_00_1f.3.analog-stereo>
        driver: <module-alsa-card.c>
        flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: SUSPENDED
        suspend cause: IDLE
        priority: 9039
        volume: front-left: 17990 /  27% / -33.69 dB,   front-right: 17990 /  27% / -33.69 dB
                balance 0.00
        base volume: 6554 /  10% / -60.00 dB
        volume steps: 65537
        muted: no
        current latency: 0.00 ms
        max rewind: 0 KiB
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        used by: 0
        linked by: 0
        configured latency: 0.00 ms; range is 0.50 .. 2000.00 ms
        card: 0 <alsa_card.pci-0000_00_1f.3>
        module: 6
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "ALC3246 Analog"
                alsa.id = "ALC3246 Analog"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "0"
                alsa.card = "0"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xdc328000 irq 137"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1f.3"
                sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "9d70"
                device.product.name = "Sunrise Point-LP HD Audio"
                device.form_factor = "internal"
                device.string = "front:0"
                device.buffering.buffer_size = "352800"
                device.buffering.fragment_size = "176400"
                device.access_mode = "mmap+timer"
                device.profile.name = "analog-stereo"
                device.profile.description = "Analog Stereo"
                device.description = "Built-in Audio Analog Stereo"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        ports:
                analog-input-internal-mic: Internal Microphone (priority 8900, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-input-headphone-mic: Microphone (priority 8700, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-input-headset-mic: Headset Microphone (priority 8800, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-input-microphone"
        active port: <analog-input-internal-mic>

pacmd list-source-outputs
0 source output(s) available.

arecord -l                      
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC3246 Analog [ALC3246 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,306

Re: [Solved] Mic doesn't work after an update

The mic is there and detected in  pulse (... though in your initial posts the card profile was wrong and would've been disabled due to profile selection) does this not work? What are you using to test? the second command should have output if you tried to record something with a pulse client.

shuruper

Member

Registered: 2020-06-21

Posts: 67

Re: [Solved] Mic doesn't work after an update

It does somehow work now but I am unable to understand what was the cause as I haven't changed literally anything.
To test it I was entering "audio - system settings" of plasma desktop where normally I would see the mic under "recording devices". That was not the case. Also zoom app was unable to detect it.
Anyway, I would regard this as a glitch that hopefully wouldn't come back. Thanks for your help!

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,306

Re: [Solved] Mic doesn't work after an update

This particular circumstance is easily explained. In your previous output the profile your card was using was configured to explicitly not show the mic (from the list cards output

 Active Profile: output:analog-stereo #While it should be output:analog-stereo+input:analog-stereo

) this either happened because you accidentally toggled that within one of the GUIs or potentially due to something accessing the mic and therefore preventing pulseaudio from using it and thus instead select a profile without it.