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#1 2021-09-17 16:43:34

nooobeee
Member
Registered: 2021-09-17
Posts: 27

[SOLVED] No Audio Output/Input device

Long time Debian/RH (workstation and server) user and this is my first attempt at Arch.  As a sysadmin, I gotta give respect to Arch users...you gotta know what you're doing to set this OS up.

New setup of Arch on a 2021 Dell XPS 17.  Everything seems to be working except Sound.  KDE's audio panel indicates that there are no output or input devices found.  I do have the Dummy sound device if I show hidden devices.  Unfortunately I wasn't keeping track of everything I tried so far but I'll try to cover the basics:

The following packages are installed:

extra/plasma-pa 5.22.5-1 (plasma) [installed]
extra/pulseaudio 15.0-1 [installed]
extra/pulseaudio-alsa 1:1.2.5-2 [installed]
extra/pulseaudio-qt 1.3-1 [installed]
extra/alsa-card-profiles 1:0.3.36-1 [installed]
extra/alsa-lib 1.2.5.1-3 [installed]
extra/alsa-plugins 1:1.2.5-2 [installed]
extra/alsa-topology-conf 1.2.5.1-1 [installed]
extra/alsa-ucm-conf 1.2.5.1-1 [installed]
extra/zita-alsa-pcmi 0.3.2-3 [installed]
extra/sof-firmware 1.8-1 [installed]
extra/dkms 2.8.6-2 [installed]

Looked at https://wiki.archlinux.org/title/PulseA … g#No_cards
pacmd list shows:

1 card(s) available.
    index: 0
        name: <alsa_card.pci-0000_01_00.1>
        driver: <module-alsa-card.c>
        owner module: 6
        properties:
                alsa.card = "0"
                alsa.card_name = "HDA NVidia"
                alsa.long_card_name = "HDA NVidia at 0xaa000000 irq 17"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:01:00.1"
                sysfs.path = "/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card0"
                device.bus = "pci"
                device.vendor.id = "10de"
                device.vendor.name = "NVIDIA Corporation"
                device.product.id = "228e"
                device.string = "0"
                device.description = "HDA NVidia"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        profiles:
                output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
                output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
                output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
                output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
                output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
                output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
                output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5700, available: no)
                output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 600, available: no)
                output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 600, available: no)
                output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
                output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
                output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
                output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
                output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
                output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
                output:hdmi-stereo-extra5: Digital Stereo (HDMI 6) Output (priority 5700, available: no)
                output:hdmi-surround-extra5: Digital Surround 5.1 (HDMI 6) Output (priority 600, available: no)
                output:hdmi-surround71-extra5: Digital Surround 7.1 (HDMI 6) Output (priority 600, available: no)
                output:hdmi-stereo-extra6: Digital Stereo (HDMI 7) Output (priority 5700, available: no)
                output:hdmi-surround-extra6: Digital Surround 5.1 (HDMI 7) Output (priority 600, available: no)
                output:hdmi-surround71-extra6: Digital Surround 7.1 (HDMI 7) Output (priority 600, available: no)
                off: Off (priority 0, available: unknown)
        active profile: <off>
        ports:
                hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-5: HDMI / DisplayPort 6 (priority 5400, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-6: HDMI / DisplayPort 7 (priority 5300, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
$ fuser -v /dev/snd/*
                     USER        PID ACCESS COMMAND
/dev/snd/controlC0:  szemlicka    830 F.... pulseaudio
$ fuser -v /dev/dsp
Specified filename /dev/dsp does not exist.

noticed a reference to https://wiki.archlinux.org/title/Genera … ermissions

$ loginctl show-session $XDG_SESSION_ID
...
Remote=no
...
Active=yes
State=active
...

Also noticed that polkit-kde-agent was not installed so I installed that with no change.

$ systemctl --user status pulseaudio
● pulseaudio.service - Sound Service
     Loaded: loaded (/usr/lib/systemd/user/pulseaudio.service; disabled; vendor preset: enabled)
     Active: active (running) since Fri 2021-09-17 11:21:09 CDT; 10min ago
TriggeredBy: ● pulseaudio.socket
   Main PID: 818 (pulseaudio)
      Tasks: 6 (limit: 38178)
     Memory: 10.2M
        CPU: 54ms
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/pulseaudio.service
             ├─818 /usr/bin/pulseaudio --daemonize=no --log-target=journal
             └─933 /usr/lib/pulse/gsettings-helper

Sep 17 11:21:09 xps systemd[645]: Starting Sound Service...
Sep 17 11:21:09 xps pulseaudio[818]: stat('/etc/pulse/default.pa.d'): No such file or directory
Sep 17 11:21:09 xps systemd[645]: Started Sound Service.

also added myself to the audio group:

$ groups
network video storage audio wheel usernamey

I installed alsa-utils and alsamixer starts with the "pulseaudio" device selected.  It does allow me to select "HDA NVidia" but that only shows a bunch of S/PDIF objects.  I suspect there should be an onboard card for the laptop's built-in speakers.  What am I missing?

Last edited by nooobeee (2021-09-21 18:43:10)

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#2 2021-09-17 17:03:12

nooobeee
Member
Registered: 2021-09-17
Posts: 27

Re: [SOLVED] No Audio Output/Input device

Just thought to do an lspci...don't know why I didn't do that earlier.

$ lspci
00:00.0 Host bridge: Intel Corporation 11th Gen Core Processor Host Bridge/DRAM Registers (rev 05)
00:01.0 PCI bridge: Intel Corporation 11th Gen Core Processor PCIe Controller #1 (rev 05)
00:01.1 PCI bridge: Intel Corporation Device 9a05 (rev 05)
00:02.0 VGA compatible controller: Intel Corporation TigerLake-H GT1 [UHD Graphics] (rev 01)
00:04.0 Signal processing controller: Intel Corporation TigerLake-LP Dynamic Tuning Processor Participant (rev 05)
00:07.0 PCI bridge: Intel Corporation Tiger Lake-H Thunderbolt 4 PCI Express Root Port #0 (rev 05)
00:07.1 PCI bridge: Intel Corporation Tiger Lake-H Thunderbolt 4 PCI Express Root Port #1 (rev 05)
00:07.2 PCI bridge: Intel Corporation Tiger Lake-H Thunderbolt 4 PCI Express Root Port #2 (rev 05)
00:07.3 PCI bridge: Intel Corporation Tiger Lake-H Thunderbolt 4 PCI Express Root Port #3 (rev 05)
00:0a.0 Signal processing controller: Intel Corporation Tigerlake Telemetry Aggregator Driver (rev 01)
00:0d.0 USB controller: Intel Corporation Tiger Lake-H Thunderbolt 4 USB Controller (rev 05)
00:0d.2 USB controller: Intel Corporation Tiger Lake-H Thunderbolt 4 NHI #0 (rev 05)
00:0d.3 USB controller: Intel Corporation Tiger Lake-H Thunderbolt 4 NHI #1 (rev 05)
00:12.0 Serial controller: Intel Corporation Device 43fc (rev 11)
00:14.0 USB controller: Intel Corporation Tiger Lake-H USB 3.2 Gen 2x1 xHCI Host Controller (rev 11)
00:14.2 RAM memory: Intel Corporation Tiger Lake-H Shared SRAM (rev 11)
00:14.3 Network controller: Intel Corporation Tiger Lake PCH CNVi WiFi (rev 11)
00:15.0 Serial bus controller [0c80]: Intel Corporation Tiger Lake-H Serial IO I2C Controller #0 (rev 11)
00:15.1 Serial bus controller [0c80]: Intel Corporation Device 43e9 (rev 11)
00:16.0 Communication controller: Intel Corporation Tiger Lake-H Management Engine Interface (rev 11)
00:1c.0 PCI bridge: Intel Corporation Device 43be (rev 11)
00:1f.0 ISA bridge: Intel Corporation Device 4389 (rev 11)
00:1f.3 Multimedia audio controller: Intel Corporation Tiger Lake-H HD Audio Controller (rev 11)
00:1f.4 SMBus: Intel Corporation Tiger Lake-H SMBus Controller (rev 11)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Tiger Lake-H SPI Controller (rev 11)
01:00.0 VGA compatible controller: NVIDIA Corporation GA106M [GeForce RTX 3060 Mobile / Max-Q] (rev a1)
01:00.1 Audio device: NVIDIA Corporation Device 228e (rev a1)
02:00.0 Non-Volatile memory controller: Micron Technology Inc Device 5405
ab:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5260 PCI Express Card Reader (rev 01)

I suppose now I can focus my searches down the direction of that specific audio controller:

00:1f.3 Multimedia audio controller: Intel Corporation Tiger Lake-H HD Audio Controller (rev 11)

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#3 2021-09-17 17:20:01

zpg443
Member
Registered: 2016-12-03
Posts: 292

Re: [SOLVED] No Audio Output/Input device

Sep 17 11:21:09 xps pulseaudio[818]: stat('/etc/pulse/default.pa.d'): No such file or directory

https://wiki.archlinux.org/title/PulseAudio

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#4 2021-09-17 17:21:58

nooobeee
Member
Registered: 2021-09-17
Posts: 27

Re: [SOLVED] No Audio Output/Input device

Plugging in a usb jabra device immediately works for both the Output and Input (speaker/mic).  Looks like the issue is almost certainly the Intel Tiger Lake-H HD Audio Controller.  At least I know the other components of the sound architecture are there and working.

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#5 2021-09-17 17:31:14

nooobeee
Member
Registered: 2021-09-17
Posts: 27

Re: [SOLVED] No Audio Output/Input device

zpg443 wrote:
Sep 17 11:21:09 xps pulseaudio[818]: stat('/etc/pulse/default.pa.d'): No such file or directory

https://wiki.archlinux.org/title/PulseAudio

Well that's interesting, good catch.  Just checked and that file is definitely there and populated.  Any thoughts on why it'd be reported with the "No such file or directory" when it exists?

$ ls -lah /etc/pulse/
total 20K
drwxr-xr-x 1 root root   82 Sep 16 13:09 .
drwxr-xr-x 1 root root 2.4K Sep 17 12:10 ..
-rw-r--r-- 1 root root 1.2K Jul 28 07:14 client.conf
-rw-r--r-- 1 root root 2.4K Jul 28 07:14 daemon.conf
-rw-r--r-- 1 root root 4.9K Jul 28 07:14 default.pa
-rw-r--r-- 1 root root 2.1K Jul 28 07:14 system.pa

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#6 2021-09-17 17:33:31

nooobeee
Member
Registered: 2021-09-17
Posts: 27

Re: [SOLVED] No Audio Output/Input device

oops, take it back, noticed that default.pa exists but not default.pa.d

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#7 2021-09-17 17:39:15

nooobeee
Member
Registered: 2021-09-17
Posts: 27

Re: [SOLVED] No Audio Output/Input device

I just created that directory using

mkdir -p /etc/pulse/default.pa.d

from: https://www.linuxquestions.org/question … 175700016/

now it shows clean:

$ systemctl --user status pulseaudio
● pulseaudio.service - Sound Service
     Loaded: loaded (/usr/lib/systemd/user/pulseaudio.service; disabled; vendor preset: enabled)
     Active: active (running) since Fri 2021-09-17 12:37:24 CDT; 4s ago
TriggeredBy: ● pulseaudio.socket
   Main PID: 2403 (pulseaudio)
      Tasks: 6 (limit: 38178)
     Memory: 5.4M
        CPU: 118ms
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/pulseaudio.service
             ├─2403 /usr/bin/pulseaudio --daemonize=no --log-target=journal
             └─2408 /usr/lib/pulse/gsettings-helper

Sep 17 12:37:23 xps systemd[664]: Starting Sound Service...
Sep 17 12:37:24 xps systemd[664]: Started Sound Service.

No change with onboard sound working.

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#8 2021-09-18 20:59:24

nooobeee
Member
Registered: 2021-09-17
Posts: 27

Re: [SOLVED] No Audio Output/Input device

I compiled and installed the mainline kernel (5.15rc1) .  Now, with this kernel, the sound tray shows one item for Speakers.  Hovering over it reveals the expected (Tiger Lake-H HD Audio Controller Stereo).  Playing audio shows levels bouncing around but I get no actual output from the speakers.

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#9 2021-09-18 22:01:12

nooobeee
Member
Registered: 2021-09-17
Posts: 27

Re: [SOLVED] No Audio Output/Input device

plugging in headphones now works but still no sound from built-in speakers

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#10 2021-09-18 22:17:48

zpg443
Member
Registered: 2016-12-03
Posts: 292

Re: [SOLVED] No Audio Output/Input device

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#11 2021-09-18 22:32:27

nooobeee
Member
Registered: 2021-09-17
Posts: 27

Re: [SOLVED] No Audio Output/Input device

With all due respect, I disagree.  However I have too much respect for Arch and its community members to spend any time or effort defending myself against what I believe to be a demonstrably false accusation.  I'd rather find a fix for this and leave it online to help others that may run into it in the future.  I suppose if others agree that i'm just a vampire, I can go elsewhere to work through this.

Last edited by nooobeee (2021-09-18 22:32:49)

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#12 2021-09-18 23:20:48

zpg443
Member
Registered: 2016-12-03
Posts: 292

Re: [SOLVED] No Audio Output/Input device

Which audio application are you using to play the music and which device is selected in its settings?
Have you installed and used pavucontrol?

See also
https://support.system76.com/articles/audio

Last edited by zpg443 (2021-09-18 23:22:12)

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#13 2021-09-18 23:22:12

nooobeee
Member
Registered: 2021-09-17
Posts: 27

Re: [SOLVED] No Audio Output/Input device

blacklisting snd-intel8x0m according to https://wiki.archlinux.org/title/Advanc … sound_card had no effect.

Added

options snd-hda-intel model=generic

to

/etc/modprob.d/alsa-base.conf

this seems to have resulted in both the speaker and hdmi outputs being visible in the KDE volume tray.  While this doesn't change the onboard speaker functionality (even when selected), I'm counting that as a bit of a win since it looks visually more like a standard functional setup.  I did try "options snd-hda-intel model=laptop" but this just eliminated the hdmi output option visually so I reverted back to generic.

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#14 2021-09-19 00:07:08

nooobeee
Member
Registered: 2021-09-17
Posts: 27

Re: [SOLVED] No Audio Output/Input device

zpg443 wrote:

Which audio application are you using to play the music and which device is selected in its settings?
Have you installed and used pavucontrol?

See also
https://support.system76.com/articles/audio

I am using a couple of different tests including

speaker-test

and playing youtube through chrome.  Both speaker-test and chrome send output to the speakers output as indicated with the sound level visually bouncing.  Finally, I've also been using

$ aplay /usr/share/sounds/alsa/Front_Center.wav

as an additional test.

I didn't have pavucontrol installed but I did see that referenced elsewhere.  I installed it and checked around.  The output selected under Playback is the Tiger Lake-H HD Audio Controller Stereo and nothing is muted. 

On the output tab, the Tiger Lake-H HD Audio Controller Stereo option has a blue check on it (the HDA NVidia Digital Stereo (HDMI) does not have the blue check).  The port selected in the drop-down under the Tiger Lake controller is Speakers (when I plug in headphones, this switches to headphones and then back to speakers when the headphones are disconnected). 

On the Configuration tab, under the Tiger Lake controller, the profile selected is "Stereo Output" (as opposed to Off).

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#15 2021-09-19 00:25:51

nooobeee
Member
Registered: 2021-09-17
Posts: 27

Re: [SOLVED] No Audio Output/Input device

zpg443 wrote:

Which audio application are you using to play the music and which device is selected in its settings?
Have you installed and used pavucontrol?

See also
https://support.system76.com/articles/audio

Thanks for the link, that might help shed some light on what's going on.  In my alsamixer, the top default device has a master volume which is not muted and is turned up.  It has pulseaudio for the chipset and the card.  If I hit F6, I can select "default:1  sof-soundwire" which shows Intel Tiger Lake HDMI in the chip.v

This shows a number of volumes.  The ones that can be up are up.  However the speaker doesn't seem to have a volume slider (similar to the headset).  It is not muted but cannot be turned up.  Plugging headphones in and switching sound cards away and back automatically unmutes the headphones and mutes the speakers but doesn't show a volume for headphones either.  Unplugging headphones and switching away from and back to this card automatically mutes the headphones and unmutes speakers.

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#16 2021-09-19 02:05:28

zpg443
Member
Registered: 2016-12-03
Posts: 292

Re: [SOLVED] No Audio Output/Input device

If KDE's audio panel indicates that there are now output devices found, and there is still no sound, it is looking like a hardware issue with the laptop. I assume these are built-in speakers and headphones only (no external speaker output). Otherwise plug in external speakers to confirm the hardware issue. Dell says also to try rebooting.

Last edited by zpg443 (2021-09-19 02:06:12)

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#17 2021-09-19 12:21:26

nooobeee
Member
Registered: 2021-09-17
Posts: 27

Re: [SOLVED] No Audio Output/Input device

zpg443 wrote:

If KDE's audio panel indicates that there are now output devices found, and there is still no sound, it is looking like a hardware issue with the laptop. I assume these are built-in speakers and headphones only (no external speaker output). Otherwise plug in external speakers to confirm the hardware issue. Dell says also to try rebooting.

Ugh, yea, I'm starting to wonder this myself.  This is a brand new laptop (1 week old) and now I can't remember if I tried the speakers in Windows before wiping it.  Unfortunately the only way to be sure would be to reinstall windoze.  I tested the latest manjaro and fedora live distros but neither of them show any audio devices.

I think it's a problem with the chipset and the kernel since it was an update to 5.15rc1 that got things starting to look normal and no other live environments on 5.14 show audio output.  Maybe I'll reinstall windows to verify hardware functionality sometime later today.  If that doesn't work, maybe I'll try a fresh install with an immediate compile and install of the 5.15rc1 kernel.

LOL, you mean reboot my modem?  Yea, I closed the lid and opened it back up so I rebooted my modem.  JK, yes I've gone through several warm and cold reboots of the laptop during this process wink

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#18 2021-09-19 13:52:22

zpg443
Member
Registered: 2016-12-03
Posts: 292

Re: [SOLVED] No Audio Output/Input device

Instead of Windows, try installing the LTS kernel.

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#19 2021-09-20 15:21:09

nooobeee
Member
Registered: 2021-09-17
Posts: 27

Re: [SOLVED] No Audio Output/Input device

zpg443 wrote:

Instead of Windows, try installing the LTS kernel.

Installed the LTS kernel but this reverted back to the same behavior of 5.14 kernel.  I did notice that there was an update for the 5.14 kernel so I applied that to get the standard kernel to 5.14.6.  So 5.10.x LTS and 5.14.6 Current both seem to only recognize the nvidia sound device.  The 5.15rc1 kernel recognizes the nvidia as well as an Intel Tiger Lake-H audio controller.

To validate that I don't have a hardware issue, I installed windows and while the sound didn't work out of the box, after a few minutes windows had downloaded the audio driver and had it functioning.  One interesting thing to note is that this laptop seems to have Intel, NVIDIA, and Realtek audio devices.

It looks like it might be a kernel bug.  Since I've already blown away my arch install, I am going to install ubuntu to test the fix suggested here which seemed to get released a few days ago (or even if not, there are steps for installing a patched kernel with this fix):
https://bugs.launchpad.net/ubuntu/+sour … ug/1935850

If that works, I'll reinstall arch and then maybe test the "Next" kernel to see if that has anything relating to this or, if I really feel ambition, compile a kernel with this fix.  The word on the street is that this patch may successfully apply to 5.14.

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#20 2021-09-21 18:35:32

nooobeee
Member
Registered: 2021-09-17
Posts: 27

Re: [SOLVED] No Audio Output/Input device

I installed a few different versions of Ubuntu that were supposed to be patched for this and was having little success until I got to 21.10 which I think is their testing distro.  Despite it having the 5.13 kernel, it seems it was patched for this kernel bug and audio worked.  I also noticed that there was a new release candidate kernel that came out yesterday so I reinstalled a clean arch install and after compiling and installing the 5.15rc2 kernel, I had working sound.  As some others have noted, it seems to be a bit on the quiet side, but at least it's working and I'm hoping it just improves as it becomes a less new chipset.

So if you have a dell xps 2020/2021 (9700/9710) and are having speaker/sound issues, take a stab at the 5.15rc2 or later kernel.  That addressed my issue.  I did also install the following but I'm not certain if all/any were necessary:
pulseaudio-alsa
pulseaudio
alsa
alsa-ucm-conf
dkms
sof-firmware

Hopefully this is helpful to someone else.

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#21 2022-02-14 10:41:48

towedjumper
Member
Registered: 2022-02-14
Posts: 1

Re: [SOLVED] No Audio Output/Input device

nooobeee wrote:

I installed a few different versions of Ubuntu that were supposed to be patched for this and was having little success until I got to 21.10 which I think is their testing distro.  Despite it having the 5.13 kernel, it seems it was patched for this kernel bug and audio worked.  I also noticed that there was a new release candidate kernel that came out yesterday so I reinstalled a clean arch install and after compiling and installing the 5.15rc2 kernel, I had working sound.  As some others have noted, it seems to be a bit on the quiet side, but at least it's working and I'm hoping it just improves as it becomes a less new chipset.

So if you have a dell xps 2020/2021 (9700/9710) and are having speaker/sound issues, take a stab at the 5.15rc2 or later kernel.  That addressed my issue.  I did also install the following but I'm not certain if all/any were necessary:
pulseaudio-alsa
pulseaudio
alsa
alsa-ucm-conf
dkms
sof-firmware

Hopefully this is helpful to someone else.

This resolved my issue as well.  I had all but the last two installed already.  After doing those and the reboot the integrated speakers now function.  Thx nooobeee

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#22 2023-06-26 00:42:36

liuyi61
Member
Registered: 2023-06-26
Posts: 2

Re: [SOLVED] No Audio Output/Input device

towedjumper wrote:
nooobeee wrote:

I installed a few different versions of Ubuntu that were supposed to be patched for this and was having little success until I got to 21.10 which I think is their testing distro.  Despite it having the 5.13 kernel, it seems it was patched for this kernel bug and audio worked.  I also noticed that there was a new release candidate kernel that came out yesterday so I reinstalled a clean arch install and after compiling and installing the 5.15rc2 kernel, I had working sound.  As some others have noted, it seems to be a bit on the quiet side, but at least it's working and I'm hoping it just improves as it becomes a less new chipset.

So if you have a dell xps 2020/2021 (9700/9710) and are having speaker/sound issues, take a stab at the 5.15rc2 or later kernel.  That addressed my issue.  I did also install the following but I'm not certain if all/any were necessary:
pulseaudio-alsa
pulseaudio
alsa
alsa-ucm-conf
dkms
sof-firmware

Hopefully this is helpful to someone else.

This resolved my issue as well.  I had all but the last two installed already.  After doing those and the reboot the integrated speakers now function.  Thx nooobeee

This solved my problem too. Thank you!!!!!

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