Arch Linux

Sergeif

Member

Registered: 2018-09-24

Posts: 12

Bluetooth issue. Connects, but no sound

Hi All.
New to Arch.
Recently I installed it on my Acer laptop that used to run Ubuntu.
So the issue is with Bluetooth headset. I use Jabra and it connects normally, but there is no sound.

Output of pactl list cards

 
2 card(s) available.
    index: 0
	name: <alsa_card.pci-0000_00_1f.3>
	driver: <module-alsa-card.c>
	owner module: 6
	properties:
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0xdf1a8000 irq 128"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1f.3"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "9d71"
		device.product.name = "Sunrise Point-LP HD Audio"
		device.form_factor = "internal"
		device.string = "0"
		device.description = "Built-in Audio"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		input:analog-stereo: Analog Stereo Input (priority 32833, available: unknown)
		output:analog-stereo: Analog Stereo Output (priority 39268, available: unknown)
		output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 39333, available: unknown)
		output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
		output:hdmi-stereo+input:analog-stereo: Digital Stereo (HDMI) Output + Analog Stereo Input (priority 5965, available: unknown)
		output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
		output:hdmi-surround+input:analog-stereo: Digital Surround 5.1 (HDMI) Output + Analog Stereo Input (priority 865, available: unknown)
		output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
		output:hdmi-surround71+input:analog-stereo: Digital Surround 7.1 (HDMI) Output + Analog Stereo Input (priority 865, available: unknown)
		output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
		output:hdmi-stereo-extra1+input:analog-stereo: Digital Stereo (HDMI 2) Output + Analog Stereo Input (priority 5765, available: unknown)
		output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
		output:hdmi-surround-extra1+input:analog-stereo: Digital Surround 5.1 (HDMI 2) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
		output:hdmi-surround71-extra1+input:analog-stereo: Digital Surround 7.1 (HDMI 2) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5700, available: no)
		output:hdmi-stereo-extra2+input:analog-stereo: Digital Stereo (HDMI 3) Output + Analog Stereo Input (priority 5765, available: unknown)
		output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 600, available: no)
		output:hdmi-surround-extra2+input:analog-stereo: Digital Surround 5.1 (HDMI 3) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 600, available: no)
		output:hdmi-surround71-extra2+input:analog-stereo: Digital Surround 7.1 (HDMI 3) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
		output:hdmi-stereo-extra3+input:analog-stereo: Digital Stereo (HDMI 4) Output + Analog Stereo Input (priority 5765, available: unknown)
		output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
		output:hdmi-surround-extra3+input:analog-stereo: Digital Surround 5.1 (HDMI 4) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
		output:hdmi-surround71-extra3+input:analog-stereo: Digital Surround 7.1 (HDMI 4) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
		output:hdmi-stereo-extra4+input:analog-stereo: Digital Stereo (HDMI 5) Output + Analog Stereo Input (priority 5765, available: unknown)
		output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
		output:hdmi-surround-extra4+input:analog-stereo: Digital Surround 5.1 (HDMI 5) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
		output:hdmi-surround71-extra4+input:analog-stereo: Digital Surround 7.1 (HDMI 5) Output + Analog Stereo Input (priority 665, available: unknown)
		off: Off (priority 0, available: unknown)
	active profile: <output:analog-stereo+input:analog-stereo>
	sinks:
		alsa_output.pci-0000_00_1f.3.analog-stereo/#0: Built-in Audio Analog Stereo
	sources:
		alsa_output.pci-0000_00_1f.3.analog-stereo.monitor/#0: Monitor of Built-in Audio Analog Stereo
		alsa_input.pci-0000_00_1f.3.analog-stereo/#1: Built-in Audio Analog Stereo
	ports:
		analog-input: Analog Input (priority 10000, latency offset 0 usec, available: unknown)
			properties:
				
		analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-speakers"
		analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-headphones"
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
    index: 4
	name: <bluez_card.74_5C_4B_F8_23_25>
	driver: <module-bluez5-device.c>
	owner module: 27
	properties:
		device.description = "Jabra Engage 75"
		device.string = "74:5C:4B:F8:23:25"
		device.api = "bluez"
		device.class = "sound"
		device.bus = "bluetooth"
		device.form_factor = "headset"
		bluez.path = "/org/bluez/hci0/dev_74_5C_4B_F8_23_25"
		bluez.class = "0x200404"
		bluez.alias = "Jabra Engage 75"
		device.icon_name = "audio-headset-bluetooth"
		device.intended_roles = "phone"
		bluetooth.codec = "mSBC"
	profiles:
		headset_head_unit: Headset Head Unit (HSP) (priority 30, available: no)
		handsfree_head_unit: Handsfree Head Unit (HFP) (priority 30, available: yes)
		off: Off (priority 0, available: yes)
	active profile: <handsfree_head_unit>
	sinks:
		bluez_sink.74_5C_4B_F8_23_25.handsfree_head_unit/#4: Jabra Engage 75
	sources:
		bluez_sink.74_5C_4B_F8_23_25.handsfree_head_unit.monitor/#8: Monitor of Jabra Engage 75
		bluez_source.74_5C_4B_F8_23_25.handsfree_head_unit/#9: Jabra Engage 75
	ports:
		headset-output: Headset (priority 0, latency offset 0 usec, available: yes)
			properties:
				
		headset-input: Headset (priority 0, latency offset 0 usec, available: yes)
			properties:

pacmd list-sinks

2 sink(s) available.
    index: 0
	name: <alsa_output.pci-0000_00_1f.3.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: SUSPENDED
	suspend cause: IDLE
	priority: 9039
	volume: front-left: 22515 /  34% / -27.84 dB,   front-right: 22515 /  34% / -27.84 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 0.00 ms
	max request: 0 KiB
	max rewind: 0 KiB
	monitor source: 0
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	used by: 0
	linked by: 0
	configured latency: 0.00 ms; range is 0.50 .. 2000.00 ms
	card: 0 <alsa_card.pci-0000_00_1f.3>
	module: 6
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC256 Analog"
		alsa.id = "ALC256 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0xdf1a8000 irq 128"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1f.3"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "9d71"
		device.product.name = "Sunrise Point-LP HD Audio"
		device.form_factor = "internal"
		device.string = "front:0"
		device.buffering.buffer_size = "352800"
		device.buffering.fragment_size = "176400"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "Built-in Audio Analog Stereo"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-speakers"
		analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-headphones"
	active port: <analog-output-speaker>
  * index: 4
	name: <bluez_sink.74_5C_4B_F8_23_25.handsfree_head_unit>
	driver: <module-bluez5-device.c>
	flags: HARDWARE HW_VOLUME_CTRL LATENCY 
	state: SUSPENDED
	suspend cause: IDLE
	priority: 9050
	volume: mono: 65536 / 100%
	        balance 0.00
	base volume: 65536 / 100%
	volume steps: 16
	muted: no
	current latency: 0.00 ms
	max request: 0 KiB
	max rewind: 0 KiB
	monitor source: 8
	sample spec: s16le 1ch 16000Hz
	channel map: mono
	             Mono
	used by: 0
	linked by: 0
	fixed latency: 32.50 ms
	card: 4 <bluez_card.74_5C_4B_F8_23_25>
	module: 27
	properties:
		bluetooth.protocol = "handsfree_head_unit"
		bluetooth.codec = "mSBC"
		device.intended_roles = "phone"
		device.description = "Jabra Engage 75"
		device.string = "74:5C:4B:F8:23:25"
		device.api = "bluez"
		device.class = "sound"
		device.bus = "bluetooth"
		device.form_factor = "headset"
		bluez.path = "/org/bluez/hci0/dev_74_5C_4B_F8_23_25"
		bluez.class = "0x200404"
		bluez.alias = "Jabra Engage 75"
		device.icon_name = "audio-headset-bluetooth"
	ports:
		headset-output: Headset (priority 0, latency offset 0 usec, available: yes)
			properties:
				
	active port: <headset-output>

Found similar posts on this forum from 2015 and 2016, but none of the solutions suggested there worked for me.

Any ideas?

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,300

Re: Bluetooth issue. Connects, but no sound

The bluetooth headset is there and detected and ready to receive sound, but you aren't playing back anything in those outputs, what are you using to test whether this works? Post check the output of

pacmd list-sink-inputs

while actually playing something.

Sergeif

Member

Registered: 2018-09-24

Posts: 12

Re: Bluetooth issue. Connects, but no sound

V1del, see below. Was playing a video from Youtube

1 sink input(s) available.
    index: 10
	driver: <protocol-native.c>
	flags: START_CORKED 
	state: RUNNING
	sink: 6 <bluez_sink.74_5C_4B_F8_23_25.handsfree_head_unit>
	volume: front-left: 49466 /  75% / -7.33 dB,   front-right: 49466 /  75% / -7.33 dB
	        balance 0.00
	muted: no
	current latency: 145.00 ms
	requested latency: 32.50 ms
	sample spec: float32le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	resample method: speex-float-1
	module: 11
	client: 19 <Firefox>
	properties:
		media.name = "Kubernetes Tutorial for Beginners [FULL COURSE in 4 Hours] - YouTube"
		application.name = "Firefox"
		native-protocol.peer = "UNIX socket client"
		native-protocol.version = "35"
		application.process.id = "1616"
		application.process.user = "serge"
		application.process.host = "NodeZero"
		application.process.binary = "firefox"
		application.language = "en_US.UTF-8"
		window.x11.display = ":0"
		application.process.machine_id = "24fafb44896a4130885dbfb469e9d63a"
		application.icon_name = "firefox"
		module-stream-restore.id = "sink-input-by-application-name:Firefox"

Sergeif

Member

Registered: 2018-09-24

Posts: 12

Re: Bluetooth issue. Connects, but no sound

Journal reports error

kernel: Bluetooth: hci0: urb 00000000fb1e887d submission failed (90)
kernel: Bluetooth: hci0: sending frame failed (-90)

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,300

Re: Bluetooth issue. Connects, but no sound

From a pulse perspective everything works, do you have a headset specific volume control that might be low/muted?

Sergeif

Member

Registered: 2018-09-24

Posts: 12

Re: Bluetooth issue. Connects, but no sound

Nope. And it works in Ubuntu with no issues.
Also, tried it with my Sony headset and it works.

Last edited by Sergeif (2021-10-27 18:31:34)

Sergeif

Member

Registered: 2018-09-24

Posts: 12

Re: Bluetooth issue. Connects, but no sound

Update.

Just tried to pair my super old Jawbone and it works.
The only difference that I noticed, is that Jawbone uses A2DP Sink and Jabra uses HFP mSBC.
Also, kernel reporting an error: mSBC decoding error (-2) when trying to send audio to Jabra...