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#1 2021-11-21 11:40:23

ttv20
Member
Registered: 2021-11-21
Posts: 3

GUI freeze randomly for few second on new installation

I installed arch and after this endeavourOS
In both cases the system freezing for few second randomly, in sddm and after login in KDE Plasma, on tty in not occur
my laptop is Dell Vostro 5510 with i7-11370H without discrete GPU
on LTS kernel this issue is not occur

journalctl:
https://pastebin.com/Y4vkSQpi

dmesg:
https://pastebin.com/PT6PiB66

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#2 2021-11-21 13:44:51

roccobaroccoSC
Member
Registered: 2021-10-04
Posts: 16

Re: GUI freeze randomly for few second on new installation

What is your kernel version (uname -a)?
I found this in your logs:

[   22.860835] i915 0000:00:02.0: [drm] GPU HANG: ecode 12:1:85dffffb, in sddm-greeter [1026]
[   22.861858] i915 0000:00:02.0: [drm] Resetting rcs0 for stopped heartbeat on rcs0
[   22.861916] i915 0000:00:02.0: [drm] sddm-greeter[1026] context reset due to GPU hang
Nov 21 13:15:51 ttv20 kernel: i915 0000:00:02.0: [drm] GPU HANG: ecode 12:1:85dffffb, in sddm-greeter [1026]
Nov 21 13:15:51 ttv20 kernel: i915 0000:00:02.0: [drm] Resetting rcs0 for stopped heartbeat on rcs0
Nov 21 13:15:51 ttv20 kernel: i915 0000:00:02.0: [drm] sddm-greeter[1026] context reset due to GPU hang

Judging from this Freedesktop thread it might be a kernel bug: https://gitlab.freedesktop.org/drm/intel/-/issues/2024
Maybe try to rollback the kernel to a previous date by using the Arch archive: https://wiki.archlinux.org/title/Arch_Linux_Archive or the program "downgrade" from AUR.

You can also try using a VESA framebuffer as your graphics driver just to make sure that the freezing is caused by the GPU.

Last edited by roccobaroccoSC (2021-11-21 13:46:15)

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#3 2021-11-21 18:58:09

ttv20
Member
Registered: 2021-11-21
Posts: 3

Re: GUI freeze randomly for few second on new installation

roccobaroccoSC wrote:

What is your kernel version (uname -a)?
I found this in your logs:

[   22.860835] i915 0000:00:02.0: [drm] GPU HANG: ecode 12:1:85dffffb, in sddm-greeter [1026]
[   22.861858] i915 0000:00:02.0: [drm] Resetting rcs0 for stopped heartbeat on rcs0
[   22.861916] i915 0000:00:02.0: [drm] sddm-greeter[1026] context reset due to GPU hang
Nov 21 13:15:51 ttv20 kernel: i915 0000:00:02.0: [drm] GPU HANG: ecode 12:1:85dffffb, in sddm-greeter [1026]
Nov 21 13:15:51 ttv20 kernel: i915 0000:00:02.0: [drm] Resetting rcs0 for stopped heartbeat on rcs0
Nov 21 13:15:51 ttv20 kernel: i915 0000:00:02.0: [drm] sddm-greeter[1026] context reset due to GPU hang

Judging from this Freedesktop thread it might be a kernel bug: https://gitlab.freedesktop.org/drm/intel/-/issues/2024
Maybe try to rollback the kernel to a previous date by using the Arch archive: https://wiki.archlinux.org/title/Arch_Linux_Archive or the program "downgrade" from AUR.

You can also try using a VESA framebuffer as your graphics driver just to make sure that the freezing is caused by the GPU.

The kernel version of the logs is 5.15.3-zen, the issue is occurring in linux-5.15.3 too
Now I'm on 5.10.80-1-lts and it doesn't have the problem

Using the log you found help me to find the bug: https://gitlab.freedesktop.org/drm/intel/-/issues/4530

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#4 2021-11-21 19:21:23

ttv20
Member
Registered: 2021-11-21
Posts: 3

Re: GUI freeze randomly for few second on new installation

downgrade the kernel to 5.14 did the trick

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#5 2021-11-22 05:08:50

n0k0m3
Member
Registered: 2021-11-22
Posts: 1

Re: GUI freeze randomly for few second on new installation

It's might due to a commit introduced in in 5.15.1, the most relevant one is this https://github.com/archlinux/linux/comm … 29bae1740d

Downgrade kernel to 5.15.arch1-1 will solve the issue.

Also maybe the error is actually from the change in compile flags (should not be, as others from gentoo also have the same problem): https://github.com/archlinux/svntogit-p … 5eb9b7203a

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#6 2021-11-27 17:47:50

roccobaroccoSC
Member
Registered: 2021-10-04
Posts: 16

Re: GUI freeze randomly for few second on new installation

n0k0m3 wrote:

It's might due to a commit introduced in in 5.15.1, the most relevant one is this https://github.com/archlinux/linux/comm … 29bae1740d

Downgrade kernel to 5.15.arch1-1 will solve the issue.

Also maybe the error is actually from the change in compile flags (should not be, as others from gentoo also have the same problem): https://github.com/archlinux/svntogit-p … 5eb9b7203a

Those Gentoo users might have changed their compile flags too, b.t.w. In any case chosing the wrong kernel configuration options should not lead to GPU hangs like this.

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