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#1 2021-11-22 12:59:19

sham.pp
Member
Registered: 2021-11-22
Posts: 2

WiFi is getting disconnected every time I am trying to visit webpages

I have a decent internet connection.  When I connect to wifi using wireless manager it connects and I can see that torrents are downloading. When I am trying to access any web based services, I see that the internet is down.  This happens very often.  I checked dmesgs and found the following entries.

[  935.017996] audit: type=1131 audit(1637570857.603:112): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=NetworkManager-dispatcher comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[  939.464340] iwlwifi 0000:02:00.0: Queue 11 is active on fifo 1 and stuck for 10000 ms. SW [81, 124] HW [81, 124] FH TRB=0x0c010b060
[  939.464424] iwlwifi 0000:02:00.0: Microcode SW error detected.  Restarting 0x2000000.
[  939.464623] iwlwifi 0000:02:00.0: Start IWL Error Log Dump:
[  939.464629] iwlwifi 0000:02:00.0: Status: 0x00000040, count: 6
[  939.464633] iwlwifi 0000:02:00.0: Loaded firmware version: 29.4063824552.0 7265D-29.ucode
[  939.464639] iwlwifi 0000:02:00.0: 0x00000084 | NMI_INTERRUPT_UNKNOWN      
[  939.464643] iwlwifi 0000:02:00.0: 0x00800634 | trm_hw_status0
[  939.464647] iwlwifi 0000:02:00.0: 0x00000000 | trm_hw_status1
[  939.464651] iwlwifi 0000:02:00.0: 0x00043D6C | branchlink2
[  939.464654] iwlwifi 0000:02:00.0: 0x0004B002 | interruptlink1
[  939.464658] iwlwifi 0000:02:00.0: 0x00000128 | interruptlink2
[  939.464661] iwlwifi 0000:02:00.0: 0x00000000 | data1
[  939.464666] iwlwifi 0000:02:00.0: 0x00000080 | data2
[  939.464671] iwlwifi 0000:02:00.0: 0x07030000 | data3
[  939.464677] iwlwifi 0000:02:00.0: 0x24C0AE90 | beacon time
[  939.464683] iwlwifi 0000:02:00.0: 0x245FC179 | tsf low
[  939.464688] iwlwifi 0000:02:00.0: 0x00000001 | tsf hi
[  939.464695] iwlwifi 0000:02:00.0: 0x00000000 | time gp1
[  939.464700] iwlwifi 0000:02:00.0: 0x02A118F5 | time gp2
[  939.464704] iwlwifi 0000:02:00.0: 0x00000001 | uCode revision type
[  939.464709] iwlwifi 0000:02:00.0: 0x0000001D | uCode version major
[  939.464713] iwlwifi 0000:02:00.0: 0xF2390AA8 | uCode version minor
[  939.464718] iwlwifi 0000:02:00.0: 0x00000210 | hw version
[  939.464722] iwlwifi 0000:02:00.0: 0x00489200 | board version
[  939.464727] iwlwifi 0000:02:00.0: 0x0B51001C | hcmd
[  939.464732] iwlwifi 0000:02:00.0: 0xA4022002 | isr0
[  939.464737] iwlwifi 0000:02:00.0: 0x00800000 | isr1
[  939.464743] iwlwifi 0000:02:00.0: 0x0000000A | isr2
[  939.464747] iwlwifi 0000:02:00.0: 0x004000C5 | isr3
[  939.464752] iwlwifi 0000:02:00.0: 0x00000000 | isr4
[  939.464757] iwlwifi 0000:02:00.0: 0x88E5009D | last cmd Id
[  939.464762] iwlwifi 0000:02:00.0: 0x00000000 | wait_event
[  939.464767] iwlwifi 0000:02:00.0: 0x00000080 | l2p_control
[  939.464771] iwlwifi 0000:02:00.0: 0x00012030 | l2p_duration
[  939.464776] iwlwifi 0000:02:00.0: 0x0000003F | l2p_mhvalid
[  939.464781] iwlwifi 0000:02:00.0: 0x00000080 | l2p_addr_match
[  939.464785] iwlwifi 0000:02:00.0: 0x00000007 | lmpm_pmg_sel
[  939.464790] iwlwifi 0000:02:00.0: 0x03031934 | timestamp
[  939.464795] iwlwifi 0000:02:00.0: 0x00345870 | flow_handler
[  939.464826] iwlwifi 0000:02:00.0: Fseq Registers:
[  939.464844] iwlwifi 0000:02:00.0: 0x00000000 | FSEQ_ERROR_CODE
[  939.464864] iwlwifi 0000:02:00.0: 0x00000000 | FSEQ_TOP_INIT_VERSION
[  939.464884] iwlwifi 0000:02:00.0: 0x00000000 | FSEQ_CNVIO_INIT_VERSION
[  939.464902] iwlwifi 0000:02:00.0: 0x00000000 | FSEQ_OTP_VERSION
[  939.464920] iwlwifi 0000:02:00.0: 0x00000000 | FSEQ_TOP_CONTENT_VERSION
[  939.464939] iwlwifi 0000:02:00.0: 0x00000000 | FSEQ_ALIVE_TOKEN
[  939.464958] iwlwifi 0000:02:00.0: 0x00000000 | FSEQ_CNVI_ID
[  939.464977] iwlwifi 0000:02:00.0: 0x00000000 | FSEQ_CNVR_ID
[  939.464997] iwlwifi 0000:02:00.0: 0x00000000 | CNVI_AUX_MISC_CHIP
[  939.465016] iwlwifi 0000:02:00.0: 0x00000000 | CNVR_AUX_MISC_CHIP
[  939.465037] iwlwifi 0000:02:00.0: 0x00000000 | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM
[  939.465057] iwlwifi 0000:02:00.0: 0x00000000 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR
[  939.465079] iwlwifi 0000:02:00.0: Collecting data: trigger 2 fired.
[  939.465104] ieee80211 phy0: Hardware restart was requested
[  939.623829] iwlwifi 0000:02:00.0: Applying debug destination EXTERNAL_DRAM
[  939.714346] iwlwifi 0000:02:00.0: Applying debug destination EXTERNAL_DRAM
[  939.715926] iwlwifi 0000:02:00.0: FW already configured (0) - re-configuring
[  955.037969] iwlwifi 0000:02:00.0: Queue 11 is active on fifo 1 and stuck for 10000 ms. SW [214, 13] HW [214, 13] FH TRB=0x0c010b0e5
[  955.038059] iwlwifi 0000:02:00.0: Microcode SW error detected.  Restarting 0x2000000.
[  955.038228] iwlwifi 0000:02:00.0: Start IWL Error Log Dump:
[  955.038235] iwlwifi 0000:02:00.0: Status: 0x00000040, count: 6
[  955.038239] iwlwifi 0000:02:00.0: Loaded firmware version: 29.4063824552.0 7265D-29.ucode
[  955.038246] iwlwifi 0000:02:00.0: 0x00000084 | NMI_INTERRUPT_UNKNOWN

Any help ?

Last edited by sham.pp (2021-11-22 13:18:35)

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#2 2021-11-22 13:10:21

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 21,657

Re: WiFi is getting disconnected every time I am trying to visit webpages

Welcome to the boards, please use [ code ] and not [ b ] for outputs.

Your wifi firmware is crashing, there's not really much you can generally do here, best would be if you reported a bug upstream, some things you can try are renaming the corresponding firmware file (...check the parts of dmesg before the crash) in usr/lib/firmware/iwlwifi-xxxx-29.ucode to force a fallback to an older revision maybe try downgrading linux-firmware outright and maybe testing the LTS kernel or so.

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#3 2021-11-22 13:58:06

seth
Member
Registered: 2012-09-03
Posts: 51,017

Re: WiFi is getting disconnected every time I am trying to visit webpages

Also see https://bbs.archlinux.org/viewtopic.php?id=262952 & https://bbs.archlinux.org/viewtopic.php … 1#p1918191 and https://bbs.archlinux.org/viewtopic.php?id=271487 and … (not the same crashes, but the iwlwifi FW seems sensitive to powermanagement)

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

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#4 2021-11-22 20:00:44

sham.pp
Member
Registered: 2021-11-22
Posts: 2

Re: WiFi is getting disconnected every time I am trying to visit webpages

It is fixed now. I downgraded the package and then followed the modprobe parameter settings :-)

Last edited by sham.pp (2021-11-22 20:18:22)

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#5 2021-11-22 20:09:37

seth
Member
Registered: 2012-09-03
Posts: 51,017

Re: WiFi is getting disconnected every time I am trying to visit webpages

Do you have an updated microcode crash dump?

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

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