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#1 2021-11-24 19:07:34

c3n21
Member
Registered: 2020-01-25
Posts: 13

BUG: unable to handle page fault for address

Hello guys,
on my Arch Linux fresh install (2 weeks or so) with linux-zen I always have a kernel panic.
My CPU is i7 6700 and my GPU is a Nvidia 1060 and I have the latest nvidia-dkms installed.

Here is the dump of

journalctl -xe --boot=-1 > dump

The task I was carrying out when the kernel panic occured was encoding some videos using ffmpeg an browsing the web.

I can't really provide any further information since it's the first time I'm having such issues.

Thanks for your help

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#2 2021-11-24 19:56:00

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 14,444

Re: BUG: unable to handle page fault for address

Run a memtest this reads like you have memory issues. Some fuse stuff as well, which filesystem do you/did you use to store the encode in? https://wiki.archlinux.org/title/Genera … g_hardware

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#3 2021-11-26 14:33:52

c3n21
Member
Registered: 2020-01-25
Posts: 13

Re: BUG: unable to handle page fault for address

V1del wrote:

Run a memtest this reads like you have memory issues. Some fuse stuff as well, which filesystem do you/did you use to store the encode in? https://wiki.archlinux.org/title/Genera … g_hardware

Sorry I didn't receive the email notification

Anyway, my root filesystem is btrfs, but my /home is ext4, which is the filesystem I use to store the video I encode.

Right now I've enabled udev.log-priority=debug in kernel params and later I will post the result of the memtest.

I've already installed intel-ucode and it should be loading correctly.

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#4 2021-11-26 18:03:42

c3n21
Member
Registered: 2020-01-25
Posts: 13

Re: BUG: unable to handle page fault for address

Ok so I runned the test and it passed.

Here is the report

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#5 2021-11-26 20:43:04

seth
Member
Registered: 2012-09-03
Posts: 25,010

Re: BUG: unable to handle page fault for address

<tr><td width="35%" class="value">Elapsed Time</td><td width="65%" class="altvalue">2:53:09</td></tr>

One cycle?
I'm not saying that your RAM has necessarily problems, but meaningful memory tests are measured in days. At least let it run over night.

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#6 2021-11-26 22:58:34

c3n21
Member
Registered: 2020-01-25
Posts: 13

Re: BUG: unable to handle page fault for address

seth wrote:
<tr><td width="35%" class="value">Elapsed Time</td><td width="65%" class="altvalue">2:53:09</td></tr>

One cycle?
I'm not saying that your RAM has necessarily problems, but meaningful memory tests are measured in days. At least let it run over night.

Oh I didn't know that... I guess that I'll let it run for tonight then...

But it's strange anyway, because on Windows I'm not having any kind of issue; if it's a memory issue shouldn't it appear on Windows too?

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#7 2021-11-27 08:17:06

seth
Member
Registered: 2012-09-03
Posts: 25,010

Re: BUG: unable to handle page fault for address

because on Windows

Before we move on: check the 3rd link below.
Make *sure* that it's disabled.
Believing isn't good enough because occasionally, windows updates re-enable it (because the only reason why somebody might deactivate that must have been an accident… *sigh*)

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#8 2021-11-27 08:59:30

c3n21
Member
Registered: 2020-01-25
Posts: 13

Re: BUG: unable to handle page fault for address

seth wrote:

because on Windows

Before we move on: check the 3rd link below.
Make *sure* that it's disabled.
Believing isn't good enough because occasionally, windows updates re-enable it (because the only reason why somebody might deactivate that must have been an accident… *sigh*)

Definitely an accident...

Anyway I checked on my Windows 11 install and it seems to be ok (I don't see the Turn on/off fast startup option in battery option, so I created the reg. key and disabled hibernation using powercfg /h whatever)

I have always disabled fastboot in my BIOS settings so with this I can be pretty sure.

Tonight I will run the memtest and see how does it turn out

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#9 2021-11-27 09:18:19

seth
Member
Registered: 2012-09-03
Posts: 25,010

Re: BUG: unable to handle page fault for address

I have always disabled fastboot in my BIOS

Unrelated.

Windows 11 … I don't see the Turn on/off fast startup option in battery option

Oh, great. Means it's likely active and we can now figure how to deactivate that stuff in Windows 11.
Good news is that this might very well be responsible for the memory issues.
Bad news is that this might very well be responsible for the memory issues…

Edit:
https://www.makeuseof.com/windows-11-tu … t-startup/
https://www.youtube.com/watch?v=RPhka-gU8CU

Last edited by seth (2021-11-27 09:20:57)

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#10 2021-11-27 17:47:32

c3n21
Member
Registered: 2020-01-25
Posts: 13

Re: BUG: unable to handle page fault for address

seth wrote:

I have always disabled fastboot in my BIOS

Unrelated.

Windows 11 … I don't see the Turn on/off fast startup option in battery option

Oh, great. Means it's likely active and we can now figure how to deactivate that stuff in Windows 11.
Good news is that this might very well be responsible for the memory issues.
Bad news is that this might very well be responsible for the memory issues…

Edit:
https://www.makeuseof.com/windows-11-tu … t-startup/
https://www.youtube.com/watch?v=RPhka-gU8CU

Thanks!
Now I'm sure I've disabled fast startup, let's hope this fixes the problem.

If after 2/3 days I don't have a kernel panic then I will mark this thread as solved

EDIT:

In a cmd with admin privileges I just run

powercfg /hibernate on

and then followed point one of this guide https://www.tenforums.com/tutorials/418 … -10-a.html

Last edited by c3n21 (2021-11-27 17:49:12)

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