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I tried to install arch, and this message shows up in the terminal, this loop keeps on popping up not letting me type anything
I am unable to go forword with the installation.
13589.880328] usb usb5-port2: unable to enumerate USB device
[13591.026946] usb usb5-port2: Cannot enable. Maybe the USB cable is bad?
[13591.920181] usb usb5-port2: Cannot enable. Maybe the USB cable is bad?
[13591.920232] usb usb5-port2: attempt power cycle
[13592.887059] usb usb5-port2: Cannot enable. Maybe the USB cable is bad?
[13593.780212] usb usb5-port2: Cannot enable. Maybe the USB cable is bad?
[13593.780264] usb usb5-port2: unable to enumerate USB device
[13594.923536] usb usb5-port2: Cannot enable. Maybe the USB cable is bad?
After that installed endeavour os and checked using dmesg -w , in system logs , this error keeps on popping up.
But there is no issue when I am trying to connect with usb, it works fine.
Did anyone face this issue, or if you know how to solve this, please let me know.
thank you
My device is ASUS ROG, Zephyrus g14
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But there is no issue when I am trying to connect with usb, it works fine.
It's not entirely clear when you say the USB works fine connected. Are you using a USB hub? Is the installation media up to date, verified, etc?
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Thank you for your response, I have been a bit busy and I started using Endeavour os .I have a direction for the issue. It is because the usb5-port2 is a Goodix fingerprint, I thought there was a problem with usb port because that's the first thing that came up. And there are no available drivers for Goodix fingereprint, I couldn't find any. Do you happen to know any driver for fingerprint scanner, I tried fprintd, but it still shows there is no driver after I installed it and checked the usb-devices.
Bus=05 Lev=01 Prnt=01 Port=02 Cnt=01 Dev#= 6 Spd=12 MxCh= 0
D: Ver= 2.00 Cls=ff(vend.) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=27c6 ProdID=541d Rev=01.00
S: Manufacturer=Goodix
S: Product=FingerPrint
C: #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)
E: Ad=01(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms
E: Ad=83(I) Atr=02(Bulk) MxPS= 64 Ivl=0ms
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