Arch Linux

IonOp

Member

Registered: 2021-12-07

Posts: 4

[SOLVED]HP omen 15 New installation freezes and reboots 10 secs in TTY

I installed Arch (dual boot with Windows 11 ) on a HP Omen 15 laptop with Ryzen 7 5800H and Nvidia 3060. When I select arch from GRUB it boots, loads the kernel and then shows TTY login screen. After around 8-10 seconds (it doesn't matter if I log in or not) the cursor freezes and the machine reboots. I did a reinstall but I had no luck, also I used the same bootable USB to install arch to another laptop yesterday which works flawlessly.

Here is the journalctl output.

I let it do the reboot cycle 2 times; then I booted into the installer and I got the journal by arch-chrooting.

I would appreciate if you could help me solve this.

Edit1: Title of topic added laptop's model for reference
Edit2: Solved

Last edited by IonOp (2021-12-08 17:51:13)

Zod

Member

From: Hoosiertucky

Registered: 2019-03-10

Posts: 636

Re: [SOLVED]HP omen 15 New installation freezes and reboots 10 secs in TTY

Looks to me like it just dies with no warning.

I'd say if doesn't do that booted with archiso then maybe you didn't install linux-firmware.

IonOp

Member

Registered: 2021-12-07

Posts: 4

Re: [SOLVED]HP omen 15 New installation freezes and reboots 10 secs in TTY

I did install it. I tried reinstalling linux-firmware right now again and I noticed that it prints

:: Running post-transaction hooks...
(1/2) Creating temporary files...
Failed to open file "/sys/devices/system/cpu/microcode/reaload": Read-only file system
error: command failed to execute correctly
(2/2) Arming ConditionNeedsUpdate... 

but I assume is due to the archiso environment.

Could it be that the linux-firmware lacks a specific firmware package that is needed?

Zod

Member

From: Hoosiertucky

Registered: 2019-03-10

Posts: 636

Re: [SOLVED]HP omen 15 New installation freezes and reboots 10 secs in TTY

When you are doing all this is the laptop plugged in?

IonOp

Member

Registered: 2021-12-07

Posts: 4

Re: [SOLVED]HP omen 15 New installation freezes and reboots 10 secs in TTY

When you are doing all this is the laptop plugged in?

You mean when it's caught in the reboot cycle ?   I tried it with both being and not being plugged in.

When I reinstalled the linux-firmware just some minutes ago, refering to the error it printed, it wasn't plugged in.

Zod

Member

From: Hoosiertucky

Registered: 2019-03-10

Posts: 636

Re: [SOLVED]HP omen 15 New installation freezes and reboots 10 secs in TTY

At this point, if I were you, I would boot windows and check the battery level.

It could be a default power setting that shuts it down when the battery is at a certain %.

While your doing that you should also see what needs to be done with windows 11 to co-exist with linux.

Like system time, fast boot, hibernate and the like.

IonOp

Member

Registered: 2021-12-07

Posts: 4

Re: [SOLVED]HP omen 15 New installation freezes and reboots 10 secs in TTY

Solution: I reinstalled packages mesa nvidia nvidia-utils and xf86-video-amdgpu (I am not sure if is the correct driver for the integrated graphics) and it worked