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#1 2021-12-16 15:40:55

moojo
Member
Registered: 2021-12-16
Posts: 6

[SOLVED] Sound stopped working with Alsa and Pulseaudio installed.

So I recently re-installed Arch from scratch and audio was set up correctly. I have a HP Pavillion with an Intel soundcard (details can be seen in the command below). I just restarted the laptop and audio doesn't seem to work at all. I've tried re-installing the alsa, pulseaudio and alsa-utils packages in case that was the issue.

The result of speaker-test shows no sound output so I'm starting to think that my soundcard or speaker themselves aren't working.

I tried setting the profile to "output: hdmi-stereo+input:analog-stereo" as suggested by someone on another post and I've followed some tips in this guide https://wiki.archlinux.org/title/Advanc … leshooting . Has anyone any ideas for how I can go about debugging this?


I have 1 soundcard:

% cat /proc/asound/cards
 0 [PCH            ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0x4003110000 irq 149

More details from pacmd:

 1 card(s) available.
    index: 0
	name: <alsa_card.pci-0000_00_1f.3>
	driver: <module-alsa-card.c>
	owner module: 6
	properties:
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0x4003110000 irq 149"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1f.3"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "34c8"
		device.product.name = "Ice Lake-LP Smart Sound Technology Audio Controller"
		device.form_factor = "internal"
		device.string = "0"
		device.description = "Built-in Audio"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		input:analog-stereo: Analog Stereo Input (priority 32833, available: unknown)
		output:analog-stereo: Analog Stereo Output (priority 39268, available: unknown)
		output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 39333, available: unknown)
		output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
		output:hdmi-stereo+input:analog-stereo: Digital Stereo (HDMI) Output + Analog Stereo Input (priority 5965, available: unknown)
		output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
		output:hdmi-surround+input:analog-stereo: Digital Surround 5.1 (HDMI) Output + Analog Stereo Input (priority 865, available: unknown)
		output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
		output:hdmi-surround71+input:analog-stereo: Digital Surround 7.1 (HDMI) Output + Analog Stereo Input (priority 865, available: unknown)
		output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
		output:hdmi-stereo-extra1+input:analog-stereo: Digital Stereo (HDMI 2) Output + Analog Stereo Input (priority 5765, available: unknown)
		output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
		output:hdmi-surround-extra1+input:analog-stereo: Digital Surround 5.1 (HDMI 2) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
		output:hdmi-surround71-extra1+input:analog-stereo: Digital Surround 7.1 (HDMI 2) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5700, available: no)
		output:hdmi-stereo-extra2+input:analog-stereo: Digital Stereo (HDMI 3) Output + Analog Stereo Input (priority 5765, available: unknown)
		output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 600, available: no)
		output:hdmi-surround-extra2+input:analog-stereo: Digital Surround 5.1 (HDMI 3) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 600, available: no)
		output:hdmi-surround71-extra2+input:analog-stereo: Digital Surround 7.1 (HDMI 3) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
		output:hdmi-stereo-extra3+input:analog-stereo: Digital Stereo (HDMI 4) Output + Analog Stereo Input (priority 5765, available: unknown)
		output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
		output:hdmi-surround-extra3+input:analog-stereo: Digital Surround 5.1 (HDMI 4) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
		output:hdmi-surround71-extra3+input:analog-stereo: Digital Surround 7.1 (HDMI 4) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
		output:hdmi-stereo-extra4+input:analog-stereo: Digital Stereo (HDMI 5) Output + Analog Stereo Input (priority 5765, available: unknown)
		output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
		output:hdmi-surround-extra4+input:analog-stereo: Digital Surround 5.1 (HDMI 5) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
		output:hdmi-surround71-extra4+input:analog-stereo: Digital Surround 7.1 (HDMI 5) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-stereo-extra5: Digital Stereo (HDMI 6) Output (priority 5700, available: no)
		output:hdmi-stereo-extra5+input:analog-stereo: Digital Stereo (HDMI 6) Output + Analog Stereo Input (priority 5765, available: unknown)
		output:hdmi-surround-extra5: Digital Surround 5.1 (HDMI 6) Output (priority 600, available: no)
		output:hdmi-surround-extra5+input:analog-stereo: Digital Surround 5.1 (HDMI 6) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-surround71-extra5: Digital Surround 7.1 (HDMI 6) Output (priority 600, available: no)
		output:hdmi-surround71-extra5+input:analog-stereo: Digital Surround 7.1 (HDMI 6) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-stereo-extra6: Digital Stereo (HDMI 7) Output (priority 5700, available: no)
		output:hdmi-stereo-extra6+input:analog-stereo: Digital Stereo (HDMI 7) Output + Analog Stereo Input (priority 5765, available: unknown)
		output:hdmi-surround-extra6: Digital Surround 5.1 (HDMI 7) Output (priority 600, available: no)
		output:hdmi-surround-extra6+input:analog-stereo: Digital Surround 5.1 (HDMI 7) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-surround71-extra6: Digital Surround 7.1 (HDMI 7) Output (priority 600, available: no)
		output:hdmi-surround71-extra6+input:analog-stereo: Digital Surround 7.1 (HDMI 7) Output + Analog Stereo Input (priority 665, available: unknown)
		off: Off (priority 0, available: unknown)
	active profile: <output:analog-stereo+input:analog-stereo>
	sinks:
		alsa_output.pci-0000_00_1f.3.analog-stereo/#4: Built-in Audio Analog Stereo
	sources:
		alsa_input.pci-0000_00_1f.3.analog-stereo/#1: Built-in Audio Analog Stereo
		alsa_output.pci-0000_00_1f.3.analog-stereo.monitor/#5: Monitor of Built-in Audio Analog Stereo
	ports:
		analog-input-internal-mic: Internal Microphone (priority 8900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-input-mic: Microphone (priority 8700, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-speakers"
		analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "audio-headphones"
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-5: HDMI / DisplayPort 6 (priority 5400, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-6: HDMI / DisplayPort 7 (priority 5300, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"

Last edited by moojo (2021-12-16 17:53:16)

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#2 2021-12-16 15:52:04

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 25,296

Re: [SOLVED] Sound stopped working with Alsa and Pulseaudio installed.

Please use [ code ] not [ quote ] for outputs. Post during an active playback attempt that apparently doesn't work 

pacmd list-sinks
pacmd list-sink-inputs
sudo fuser -v /dev/snd/*

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#3 2021-12-16 15:58:32

moojo
Member
Registered: 2021-12-16
Posts: 6

Re: [SOLVED] Sound stopped working with Alsa and Pulseaudio installed.

Hi apologies for the quotes tag.


pacmd list-sinks

1 sink(s) available.
  * index: 6
	name: <alsa_output.pci-0000_00_1f.3.hdmi-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: (none)
	priority: 9030
	volume: front-left: 48512 /  74% / -7.84 dB,   front-right: 48512 /  74% / -7.84 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: yes
	current latency: 54.30 ms
	max request: 14 KiB
	max rewind: 14 KiB
	monitor source: 7
	sample spec: s16le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	used by: 1
	linked by: 1
	configured latency: 75.00 ms; range is 0.50 .. 1837.50 ms
	card: 0 <alsa_card.pci-0000_00_1f.3>
	module: 6
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "HDMI 0"
		alsa.id = "HDMI 0"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "3"
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0x4003110000 irq 149"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1f.3"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "34c8"
		device.product.name = "Ice Lake-LP Smart Sound Technology Audio Controller"
		device.form_factor = "internal"
		device.string = "hdmi:0"
		device.buffering.buffer_size = "352800"
		device.buffering.fragment_size = "176400"
		device.access_mode = "mmap+timer"
		device.profile.name = "hdmi-stereo"
		device.profile.description = "Digital Stereo (HDMI)"
		device.description = "Built-in Audio Digital Stereo (HDMI)"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
	active port: <hdmi-output-0>

pacmd list-sink-inputs

1 sink input(s) available.
    index: 30
	driver: <protocol-native.c>
	flags: START_CORKED
	state: RUNNING
	sink: 6 <alsa_output.pci-0000_00_1f.3.hdmi-stereo>
	volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	muted: no
	current latency: 87.00 ms
	requested latency: 75.00 ms
	sample spec: float32le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	resample method: copy
	module: 8
	client: 25 <Firefox>
	properties:
		media.name = "AudioStream"
		application.name = "Firefox"
		native-protocol.peer = "UNIX socket client"
		native-protocol.version = "35"
		application.process.id = "4550"
		application.process.user = "coogy"
		application.process.host = "rope-factory"
		application.process.binary = "firefox"
		application.language = "en_IE.UTF-8"
		window.x11.display = ":0"
		application.process.machine_id = "c1fcb41131a447fa9c90f0c23dcad8a9"
		application.process.session_id = "1"
		application.icon_name = "firefox"
		module-stream-restore.id = "sink-input-by-application-name:Firefox"

sudo fuser -v /dev/snd/*

USER        PID ACCESS COMMAND
/dev/snd/controlC0:  coogy      2164 F.... pulseaudio
/dev/snd/pcmC0D3p:   coogy      2164 F...m pulseaudio

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#4 2021-12-16 16:00:59

moojo
Member
Registered: 2021-12-16
Posts: 6

Re: [SOLVED] Sound stopped working with Alsa and Pulseaudio installed.

I noticed the alsamixer master was muted just now. Unmuting it does nothing though

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#5 2021-12-16 16:01:27

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 25,296

Re: [SOLVED] Sound stopped working with Alsa and Pulseaudio installed.

index: 6
	name: <alsa_output.pci-0000_00_1f.3.hdmi-stereo>
       ...
	muted: yes
pacmd set-sink-mute alsa_output.pci-0000_00_1f.3.hdmi-stereo off

FWIW HDMI is for playback out of your monitor, you sure that's what you want?

Edit: Don't look at alsamixer if you're using pulse, check actual pulse tools like pavucontrol, or whatever other mixer your environment has.

Last edited by V1del (2021-12-16 16:02:10)

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#6 2021-12-16 16:19:54

moojo
Member
Registered: 2021-12-16
Posts: 6

Re: [SOLVED] Sound stopped working with Alsa and Pulseaudio installed.

So I unmuted it with pacmd set-sink-mute 6 0 and I've downloaded pavucontrol like you suggested. I'm still having issues with audio though. I can see the output bar moving up and down in Pavucontrol but again nothing coming out of the speakers in my laptop.

It could be because of the profile like you suggested. However there only seems to be an option for HDMI output under profiles? Using Analog stereo for both doesn't work either I've checked.

Any suggestions?

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#7 2021-12-16 17:18:18

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 25,296

Re: [SOLVED] Sound stopped working with Alsa and Pulseaudio installed.

for a normal speaker setup you pick the analog device and make sure it isn't muted. Does 

speaker-test -Dhw:0 -c 2

give you audio? Output of 

amixer -c0

?

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#8 2021-12-16 17:49:50

moojo
Member
Registered: 2021-12-16
Posts: 6

Re: [SOLVED] Sound stopped working with Alsa and Pulseaudio installed.

No so like I said in the OP the sound test doesn't work at all. It's strange that although I definitely can see the audio jumping up and down on the pavucontrol GUI there's no sound at all coming out.

Output of amixer -c0 is below.

Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',1
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',2
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',3
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',4
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',5
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',6
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 63 [100%] [30.00dB] [off]
  Front Right: Capture 63 [100%] [30.00dB] [off]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Enabled'
Simple mixer control 'Internal Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 1 [33%] [10.00dB]
  Front Right: 1 [33%] [10.00dB]

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#9 2021-12-16 17:52:12

moojo
Member
Registered: 2021-12-16
Posts: 6

Re: [SOLVED] Sound stopped working with Alsa and Pulseaudio installed.

Ignore last post it was a stupid issue in the end of it being muted (didn't seem to work when I ran it in the terminal but worked in pavucontrol. Thank you for all your help it was actually switiching to a normal Analog profile that did it in the end (as well as unmuting). Closing this as solved.

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