Arch Linux

Vincentimetr

Member

Registered: 2021-05-14

Posts: 16

Outlook login qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow)

Hi, I need to acces to outlook for work but during the login, the browser spam redirection and them it return error 500 with this error:

clientIPAddress 2a01:e0a:4a4:55e0:24a7:6784:7c27:1770
X-ClientId: CEA5EC1FBBB6461F82805F5FC99DA59F
X-Redir-Error ArLym14Bq7g_48PK2Qg|AsTJRt4By0Qt48PK2Qg|ArLym14BQifj4sPK2Qg|AsTJRt4BPefT4sPK2Qg|ArLym14BuZmN4sPK2Qg|AsTJRt4BdZZ94sPK2Qg|ArLym14BjPst4sPK2Qg|AsTJRt4Bcm0e4sPK2Qg|ArLym14BcCTW4cPK2Qg|AsTJRt4BSL3G4cPK2Qg|ArLym14BhFWD4cPK2Qg|AsTJRt4BkDx04cPK2Qg|ArLym14BvlY04cPK2Qg|AsTJRt4Bp-8k4cPK2Qg|ArLym14B4lfl4MPK2Qg|AsTJRt4BcTrY4MPK2Qg|ArLym14BIPmd4MPK2Qg|AsTJRt4B6hyO4MPK2Qg|ArLym14B_-hN4MPK2Qg|AsTJRt4BECc74MPK2Qg|ArLym14Bk57a38PK2Qg
X-FEServer LNXP265CA0065
Date:29/12/2021 12:08:13

In journalct I have the corresponding error:

déc. 29 13:09:23 arch-vince kwin_x11[455]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 42840, resource id: 10518546, major code: 3 (GetWindowAttribu>
déc. 29 13:09:23 arch-vince kwin_x11[455]: qt.qpa.xcb: QXcbConnection: XCB error: 9 (BadDrawable), sequence: 42841, resource id: 10518546, major code: 14 (GetGeometry),>
déc. 29 13:09:23 arch-vince kwin_x11[455]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 42844, resource id: 10518546, major code: 3 (GetWindowAttribu>
déc. 29 13:09:23 arch-vince kwin_x11[455]: qt.qpa.xcb: QXcbConnection: XCB error: 9 (BadDrawable), sequence: 42845, resource id: 10518546, major code: 14 (GetGeometry),>

Distro: Arch Linux x86_64 on 5.15.11-arch2-1.
Desktop: Plasma 5.23.4

I have tried many browser with same result. I can login in office 365 but not in outlook.

I know that Microsoft is not very helpfull with linux but it seems it come from QT, that why I ask for some help here...

Last edited by Vincentimetr (2021-12-29 12:14:22)

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,310

Re: Outlook login qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow)

This error is normal when a window disappears and should have no relation to whatever browser problem you have. This sounds like a networking problem. do you have access to a different network where you can test this, e.g. phone hotspot? Is your local time set up correctly? On the off chance that this is something related  are you in a Wayland session and have you tried normal xorg?

Vincentimetr

Member

Registered: 2021-05-14

Posts: 16

Re: Outlook login qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow)

Hi, thank you for your answer.

This issue raise on any networks.

I can access this using the same computer on same network (Windows OS).
According to you suppositions, it could be local time issue OR wayland session.

I am in xorg.

For localtime, it seems ok:

timedatectl
               Local time: dim. 2022-01-02 20:42:37 CET
           Universal time: dim. 2022-01-02 19:42:37 UTC
                 RTC time: dim. 2022-01-02 19:42:37
                Time zone: Europe/Paris (CET, +0100)
System clock synchronized: yes
              NTP service: active
          RTC in local TZ: no

What can i do?

I have try this:

sudo timedatectl set-local-rtc 1

But same result...

Last edited by Vincentimetr (2022-01-03 09:58:30)