Arch Linux

fabulousUnicorn

Member

Registered: 2022-01-01

Posts: 1

Sound Not Working

Hello,
I installed Arch Linux yesterday, and discovered that my sound was not working.

The output of "pacctl list sinks" indicates that it should be working. This is the output when I am not playing any sound:

Sink #0
	State: SUSPENDED
	Name: alsa_output.pci-0000_00_14.2.analog-stereo
	Description: Built-in Audio Analog Stereo
	Driver: module-alsa-card.c
	Sample Specification: s16le 2ch 44100Hz
	Channel Map: front-left,front-right
	Owner Module: 7
	Mute: no
	Volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: alsa_output.pci-0000_00_14.2.analog-stereo.monitor
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY 
	Properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC887-VD Analog"
		alsa.id = "ALC887-VD Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "1"
		alsa.card_name = "HD-Audio Generic"
		alsa.long_card_name = "HD-Audio Generic at 0xfeb60000 irq 16"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:14.2"
		sysfs.path = "/devices/pci0000:00/0000:00:14.2/sound/card1"
		device.bus = "pci"
		device.vendor.id = "1022"
		device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
		device.product.id = "780d"
		device.product.name = "FCH Azalia Controller"
		device.form_factor = "internal"
		device.string = "front:1"
		device.buffering.buffer_size = "352768"
		device.buffering.fragment_size = "176384"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "Built-in Audio Analog Stereo"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	Ports:
		analog-output-lineout: Line Out (type: Line, priority: 9000, not available)
		analog-output-headphones: Headphones (type: Headphones, priority: 9900, available)
	Active Port: analog-output-headphones
	Formats:
		pcm

However, when I do have sound on, I get this output

Sink #0
	State: RUNNING
	Name: alsa_output.pci-0000_00_14.2.analog-stereo
	Description: Built-in Audio Analog Stereo
	Driver: module-alsa-card.c
	Sample Specification: s16le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 7
	Mute: no
	Volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: alsa_output.pci-0000_00_14.2.analog-stereo.monitor
	Latency: 74894 usec, configured 75000 usec
	Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY 
	Properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC887-VD Analog"
		alsa.id = "ALC887-VD Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "1"
		alsa.card_name = "HD-Audio Generic"
		alsa.long_card_name = "HD-Audio Generic at 0xfeb60000 irq 16"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:14.2"
		sysfs.path = "/devices/pci0000:00/0000:00:14.2/sound/card1"
		device.bus = "pci"
		device.vendor.id = "1022"
		device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
		device.product.id = "780d"
		device.product.name = "FCH Azalia Controller"
		device.form_factor = "internal"
		device.string = "front:1"
		device.buffering.buffer_size = "352768"
		device.buffering.fragment_size = "176384"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "Built-in Audio Analog Stereo"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	Ports:
		analog-output-lineout: Line Out (type: Line, priority: 9000, not available)
		analog-output-headphones: Headphones (type: Headphones, priority: 9900, available)
	Active Port: analog-output-headphones
	Formats:
		pcm

Furthermore, when I check the sound settings in the MATE control panel, as well as the Pulseaudio settings (pavucontrol), it indicates that I should be hearing something.

I have checked alsamixer, and the sound is not muted. I am not sure where to go next when debugging this issue.

I am running a custom PC with an ASRock motherboard, and an AMD processor.

Any help would be appreciated,
Thank you

seth

Member

From: Won't reply 2 private help req

Registered: 2012-09-03

Posts: 77,154

Re: Sound Not Working

Let's see whether this is a d'oohhh moment:

Active Port: analog-output-headphones

Are you trying to hear something over analog headphones?
Do the/other speakers/headphones work?
Did you try to re-plug them?

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