[SOLVED] Random Full System freeze

Aryannpandeyy · 2022-01-07 09:01:34

SUMMARY:
I've been sadly suffering random full system freeze in my Arch I've first installed it recently.

HARDWARE:
Laptop Model: ASUS ;
CPU: Intel Pentium N3700 (4) @ 2.4 GHz;
GPU: Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx;
4 GB of RAM;
8 GB Swap Ram;
500 GB HDD;

SYSTEM CHARACTERISTICS:
Arch Linux x86_64 ;
Kernel: 5.15.12-arch1-1;
DWM WM ;
Xorg;
Grub;

THE ISSUE:
I suffer, randomly, crashes in my system that make me unable to do anything. The screen freezes, I have no access to my mouse nor keyboard, it is impossible to TTY. In other words, all that I can do is use the ignorance ~ hold the power button for 10s~

Here are some outputs from my last recent crash, yesterday:
journalctl -b
http://ix.io/3LkT

Xorg.0.log
http://ix.io/3LkX

I've been researching more and more every day, but had no luck yet
If you need any output, or additional information, please ask and I'll post it right away. Thanks for everything in advance!

Last edited by Aryannpandeyy (2022-01-13 10:35:51)

V1del · 2022-01-07 10:14:05

Try removing xf86-video-intel and all configurations explicitly referencing it (... you appear to have at least one enabling TearFree)

Head_on_a_Stick · 2022-01-07 10:43:53

I can see µcode references in the journal but please confirm that the intel-ucode package is installed and also that the bootloader is configured to load the updates at boot.

Perhaps also check the memory health.

Aryannpandeyy wrote:

it is also impossible to use the magic keys

https://wiki.archlinux.org/title/Keyboa … s#Enabling

Aryannpandeyy · 2022-01-07 14:43:25

V1del wrote:

Try removing xf86-video-intel

Ah, well this freeze problem used to happened too before I installed xf86-video-intel.
But I did as you said. Let's see.
Thanks for replying.
EDIT: While installing xf86-video-intel a message was displayed.
This was the message : http://ix.io/3LnB
But I didnt did as it was said in the message.

Last edited by Aryannpandeyy (2022-01-07 14:58:42)

Aryannpandeyy · 2022-01-07 14:48:33

I did installed intel-ucode at the time of arch installation but I did again in case of any upgrade version.

Head_on_a_Stick wrote:

the bootloader is configured to load the updates at boot.

Configure bootloader to update boot while loading. I dont know how to do this. Is there any manual or docs or if possible can you help me to do it.
Thanks for replying.

seth · 2022-01-07 14:58:56

The journal only runs 40 seconds but the Xorg log is ~35 minutes - how long does it usually take before those frezes occur?
You could try to limit the cstate, https://wiki.archlinux.org/title/Intel_ … ete_freeze (do you use implements like TLP?) and certainly check your RAM, https://wiki.archlinux.org/title/Stress … ing_memory

and it is also impossible to use the magic keys

Did you enable them? https://wiki.archlinux.org/title/Keyboa … el_(SysRq)

Do you have a second machine to ssh into the troublesome one?

Aryannpandeyy · 2022-01-07 15:41:31

Okay added the kernel parameters as you said. And freezes occur randomly. Maybe the time difference is because I left it freeze and thought it would be normal again. No, I don't use tlp or anything like that. And I don't think it's because of low memory since sometimes freeze take place even if I'm just browsing. I don't have any second machine.
And yeah here is some info I would like to add :
While installing xf86-video-intel a message was displayed.
This was the message : http://ix.io/3LnB
But I didnt did as it was said in the message.

seth · 2022-01-07 15:45:05

Not "low" memory, but bad one… (though browsers are absolute RAM hogs…)
The intel config doesn't matter if you didn't originally have xf86-video-intel installed when encountering those.

Head_on_a_Stick · 2022-01-07 17:13:18

Aryannpandeyy wrote:

Configure bootloader to update boot while loading. I dont know how to do this. Is there any manual or docs

https://wiki.archlinux.org/title/Microcode#GRUB

Aryannpandeyy · 2022-01-08 10:44:02

UPDATE: Till now what I have done : Added a kernel parameter and removed xf86-video-intel, updated intel-ucode.
But still my system got freeze/crash.
Here is the output of journalctl -b : http://ix.io/3Lu9
EDIT: And yeah updating microcode while booting was already done.

Last edited by Aryannpandeyy (2022-01-08 10:49:38)

seth · 2022-01-08 15:04:33

Edit, sorry: that part is in the journal
What is "a" kernel parameter? c-state? What exactly?

cat /proc/cmdline

Also

seth wrote:

certainly check your RAM, https://wiki.archlinux.org/title/Stress … ing_memory
and it is also impossible to use the magic keys
Did you enable them? https://wiki.archlinux.org/title/Keyboa … el_(SysRq)

Last edited by seth (2022-01-08 15:05:15)

AndroGR · 2022-01-09 00:06:14

Can you try running an X server from a tty, redirecting all the output to a single file?
You can do this by going to a tty (Ctrl+Alt+F2), logging in, and then typing:

startx > filename

Then post the contents of filename.

Last edited by AndroGR (2022-01-09 00:06:51)

seth · 2022-01-09 07:52:47

Xorg actually keeps a log that is far more elaborate than what's printed to certainly stdout and since he can't switch the TTY and possibly even the magic sysreq doesn't work, I quite frankly don't expect anything interesting in that log, let alone that the apparently halting kernel and hard reboot will prevent it from being synced to disk.

Aryannpandeyy · 2022-01-09 14:52:28

cat /proc/cmdline give this

BOOT_IMAGE=/boot/vmlinuz-linux root=UUID=20793fc4-d676-4940-af0d-ad0b9b329635 rw loglevel=3 intel_idle.max_cstate=1 quiet

As for magic keys, I didn't enable them and I didn't test my memory health.

startx > output.txt

don't produce any logs. But I can give Xorg logs.

Head_on_a_Stick · 2022-01-09 15:49:39

Aryannpandeyy wrote:

I didn't test my memory health

Well you probably should because defective memory can cause full system freezes.

HaCeMei · 2022-01-10 01:49:19

Aryannpandeyy wrote:

SUMMARY:
I've been sadly suffering random full system freeze in my Arch I've first installed it recently.
CPU: Intel Pentium N3700 (4) @ 2.4 GHz;

Did you check on this bug?

https://wiki.archlinux.org/title/Intel_ … ete_freeze

seth · 2022-01-10 07:51:54

https://bbs.archlinux.org/viewtopic.php … 8#p2014008
https://bbs.archlinux.org/viewtopic.php … 0#p2014390

Aryannpandeyy · 2022-01-12 10:12:48

Okay it been more than three days and I am not facing any crash or freeze anymore. The solution which helped me was from seth.
https://wiki.archlinux.org/title/Intel_ … ete_freeze
Thank you everyone. Marking it as solved.

Arch Linux

#1 2022-01-07 09:01:34

[SOLVED] Random Full System freeze

#2 2022-01-07 10:14:05

Re: [SOLVED] Random Full System freeze

#3 2022-01-07 10:43:53

Re: [SOLVED] Random Full System freeze

#4 2022-01-07 14:43:25

Re: [SOLVED] Random Full System freeze

#5 2022-01-07 14:48:33

Re: [SOLVED] Random Full System freeze

#6 2022-01-07 14:58:56

Re: [SOLVED] Random Full System freeze

#7 2022-01-07 15:41:31

Re: [SOLVED] Random Full System freeze

#8 2022-01-07 15:45:05

Re: [SOLVED] Random Full System freeze

#9 2022-01-07 17:13:18

Re: [SOLVED] Random Full System freeze

#10 2022-01-08 10:44:02

Re: [SOLVED] Random Full System freeze

#11 2022-01-08 15:04:33

Re: [SOLVED] Random Full System freeze

#12 2022-01-09 00:06:14

Re: [SOLVED] Random Full System freeze

#13 2022-01-09 07:52:47

Re: [SOLVED] Random Full System freeze

#14 2022-01-09 14:52:28

Re: [SOLVED] Random Full System freeze

#15 2022-01-09 15:49:39

Re: [SOLVED] Random Full System freeze

#16 2022-01-10 01:49:19

Re: [SOLVED] Random Full System freeze

#17 2022-01-10 07:51:54

Re: [SOLVED] Random Full System freeze

#18 2022-01-12 10:12:48

Re: [SOLVED] Random Full System freeze

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