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nonZero

Member

Registered: 2015-05-17

Posts: 69

Sound test works in zoom but not in gnome

Hi!

I am using a Dell Latitude 5511 laptop with a  WD19 dock with Gnome 41.3.
Sound was working perfectly through headphones/usb (dock) line out/internal speakers.
However it suddenly stopped working when connected to the docking station.
testing via gnome settings or playing via chrome or speaker-test does not work.
BUT: zoom's audio test works perfectly on all devices (i.e. this is NOT a hardware problem.)
(I suspect zoom does not use Pulse)

Any help would be appreciated!

:-)

systemctl status --user pulseaudio.service
● pulseaudio.service - Sound Service
     Loaded: loaded (/usr/lib/systemd/user/pulseaudio.service; disabled; vendor preset: enabled)
     Active: active (running) since Mon 2022-02-14 23:21:17 IST; 17min ago
TriggeredBy: ● pulseaudio.socket
   Main PID: 1631 (pulseaudio)
      Tasks: 11 (limit: 38010)
     Memory: 15.8M
        CPU: 34.589s
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/pulseaudio.service
             ├─1631 /usr/bin/pulseaudio --daemonize=no --log-target=journal
             └─2213 /usr/lib/pulse/gsettings-helper

Feb 14 23:21:15 jinga systemd[1385]: Starting Sound Service...
Feb 14 23:21:17 jinga pulseaudio[1631]: stat('/etc/pulse/default.pa.d'): No such file or directory
Feb 14 23:21:17 jinga systemd[1385]: Started Sound Service.
Feb 14 23:23:10 jinga pulseaudio[1631]: ALSA woke us up to write new data to the device, but there was actually nothing to write.
Feb 14 23:23:10 jinga pulseaudio[1631]: Most likely this is a bug in the ALSA driver 'snd_usb_audio'. Please report this issue to the ALSA developers.
Feb 14 23:23:10 jinga pulseaudio[1631]: We were woken up with POLLOUT set -- however a subsequent snd_pcm_avail() returned 0 or another value < min_avail.

Last edited by nonZero (2022-02-14 21:40:33)

nonZero

Member

Registered: 2015-05-17

Posts: 69

Re: Sound test works in zoom but not in gnome

OK. pavucontrol-qt to the rescue. forced changing the output from "USB Headphones" to "USB Out"