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insignian

Member

Registered: 2022-02-21

Posts: 20

[SOLVED] Audio playback only in one earphone, now device not detected

I was using my Razer Kraken Ultimate USB headset but noticed there was only audio in one earphone. I switched to a surround audio profile for that playback device within the KDE audio settings. This caused really loud feedback that resulted in me quickly switching the device back to the default profile. Immediately after switching back the device was suddenly removed from my list of audio playback devices.

My PC still recognizes my monitor's built in speakers. I confirmed the headset still works on Windows 10. I also referred to the wiki to make sure I have the correct drivers/codecs and tried pavucontrol and reconnecting the USB headset to no avail. Has anyone encountered this issue before?

Last edited by insignian (2022-02-22 02:30:20)

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 23,944

Re: [SOLVED] Audio playback only in one earphone, now device not detected

If it's "not detected at all" you'd have a kernel bug. But in any case there's a lot of diagnostics you could do before we get to that conclusion.
What's your

aplay -l
sudo fuser -v /dev/snd/*
sudo dmesg -W #Run this, plug the device, post the output
pactl list cards
pactl list sinks

From your other thread, you are running an unnecessary and potentially detrimental explicit dbus-launch invocation in your .xinitrc, that might have a play in this as well

printenv | grep DBUS

insignian

Member

Registered: 2022-02-21

Posts: 20

Re: [SOLVED] Audio playback only in one earphone, now device not detected

Here are my outputs, based on pactl list cards I can see the headset. The headset's microphone is accessible in KDE audio controls I should add, just not the audio playback through the headset. I'll take a look into the .xinitrc file as well, thank you (I didn't launch using startx so I don't think it was used but I could be mistaken).

aplay -l:

zsh: command not found: aplay

sudo fuser -v /dev/snd/*:

                     USER        PID ACCESS COMMAND
/dev/snd/controlC0:  dylan       881 F.... pulseaudio
/dev/snd/controlC1:  dylan       881 F.... pulseaudio
/dev/snd/controlC2:  dylan       776 F.... kded5
                     dylan       881 F.... pulseaudio
                     dylan       932 F.... kmix

sudo dmesg -W:

[ 1279.284355] usb 1-6: new full-speed USB device number 6 using xhci_hcd
[ 1279.818098] usb 1-6: New USB device found, idVendor=1532, idProduct=0527, bcdDevice=50.02
[ 1279.818103] usb 1-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1279.818105] usb 1-6: Product: Razer Kraken Ultimate
[ 1279.818107] usb 1-6: Manufacturer: Razer
[ 1279.818107] usb 1-6: SerialNumber: 00000000
[ 1280.225960] input: Razer Razer Kraken Ultimate Consumer Control as /devices/pci0000:00/0000:00:01.2/0000:06:00.0/usb1/1-6/1-6:1.3/0003:1532:0527.000E/input/input31
[ 1280.281088] input: Razer Razer Kraken Ultimate as /devices/pci0000:00/0000:00:01.2/0000:06:00.0/usb1/1-6/1-6:1.3/0003:1532:0527.000E/input/input32
[ 1280.281220] hid-generic 0003:1532:0527.000E: input,hiddev98,hidraw8: USB HID v1.11 Device [Razer Razer Kraken Ultimate] on usb-0000:06:00.0-6/input3

pactl list cards:

Card #1
        Name: alsa_card.pci-0000_2b_00.1
        Driver: module-alsa-card.c
        Owner Module: 7
        Properties:
                alsa.card = "0"
                alsa.card_name = "HDA NVidia"
                alsa.long_card_name = "HDA NVidia at 0xfc080000 irq 130"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:2b:00.1"
                sysfs.path = "/devices/pci0000:00/0000:00:03.1/0000:2b:00.1/sound/card0"
                device.bus = "pci"
                device.vendor.id = "10de"
                device.vendor.name = "NVIDIA Corporation"
                device.product.id = "228b"
                device.product.name = "GA104 High Definition Audio Controller"
                device.string = "0"
                device.description = "GA104 High Definition Audio Controller"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        Profiles:
                output:hdmi-stereo: Digital Stereo (HDMI) Output (sinks: 1, sources: 0, priority: 38668, available: yes)
                output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (sinks: 1, sources: 0, priority: 38468, available: yes)
                output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 33368, available: yes)
                output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 33368, available: yes)
                output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-stereo-extra5: Digital Stereo (HDMI 6) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-surround-extra5: Digital Surround 5.1 (HDMI 6) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra5: Digital Surround 7.1 (HDMI 6) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-stereo-extra6: Digital Stereo (HDMI 7) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-surround-extra6: Digital Surround 5.1 (HDMI 7) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra6: Digital Surround 7.1 (HDMI 7) Output (sinks: 1, sources: 0, priority: 600, available: no)
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
        Active Profile: off
        Ports:
                hdmi-output-0: HDMI / DisplayPort (type: HDMI, priority: 5900, latency offset: 0 usec, available)
                        Properties:
                                device.icon_name = "video-display"
                                device.product.name = "VG27AQ1A
    "
                        Part of profile(s): output:hdmi-stereo
                hdmi-output-1: HDMI / DisplayPort 2 (type: HDMI, priority: 5800, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "video-display"
                        Part of profile(s): output:hdmi-stereo-extra1, output:hdmi-surround-extra1, output:hdmi-surround71-extra1
                hdmi-output-2: HDMI / DisplayPort 3 (type: HDMI, priority: 5700, latency offset: 0 usec, available)
                        Properties:
                                device.icon_name = "video-display"
                                device.product.name = "Q90A
        "
                        Part of profile(s): output:hdmi-stereo-extra2, output:hdmi-surround-extra2, output:hdmi-surround71-extra2
                hdmi-output-3: HDMI / DisplayPort 4 (type: HDMI, priority: 5600, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "video-display"
                        Part of profile(s): output:hdmi-stereo-extra3, output:hdmi-surround-extra3, output:hdmi-surround71-extra3
                hdmi-output-4: HDMI / DisplayPort 5 (type: HDMI, priority: 5500, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "video-display"
                        Part of profile(s): output:hdmi-stereo-extra4, output:hdmi-surround-extra4, output:hdmi-surround71-extra4
                hdmi-output-5: HDMI / DisplayPort 6 (type: HDMI, priority: 5400, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "video-display"
                        Part of profile(s): output:hdmi-stereo-extra5, output:hdmi-surround-extra5, output:hdmi-surround71-extra5
                hdmi-output-6: HDMI / DisplayPort 7 (type: HDMI, priority: 5300, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "video-display"
                        Part of profile(s): output:hdmi-stereo-extra6, output:hdmi-surround-extra6, output:hdmi-surround71-extra6

Card #2
        Name: alsa_card.pci-0000_2d_00.4
        Driver: module-alsa-card.c
        Owner Module: 8
        Properties:
                alsa.card = "1"
                alsa.card_name = "HD-Audio Generic"
                alsa.long_card_name = "HD-Audio Generic at 0xfc800000 irq 132"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:2d:00.4"
                sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:2d:00.4/sound/card1"
                device.bus = "pci"
                device.vendor.id = "1022"
                device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
                device.product.id = "1487"
                device.product.name = "Starship/Matisse HD Audio Controller"
                device.string = "1"
                device.description = "Starship/Matisse HD Audio Controller"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        Profiles:
                input:analog-stereo: Analog Stereo Input (sinks: 0, sources: 1, priority: 65, available: no)
                output:analog-stereo: Analog Stereo Output (sinks: 1, sources: 0, priority: 6500, available: no)
                output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (sinks: 1, sources: 1, priority: 6565, available: no)
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
        Active Profile: off
        Ports:
                analog-input-front-mic: Front Microphone (type: Mic, priority: 8500, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "audio-input-microphone"
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo
                analog-input-rear-mic: Rear Microphone (type: Mic, priority: 8200, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "audio-input-microphone"
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo
                analog-input-linein: Line In (type: Line, priority: 8100, latency offset: 0 usec, not available)
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo
                analog-output-lineout: Line Out (type: Line, priority: 9000, latency offset: 0 usec, not available)
                        Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
                analog-output-headphones: Headphones (type: Headphones, priority: 9900, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "audio-headphones"
                        Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo

Card #3
        Name: alsa_card.usb-Razer_Razer_Kraken_Ultimate_00000000-00
        Driver: module-alsa-card.c
        Owner Module: 41
        Properties:
                alsa.card = "2"
                alsa.card_name = "Razer Kraken Ultimate"
                alsa.long_card_name = "Razer Razer Kraken Ultimate at usb-0000:06:00.0-6, full speed"
                alsa.driver_name = "snd_usb_audio"
                device.bus_path = "pci-0000:06:00.0-usb-0:6:1.0"
                sysfs.path = "/devices/pci0000:00/0000:00:01.2/0000:06:00.0/usb1/1-6/1-6:1.0/sound/card2"
                udev.id = "usb-Razer_Razer_Kraken_Ultimate_00000000-00"
                device.bus = "usb"
                device.vendor.id = "1532"
                device.vendor.name = "Razer USA, Ltd"
                device.product.id = "0527"
                device.product.name = "RZ04-0318 Gaming Headset [Kraken Ultimate]"
                device.serial = "Razer_Razer_Kraken_Ultimate_00000000"
                device.form_factor = "headset"
                device.string = "2"
                device.description = "RZ04-0318 Gaming Headset [Kraken Ultimate]"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-headset-usb"
                device.intended_roles = "phone"
        Profiles:
                input:analog-stereo: Analog Stereo Input (sinks: 0, sources: 1, priority: 65, available: yes)
                input:iec958-stereo: Digital Stereo (IEC958) Input (sinks: 0, sources: 1, priority: 55, available: yes)
                output:analog-stereo: Analog Stereo Output (sinks: 1, sources: 0, priority: 6500, available: yes)
                output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (sinks: 1, sources: 1, priority: 6565, available: yes)
                output:analog-stereo+input:iec958-stereo: Analog Stereo Output + Digital Stereo (IEC958) Input (sinks: 1, sources: 1, priority: 6555, available: yes)
                output:iec958-stereo: Digital Stereo (IEC958) Output (sinks: 1, sources: 0, priority: 5500, available: yes)
                output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 5565, available: yes)
                output:iec958-stereo+input:iec958-stereo: Digital Stereo Duplex (IEC958) (sinks: 1, sources: 1, priority: 5555, available: yes)
                output:iec958-ac3-surround-51: Digital Surround 5.1 (IEC958/AC3) Output (sinks: 1, sources: 0, priority: 300, available: yes)
                output:iec958-ac3-surround-51+input:analog-stereo: Digital Surround 5.1 (IEC958/AC3) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 365, available: yes)
                output:iec958-ac3-surround-51+input:iec958-stereo: Digital Surround 5.1 (IEC958/AC3) Output + Digital Stereo (IEC958) Input (sinks: 1, sources: 1, priority: 355, available: yes)
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
        Active Profile: input:analog-stereo
        Ports:
                analog-input-mic: Microphone (type: Mic, priority: 8700, latency offset: 0 usec, availability unknown)
                        Properties:
                                device.icon_name = "audio-input-microphone"
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:iec958-stereo+input:analog-stereo, output:iec958-ac3-surround-51+input:analog-stereo
                iec958-stereo-input: Digital Input (S/PDIF) (type: SPDIF, priority: 0, latency offset: 0 usec, availability unknown)
                        Part of profile(s): input:iec958-stereo, output:analog-stereo+input:iec958-stereo, output:iec958-stereo+input:iec958-stereo, output:iec958-ac3-surround-51+input:iec958-stereo
                analog-output-speaker: Speakers (type: Speaker, priority: 10000, latency offset: 0 usec, availability unknown)
                        Properties:
                                device.icon_name = "audio-speakers"
                        Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-stereo+input:iec958-stereo
                iec958-stereo-output: Digital Output (S/PDIF) (type: SPDIF, priority: 0, latency offset: 0 usec, availability unknown)
                        Part of profile(s): output:iec958-stereo, output:iec958-stereo+input:analog-stereo, output:iec958-stereo+input:iec958-stereo

pactl list sinks:

Sink #32
        State: SUSPENDED
        Name: auto_null
        Description: Dummy Output
        Driver: module-null-sink.c
        Sample Specification: s16le 2ch 44100Hz
        Channel Map: front-left,front-right
        Owner Module: 40
        Mute: no
        Volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
                balance 0.00
        Base Volume: 65536 / 100% / 0.00 dB
        Monitor Source: auto_null.monitor
        Latency: 0 usec, configured 0 usec
        Flags: DECIBEL_VOLUME LATENCY SET_FORMATS 
        Properties:
                device.description = "Dummy Output"
                device.class = "abstract"
                device.icon_name = "audio-card"
        Formats:
                pcm

Last edited by insignian (2022-02-22 02:20:24)

insignian

Member

Registered: 2022-02-21

Posts: 20

Re: [SOLVED] Audio playback only in one earphone, now device not detected

I found the issue! The input and output of the device somehow got condensed onto a single device option which then offered duplex profiles for both input/output.