Arch Linux

aamm19

Member

Registered: 2019-05-02

Posts: 5

USB Hub r8152 Stop submitting intr, status -71

Hi everyone,

I recently bought a combo usb hub (ref: Lention 7-in-1) and sometimes it disconnects and reconnects (i.e. internet connection drops and reconnects after a couple of seconds, usb devices stop transfer, etc.)

checking on dmesg, I found out this event  happens on a consistent basis everytime it gets cycled.

 
 1603.380595] r8152 2-4.3:1.0 enp0s20f0u4u3: Stop submitting intr, status -71
[ 1603.478520] usb 2-4: USB disconnect, device number 21
[ 1603.478532] usb 2-4.3: USB disconnect, device number 22
[ 1603.765518] usb 2-4: new SuperSpeed USB device number 23 using xhci_hcd
[ 1603.784912] usb 2-4: New USB device found, idVendor=05e3, idProduct=0626, bcdDevice= 6.55
[ 1603.784931] usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1603.784941] usb 2-4: Product: USB3.1 Hub
[ 1603.784947] usb 2-4: Manufacturer: GenesysLogic
[ 1603.788056] hub 2-4:1.0: USB hub found
[ 1603.788529] hub 2-4:1.0: 4 ports detected
[ 1604.072050] usb 2-4.3: new SuperSpeed USB device number 24 using xhci_hcd
[ 1604.090875] usb 2-4.3: New USB device found, idVendor=0bda, idProduct=8153, bcdDevice=30.00
[ 1604.090889] usb 2-4.3: New USB device strings: Mfr=1, Product=2, SerialNumber=6
[ 1604.090894] usb 2-4.3: Product: USB 10/100/1000 LAN
[ 1604.090898] usb 2-4.3: Manufacturer: Realtek
[ 1604.090902] usb 2-4.3: SerialNumber: 000001
[ 1604.175880] usb 2-4.3: reset SuperSpeed USB device number 24 using xhci_hcd
[ 1604.226809] r8152 2-4.3:1.0: load rtl8153a-4 v2 02/07/20 successfully
[ 1604.257729] r8152 2-4.3:1.0 eth0: v1.12.12
[ 1604.308570] r8152 2-4.3:1.0 enp0s20f0u4u3: renamed from eth0

Found an issue on the kernel regarding a smiliar case and output: https://bugzilla.kernel.org/show_bug.cgi?id=198931. Went ahead and tried to add the device ID to kernel parameters (usbcore.quirks=05e3:0626:k) as well as installed (and now removed) tlp and added the device to USB_DENYLIST="05e3:0626", but no luck so far.

Has anyone faced a similar issue and solved it?

Thanks