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#1 2022-05-03 15:58:31

megabeaver
Member
From: Canada
Registered: 2012-12-10
Posts: 17

[SOLVED] RAID1 stopped working - 2 drives show as "Offline Member"

Last night rebooted the system and started seeing this:
https://ibb.co/K9t7LgH

I have 2 drives connected as RAID1. The setup was working without me touching it in any way for the last few years. I need some help diagnosing and fixing the issue without wiping / resetting the drives. I have some data there that I need.
Can someone help?

Here's what I've done so far.

The drives show up as /dev/sdb and /dev/sdc respectivelly.

# fdisk -l
Disk /dev/sda: 465.76 GiB, 500107862016 bytes, 976773168 sectors
Disk model: Samsung SSD 840 
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: 99623ADA-7DA8-4339-92AD-0908E521692A

Device         Start       End   Sectors   Size Type
/dev/sda1       2048   1050623   1048576   512M EFI System
/dev/sda2    1050624  32507903  31457280    15G Linux filesystem
/dev/sda3   32507904  34605055   2097152     1G Linux swap
/dev/sda4   34605056 244320255 209715200   100G Linux filesystem
/dev/sda5  244320256 349177855 104857600    50G Linux root (x86-64)
/dev/sda6  349177856 976773134 627595279 299.3G Linux filesystem


Disk /dev/sdb: 2.73 TiB, 3000592982016 bytes, 5860533168 sectors
Disk model: ST3000DM001-1ER1
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/sdc: 2.73 TiB, 3000592982016 bytes, 5860533168 sectors
Disk model: ST3000DM001-1ER1
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/loop0: 100 GiB, 107374182400 bytes, 209715200 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes


Disk /dev/loop1: 2 GiB, 2147483648 bytes, 4194304 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
# mdadm --detail --scan
ARRAY /dev/md/Multimedia metadata=imsm UUID=3d3554d8:ed96b029:3d234f2a:fc2df477
ARRAY /dev/md/Multimedia metadata=imsm UUID=3d3554d8:ed96b029:3d234f2a:fc2df477

I'm not sure why I have 2 arrays detected, under the same UUID though...

# mdadm --examine --scan
ARRAY metadata=imsm UUID=00000000:00000000:00000000:00000000

ARRAY metadata=imsm UUID=3d3554d8:ed96b029:3d234f2a:fc2df477
ARRAY /dev/md/Multimedia container=3d3554d8:ed96b029:3d234f2a:fc2df477 member=0 UUID=c7316a94:0762f78f:4a988985:e2fa45cd

and this is even more confusing

# cat /proc/mdstat
Personalities : 
md126 : inactive sdc[0](S)
      2520 blocks super external:imsm
       
md127 : inactive sdb[0](S)
      1105 blocks super external:imsm
       
unused devices: <none>

trying to get as much info as possible and run a diagnostic on the drives:

# hdparm -I /dev/sdb 

/dev/sdb:

ATA device, with non-removable media
        Model Number:       ST3000DM001-1ER166                      
        Serial Number:      Z500J25S
        Firmware Revision:  CC25    
        Transport:          Serial, SATA 1.0a, SATA II Extensions, SATA Rev 2.5, SATA Rev 2.6, SATA Rev 3.0
Standards:
        Used: unknown (minor revision code 0x001f) 
        Supported: 9 8 7 6 5 
        Likely used: 9
Configuration:
        Logical         max     current
        cylinders       16383   16383
        heads           16      16
        sectors/track   63      63
        --
        CHS current addressable sectors:    16514064
        LBA    user addressable sectors:   268435455
        LBA48  user addressable sectors:  5860533168
        Logical  Sector size:                   512 bytes
        Physical Sector size:                  4096 bytes
        Logical Sector-0 offset:                  0 bytes
        device size with M = 1024*1024:     2861588 MBytes
        device size with M = 1000*1000:     3000592 MBytes (3000 GB)
        cache/buffer size  = unknown
        Form Factor: 3.5 inch
        Nominal Media Rotation Rate: 7200
Capabilities:
        LBA, IORDY(can be disabled)
        Queue depth: 32
        Standby timer values: spec'd by Standard, no device specific minimum
        R/W multiple sector transfer: Max = 16  Current = 16
        Advanced power management level: 128
        Recommended acoustic management value: 208, current value: 208
        DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6 
             Cycle time: min=120ns recommended=120ns
        PIO: pio0 pio1 pio2 pio3 pio4 
             Cycle time: no flow control=120ns  IORDY flow control=120ns
Commands/features:
        Enabled Supported:
           *    SMART feature set
                Security Mode feature set
           *    Power Management feature set
           *    Write cache
           *    Look-ahead
           *    Host Protected Area feature set
           *    WRITE_BUFFER command
           *    READ_BUFFER command
           *    DOWNLOAD_MICROCODE
           *    Advanced Power Management feature set
                Power-Up In Standby feature set
           *    SET_FEATURES required to spinup after power up
                SET_MAX security extension
           *    48-bit Address feature set
           *    Device Configuration Overlay feature set
           *    Mandatory FLUSH_CACHE
           *    FLUSH_CACHE_EXT
           *    SMART error logging
           *    SMART self-test
           *    General Purpose Logging feature set
           *    WRITE_{DMA|MULTIPLE}_FUA_EXT
           *    64-bit World wide name
                Write-Read-Verify feature set
           *    WRITE_UNCORRECTABLE_EXT command
           *    {READ,WRITE}_DMA_EXT_GPL commands
           *    Segmented DOWNLOAD_MICROCODE
           *    unknown 119[6]
           *    Gen1 signaling speed (1.5Gb/s)
           *    Gen2 signaling speed (3.0Gb/s)
           *    Gen3 signaling speed (6.0Gb/s)
           *    Native Command Queueing (NCQ)
           *    Phy event counters
           *    READ_LOG_DMA_EXT equivalent to READ_LOG_EXT
           *    DMA Setup Auto-Activate optimization
                Device-initiated interface power management
           *    Software settings preservation
                unknown 78[7]
           *    SMART Command Transport (SCT) feature set
           *    SCT Write Same (AC2)
                unknown 206[7]
                unknown 206[12] (vendor specific)
           *    SANITIZE feature set
           *    OVERWRITE_EXT command
Security: 
        Master password revision code = 65534
                supported
        not     enabled
        not     locked
                frozen
        not     expired: security count
                supported: enhanced erase
        308min for SECURITY ERASE UNIT. 308min for ENHANCED SECURITY ERASE UNIT.
Logical Unit WWN Device Identifier: 5000c50079872169
        NAA             : 5
        IEEE OUI        : 000c50
        Unique ID       : 079872169
Checksum: correct
# smartctl --info /dev/sdb 
smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.17.5-arch1-1] (local build)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.14 (AF)
Device Model:     ST3000DM001-1ER166
Serial Number:    Z500J25S
LU WWN Device Id: 5 000c50 079872169
Firmware Version: CC25
User Capacity:    3,000,592,982,016 bytes [3.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database 7.3/5319
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Tue May  3 11:01:21 2022 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

# smartctl -t short /dev/sdb 
# smartctl -t conveyance /dev/sdb 

and results:

# smartctl -a /dev/sdb
smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.17.5-arch1-1] (local build)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.14 (AF)
Device Model:     ST3000DM001-1ER166
Serial Number:    Z500J25S
LU WWN Device Id: 5 000c50 079872169
Firmware Version: CC25
User Capacity:    3,000,592,982,016 bytes [3.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database 7.3/5319
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Tue May  3 11:55:33 2022 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever 
                                        been run.
Total time to complete Offline 
data collection:                (   89) seconds.
Offline data collection
capabilities:                    (0x73) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        No Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine 
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 322) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x1085) SCT Status supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   112   099   006    Pre-fail  Always       -       48842296
  3 Spin_Up_Time            0x0003   094   094   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       75
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   060   060   030    Pre-fail  Always       -       1041427
  9 Power_On_Hours          0x0032   035   035   000    Old_age   Always       -       57679
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       74
183 Runtime_Bad_Block       0x0032   072   072   000    Old_age   Always       -       28
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0 0 1
189 High_Fly_Writes         0x003a   092   092   000    Old_age   Always       -       8
190 Airflow_Temperature_Cel 0x0022   065   054   045    Old_age   Always       -       35 (Min/Max 21/35)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       3
193 Load_Cycle_Count        0x0032   001   001   000    Old_age   Always       -       312371
194 Temperature_Celsius     0x0022   035   046   000    Old_age   Always       -       35 (0 15 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   197   000    Old_age   Always       -       129
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       3854h+15m+12.831s
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       35254087362
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       5039165697

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Conveyance offline  Completed without error       00%     57678         -
# 2  Short offline       Completed without error       00%     57678         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

no error on /dev/sdb, but there are a few on /dev/sdc:

# smartctl -a /dev/sdc
smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.17.5-arch1-1] (local build)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.14 (AF)
Device Model:     ST3000DM001-1ER166
Serial Number:    Z500K1WW
LU WWN Device Id: 5 000c50 0798760be
Firmware Version: CC25
User Capacity:    3,000,592,982,016 bytes [3.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database 7.3/5319
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Tue May  3 11:56:19 2022 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever 
                                        been run.
Total time to complete Offline 
data collection:                (   80) seconds.
Offline data collection
capabilities:                    (0x73) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        No Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine 
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 330) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x1085) SCT Status supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   117   099   006    Pre-fail  Always       -       144462424
  3 Spin_Up_Time            0x0003   094   094   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       74
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   062   060   030    Pre-fail  Always       -       1604581
  9 Power_On_Hours          0x0032   035   035   000    Old_age   Always       -       57795
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
  12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       75
183 Runtime_Bad_Block       0x0032   099   099   000    Old_age   Always       -       1
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   098   098   000    Old_age   Always       -       2
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0 0 0
189 High_Fly_Writes         0x003a   097   097   000    Old_age   Always       -       3
190 Airflow_Temperature_Cel 0x0022   065   054   045    Old_age   Always       -       35 (Min/Max 21/35)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       3
193 Load_Cycle_Count        0x0032   001   001   000    Old_age   Always       -       309033
194 Temperature_Celsius     0x0022   035   046   000    Old_age   Always       -       35 (0 15 0 0 0)
197 Current_Pending_Sector  0x0012   092   092   000    Old_age   Always       -       1472
198 Offline_Uncorrectable   0x0010   092   092   000    Old_age   Offline      -       1472
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       4
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       4737h+30m+05.426s
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       11034445113
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       35044522939

SMART Error Log Version: 1
ATA Error Count: 2
        CR = Command Register [HEX]
        FR = Features Register [HEX]
        SC = Sector Count Register [HEX]
        SN = Sector Number Register [HEX]
        CL = Cylinder Low Register [HEX]
        CH = Cylinder High Register [HEX]
        DH = Device/Head Register [HEX]
        DC = Device Command Register [HEX]
        ER = Error register [HEX]
        ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 2 occurred at disk power-on lifetime: 46209 hours (1925 days + 9 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 53 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 08 ff ff ff 4f 00  11d+21:59:43.290  READ FPDMA QUEUED
  60 00 08 ff ff ff 4f 00  11d+21:59:43.290  READ FPDMA QUEUED
  60 00 08 ff ff ff 4f 00  11d+21:59:43.289  READ FPDMA QUEUED
  60 00 08 ff ff ff 4f 00  11d+21:59:43.282  READ FPDMA QUEUED
  60 00 00 ff ff ff 4f 00  11d+21:59:43.274  READ FPDMA QUEUED

Error 1 occurred at disk power-on lifetime: 46209 hours (1925 days + 9 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 53 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 00 ff ff ff 4f 00  11d+21:59:39.406  READ FPDMA QUEUED
  60 00 00 ff ff ff 4f 00  11d+21:59:39.406  READ FPDMA QUEUED
  60 00 00 ff ff ff 4f 00  11d+21:59:36.149  READ FPDMA QUEUED
  60 00 a0 ff ff ff 4f 00  11d+21:59:36.147  READ FPDMA QUEUED
  60 00 00 ff ff ff 4f 00  11d+21:59:35.548  READ FPDMA QUEUED

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Conveyance offline  Completed without error       00%     57794         -
# 2  Short offline       Completed without error       00%     57794         -
SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Can anyone help? Thank you!

Last edited by megabeaver (2022-05-06 01:52:03)

Offline

#2 2022-05-03 19:55:31

megabeaver
Member
From: Canada
Registered: 2012-12-10
Posts: 17

Re: [SOLVED] RAID1 stopped working - 2 drives show as "Offline Member"

actually, I disconnected one of the drives and the other ones shows as active! Thank God!
I will back everything up and then remove and re-add to the array. I'll update here how it went.
Thank you

Offline

#3 2022-05-06 01:51:39

megabeaver
Member
From: Canada
Registered: 2012-12-10
Posts: 17

Re: [SOLVED] RAID1 stopped working - 2 drives show as "Offline Member"

looks like removing the drive and re-adding does the trick as well. I'll mark this as solved!

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