Arch Linux

aymanelj

Member

Registered: 2022-05-13

Posts: 36

Zoom unable to detect browser to sign in

The Zoom installation was successful, but the only way I can join a meeting is by manually inputting the meeting id and passcode. When I try to log in using my google account, nothing really happens. I expected a pop up window to prompt the google login, but nothing happens. After navigating to the zoom logs, I found the following:

Unable to detect a web browser to launch 'https://google.zoom.us/client_google_signin?code_challenge=UES4vQt5DgzpBwIBteD1M2DY3oqiNwtb3G1H56AfeIA%3D&ver=5.10.4.2845&mode=token2'
zopen, QDesktopServices::openUrl() return false, url = https://google.zoom.us/client_google_signin?code_challenge=UES4vQt5DgzpBwIBteD1M2DY3oqiNwtb3G1H56AfeIA%3D&ver=5.10.4.2845&mode=token2QProcess: Destroyed while process ("./zopen") is still running.

I currently have Brave set as my default browser, but I tried logging in using the default Web app as default and the issue is still the same. Any idea why this is happening?

skylize

Member

Registered: 2022-04-04

Posts: 19

Re: Zoom unable to detect browser to sign in

Maybe it is looking for the BROWSER environment variable? Try starting it from the terminal with that variable set.

$ BROWSER=brave zoom

If that works, then you will want to set it permanently in such a way that your graphical session picks it up. How to do that will depend on your chosen environment and personsal preferences. Some likely good options:

# ~/.profile

export BROWSER=brave

# ~/.config/environment.d/browser.conf

BROWSER=brave

aymanelj

Member

Registered: 2022-05-13

Posts: 36

Re: Zoom unable to detect browser to sign in

I added the line below, and it works.

# ~/.profile

export BROWSER=brave

Zoom opens a Brave tab when I press on Google Login. I choose the account I want to login with, and then get redirected to a page that says. "Zoom should launch in a few seconds. If not, please click button below." But nothing happens even when I press on the "Launch Zoom" button.

The Zoom logs now show this:

 LaunchProcess: failed to execvp:
xdg-open
[2387:2387:0516/142753.973064:ERROR:CONSOLE(1)] "[Shields]: Can't request shields panel data for tabId: 118.  Error: No tab url specified", source: chrome-extension://mnojpmjdmbbfmejpflffifhffcmidifd/out/brave_extension_background.bundle.js (1)

skylize

Member

Registered: 2022-04-04

Posts: 19

Re: Zoom unable to detect browser to sign in

chrome-extension://mnojpmjdmbbfmejpflffifhffcmidifd/out/brave_extension_background.bundle.js

What Chrome Extension is this?

aymanelj

Member

Registered: 2022-05-13

Posts: 36

Re: Zoom unable to detect browser to sign in

It is a black background theme for brave I added from the Chrome Store

skylize

Member

Registered: 2022-04-04

Posts: 19

Re: Zoom unable to detect browser to sign in

Well that extension is throwing the error you see. It's choking when it doesn't find a URL for the tab.

Certainly worth a shot to try disabling the theme. But I suspect that is just a side effect of Brave's Shields blocking the URL altogether.

According to Brave Docs you should be able to disable Shields for a single site, by clicking the Lion icon in the address bar.

My first try would be to go the the page saying "Zoom should launch in a few seconds", and there disable Shields .... and probably Refresh the page.

aymanelj

Member

Registered: 2022-05-13

Posts: 36

Re: Zoom unable to detect browser to sign in

Thank you very much!

skylize

Member

Registered: 2022-04-04

Posts: 19

Re: Zoom unable to detect browser to sign in

Glad I could help.

Could you clarify for future readers exactly what piece of my suggestions worked for you?

Would be good to "mark as solved", which in this forum just means prending `[SOLVED]` to the title of the initial post.