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#1 2020-09-18 13:16:19

Catoverflow
Member
Registered: 2020-09-18
Posts: 4
Website

[Solved partially] iwlwifi randomly failed on Intel wireless AC 9560

Hi everyone this is my first post on the forums :3
It's strange that iwlwifi sometimes failed when I started Arch(whether I just updated packages or not)

 ~ dmesg | grep iwlwifi
[    2.065312] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[    2.199881] iwlwifi: probe of 0000:00:14.3 failed with error -110

While sometimes it works after rebooting.
Some relevant infomation that might helps:

 ~ lspci -k
00:14.3 Network controller: Intel Corporation Wireless-AC 9560 [Jefferson Peak] (rev 10)
        DeviceName: Onboard - Ethernet
        Subsystem: Intel Corporation Device 0034
        Kernel modules: iwlwifi
 ~ uname -r
5.8.9-arch2-1

It happens since 5.7.8 when I headed back to Arch, and started troubling me ever since then. sad
I tried to search forums and wikis but didn't help. Could anyone please tell me how to make it work and more importantly, how to find info about ERROR 110 or other error returns. Thanks! :3

Last edited by Catoverflow (2020-09-19 04:48:34)

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#2 2020-09-18 15:37:06

Catoverflow
Member
Registered: 2020-09-18
Posts: 4
Website

Re: [Solved partially] iwlwifi randomly failed on Intel wireless AC 9560

Added: when it works, the output is:

 ~ dmesg | grep iwlwifi
[    1.956089] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[    2.009244] iwlwifi 0000:00:14.3: WRT: Overriding region id 0
[    2.009246] iwlwifi 0000:00:14.3: WRT: Overriding region id 1
[    2.009248] iwlwifi 0000:00:14.3: WRT: Overriding region id 2
[    2.009249] iwlwifi 0000:00:14.3: WRT: Overriding region id 3
[    2.009250] iwlwifi 0000:00:14.3: WRT: Overriding region id 4
[    2.009251] iwlwifi 0000:00:14.3: WRT: Overriding region id 6
[    2.009252] iwlwifi 0000:00:14.3: WRT: Overriding region id 8
[    2.009254] iwlwifi 0000:00:14.3: WRT: Overriding region id 9
[    2.009255] iwlwifi 0000:00:14.3: WRT: Overriding region id 10
[    2.009256] iwlwifi 0000:00:14.3: WRT: Overriding region id 11
[    2.009257] iwlwifi 0000:00:14.3: WRT: Overriding region id 15
[    2.009259] iwlwifi 0000:00:14.3: WRT: Overriding region id 16
[    2.009260] iwlwifi 0000:00:14.3: WRT: Overriding region id 18
[    2.009261] iwlwifi 0000:00:14.3: WRT: Overriding region id 19
[    2.009263] iwlwifi 0000:00:14.3: WRT: Overriding region id 20
[    2.009264] iwlwifi 0000:00:14.3: WRT: Overriding region id 21
[    2.009268] iwlwifi 0000:00:14.3: Found debug destination: EXTERNAL_DRAM
[    2.009269] iwlwifi 0000:00:14.3: Found debug configuration: 0
[    2.009511] iwlwifi 0000:00:14.3: loaded firmware version 46.8902351f.0 9000-pu-b0-jf-b0-46.ucode op_mode iwlmvm
[    2.009536] iwlwifi 0000:00:14.3: Direct firmware load for iwl-debug-yoyo.bin failed with error -2
[    2.314657] iwlwifi 0000:00:14.3: Detected Intel(R) Wireless-AC 9560, REV=0x318
[    2.369844] iwlwifi 0000:00:14.3: base HW address: 24:41:8c:aa:5d:b6

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#3 2020-09-18 23:22:25

solskog
Member
Registered: 2020-09-05
Posts: 416

Re: [Solved partially] iwlwifi randomly failed on Intel wireless AC 9560

From your output, it seems Kernel driver in use: is missing.

lspci -k
00:14.3 Network controller: Intel Corporation Wireless-AC 9560 [Jefferson Peak] (rev 10)
        DeviceName: Onboard - Ethernet
        Subsystem: Intel Corporation Device 0034
        Kernel modules: iwlwifi

Could you load the iwlwifi manually?

# modprobe iwlwifi

If it does add/append to:

# cat /etc/mkinitcpio.conf
MODULES= ( iwlwifi )
...
# mkinitcpio && mkinitcpio -g /boot/initramfs-linux.img

Last edited by solskog (2020-09-18 23:27:40)

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#4 2020-09-19 04:47:38

Catoverflow
Member
Registered: 2020-09-18
Posts: 4
Website

Re: [Solved partially] iwlwifi randomly failed on Intel wireless AC 9560

solskog wrote:

From your output, it seems Kernel driver in use: is missing.

lspci -k
00:14.3 Network controller: Intel Corporation Wireless-AC 9560 [Jefferson Peak] (rev 10)
        DeviceName: Onboard - Ethernet
        Subsystem: Intel Corporation Device 0034
        Kernel modules: iwlwifi

Could you load the iwlwifi manually?

# modprobe iwlwifi

If it does add/append to:

# cat /etc/mkinitcpio.conf
MODULES= ( iwlwifi )
...
# mkinitcpio && mkinitcpio -g /boot/initramfs-linux.img

Yes, manually start iwlwifi probe does work, but when I configured mkinitcpio.conf and gerenated img, it raised "Failed to start load kernel" error when booting.
But now I don't need to reboot and try my luck, thanks!

And an experienced friend said the random occurance is due to kernel's problem and havn't been solved yet. sad
Wondering what does "-110" refer to and how to fix it completely.

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#5 2022-04-16 16:05:57

szcory
Member
Registered: 2022-04-16
Posts: 1

Re: [Solved partially] iwlwifi randomly failed on Intel wireless AC 9560

The same issue on my computer.
Wifi network controller on my pc is Intel AX200.
```bash
$ lspci -k | grep -A 5 Net
04:00.0 Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)
        Subsystem: Intel Corporation Wi-Fi 6 AX200NGW
        Kernel driver in use: iwlwifi
        Kernel modules: iwlwifi
```
There are two OSs on my PC, Windows 11 + Arch Linux.
Arch Linux system information:
```bash
]$ uname -a
Linux arch 5.17.3-arch1-1 #1 SMP PREEMPT Thu, 14 Apr 2022 01:18:36 +0000 x86_64 GNU/Linux

```

Finally the issue solved using the command `powercfg.exe /hibernate off` on Windows 11, then wireless network works well again after login arch linux system.

Related topics:
[1]:  https://wiki.archlinux.org/title/Dual_b … ibernation
[2]: https://www.reddit.com/r/archlinux/comm … albooting/

Wish it helps.

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#6 2022-05-23 17:21:47

shv1n
Member
Registered: 2022-05-23
Posts: 1

Re: [Solved partially] iwlwifi randomly failed on Intel wireless AC 9560

szcory wrote:

The same issue on my computer.
Wifi network controller on my pc is Intel AX200.
```bash
$ lspci -k | grep -A 5 Net
04:00.0 Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)
        Subsystem: Intel Corporation Wi-Fi 6 AX200NGW
        Kernel driver in use: iwlwifi
        Kernel modules: iwlwifi
```
There are two OSs on my PC, Windows 11 + Arch Linux.
Arch Linux system information:
```bash
]$ uname -a
Linux arch 5.17.3-arch1-1 #1 SMP PREEMPT Thu, 14 Apr 2022 01:18:36 +0000 x86_64 GNU/Linux

```

Finally the issue solved using the command `powercfg.exe /hibernate off` on Windows 11, then wireless network works well again after login arch linux system.

Related topics:
[1]:  https://wiki.archlinux.org/title/Dual_b … ibernation
[2]: https://www.reddit.com/r/archlinux/comm … albooting/

Wish it helps.

after a couple hours of searching, this finally helped me! a recent windows update probably did this.
exact same wifi card as OP w/ windows dual boot on 2 separate drives

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#7 2022-10-16 18:13:55

Eitetsu
Member
Registered: 2022-10-16
Posts: 1

Re: [Solved partially] iwlwifi randomly failed on Intel wireless AC 9560

You can reset the device manually by :

sudo rmmod iwlwifi
sudo tee /sys/bus/pci/devices/0000:00:14.3/reset <<< 1
sudo modprobe iwlwifi

To reset device before loading the module , follow this

Last edited by Eitetsu (2022-10-16 18:15:33)

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