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#1 2022-07-14 07:58:38

bacalhau_seco
Member
Registered: 2022-07-14
Posts: 2

my pc keeps rebooting when i dont want to

my pc is crashing a lot, i know its not a hardware problem because I made test to all components of my pc.
this is the output i got when using sudo journalctl -b -1:

Jul 14 08:22:10 arch kernel: microcode: microcode updated early to revision 0xf0, date = 2021-11-16
Jul 14 08:22:10 arch kernel: Linux version 5.15.53-2-lts (linux-lts@archlinux) (gcc (GCC) 12.1.0, GNU ld (GNU Binutils) 2.38) #1 SMP Sat, 09 Jul 2022 10:30:57 +0000
Jul 14 08:22:10 arch kernel: Command line: BOOT_IMAGE=/vmlinuz-linux-lts root=UUID=b0106fb0-526d-4fdf-b1fb-dde638d87942 rw rootflags=subvol=@ rootfstype=btrfs logleve>
Jul 14 08:22:10 arch kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'
Jul 14 08:22:10 arch kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
Jul 14 08:22:10 arch kernel: x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
Jul 14 08:22:10 arch kernel: x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers'
Jul 14 08:22:10 arch kernel: x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR'
Jul 14 08:22:10 arch kernel: x86/fpu: xstate_offset[2]:  576, xstate_sizes[2]:  256
Jul 14 08:22:10 arch kernel: x86/fpu: xstate_offset[3]:  832, xstate_sizes[3]:   64
Jul 14 08:22:10 arch kernel: x86/fpu: xstate_offset[4]:  896, xstate_sizes[4]:   64
Jul 14 08:22:10 arch kernel: x86/fpu: Enabled xstate features 0x1f, context size is 960 bytes, using 'compacted' format.
Jul 14 08:22:10 arch kernel: signal: max sigframe size: 2032
Jul 14 08:22:10 arch kernel: BIOS-provided physical RAM map:
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x0000000000000000-0x000000000009c3ff] usable
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x000000000009c400-0x000000000009ffff] reserved
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000000e0000-0x00000000000fffff] reserved
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x0000000000100000-0x00000000b39bcfff] usable
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000b39bd000-0x00000000b39f3fff] ACPI data
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000b39f4000-0x00000000b3d9cfff] usable
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000b3d9d000-0x00000000b3d9dfff] ACPI NVS
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000b3d9e000-0x00000000b3d9efff] reserved
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000b3d9f000-0x00000000c0bcdfff] usable
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000c0bce000-0x00000000c2457fff] reserved
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000c2458000-0x00000000c246efff] ACPI data
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000c246f000-0x00000000c2569fff] usable
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000c256a000-0x00000000c2891fff] ACPI NVS
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000c2892000-0x00000000c2fa1fff] reserved
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000c2fa2000-0x00000000c2ffffff] usable
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000c3000000-0x00000000c7ffffff] reserved
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000f8000000-0x00000000fbffffff] reserved
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000fe000000-0x00000000fe010fff] reserved
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000fec00000-0x00000000fec00fff] reserved
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000fed00000-0x00000000fed00fff] reserved
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000fee00000-0x00000000fee00fff] reserved
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x00000000ff000000-0x00000000ffffffff] reserved
Jul 14 08:22:10 arch kernel: BIOS-e820: [mem 0x0000000100000000-0x0000000436ffffff] usable
Jul 14 08:22:10 arch kernel: NX (Execute Disable) protection: active
Jul 14 08:22:10 arch kernel: SMBIOS 3.1.1 present.
Jul 14 08:22:10 arch kernel: DMI: System manufacturer System Product Name/PRIME H310M-E R2.0, BIOS 2002 12/08/2020
Jul 14 08:22:10 arch kernel: tsc: Detected 3000.000 MHz processor
Jul 14 08:22:10 arch kernel: e820: update [mem 0x00000000-0x00000fff] usable ==> reserved



thnaks in advance.

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#2 2022-07-14 08:09:06

seth
Member
From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 76,547

Re: my pc keeps rebooting when i dont want to

That's only the head of the journal, don't copy out of the pager and also please use code tags.
You can upload the journal to a pastebin service following the tip in the 1st link below.

Spontaneous reboots tend to be underpower or overtemperature, though.

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#3 2022-07-14 08:11:03

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 25,267

Re: my pc keeps rebooting when i dont want to

Please use code tags for pasting output. However this is a single pager page and thus not quite useful. Use and post the link you get from

journalctl -b-1 | curl -F 'file=@-' 0x0.st 

instead.

Edit: Fuck

Last edited by V1del (2022-07-14 08:11:37)

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#4 2022-07-14 10:24:58

Wild Penguin
Member
Registered: 2015-03-19
Posts: 399

Re: my pc keeps rebooting when i dont want to

my pc is crashing a lot, i know its not a hardware problem because I made test to all components of my pc.

To troubleshoot, we should really need to know what this "test to all components of my pc" was. No single test is really testing the whole system thoroughly, and can not be used to rule out hardware failure. They can be used to make certain you have a hardware failure, and sometimes give a hint on the component.

Also, when to the reboots happen? Always, randomly, or in certain situations only? Is there any pattern? Anything weird in the logs at/before the reboot?

I agree with seth that based on the (little) information you've given, this is most probably a hardware failure.

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#5 2022-07-14 11:12:08

d_fajardo
Member
Registered: 2017-07-28
Posts: 1,687

Re: my pc keeps rebooting when i dont want to

I made test to all components of my pc

Which tests did you do? MemTest including testing CPU cache? Have you done extended smartctl? GPU test?

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#6 2022-07-14 12:14:13

bacalhau_seco
Member
Registered: 2022-07-14
Posts: 2

Re: my pc keeps rebooting when i dont want to

Wild Penguin wrote:

my pc is crashing a lot, i know its not a hardware problem because I made test to all components of my pc.

To troubleshoot, we should really need to know what this "test to all components of my pc" was. No single test is really testing the whole system thoroughly, and can not be used to rule out hardware failure. They can be used to make certain you have a hardware failure, and sometimes give a hint on the component.

Also, when to the reboots happen? Always, randomly, or in certain situations only? Is there any pattern? Anything weird in the logs at/before the reboot?

I agree with seth that based on the (little) information you've given, this is most probably a hardware failure.


the reboot happens when i click something or something happens (ex: when i install something it reboots)
edit: i think it is related to this
e820: update [mem 0x00000000-0x00000fff] usable ==> reserved

Last edited by bacalhau_seco (2022-07-14 12:16:01)

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#7 2022-07-14 14:07:38

seth
Member
From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 76,547

Re: my pc keeps rebooting when i dont want to

edit: i think it is related to this
e820: update [mem 0x00000000-0x00000fff] usable ==> reserved

No.

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