Arch Linux

shawniere

Member

Registered: 2020-04-26

Posts: 27

[SOLVED] Difficulty installing Arch on Asus Rog Zephyrous G14

Hi Has anyone else had this problem.  I can't get the wifi to work while installing Arch on a newly refurbished Asus Rog Zephyrous G14.  The laptop definitely has wifi when it boots up in Windows but iwctl device list does not see any wifi.  I have tried using ethernet with an adaptor into a USB port but keep getting the message "Cannot enable USB. Maybe the cable is bad?".  Any literature I find on the web indicates that the wifi should work as expected.  I am using Arch iso 2022-07-01 with the kernel 5.18.7 which is supposed to have support for the Mediatek wifi which is in Asus laptops.  Has anyone else experienced this?  What should I try next?
Thanks

Last edited by shawniere (2022-07-17 03:40:52)

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 20,671

Re: [SOLVED] Difficulty installing Arch on Asus Rog Zephyrous G14

Start with the basics.  What is the output of lspci -nn
?

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shawniere

Member

Registered: 2020-04-26

Posts: 27

Re: [SOLVED] Difficulty installing Arch on Asus Rog Zephyrous G14

Hi Thanks for your reply

lspci -nn  produces this

00:00.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne Root Complex [1022:1630]
00:00.2 IOMMU [0806]: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne IOMMU [1022:1631]
00:01.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge [1022:1632]
00:01.1 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge [1022:1633]
00:02.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge [1022:1632]
00:02.2 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne PCIe GPP Bridge [1022:1634]
00:02.4 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne PCIe GPP Bridge [1022:1634]
00:08.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge [1022:1632]
00:08.1 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus [1022:1635]
00:08.2 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus [1022:1635]
00:14.0 SMBus [0c05]: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller [1022:790b] (rev 51)
00:14.3 ISA bridge [0601]: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge [1022:790e] (rev 51)
00:18.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 0 [1022:1448]
00:18.1 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 1 [1022:1449]
00:18.2 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 2 [1022:144a]
00:18.3 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 3 [1022:144b]
00:18.4 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 4 [1022:144c]
00:18.5 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 5 [1022:144d]
00:18.6 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 6 [1022:144e]
00:18.7 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 7 [1022:144f]
01:00.0 VGA compatible controller [0300]: NVIDIA Corporation TU116M [GeForce GTX 1650 Ti Mobile] [10de:2192] (rev a1)
01:00.1 Audio device [0403]: NVIDIA Corporation TU116 High Definition Audio Controller [10de:1aeb] (rev a1)
01:00.2 USB controller [0c03]: NVIDIA Corporation TU116 USB 3.1 Host Controller [10de:1aec] (rev a1)
01:00.3 Serial bus controller [0c80]: NVIDIA Corporation TU116 USB Type-C UCSI Controller [10de:1aed] (rev a1)
02:00.0 Network controller [0280]: Intel Corporation Wi-Fi 6 AX200 [8086:2723] (rev 1a)
03:00.0 Non-Volatile memory controller [0108]: Micron Technology Inc Device [1344:5410] (rev 01)
04:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev c7)
04:00.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Renoir Radeon High Definition Audio Controller [1002:1637]
04:00.2 Encryption controller [1080]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor [1022:15df]
04:00.3 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1 [1022:1639]
04:00.4 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1 [1022:1639]
04:00.5 Multimedia controller [0480]: Advanced Micro Devices, Inc. [AMD] ACP/ACP3X/ACP6x Audio Coprocessor [1022:15e2] (rev 01)
04:00.6 Audio device [0403]: Advanced Micro Devices, Inc. [AMD] Family 17h/19h HD Audio Controller [1022:15e3]
05:00.0 SATA controller [0106]: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] [1022:7901] (rev 81)
05:00.1 SATA controller [0106]: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] [1022:7901] (rev 81)

Last edited by shawniere (2022-07-14 01:43:53)

loqs

Member

Registered: 2014-03-06

Posts: 18,967

Re: [SOLVED] Difficulty installing Arch on Asus Rog Zephyrous G14

If you add the -k option to the lspci command so it becomes lspci -nnk does the entry below then extended to list 'Kernel driver in use: iwlwifi'

02:00.0 Network controller [0280]: Intel Corporation Wi-Fi 6 AX200 [8086:2723] (rev 1a)

If so please check the output of dmesg for messages from iwlwifi
Edit:
While collecting data what interfaces are listed by `ip l`

Last edited by loqs (2022-07-14 02:30:23)

shawniere

Member

Registered: 2020-04-26

Posts: 27

Re: [SOLVED] Difficulty installing Arch on Asus Rog Zephyrous G14

I see that the wifi is an   Intel Corporation Wi-Fi 6 AX200
According to the literature this device has been supported since kernel 5.1.
Could the problem have something to do with the fact that Windows is currently installed on the laptop?

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,266

Re: [SOLVED] Difficulty installing Arch on Asus Rog Zephyrous G14

Possibly, you need to ensure Windows fast boot is disabled otherwise it can leave devices in a weird state that break them on linux: https://wiki.archlinux.org/title/Dual_b … ibernation

shawniere

Member

Registered: 2020-04-26

Posts: 27

Re: [SOLVED] Difficulty installing Arch on Asus Rog Zephyrous G14

Thanks V1del.
I'm almost 100% sure that your insight is the correct one.  I only say almost because I didn't actually get to try the theory out.  What I did, in case anyone is interested, is to wipe the SSD with an installation of a distro that allowed a basic offline install.  Once that was done everything worked as it should.  So I know it was the Windows install that caused the issue and quite likely it was the Fast Boot as you say.  Thanks everyone for helping me and I will mark this as solved for anyone who might encounter this issue.