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#1 2022-07-15 21:26:57

michaelii
Member
Registered: 2021-09-23
Posts: 51

[SOLVED] Boot hangs on [ OK ] Started Acounts Service.

Hello, I have recently updated my computer and switched some NVIDIA drivers around, I am on the latest Linux-LTS kernel.  I am using Nvidia-DKMS drivers as well, and my GTX 1080 is paired with an Intel 4790k, not sure if that may be an issue.  I am wondering what might be causing this issue, and how to find out the root cause.  Additionally I was wondering if there's a way to FTP some of the log files to myself in order to share.

Thanks for the help in advance.

Last edited by michaelii (2022-07-19 21:16:10)

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#2 2022-07-15 21:54:43

loqs
Member
Registered: 2014-03-06
Posts: 18,967

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

Can you reach a console using Ctrl+Alt+F2?  If not reboot and change the default target to multi-user.target.  If that fails use live media then chroot in.

Last edited by loqs (2022-07-15 21:55:02)

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#3 2022-07-15 22:09:58

michaelii
Member
Registered: 2021-09-23
Posts: 51

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

I am able to get into the console when setting rescue as one of the kernel params.

Last edited by michaelii (2022-07-15 22:10:33)

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#4 2022-07-15 22:12:54

loqs
Member
Registered: 2014-03-06
Posts: 18,967

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

journalctl -b -1 | curl -F 'f:1=<-' ix.io 

To post the journal for the previous boot to a pastebin.

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#5 2022-07-15 22:49:39

michaelii
Member
Registered: 2021-09-23
Posts: 51

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

https://0x0.st/o1yG.txt

This is my log if you can see it... Not sure what's going wrong where.

Last edited by michaelii (2022-07-16 00:53:01)

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#6 2022-07-16 02:02:06

michaelii
Member
Registered: 2021-09-23
Posts: 51

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

michaelii wrote:

https://0x0.st/o1yG.txt

This is my log if you can see it... Not sure what's going wrong where.

Is there anyway to quick check might be going wrong in the log?  Like a keyword?

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#7 2022-07-16 02:16:05

loqs
Member
Registered: 2014-03-06
Posts: 18,967

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

Can you post the journal for an earlier boot?  The posted journal is from a boot with the rescue option and I can not see an issue with it.

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#8 2022-07-16 02:32:27

michaelii
Member
Registered: 2021-09-23
Posts: 51

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

loqs wrote:

Can you post the journal for an earlier boot?  The posted journal is from a boot with the rescue option and I can not see an issue with it.

Would that be journalctl -xb?

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#9 2022-07-16 02:47:56

michaelii
Member
Registered: 2021-09-23
Posts: 51

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

journalctl -xb gave me this:
https://0x0.st/o1ty.txt

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#10 2022-07-16 07:11:25

seth
Member
From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 76,533

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

journalctl -b -1 | curl -F 'f:1=<-' ix.io

Uploads the journal of the previous ("-1") boot, to get an earlier boot, increase the offsetting digit (-2 for the boot before that, -3 for even one more earlier boot…)
*NEVER* use "-x", that's annoying spam.

The journal from #9 (no rescue) reaches the graphical.target

Jul 15 19:18:07 archPC systemd[1]: Queued start job for default target Graphical Interface.
Jul 15 19:18:09 archPC systemd[1]: Reached target Graphical Interface.

But neither nvidia, nor nouveau, nor i915 nor radeon or amdgpu are loaded, I can't see any graphics chip being initialized.
Please upload the output of "lspci -k" and "dkms status"

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#11 2022-07-16 18:10:47

michaelii
Member
Registered: 2021-09-23
Posts: 51

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

seth wrote:

journalctl -b -1 | curl -F 'f:1=<-' ix.io

Uploads the journal of the previous ("-1") boot, to get an earlier boot, increase the offsetting digit (-2 for the boot before that, -3 for even one more earlier boot…)
*NEVER* use "-x", that's annoying spam.

The journal from #9 (no rescue) reaches the graphical.target

Jul 15 19:18:07 archPC systemd[1]: Queued start job for default target Graphical Interface.
Jul 15 19:18:09 archPC systemd[1]: Reached target Graphical Interface.

But neither nvidia, nor nouveau, nor i915 nor radeon or amdgpu are loaded, I can't see any graphics chip being initialized.
Please upload the output of "lspci -k" and "dkms status"

For lspci -k the kernel driver in use is snd_hna_intel
And for dkms status, it says there is no dkms.conf file.

This is the full output of lspci -k
http://0x0.st/o13p.txt

Last edited by michaelii (2022-07-16 18:13:50)

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#12 2022-07-16 19:17:05

seth
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From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 76,533

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

For lspci -k the kernel driver in use is snd_hna_intel

No. snd-hda-intel is a sound module, it's not related to graphics whatsoever.

01:00.0 VGA compatible controller: NVIDIA Corporation GP104 [GeForce GTX 1080] (rev a1)
	Subsystem: Gigabyte Technology Co., Ltd Device 3702
	Kernel modules: nouveau, nvidia_drm, nvidia

You've supposingly nouveau and nvidia installed, but none is loaded.
nvidia blacklists nouveau, so that's expected, but nvidia shoudl™ be loaded then.

I am on the latest Linux-LTS kernel.  I am using Nvidia-DKMS drivers as well

it says there is no dkms.conf file

pacman -Qs 'nvidia|linux|dkms'

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#13 2022-07-16 19:24:29

michaelii
Member
Registered: 2021-09-23
Posts: 51

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

seth wrote:

For lspci -k the kernel driver in use is snd_hna_intel

No. snd-hda-intel is a sound module, it's not related to graphics whatsoever.

Ah yes I misread, no kernel driver listed for my graphics card.

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#14 2022-07-16 19:34:14

michaelii
Member
Registered: 2021-09-23
Posts: 51

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

pacman -Qs 'nvidia|linux|dkms'

This is the output.
http://0x0.st/o13d.txt

Last edited by michaelii (2022-07-16 19:36:24)

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#15 2022-07-16 19:52:44

seth
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From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 76,533

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

You don't need dkms for the regular and lts kernel, nvidia and nvidia-lts will do.
However, there seems no problem w/ the installed package - what is the verbartim output (don't paraphrase) of "dkms status"?
If it's localized, run

LC_ALL=C dkms status

Als

pacman -Qkk dkms

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#16 2022-07-17 01:14:21

michaelii
Member
Registered: 2021-09-23
Posts: 51

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

The first command throws:

Error!  Could not locate dkms.conf file.
File: /var/lib/dkms/nvidia/470.63.01/source/dkms.conf does not exist

pacman -Qkk  dkms throws:

dkms: 25 total files, 0 altered files.

It seems linux is expecting the older drivers I had installed when I used a GTX 760...

Not sure where to go from here

Last edited by michaelii (2022-07-17 02:38:05)

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#17 2022-07-17 06:16:06

seth
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From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 76,533

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

seth wrote:

You don't need dkms for the regular and lts kernel, nvidia and nvidia-lts will do.

https://wiki.archlinux.org/title/Dynami … ve_modules - see the text at the bottom of the paragraph.
Then if you still want to use dkms, https://wiki.archlinux.org/title/Dynami … ld_modules and post the output.

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#18 2022-07-17 17:59:24

michaelii
Member
Registered: 2021-09-23
Posts: 51

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

seth wrote:
seth wrote:

You don't need dkms for the regular and lts kernel, nvidia and nvidia-lts will do.

https://wiki.archlinux.org/title/Dynami … ve_modules - see the text at the bottom of the paragraph.
Then if you still want to use dkms, https://wiki.archlinux.org/title/Dynami … ld_modules and post the output.

Now that I’ve deleted the things mentioned in that paragraph, what do I have to do to reconfigure the drivers?

I ran mkinitcpio -p linux-lts and I still get stuck at the same place.

Last edited by michaelii (2022-07-17 18:21:01)

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#19 2022-07-17 19:17:05

seth
Member
From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 76,533

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

seth wrote:

Then if you still want to use dkms, https://wiki.archlinux.org/title/Dynami … ld_modules and post the output.

But

seth wrote:

You don't need dkms for the regular and lts kernel, nvidia and nvidia-lts will do.

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#20 2022-07-17 19:29:57

michaelii
Member
Registered: 2021-09-23
Posts: 51

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

seth wrote:
seth wrote:

Then if you still want to use dkms, https://wiki.archlinux.org/title/Dynami … ld_modules and post the output.

But

seth wrote:

You don't need dkms for the regular and lts kernel, nvidia and nvidia-lts will do.

Yes, I have both nvidia and nvidia-lts, but when I install them it first says nvidia is in ignorepkg/ignoregroup, could that be affecting it after install?

Last edited by michaelii (2022-07-17 19:31:40)

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#21 2022-07-17 19:41:00

seth
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From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 76,533

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

It means they won't get updated, why did you put them there?

pacman -Qs nvidia

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#22 2022-07-17 19:52:13

michaelii
Member
Registered: 2021-09-23
Posts: 51

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

It means they won't get updated, why did you put them there?

It was because I was previously using a legacy driver for a GTX 760.

Also I was able to get past being stuck at "Started Account Services", but now it just boots into a blank screen.

pacman -Qs nvidia gives me this:

http://0x0.st/o1Uq.txt

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#23 2022-07-17 19:57:11

seth
Member
From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 76,533

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

Post an updated journal and ideally the xorg log.

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#24 2022-07-17 20:07:33

michaelii
Member
Registered: 2021-09-23
Posts: 51

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

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#25 2022-07-17 20:22:23

seth
Member
From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 76,533

Re: [SOLVED] Boot hangs on [ OK ] Started Acounts Service.

[     3.200] Kernel command line: BOOT_IMAGE=/vmlinuz-linux-lts root=UUID=a0451713-b875-473e-9fd6-4aa204f44c14 rw loglevel=3 ibt=off nomodeset i915.modeset=0 nouveau.modeset=0
Jul 17 16:01:20 archPC kernel: Command line: BOOT_IMAGE=/vmlinuz-linux-lts root=UUID=a0451713-b875-473e-9fd6-4aa204f44c14 rw loglevel=3 ibt=off nomodeset i915.modeset=0 nouveau.modeset=0

look at those lines …

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