steamwebhelper hangs, can't start steam

swamp_rabbit · 2022-08-20 12:58:28

So this is basically the same issue from an older thread I started, but I have some new information about the issue now.

When I start steam it hangs on the login window and I am unable to kill one of the "steamwebhelper" processes. Additionally, I am unable to connect to webpages, or use sudo while this is happening. I am fairly certain this is a network issue, since I can run btop if the "net" window is closed when it starts, but otherwise I cannot. If I try to open the "net" window after opening btop, it does not open and btop hangs as well. I am still able to run thins that don't require sudo or network.

Basically, I cannot kill any of the above mentioned processes even with sysrq+e/i and I end up having to sysrq+b.

In the old thread, I was able to get steam to work by using the nvidia-prime setup instead of the nvidia-xrun setup, though I don't know why that fixed the issue. Later I switched to the nvidia only setup detailed in the wiki, discussed in another thread, and steam worked fine. Steam started hanging again after working for about a week. This time I noticed the thing with btop, so I really think it's a network thing.

Here is the steam output in case it will be of any use:

steam.sh[9345]: Running Steam on arch rolling 64-bit
steam.sh[9345]: STEAM_RUNTIME is enabled automatically
setup.sh[9419]: Steam runtime environment up-to-date!
steam.sh[9345]: Steam client's requirements are satisfied
[2022-08-20 20:39:16] Startup - updater built Aug 20 2022 01:16:55
[2022-08-20 20:39:16] Startup - Steam Client launched with: '/home/<user>/.local/share/Steam/ubuntu12_32/steam'
Installing breakpad exception handler for appid(steam)/version(1660960119)
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2022-08-20 20:39:17] Loading cached metrics from disk (/home/<user>/.local/share/Steam/package/steam_client_metrics.bin)
[2022-08-20 20:39:17] Failed to load cached hosts file (File 'update_hosts_cached.vdf' not found), using defaults
[2022-08-20 20:39:17] Using the following download hosts for Public, Realm steamglobal
[2022-08-20 20:39:17] 1. http://media.steampowered.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
Installing breakpad exception handler for appid(steam)/version(1660960119)
[2022-08-20 20:39:17] Checking for update on startup
[2022-08-20 20:39:17] Checking for available updates...
[2022-08-20 20:39:17] Downloading manifest: http://media.steampowered.com/client/steam_client_ubuntu12
[2022-08-20 20:39:17] Manifest download: send request
Installing breakpad exception handler for appid(steam)/version(1660960119)
[2022-08-20 20:39:17] Manifest download: waiting for download to finish
[2022-08-20 20:39:18] Manifest download: finished
[2022-08-20 20:39:18] Download skipped: /client/steam_client_ubuntu12 version 1660960119, installed version 1660960119, existing pending version 0
[2022-08-20 20:39:18] Nothing to do
[2022-08-20 20:39:18] Verifying installation...
[2022-08-20 20:39:18] Performing checksum verification of executable files
[2022-08-20 20:39:20] Verification complete
Loaded SDL version 2.25.0-7450656
Installing breakpad exception handler for appid(steam)/version(1660960119)
Fontconfig warning: line 5: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/10-hinting-slight.conf", line 4: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/11-lcdfilter-default.conf", line 4: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 4: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/30-metric-aliases.conf", line 4: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/40-nonlatin.conf", line 4: unknown element "description"
steamwebhelper.sh[9488]: Runtime for steamwebhelper: defaulting to /home/<user>/.local/share/Steam/ubuntu12_64/steam-runtime-heavy
Fontconfig warning: "/etc/fonts/conf.d/45-generic.conf", line 4: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 4: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/48-spacing.conf", line 4: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/49-sansserif.conf", line 4: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 4: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/51-local.conf", line 4: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/60-generic.conf", line 4: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/60-latin.conf", line 4: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/65-nonlatin.conf", line 4: unknown element "description"
steamwebhelper.sh[9488]: glibc >= 2.34, partially disabling sandbox until CEF supports clone3()
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
CAppInfoCacheReadFromDiskThread took 0 milliseconds to initialize
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
Installing breakpad exception handler for appid(steam)/version(1660960119)
src/common/html/chrome_ipc_client.cpp (1053) : Failed to connect to master html process, created shared memory (spawn time 60.04)
src/common/html/chrome_ipc_client.cpp (1053) : Failed to connect to master html process, created shared memory (spawn time 60.04)
Installing breakpad exception handler for appid(steam)/version(1660960119)

I think the

src/common/html/chrome_ipc_client.cpp (1053) : Failed to connect to master html process, created shared memory (spawn time 60.04)

may be somewhat interesting.

Edit: I'll also add my pacman.log file from around around the time I got steam working to the point where it stopped:

[2022-08-12T17:14:41+0800] [ALPM] removed nvidia-prime (1.0-4)
[2022-08-12T17:14:41+0800] [ALPM] transaction completed
[2022-08-12T17:14:41+0800] [ALPM] running '30-systemd-update.hook'...
[2022-08-12T20:26:25+0800] [PACMAN] Running '/usr/bin/pacman -S --asdeps bluez-libs enet mbedtls pugixml qt6-base sfml'
[2022-08-12T20:26:42+0800] [ALPM] transaction started
[2022-08-12T20:26:42+0800] [ALPM] installed bluez-libs (5.64-2)
[2022-08-12T20:26:42+0800] [ALPM] installed enet (1.3.17-1)
[2022-08-12T20:26:42+0800] [ALPM] installed mbedtls (2.28.0-1)
[2022-08-12T20:26:42+0800] [ALPM] installed pugixml (1.12.1-1)
[2022-08-12T20:26:42+0800] [ALPM] installed xcb-util-cursor (0.1.3-4)
[2022-08-12T20:26:42+0800] [ALPM] installed vulkan-headers (1:1.3.221-1)
[2022-08-12T20:26:42+0800] [ALPM] installed libb2 (0.98.1-2)
[2022-08-12T20:26:42+0800] [ALPM] installed qt6-translations (6.3.1-1)
[2022-08-12T20:26:43+0800] [ALPM] installed qt6-base (6.3.1-1)
[2022-08-12T20:26:43+0800] [ALPM] installed openal (1.22.2-1)
[2022-08-12T20:26:43+0800] [ALPM] installed glu (9.0.2-3)
[2022-08-12T20:26:43+0800] [ALPM] installed glew (2.2.0-3)
[2022-08-12T20:26:43+0800] [ALPM] installed sfml (2.5.1-2)
[2022-08-12T20:26:43+0800] [ALPM] transaction completed
[2022-08-12T20:26:43+0800] [ALPM] running '30-systemd-update.hook'...
[2022-08-12T20:26:43+0800] [PACMAN] Running '/usr/bin/pacman -S --asdeps cmake ninja'
[2022-08-12T20:27:02+0800] [ALPM] transaction started
[2022-08-12T20:27:02+0800] [ALPM] installed jsoncpp (1.9.5-2)
[2022-08-12T20:27:02+0800] [ALPM] installed rhash (1.4.2-1)
[2022-08-12T20:27:02+0800] [ALPM] installed cmake (3.23.3-1)
[2022-08-12T20:27:02+0800] [ALPM] installed ninja (1.11.0-1)
[2022-08-12T20:27:03+0800] [ALPM] transaction completed
[2022-08-12T20:27:03+0800] [ALPM] running '30-systemd-update.hook'...
[2022-08-12T20:27:03+0800] [ALPM] running '30-update-mime-database.hook'...
[2022-08-12T20:27:03+0800] [ALPM] running 'gtk-update-icon-cache.hook'...
[2022-08-12T20:27:03+0800] [ALPM] running 'update-desktop-database.hook'...
[2022-08-12T20:37:15+0800] [PACMAN] Running '/usr/bin/pacman -U /home/<user>/.aur/dolphin-emu-git/dolphin-emu-git-5.0.r17193.gd29b349a0c-1-x86_64.pkg.tar.zst /home/<user>/.aur/dolphin-emu-git/dolphin-emu-nogui-git-5.0.r17193.gd29b349a0c-1-x86_64.pkg.tar.zst'
[2022-08-12T20:37:19+0800] [ALPM] transaction started
[2022-08-12T20:37:20+0800] [ALPM] installed dolphin-emu-git (5.0.r17193.gd29b349a0c-1)
[2022-08-12T20:37:20+0800] [ALPM] installed dolphin-emu-nogui-git (5.0.r17193.gd29b349a0c-1)
[2022-08-12T20:37:20+0800] [ALPM] transaction completed
[2022-08-12T20:37:20+0800] [ALPM] running '30-systemd-udev-reload.hook'...
[2022-08-12T20:37:20+0800] [ALPM] running '30-systemd-update.hook'...
[2022-08-12T20:37:20+0800] [ALPM] running 'gtk-update-icon-cache.hook'...
[2022-08-12T20:37:20+0800] [ALPM] running 'update-desktop-database.hook'...
[2022-08-13T15:52:06+0800] [PACMAN] Running 'pacman -S bluez'
[2022-08-13T15:52:10+0800] [ALPM] transaction started
[2022-08-13T15:52:10+0800] [ALPM] installed libical (3.0.14-3)
[2022-08-13T15:52:10+0800] [ALPM] installed bluez (5.64-2)
[2022-08-13T15:52:10+0800] [ALPM] transaction completed
[2022-08-13T15:52:10+0800] [ALPM] running '30-systemd-daemon-reload.hook'...
[2022-08-13T15:52:10+0800] [ALPM] running '30-systemd-update.hook'...
[2022-08-13T15:52:10+0800] [ALPM] running 'dbus-reload.hook'...
[2022-08-13T15:52:58+0800] [PACMAN] Running 'pacman -S bluez-utils'
[2022-08-13T15:53:00+0800] [ALPM] transaction started
[2022-08-13T15:53:00+0800] [ALPM] installed bluez-utils (5.64-2)
[2022-08-13T15:53:01+0800] [ALPM] transaction completed
[2022-08-13T15:53:01+0800] [ALPM] running '30-systemd-update.hook'...
[2022-08-13T16:22:06+0800] [PACMAN] Running 'pacman -S pulseaudio-alsa pulseaudio-bluetooth'
[2022-08-13T16:22:43+0800] [ALPM] transaction started
[2022-08-13T16:22:43+0800] [ALPM] installed rtkit (0.13-2)
[2022-08-13T16:22:43+0800] [ALPM] installed tdb (1.4.7-1)
[2022-08-13T16:22:43+0800] [ALPM] installed webrtc-audio-processing (0.3.1-3)
[2022-08-13T16:22:43+0800] [ALPM] installed fftw (3.3.10-3)
[2022-08-13T16:22:43+0800] [ALPM] installed pulseaudio (16.1-1)
[2022-08-13T16:22:43+0800] [ALPM-SCRIPTLET] Created symlink /etc/systemd/user/sockets.target.wants/pulseaudio.socket → /usr/lib/systemd/user/pulseaudio.socket.
[2022-08-13T16:22:43+0800] [ALPM] installed pulseaudio-alsa (1:1.2.7.1-1)
[2022-08-13T16:22:43+0800] [ALPM] installed sbc (2.0-1)
[2022-08-13T16:22:43+0800] [ALPM] installed pulseaudio-bluetooth (16.1-1)
[2022-08-13T16:22:43+0800] [ALPM] transaction completed
[2022-08-13T16:22:43+0800] [ALPM] running '20-systemd-sysusers.hook'...
[2022-08-13T16:22:43+0800] [ALPM-SCRIPTLET] Creating group 'rtkit' with GID 133.
[2022-08-13T16:22:43+0800] [ALPM-SCRIPTLET] Creating user 'rtkit' (RealtimeKit) with UID 133 and GID 133.
[2022-08-13T16:22:43+0800] [ALPM] running '30-systemd-daemon-reload.hook'...
[2022-08-13T16:22:43+0800] [ALPM] running '30-systemd-udev-reload.hook'...
[2022-08-13T16:22:43+0800] [ALPM] running '30-systemd-update.hook'...
[2022-08-13T16:22:43+0800] [ALPM] running 'dbus-reload.hook'...
[2022-08-13T16:22:43+0800] [ALPM] running 'glib-compile-schemas.hook'...
[2022-08-13T16:22:43+0800] [ALPM] running 'texinfo-install.hook'...
[2022-08-13T16:26:21+0800] [PACMAN] Running 'pacman -S pulseaudio'
[2022-08-13T16:26:57+0800] [PACMAN] Running 'pacman -S pavucontrol'
[2022-08-13T16:27:09+0800] [ALPM] transaction started
[2022-08-13T16:27:09+0800] [ALPM] installed libsigc++ (2.10.8-1)
[2022-08-13T16:27:09+0800] [ALPM] installed glibmm (2.66.4-1)
[2022-08-13T16:27:09+0800] [ALPM] installed cairomm (1.14.3-2)
[2022-08-13T16:27:09+0800] [ALPM] installed pangomm (2.46.2-1)
[2022-08-13T16:27:09+0800] [ALPM] installed atkmm (2.28.3-1)
[2022-08-13T16:27:09+0800] [ALPM] installed gtkmm3 (3.24.6-1)
[2022-08-13T16:27:09+0800] [ALPM] installed sound-theme-freedesktop (0.8-5)
[2022-08-13T16:27:09+0800] [ALPM] installed libcanberra (1:0.30+r2+gc0620e4-1)
[2022-08-13T16:27:09+0800] [ALPM] installed pavucontrol (1:5.0+r35+g964f298-1)
[2022-08-13T16:27:09+0800] [ALPM] transaction completed
[2022-08-13T16:27:09+0800] [ALPM] running '30-systemd-daemon-reload.hook'...
[2022-08-13T16:27:09+0800] [ALPM] running '30-systemd-update.hook'...
[2022-08-13T16:27:09+0800] [ALPM] running 'update-desktop-database.hook'...
[2022-08-13T16:32:02+0800] [PACMAN] Running 'pacman -S pulseaudio'
[2022-08-13T16:32:04+0800] [ALPM] transaction started
[2022-08-13T16:32:04+0800] [ALPM] reinstalled pulseaudio (16.1-1)
[2022-08-13T16:32:04+0800] [ALPM] transaction completed
[2022-08-13T16:32:04+0800] [ALPM] running '30-systemd-udev-reload.hook'...
[2022-08-13T16:32:04+0800] [ALPM] running '30-systemd-update.hook'...
[2022-08-13T16:32:04+0800] [ALPM] running 'glib-compile-schemas.hook'...
[2022-08-15T09:49:42+0800] [PACMAN] Running 'pacman -Rnns pavucontrol pulseaudio-alsa pulseaudio-bluetooth'
[2022-08-15T09:49:47+0800] [ALPM] running 'texinfo-remove.hook'...
[2022-08-15T09:49:47+0800] [ALPM] transaction started
[2022-08-15T09:49:47+0800] [ALPM] removed pulseaudio-bluetooth (16.1-1)
[2022-08-15T09:49:48+0800] [ALPM] removed sbc (2.0-1)
[2022-08-15T09:49:48+0800] [ALPM] removed pulseaudio-alsa (1:1.2.7.1-1)
[2022-08-15T09:49:48+0800] [ALPM-SCRIPTLET] Removed "/etc/systemd/user/sockets.target.wants/pulseaudio.socket".
[2022-08-15T09:49:48+0800] [ALPM] removed pulseaudio (16.1-1)
[2022-08-15T09:49:48+0800] [ALPM] removed webrtc-audio-processing (0.3.1-3)
[2022-08-15T09:49:48+0800] [ALPM] removed rtkit (0.13-2)
[2022-08-15T09:49:48+0800] [ALPM] removed fftw (3.3.10-3)
[2022-08-15T09:49:48+0800] [ALPM] removed pavucontrol (1:5.0+r35+g964f298-1)
[2022-08-15T09:49:48+0800] [ALPM] removed libcanberra (1:0.30+r2+gc0620e4-1)
[2022-08-15T09:49:48+0800] [ALPM] removed tdb (1.4.7-1)
[2022-08-15T09:49:48+0800] [ALPM] removed sound-theme-freedesktop (0.8-5)
[2022-08-15T09:49:49+0800] [ALPM] removed gtkmm3 (3.24.6-1)
[2022-08-15T09:49:49+0800] [ALPM] removed pangomm (2.46.2-1)
[2022-08-15T09:49:49+0800] [ALPM] removed cairomm (1.14.3-2)
[2022-08-15T09:49:49+0800] [ALPM] removed atkmm (2.28.3-1)
[2022-08-15T09:49:49+0800] [ALPM] removed glibmm (2.66.4-1)
[2022-08-15T09:49:49+0800] [ALPM] removed libsigc++ (2.10.8-1)
[2022-08-15T09:49:49+0800] [ALPM] transaction completed
[2022-08-15T09:49:49+0800] [ALPM] running '30-systemd-daemon-reload.hook'...
[2022-08-15T09:49:49+0800] [ALPM] running '30-systemd-udev-reload.hook'...
[2022-08-15T09:49:49+0800] [ALPM] running '30-systemd-update.hook'...
[2022-08-15T09:49:49+0800] [ALPM] running 'dbus-reload.hook'...
[2022-08-15T09:49:49+0800] [ALPM] running 'glib-compile-schemas.hook'...
[2022-08-15T09:49:49+0800] [ALPM] running 'update-desktop-database.hook'...
[2022-08-15T12:21:50+0800] [PACMAN] Running 'pacman -Rnns bluez bluez-utils'
[2022-08-15T12:21:52+0800] [ALPM] transaction started
[2022-08-15T12:21:52+0800] [ALPM] removed bluez-utils (5.64-2)
[2022-08-15T12:21:53+0800] [ALPM] removed bluez (5.64-2)
[2022-08-15T12:21:53+0800] [ALPM] removed libical (3.0.14-3)
[2022-08-15T12:21:53+0800] [ALPM] transaction completed
[2022-08-15T12:21:53+0800] [ALPM] running '30-systemd-daemon-reload.hook'...
[2022-08-15T12:21:53+0800] [ALPM] running '30-systemd-update.hook'...
[2022-08-15T12:21:53+0800] [ALPM] running 'dbus-reload.hook'...
[2022-08-15T12:23:11+0800] [PACMAN] Running 'pacman -Rnns pulseaudio'

The issue with steam started on 08-19 after I had been using the computer with the nvidia card off for a few days. Maybe it's dolphin-emu, but steam was still working fine after installing dolphin. I played a steam game on 08-13.

Edit2: I tried starting steam with "-no-browser" option and it still hanged at the login window. Though this time it was just the "steam" process. So it's not "steamwebhelper" causing the issue, I guess.

Edit3: I tried disconnecting from wifi before starting steam, and it still hangs. All the other associated issues persist: btop, sudo, etc. Also, tried uninstalled dolphin-emu and it's dependencies, which also did not work.

Last edited by swamp_rabbit (2022-08-20 16:03:28)

V1del · 2022-08-22 17:42:10

Output of

hostnamectl
find /etc/systemd -type l -exec test -f {} \; -print | awk -F'/' '{ printf ("%-40s | %s\n", $(NF-0), $(NF-1)) }' | sort -f

Last edited by V1del (2022-08-22 17:44:15)

swamp_rabbit · 2022-08-23 04:24:49

Thank you for the response!

Here:

% hostnamectl
 Static hostname: <hostname>
       Icon name: computer
      Machine ID: 2a31ac27dc0f461f88112aa464433720
         Boot ID: c25284c9aaa641be8505bcb1db4bbbe4
Operating System: Arch Linux
          Kernel: Linux 5.19.3-arch1-1
    Architecture: x86-64
 Hardware Vendor: ADATA
  Hardware Model: XENIA 15
Firmware Version: KCTGL357.0038.2021.0806.2133

% find /etc/systemd -type l -exec test -f {} \; -print | awk -F'/' '{ printf ("%-40s | %s\n", $(NF-0), $(NF-1)) }' | sort -f
dbus-org.freedesktop.thermald.service    | system
dirmngr.socket                           | sockets.target.wants
fstrim.timer                             | timers.target.wants
getty@tty1.service                       | getty.target.wants
gpg-agent-browser.socket                 | sockets.target.wants
gpg-agent-extra.socket                   | sockets.target.wants
gpg-agent.socket                         | sockets.target.wants
gpg-agent-ssh.socket                     | sockets.target.wants
ivpn-service.service                     | multi-user.target.wants
lm_sensors.service                       | multi-user.target.wants
nscd.service                             | multi-user.target.wants
nvidia-suspend.service                   | systemd-suspend.service.wants
nvidia-xrun-pm.service                   | multi-user.target.wants
p11-kit-server.socket                    | sockets.target.wants
pulseaudio.socket                        | sockets.target.wants
reflector.timer                          | timers.target.wants
remote-fs.target                         | multi-user.target.wants
thermald.service                         | multi-user.target.wants

V1del · 2022-08-23 09:42:36

looks harmless enough but FWIW can you reproduce without the ivpn and/or nscd service enabled/started? What are you actually using for establishing an internet connection? Is the hostname you've hidden an actual hostname you configured yourself in /etc/hostname / /etc/hosts or is that different/does that change depending on connection (and whether the vpn is active or not) ? Maybe also throw in

ip addr

swamp_rabbit · 2022-08-23 12:59:32

Stopped and disabled nscd and ivpn and got the same result starting steam.

I'm using netctl for network. The hostname is the same for /etc/hostname and /etc/hosts, and the same whether or not I'm using the vpn.

Here is:

% ip addr
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host 
       valid_lft forever preferred_lft forever
2: enp46s0: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN group default qlen 1000
    link/ether ::::: brd ff:ff:ff:ff:ff:ff
3: wlo1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP group default qlen 1000
    link/ether ::::: brd ff:ff:ff:ff:ff:ff
    altname wlp0s20f3
    inet 192.168.1.218/24 brd 192.168.1.255 scope global dynamic noprefixroute wlo1
       valid_lft 28627sec preferred_lft 25027sec
    inet6 fe80::96e2:3cff:fe98:30e1/64 scope link 
       valid_lft forever preferred_lft forever

Also, I don't know if it's related or not, but since it uses some of the same modules, I'll add that firefox core dumps every time I start it for some reason.

V1del · 2022-08-23 13:04:00

Did you reboot? I'd not trust these utils to clean up after themselves properly, can you ping/access websites with ping/wget or so? What's the firefox dump? https://wiki.archlinux.org/title/Core_d … _core_dump

swamp_rabbit · 2022-08-23 13:26:51

Tried it again after rebooting to same result. While steam was hanging I successfully pinged google dns, and wgeted github.com, but it took a whole lot longer to download with steam hanging than when I tried it again without.

Here is the firefox dump:

           PID: 3398 (firefox)
           UID: 1000 (<user>)
           GID: 1000 (<user>)
        Signal: 11 (SEGV)
     Timestamp: Tue 2022-08-23 21:15:25 CST (3min 8s ago)
  Command Line: /usr/lib/firefox/firefox
    Executable: /usr/lib/firefox/firefox
 Control Group: /user.slice/user-1000.slice/session-1.scope
          Unit: session-1.scope
         Slice: user-1000.slice
       Session: 1
     Owner UID: 1000 (<user>)
       Boot ID: 88986b2a56204db38fa674de520b8faf
    Machine ID: 2a31ac27dc0f461f88112aa464433720
      Hostname: <hostname>
       Storage: /var/lib/systemd/coredump/core.firefox.1000.88986b2a56204db38fa674de520b8faf.3398.1661260525000000.zst (present)
     Disk Size: 1.5M
       Message: Process 3398 (firefox) of user 1000 dumped core.
                
                Module /usr/lib/firefox/liblgpllibs.so with build-id 33615eeab36653f9841f2828e10c6aebbc2463fb
                Module linux-vdso.so.1 with build-id e00c6fed732c638daea241942235442704a34e56
                Module libGLX.so.0 with build-id 1d664a1f03d6c5c9ac997c4b73f3e8a11424cc74
                Module libGLdispatch.so.0 with build-id 9901dca23d6ccd49929b5f44c81cd671f1ec6757
                Module libvdpau.so.1 with build-id fccd021ff13c37ebf7144d184a3250624e086f52
                Module libGL.so.1 with build-id a3025d7d2cce51ecb2d47c076bfddefbf7e081f0
                Module nvidia_drv_video.so with build-id 8976d88c463676c8a7a27a4fa06ab51a4f428200
                Module libdrm.so.2 with build-id 39847bc84bc769f632f8f599a62fdcc98c9270cd
                Module libva.so.2 with build-id 007733e91bb051a348ada167806b6c30cd3e4a25
                Module libva-drm.so.2 with build-id 46df330ee9540ccc45748b4b870ea2eef1d7e57a
                Module libxcb-glx.so.0 with build-id 71d5b6691f53a235696da49ffa2178d643ecc228
                Module librt.so.1 with build-id d5760a2d214d5bd2703337bdc13d500144f29b52
                Module libplds4.so with build-id 35c8b19ee309f8a4c2a4409568d2ab4f11a6557a
                Module libX11-xcb.so.1 with build-id f92352eae0a30aea89d11beb22367fa985288925
                Module libdbus-glib-1.so.2 with build-id 9b483ffff76251ff057e007a0b960bff84ce34a8
                Module libnssutil3.so with build-id ea147ded2a6ce242e8035ab85ef599ac8dc7513f
                Module libnss3.so with build-id 9c5ee273b0fdf590dfb5ec8548f1c4bcbd1c8b57
                Module libsmime3.so with build-id 0bb1ee6db00884d0821db7e6ca004f3f92ffd012
                Module libssl3.so with build-id c569984be2cf1314ad48f8a4aca98a5a374b65aa
                Module libplc4.so with build-id d3b585736c213f75d6d1071f8db9a6219f1dd429
                Module libasound.so.2 with build-id aefb908044b1b408df406f1a9bab9bba486c0e94
                Module libxul.so with build-id 3bbdbf34b8993b86340f840ae98cccd9ed6425fc
                Module libmozwayland.so with build-id d10ccd85e5bd875d6a89f6f07578976b26ea27f7
                Module libgpg-error.so.0 with build-id 4738b8a9478177c202cccd64e0eb65d3dea2bfae
                Module liblz4.so.1 with build-id e63600ab23b2f6997f42fac2fa56e1f02ce159a1
                Module libgcrypt.so.20 with build-id 8bf3cb884124273640de797a3e77d86c98434ea4
                Module libcap.so.2 with build-id 1f87347b85b55db2f75a2ecea5cb45d846dc7093
                Module libbrotlicommon.so.1 with build-id acfd597a977c8087bb6184383daae2e828a9ce42
                Module libicudata.so.71 with build-id 4fef196388e678deb881978139e125e20ee2d94d
                Module libsystemd.so.0 with build-id a664cbc6b724392704b96360284c40664d8d4c99
                Module liblzma.so.5 with build-id d08f5868cd5adcc6b7c53bf1725aac65bd4539cd
                Module libzstd.so.1 with build-id ab54c2881f53ab314e134f3e08c76d504376dd5d
                Module libXdmcp.so.6 with build-id d864159ab0008415667db8d5f251696d75c90df2
                Module libXau.so.6 with build-id 60db1eac70f819bea9d4c366603c1583067510b4
                Module libbrotlidec.so.1 with build-id 66c54e9301f7e102ecc1d88547e5f0e8a056fe22
                Module libbz2.so.1.0 with build-id 919597c477c9b2cb9cdbb7745ed6494ac0e6da60
                Module libdatrie.so.1 with build-id 6fe3b6ece2c8e7d11869fa051375128d8f808f58
                Module libblkid.so.1 with build-id fb2c5d3c17aac74758a3eb80a2bc1c16bcf183b1
                Module libpthread.so.0 with build-id 135923f9a38592e2e90692c8191278a166f86569
                Module libxml2.so.2 with build-id 8cdf00fa954d9a27f2f184c4d354cb14677446ac
                Module libjson-glib-1.0.so.0 with build-id 58decebd2c409d59b07f926ae4c513281918bc4d
                Module libsqlite3.so.0 with build-id e35d23d9eef4b99c931412b3a1355e333fcb10a5
                Module libicui18n.so.71 with build-id 6fd5c97fd2808ee29958bf809656d5885e7e8963
                Module libicuuc.so.71 with build-id 633fdc0c5385d916571f6140e7a978ad0630ef55
                Module libstemmer.so.0 with build-id 013b48e71279a5ec55e3021fc0bd8fb10a08bae5
                Module libatspi.so.0 with build-id 87bca381f073faea3b0ffd1ab06f5f8f204e24cf
                Module libdbus-1.so.3 with build-id 7f4b16b4b407cbae2d7118d6f99610e29a18a56a
                Module libtiff.so.5 with build-id 5f020a8eb30e12c2e4012d0cb50da9480c7b5d34
                Module libjpeg.so.8 with build-id 46dfd8b2cbe8a10d13cd3182a7b490d0959534f9
                Module libexpat.so.1 with build-id 113bb5a3e9ad856801bfcfc029102c9bdc13d67e
                Module libpixman-1.so.0 with build-id d2170a3ac106c2a68597bf7910ab04b1cdd69c14
                Module libxcb-shm.so.0 with build-id 828fec4d856e2710e732ea8d92c3f250c807b1c2
                Module libxcb-render.so.0 with build-id b1ca498d665807ab0ccdafbe8070853efd058173
                Module libxcb.so.1 with build-id 13d677412a71468381b11092915d231f664d18d3
                Module libXrender.so.1 with build-id 42e386d2acf3cde61081959d9671ca74acfb3edc
                Module libpng16.so.16 with build-id 2dc0bce07f199bf983c07a05fb95a6f4af83a9b3
                Module libgraphite2.so.3 with build-id ce58945ebb55b86d3a4e717b6eae29efc4720d8e
                Module libfreetype.so.6 with build-id f89dd5502e75aca28fb5c3ccd0dbd26fe822bfef
                Module libthai.so.0 with build-id a7ac5010b4275c49308021200d23690533952702
                Module libmount.so.1 with build-id 9064fc3620c42e6f7aed38119f0a3ec39fca9a37
                Module libz.so.1 with build-id fefe3219a96d682ec98fcfb78866b8594298b5a2
                Module libffi.so.8 with build-id f0a9586cf0f42d2b9971bd1065ca3a6b19f4a2c2
                Module libpcre.so.1 with build-id 845483dd0acba86de9f0313102bebbaf3ce52767
                Module libXinerama.so.1 with build-id 8198240259261b612189e89c9fcfc902b025b382
                Module libXrandr.so.2 with build-id 154e55f082ee9e685d0794c98c5b76ffe9c8868e
                Module libXcomposite.so.1 with build-id 13228d108b290268d88510db494daefd5521cda0
                Module libXdamage.so.1 with build-id a99dbe3fc2b01da9fbdd90d5ad00621f9022379f
                Module libXcursor.so.1 with build-id f0525ae3715ac95f96a8cdb44795b03f831334b0
                Module libXext.so.6 with build-id 17beadf1cb40d41ab36629db3b4eed74110678a7
                Module libwayland-egl.so.1 with build-id dd02a2af320297e68308cc698f75828529271a57
                Module libwayland-cursor.so.0 with build-id 46a637dbcbb02d6712a201f177377b66598b9121
                Module libwayland-client.so.0 with build-id 515c72111400d7bdbfbdfcec78d597e4986a5943
                Module libxkbcommon.so.0 with build-id 6cf66eead3fcc20fe5df10162bfbcdcdc8b2a183
                Module libXfixes.so.3 with build-id 0a05c7e8714522bfbdd7c0027c3e2a94965664b0
                Module libtracker-sparql-3.0.so.0 with build-id 75ab4f2e3b5c479b5c4fc62793bf398ee28f4ab7
                Module libcloudproviders.so.0 with build-id ed1d9c9e60be4e858ad148484767249be1edf95f
                Module libatk-bridge-2.0.so.0 with build-id 1161ebbcc5aa791075dfa026671875e5417287bd
                Module libX11.so.6 with build-id 21e886e968772b7964d646f54c1faecc56734de9
                Module libXi.so.6 with build-id 16603be937a02a7e61b0b0395d064be7efd86f49
                Module libepoxy.so.0 with build-id edc178a150c4255d124e1e1ecbdbecebd1a388cd
                Module libatk-1.0.so.0 with build-id c2de8b4fcbd9681cef225fe3956a9608a2a664bb
                Module libgdk_pixbuf-2.0.so.0 with build-id b2822dc16bd1470683ce421978ad142c4f3c3f89
                Module libcairo-gobject.so.2 with build-id 9927090dddfb180365695a8f37d1cac89463f109
                Module libfribidi.so.0 with build-id fe9f35ac2a0074108c8306c517793f7279bd9b37
                Module libfontconfig.so.1 with build-id 36be6951b8c1e42a7dd05684a37400fc8ef9147c
                Module libpangoft2-1.0.so.0 with build-id 4a5a975bc9e397294c88738430515901a51c304c
                Module libcairo.so.2 with build-id a222d042e56108d2786ece7bf291b56ba2069591
                Module libharfbuzz.so.0 with build-id 236ab65053439e673a39fcb7aadedb28b17a338a
                Module libpango-1.0.so.0 with build-id a971a5fed3b8b9cf076fe5edb9a9f04ced3da211
                Module libpangocairo-1.0.so.0 with build-id 37f75358f8778498bcc26a1658107953d9495255
                Module libgio-2.0.so.0 with build-id 7a769ec24a9a705d04ee0297730032f70ed0835b
                Module libgobject-2.0.so.0 with build-id a7515bd8cd51064d187953c0f506a43958de31a6
                Module libglib-2.0.so.0 with build-id 1340f3a762b2293ebf6d725edf0eb14839f85317
                Module libgmodule-2.0.so.0 with build-id abd986222e2cf12fc7324cb0182dfc2c8f2269c0
                Module libgdk-3.so.0 with build-id 4a9a6d5ddd18f22c56c05773208f8808cefacab6
                Module libgtk-3.so.0 with build-id 48baf44dfd4d51f8c2b81d852eb44de692c16b19
                Module libmozgtk.so with build-id 8027a58caeba8263184a5eed62b27555d21c7736
                Module libmozsqlite3.so with build-id 8d0f4ebe7c073f9b72bab3afb37b00c4b7a15652
                Module libnspr4.so with build-id 64bc745fdf99e414eeda94b9345af6fa6fcce329
                Module libmozsandbox.so with build-id 3c9db5fb3562abc2e78e76bf80291ded455f1f38
                Module ld-linux-x86-64.so.2 with build-id da64753d57bf3801827448f53d911b041568e727
                Module libc.so.6 with build-id 9c28cfc869012ebbd43cdb0f1eebcd14e1b8bdd8
                Module libgcc_s.so.1 with build-id 85db482c4585a328d95ec41124337a967bb24d8f
                Module libm.so.6 with build-id 0b8d43ea2dae21a1c5e44c3f0a9dc2fb292d27c0
                Module libstdc++.so.6 with build-id 735a3d0cc7699fd69337361cba4aedb644b2a7ed
                Module firefox with build-id 2b8aea238365eb224accff3ca8a61933202c6214
                Stack trace of thread 3398:
                #0  0x00007f7938e20814 XDisplayString (libX11.so.6 + 0x2b814)
                #1  0x00007f7937bb8a1d __vaDriverInit_1_13 (nvidia_drv_video.so + 0xda1d)
                #2  0x00007f7935c2bc8a n/a (libva.so.2 + 0x3c8a)
                #3  0x00007f7935c31be1 vaInitialize (libva.so.2 + 0x9be1)
                #4  0x00007f7934533117 n/a (libxul.so + 0x8533117)
                #5  0x00007f7934533d29 n/a (libxul.so + 0x8533d29)
                #6  0x00007f7930503b4e n/a (libxul.so + 0x4503b4e)
                #7  0x00007f7930501955 n/a (libxul.so + 0x4501955)
                #8  0x00007f79304f4be5 n/a (libxul.so + 0x44f4be5)
                #9  0x00007f79304f3ead n/a (libxul.so + 0x44f3ead)
                #10 0x0000564616726972 n/a (firefox + 0x55972)
                #11 0x00007f793ac1c2d0 n/a (libc.so.6 + 0x232d0)
                #12 0x00007f793ac1c38a __libc_start_main (libc.so.6 + 0x2338a)
                #13 0x00005646167360a5 _start (firefox + 0x650a5)
                ELF object binary architecture: AMD x86-64

Edit: I'm not so sure the firefox issue is related. It stopped dumping when I removed 'libva-vdpau-driver' so I'm thinking it's some nvidia issue, but steam still had the same problem after removing. Also, if I turn off the nvidia card, firefox starts without a coredump using intel vaapi, and steam continues to have the same issue. To me, this means the issue isn't nvidia, but I don't know.

Edit2: I got steam to start today, but I don't know exactly what it was that worked. Here's what I did:

I have an arch installation on another drive with a working installation of steam (never had a single issue with steam on that installation as I recall). I booted up that installation and ran

pacman -Q > file

saved the output to a file, then moved that file to the drive with the 'not working' steam. After removing AUR packages from that list, along with a couple of python packages, I ran:

pacman -S $(cat file | cut -d' ' -f1)

Basically, I reinstalled everything that was shared between the two arch installations, and the stuff from the old arch installation that my current arch installation didn't have.

The three explanations I can think of are:

There's no correlation and steam just "magically" started working again, and I still don't know the root cause of the issue. This has happened once before after switching to 'nvidia-prime' method. It couldn't have been just switching to 'nvidia-prime' that made steam work because, it didn't work right away (took a few reboots), and it continued to work after using 'nvidia only' method. This time though, I can say that steam immediately worked correctly after re/installing everything and rebooting.
I was missing some package that steam needed. If this is the reason, then I don't know what the missing package/s was; and I don't know why it wouldn't have been more obvious since I was using the steam-runtime
I was using a bad repository. I don't know if this makes sense ore not, but I did switch to an entirely different mirror list when I reinstalled everything, so maybe that did something.

Here is a diff file if anyone wants to look at what packages I might have been missing (diff newarch oldarch):

2a3,4
> acpi 1.7-3
> acpid 2.0.33-1
4d5
< adobe-source-han-sans-cn-fonts 2.004-1
12a14
> alsi 0.4.9-1
14d15
< appstream 0.15.4-1
16a18,19
> aspell 0.60.8-2
> aspell-en 2020.12.07-1
23c26
< autoconf2.13 2.13-6
---
> autoconf-archive 1:2022.02.11-1
25d27
< automake-1.15 1.15.1-2
26a29
> babl 0.1.92-1
28a32
> bash-completion 2.11-2
29a34
> bcg729 1.1.1-1
32,35c37
< blas 3.10.1-1
< bluez 5.65-2
< bluez-utils 5.65-2
< boost-libs 1.79.0-1
---
> bluez-libs 5.65-2
36a39
> brightnessctl 0.5.1-2
40a44
> c-ares 1.18.1-1
46,48c50,51
< cblas 3.10.1-1
< chromium 104.0.5112.101-1
< cmake 3.24.1-1
---
> clightd 5.6-1
> cmatrix 2.0-2
53c56
< cups-filters 1.28.15-2
---
> cups-filters 1.28.16-1
54a58
> cython 0.29.32-2
58a63
> dbus-python 1.2.18-3
59a65
> ddcutil 1.3.0-1
65a72
> dolphin-emu 1:5.0.r16793.3cd82b6193-1
68c75
< dropbox 150.4.5000-1
---
> dropbox 148.4.4519-1
74a82
> emacs 28.1-7
75a84,87
> enet 1.3.17-1
> evtest 1.35-1
> exfatprogs 1.1.3-1
> exiv2 0.27.5-3
78d89
< fail2ban 0.11.2-3
90a102
> fltk 1.3.8-1
92c104
< foo2zjs-nightly 20201127-1
---
> freeglut 3.2.2-2
100a113
> gcr 3.41.1-2
102,103d114
< gdb 12.1-1
< gdb-common 12.1-1
105a117
> gegl 0.4.38-1
109a122
> gimp 2.10.32-1
111a125
> glew 2.2.0-5
115a130
> glu 9.0.2-3
119a135,136
> gobject-introspection-runtime 1.72.0-1
> google-chrome 103.0.5060.53-1
121a139
> gpodder 3.11.0-1
122a141
> graphviz 5.0.0-2
126a146,147
> gsfonts 20200910-2
> gsl 2.7.1-1
132a154
> gts 0.7.6.121130-2
137a160
> hdparm 9.64-1
139a163,164
> hspell 1.4-4
> hunspell 1.7.1-1
142a168,169
> i2c-tools 4.3-3
> i7z 0.27.2.git1-8
143a171
> ibus 1.5.26-2
144a173
> ifplugd 0.28-16
146a176
> imath 3.1.5-2
148a179
> intel-gpu-tools 1.26-1
156d186
< itch-setup-bin 1.26.0-1
157a188
> iw 5.19-1
159a191
> jasper 3.0.6-1
164d195
< jsoncpp 1.9.5-2
190d220
< lapack 3.10.1-1
192a223
> lensfun 1:0.3.3-1
196d226
< lib32-attr 2.5.1-1
220,222d249
< lib32-libva 2.15.0-2
< lib32-libva-vdpau-driver 0.7.4-6
< lib32-libvdpau 1.5-1
242d268
< lib32-opencl-nvidia 515.65.01-1
251a278
> libappindicator-gtk3 12.10.0.r296-2
257a285
> libb64 1.2.1-4
259a288
> libbsd 0.11.6-2
261a291,293
> libcddb 1.3.2-6
> libcdio 2.1.0-2
> libcdio-paranoia 10.2+2.0.1-2
267a300,301
> libdbusmenu-glib 16.04.0-5
> libdbusmenu-gtk3 16.04.0-5
271a306,307
> libdvdnav 6.1.1-1
> libdvdread 6.1.3-1
282a319
> libgexiv2 0.14.0-3
287c324
< libical 3.0.14-3
---
> libibus 1.5.26-2
288a326
> libid3tag 0.15.1b-11
291a330
> libimagequant 4.0.1-1
293c332
< libinih 56-1
---
> libindicator-gtk3 12.10.1-10
304a344,345
> libmaxminddb 1.6.0-3
> libmd 1.0.4-1
305a347
> libmng 2.0.3-3
307a350
> libmodule 5.0.1-1
310a354,355
> libmypaint 1.6.1-1
> libnatpmp 20150609-3
319a365
> libotf 0.9.16-3
331a378
> libraw 0.20.2-2
343a391
> libspiro 1:20220722-1
354c402
< libtiff 4.4.0-3
---
> libtiff 4.4.0-4
365d412
< libva-vdpau-driver 0.7.4-6
367d413
< libvdpau-va-gl 0.4.2-3
368a415
> libvoikko 4.3.1-2
373a421
> libwmf 0.2.12-2
375a424
> libx86 1.1-8
395d443
< libxmlb 0.3.9-1
407d454
< libxvmc 1.0.13-1
409d455
< libyaml 0.2.5-1
420a467
> lua 5.4.4-2
424a472,473
> m17n-db 1.8.0-3
> m17n-lib 1.8.0-12
428a478
> mbedtls 2.28.0-1
431a482,483
> metis 5.1.0.p10-2
> miniupnpc 2.2.3-1
434a487
> mlocate 0.26.git.20170220-7
435a489
> mpv 1:0.34.1-5
437a492,494
> mujs 1.2.0-2
> mypaint-brushes1 1.3.1-1
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---
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---
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---
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---
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---
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---
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---
> zoom 5.10.6-1

Last edited by swamp_rabbit (2022-08-25 05:56:27)

Arch Linux

#1 2022-08-20 12:58:28

steamwebhelper hangs, can't start steam

#2 2022-08-22 17:42:10

Re: steamwebhelper hangs, can't start steam

#3 2022-08-23 04:24:49

Re: steamwebhelper hangs, can't start steam

#4 2022-08-23 09:42:36

Re: steamwebhelper hangs, can't start steam

#5 2022-08-23 12:59:32

Re: steamwebhelper hangs, can't start steam

#6 2022-08-23 13:04:00

Re: steamwebhelper hangs, can't start steam

#7 2022-08-23 13:26:51

Re: steamwebhelper hangs, can't start steam

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