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Shyden

Member

Registered: 2022-02-18

Posts: 13

Help with steelseries arctis 7+

Ok I've been scratching my head at this one for awhile.

My headphones will randomly just not work for 0 reason I can tell. I wrote a script awhile back to change the profile on it when I return from suspend, but that's not working anymore, and they're also breaking on startup (breaking means no sound even though it says it's playing sound). I also had an issue where they would just vanish from the outputs for no reason but I *think* that's fixed. I have no clue what relevant info I could give. I have this

index: 8
    name: <alsa_card.usb-SteelSeries_Arctis_7_-00>
    driver: <module-alsa-card.c>
    owner module: 32
    properties:
        alsa.card = "0"
        alsa.card_name = "Arctis 7+"
        alsa.long_card_name = "SteelSeries Arctis 7+ at usb-0000:0a:00.3-3, full speed"
        alsa.driver_name = "snd_usb_audio"
        device.bus_path = "pci-0000:0a:00.3-usb-0:3:1.0"
        sysfs.path = "/devices/pci0000:00/0000:00:07.1/0000:0a:00.3/usb5/5-3/5-3:1.0/sound/card0"
        udev.id = "usb-SteelSeries_Arctis_7+-00"
        device.bus = "usb"
        device.vendor.id = "1038"
        device.vendor.name = "SteelSeries ApS"
        device.product.id = "220e"
        device.product.name = "Arctis 7+"
        device.serial = "SteelSeries_Arctis_7+"
        device.string = "0"
        device.description = "Arctis 7+"
        module-udev-detect.discovered = "1"
        device.icon_name = "audio-card-usb"
    profiles:
        input:mono-fallback: Mono Input (priority 1, available: unknown)
        output:analog-stereo: Analog Stereo Output (priority 6500, available: unknown)
        off: Off (priority 0, available: unknown)
    active profile: <output:analog-stereo>
    sinks:
        alsa_output.usb-SteelSeries_Arctis_7_-00.analog-stereo/#13: Arctis 7+ Analog Stereo
    sources:
        alsa_output.usb-SteelSeries_Arctis_7_-00.analog-stereo.monitor/#15: Monitor of Arctis 7+ Analog Stereo
    ports:
        analog-input-mic: Microphone (priority 8700, latency offset 0 usec, available: unknown)
            properties:
                device.icon_name = "audio-input-microphone"
        analog-output: Analog Output (priority 9900, latency offset 0 usec, available: unknown)
            properties:

but other than that I have nothing that I can give without someone asking first. I've tried online solutions, I've tried everything I could think of. If anyone has used these headphones before and has had the same issue, I'd love to know the solution.

Edit: heads up this is an old log that's missing some profiles, mainly output:iecsomethingsomething-stereo. somethingsomething is numbers but I cant remember them at the moment. I think it might be 859?

Last edited by Shyden (2022-09-03 13:23:23)

Shyden

Member

Registered: 2022-02-18

Posts: 13

Re: Help with steelseries arctis 7+

index: 4
	name: <alsa_card.usb-SteelSeries_Arctis_7_-00>
	driver: <module-alsa-card.c>
	owner module: 10
	properties:
		alsa.card = "0"
		alsa.card_name = "Arctis 7+"
		alsa.long_card_name = "SteelSeries Arctis 7+ at usb-0000:0a:00.3-3, full speed"
		alsa.driver_name = "snd_usb_audio"
		device.bus_path = "pci-0000:0a:00.3-usb-0:3:1.0"
		sysfs.path = "/devices/pci0000:00/0000:00:07.1/0000:0a:00.3/usb5/5-3/5-3:1.0/sound/card0"
		udev.id = "usb-SteelSeries_Arctis_7+-00"
		device.bus = "usb"
		device.vendor.id = "1038"
		device.vendor.name = "SteelSeries ApS"
		device.product.id = "220e"
		device.product.name = "Arctis 7+"
		device.serial = "SteelSeries_Arctis_7+"
		device.string = "0"
		device.description = "Arctis 7+"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-usb"
	profiles:
		input:mono-fallback: Mono Input (priority 1, available: unknown)
		output:analog-stereo: Analog Stereo Output (priority 6500, available: unknown)
		output:analog-stereo+input:mono-fallback: Analog Stereo Output + Mono Input (priority 6501, available: unknown)
		output:iec958-stereo: Digital Stereo (IEC958) Output (priority 5500, available: unknown)
		output:iec958-stereo+input:mono-fallback: Digital Stereo (IEC958) Output + Mono Input (priority 5501, available: unknown)
		off: Off (priority 0, available: unknown)
	active profile: <output:analog-stereo+input:mono-fallback>
	sinks:
		alsa_output.usb-SteelSeries_Arctis_7_-00.analog-stereo/#1: Arctis 7+ Analog Stereo
	sources:
		alsa_output.usb-SteelSeries_Arctis_7_-00.analog-stereo.monitor/#3: Monitor of Arctis 7+ Analog Stereo
		alsa_input.usb-SteelSeries_Arctis_7_-00.mono-fallback/#4: Arctis 7+ Mono
	ports:
		analog-input-mic: Microphone (priority 8700, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-output: Analog Output (priority 9900, latency offset 0 usec, available: unknown)
			properties:
				
		iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
			properties: 

This is what the "pacmd list-cards" command outputs right after a reboot. Rebooting also "solved" this problem, but it's likely its going to come back for no reason whatsoever so if anyone has any ideas, would be appreciated.

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,263

Re: Help with steelseries arctis 7+

Do you get errors for the device in your dmesg? Does restarting just pulseaudio

systemctl --user restart pulseaudio

help as well? During "not working" what is your output for

sudo fuser -v /dev/snd/*