Arch Linux

shuruper

Member

Registered: 2020-06-21

Posts: 67

[Solved] Thunderbolt 3 dock isn't recognized by Dell XPS 13 laptop

Hey there,

After a year of seamless operation, recently, when I'm booting the system after hibernation I've started to get a error when belkin Thunderbolt 3 Dock -Core got plugged in to xps laptop:

Sep 26 10:11:19 ganjArch kernel: ACPI BIOS Error (bug): Failure creating named object [\_GPE._E42.SPRT], AE_ALREADY_EXISTS (20220331/dswload2-326)
Sep 26 10:11:19 ganjArch kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20220331/psobject-220)
Sep 26 10:11:19 ganjArch kernel: ACPI Error: Aborting method \_GPE._E42 due to previous error (AE_ALREADY_EXISTS) (20220331/psparse-529)
Sep 26 10:11:19 ganjArch kernel: ACPI Error: Aborting method \_GPE._E42 due to previous error (AE_ALREADY_EXISTS) (20220331/psparse-529)
Sep 26 10:11:19 ganjArch kernel: ACPI Error: AE_ALREADY_EXISTS, while evaluating GPE method [_E42] (20220331/evgpe-511)
Sep 26 10:11:19 ganjArch kernel: pci 0000:01:00.0: [8086:1576] type 01 class 0x060400
Sep 26 10:11:19 ganjArch kernel: pci 0000:01:00.0: enabling Extended Tags
Sep 26 10:11:19 ganjArch kernel: pci 0000:01:00.0: supports D1 D2
Sep 26 10:11:19 ganjArch kernel: pci 0000:01:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Sep 26 10:11:19 ganjArch kernel: pci 0000:01:00.0: 15.752 Gb/s available PCIe bandwidth, limited by 8.0 GT/s PCIe x2 link at 0000:00:1c.0 (capable of 31.504 Gb/s with 8.0 GT/s PCIe x4 link)
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:00.0: [8086:1576] type 01 class 0x060400
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:00.0: enabling Extended Tags
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:00.0: supports D1 D2
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:01.0: [8086:1576] type 01 class 0x060400
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:01.0: enabling Extended Tags
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:01.0: supports D1 D2
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:01.0: PME# supported from D0 D1 D2 D3hot D3cold
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:02.0: [8086:1576] type 01 class 0x060400
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:02.0: enabling Extended Tags
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:02.0: supports D1 D2
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:02.0: PME# supported from D0 D1 D2 D3hot D3cold
Sep 26 10:11:19 ganjArch kernel: pci 0000:01:00.0: PCI bridge to [bus 02-39]
Sep 26 10:11:19 ganjArch kernel: pci 0000:01:00.0:   bridge window [mem 0xc4000000-0xda0fffff]
Sep 26 10:11:19 ganjArch kernel: pci 0000:01:00.0:   bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Sep 26 10:11:19 ganjArch kernel: pci 0000:03:00.0: [8086:1575] type 00 class 0x088000
Sep 26 10:11:19 ganjArch kernel: pci 0000:03:00.0: reg 0x10: [mem 0xda000000-0xda03ffff]
Sep 26 10:11:19 ganjArch kernel: pci 0000:03:00.0: reg 0x14: [mem 0xda040000-0xda040fff]
Sep 26 10:11:19 ganjArch kernel: pci 0000:03:00.0: enabling Extended Tags
Sep 26 10:11:19 ganjArch kernel: pci 0000:03:00.0: supports D1 D2
Sep 26 10:11:19 ganjArch kernel: pci 0000:03:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:00.0: PCI bridge to [bus 03]
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:00.0:   bridge window [mem 0xda000000-0xda0fffff]
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:01.0: PCI bridge to [bus 04-38]
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:01.0:   bridge window [mem 0xc4000000-0xd9efffff]
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:01.0:   bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:02.0: PCI bridge to [bus 39]
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:02.0:   bridge window [mem 0xd9f00000-0xd9ffffff]
Sep 26 10:11:19 ganjArch kernel: pci_bus 0000:02: Allocating resources
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:01.0: bridge window [io  0x1000-0x0fff] to [bus 04-38] add_size 1000
Sep 26 10:11:19 ganjArch kernel: pci 0000:01:00.0: bridge window [io  0x1000-0x0fff] to [bus 02-39] add_size 2000
Sep 26 10:11:19 ganjArch kernel: pci 0000:01:00.0: BAR 13: assigned [io  0x2000-0x3fff]
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:01.0: BAR 13: assigned [io  0x2000-0x2fff]
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:00.0: PCI bridge to [bus 03]
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:00.0:   bridge window [mem 0xda000000-0xda0fffff]
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:01.0: PCI bridge to [bus 04-38]
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:01.0:   bridge window [io  0x2000-0x2fff]
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:01.0:   bridge window [mem 0xc4000000-0xd9efffff]
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:01.0:   bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:02.0: PCI bridge to [bus 39]
Sep 26 10:11:19 ganjArch kernel: pci 0000:02:02.0:   bridge window [mem 0xd9f00000-0xd9ffffff]
Sep 26 10:11:19 ganjArch kernel: pci 0000:01:00.0: PCI bridge to [bus 02-39]
Sep 26 10:11:19 ganjArch kernel: pci 0000:01:00.0:   bridge window [io  0x2000-0x3fff]
Sep 26 10:11:19 ganjArch kernel: pci 0000:01:00.0:   bridge window [mem 0xc4000000-0xda0fffff]
Sep 26 10:11:19 ganjArch kernel: pci 0000:01:00.0:   bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Sep 26 10:11:19 ganjArch kernel: pcieport 0000:01:00.0: enabling device (0006 -> 0007)
Sep 26 10:11:19 ganjArch kernel: pcieport 0000:02:01.0: enabling device (0006 -> 0007)
Sep 26 10:11:19 ganjArch boltd[581]: probing: adding /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0 to roots
Sep 26 10:11:19 ganjArch boltd[581]: probing: started [1000]
Sep 26 10:11:19 ganjArch kernel: DMAR: DRHD: handling fault status reg 2
Sep 26 10:11:19 ganjArch kernel: DMAR: [INTR-REMAP] Request device [03:00.0] fault index 0x8400 [fault reason 0x25] Blocked a compatibility format interrupt request
Sep 26 10:11:19 ganjArch kernel: DMAR: DRHD: handling fault status reg 2
Sep 26 10:11:19 ganjArch kernel: DMAR: [INTR-REMAP] Request device [03:00.0] fault index 0x8100 [fault reason 0x25] Blocked a compatibility format interrupt request
Sep 26 10:11:20 ganjArch kernel: DMAR: DRHD: handling fault status reg 2
Sep 26 10:11:20 ganjArch kernel: DMAR: [INTR-REMAP] Request device [03:00.0] fault index 0x8100 [fault reason 0x25] Blocked a compatibility format interrupt request
Sep 26 10:11:22 ganjArch boltd[581]: probing: timeout, done: [2997559] (2000000)
Sep 26 10:11:24 ganjArch kernel: DMAR: DRHD: handling fault status reg 2
Sep 26 10:11:24 ganjArch kernel: DMAR: [INTR-REMAP] Request device [03:00.0] fault index 0x8400 [fault reason 0x25] Blocked a compatibility format interrupt request
Sep 26 10:11:24 ganjArch kernel: DMAR: DRHD: handling fault status reg 2
Sep 26 10:11:24 ganjArch kernel: DMAR: [INTR-REMAP] Request device [03:00.0] fault index 0x8100 [fault reason 0x25] Blocked a compatibility format interrupt request
Sep 26 10:11:25 ganjArch kernel: DMAR: DRHD: handling fault status reg 2
Sep 26 10:11:25 ganjArch kernel: DMAR: [INTR-REMAP] Request device [03:00.0] fault index 0x8100 [fault reason 0x25] Blocked a compatibility format interrupt request
Sep 26 10:11:29 ganjArch kernel: DMAR: DRHD: handling fault status reg 2
Sep 26 10:11:29 ganjArch kernel: DMAR: [INTR-REMAP] Request device [03:00.0] fault index 0x8400 [fault reason 0x25] Blocked a compatibility format interrupt request
Sep 26 10:11:29 ganjArch kernel: DMAR: DRHD: handling fault status reg 2
Sep 26 10:11:29 ganjArch kernel: DMAR: [INTR-REMAP] Request device [03:00.0] fault index 0x8100 [fault reason 0x25] Blocked a compatibility format interrupt request
Sep 26 10:11:30 ganjArch kernel: DMAR: DRHD: handling fault status reg 2
Sep 26 10:11:30 ganjArch kernel: DMAR: [INTR-REMAP] Request device [03:00.0] fault index 0x8100 [fault reason 0x25] Blocked a compatibility format interrupt request
Sep 26 10:11:34 ganjArch kernel: DMAR: DRHD: handling fault status reg 2
Sep 26 10:11:34 ganjArch kernel: DMAR: [INTR-REMAP] Request device [03:00.0] fault index 0x8400 [fault reason 0x25] Blocked a compatibility format interrupt request
Sep 26 10:11:34 ganjArch kernel: DMAR: DRHD: handling fault status reg 2
Sep 26 10:11:34 ganjArch kernel: DMAR: [INTR-REMAP] Request device [03:00.0] fault index 0x8100 [fault reason 0x25] Blocked a compatibility format interrupt request
Sep 26 10:11:35 ganjArch kernel: DMAR: DRHD: handling fault status reg 2
Sep 26 10:11:35 ganjArch kernel: DMAR: [INTR-REMAP] Request device [03:00.0] fault index 0x8100 [fault reason 0x25] Blocked a compatibility format interrupt request
Sep 26 10:11:40 ganjArch kernel: thunderbolt 0000:03:00.0: failed to send driver ready to ICM
Sep 26 10:11:40 ganjArch kernel: thunderbolt: probe of 0000:03:00.0 failed with error -110

this is an output of "journalctl -f" right after I plugged TB in. "lsusb" command doesn't see any TB Dock. Rescan as suggested by archwiki isn't helping.
Other TB devices fail in quite similar fashion.
Interestingly enough, after rebooting my laptop this issue goes away.

Any help would be appreciated.

Last edited by shuruper (2022-09-26 18:04:02)

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,076

Re: [Solved] Thunderbolt 3 dock isn't recognized by Dell XPS 13 laptop

Make sure you're on 5.19.11 there is a known regression with certain thunderbolt plugs that should be fixed there.

shuruper

Member

Registered: 2020-06-21

Posts: 67

Re: [Solved] Thunderbolt 3 dock isn't recognized by Dell XPS 13 laptop

An upgrade to 5.19.11 and a couple of back and forth seem to confirm that issue is solved now. Thanks.