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wendiner

Member

Registered: 2022-10-10

Posts: 1

Not picking up USB drive

My USB drive isn't showing up in /dev/ or lsblk for some reason.
It's also not listed in the boot order, despite having a bootable image (I think), but that's probably unrelated.
I'm not 100% sure which log files would be most enlightening, so I've just grabbed all of the ones that sounded remotely relevant.

Here's my "dmesg | grep -i USB":

[    0.192314] ACPI: bus type USB registered
[    0.192314] usbcore: registered new interface driver usbfs
[    0.192314] usbcore: registered new interface driver hub
[    0.192314] usbcore: registered new device driver usb
[    0.229676] pci 0000:00:1a.0: quirk_usb_early_handoff+0x0/0x750 took 14736 usecs
[    0.246329] pci 0000:00:1d.0: quirk_usb_early_handoff+0x0/0x750 took 16238 usecs
[    0.371251] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
[    0.371455] ehci-pci 0000:00:1a.0: new USB bus registered, assigned bus number 1
[    0.386214] ehci-pci 0000:00:1a.0: USB 2.0 started, EHCI 1.00
[    0.386357] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.19
[    0.386361] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    0.386363] usb usb1: Product: EHCI Host Controller
[    0.386365] usb usb1: Manufacturer: Linux 5.19.13-arch1-1 ehci_hcd
[    0.386367] usb usb1: SerialNumber: 0000:00:1a.0
[    0.386631] hub 1-0:1.0: USB hub found
[    0.386947] ehci-pci 0000:00:1d.0: new USB bus registered, assigned bus number 2
[    0.402890] ehci-pci 0000:00:1d.0: USB 2.0 started, EHCI 1.00
[    0.403026] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.19
[    0.403030] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    0.403032] usb usb2: Product: EHCI Host Controller
[    0.403034] usb usb2: Manufacturer: Linux 5.19.13-arch1-1 ehci_hcd
[    0.403036] usb usb2: SerialNumber: 0000:00:1d.0
[    0.403267] hub 2-0:1.0: USB hub found
[    0.403416] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
[    0.403438] uhci_hcd: USB Universal Host Controller Interface driver
[    0.403485] usbcore: registered new interface driver usbserial_generic
[    0.403490] usbserial: USB Serial support registered for generic
[    0.639557] usb 1-1: new high-speed USB device number 2 using ehci-pci
[    0.652892] usb 2-1: new high-speed USB device number 2 using ehci-pci
[    0.786709] usb 1-1: New USB device found, idVendor=8087, idProduct=0024, bcdDevice= 0.00
[    0.786720] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    0.787369] hub 1-1:1.0: USB hub found
[    0.800459] usb 2-1: New USB device found, idVendor=8087, idProduct=0024, bcdDevice= 0.00
[    0.800466] usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    0.800899] hub 2-1:1.0: USB hub found
[    1.066213] usb 1-1.1: new high-speed USB device number 3 using ehci-pci
[    1.165130] usb 1-1.1: New USB device found, idVendor=0bda, idProduct=0129, bcdDevice=39.60
[    1.165149] usb 1-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[    1.165156] usb 1-1.1: Product: USB2.0-CRW
[    1.165161] usb 1-1.1: Manufacturer: Generic
[    1.165165] usb 1-1.1: SerialNumber: 20100201396000000
[    1.239554] usb 1-1.3: new high-speed USB device number 4 using ehci-pci
[    1.391395] usb 1-1.3: New USB device found, idVendor=10f1, idProduct=1a3d, bcdDevice=62.03
[    1.391414] usb 1-1.3: New USB device strings: Mfr=2, Product=1, SerialNumber=3
[    1.391421] usb 1-1.3: Product: TOSHIBA Web Camera
[    1.391426] usb 1-1.3: Manufacturer: Importek
[    1.391431] usb 1-1.3: SerialNumber: MU062ASA
[    2.101535] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 3
[    2.106777] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 4
[    2.106784] xhci_hcd 0000:00:14.0: Host supports USB 3.0 SuperSpeed
[    2.106849] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.19
[    2.106854] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.106858] usb usb3: Product: xHCI Host Controller
[    2.106861] usb usb3: Manufacturer: Linux 5.19.13-arch1-1 xhci-hcd
[    2.106863] usb usb3: SerialNumber: 0000:00:14.0
[    2.107051] hub 3-0:1.0: USB hub found
[    2.108878] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.19
[    2.108885] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.108888] usb usb4: Product: xHCI Host Controller
[    2.108891] usb usb4: Manufacturer: Linux 5.19.13-arch1-1 xhci-hcd
[    2.108894] usb usb4: SerialNumber: 0000:00:14.0
[    2.109065] hub 4-0:1.0: USB hub found
[    2.122341] usbcore: registered new interface driver rtsx_usb
[   16.515763] usb 1-1.3: Found UVC 1.00 device TOSHIBA Web Camera (10f1:1a3d)
[   16.547915] input: TOSHIBA Web Camera: TOSHIBA Web as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.3/1-1.3:1.0/input/input11
[   16.548006] usbcore: registered new interface driver uvcvideo
[  101.899619] usb 3-1: new high-speed USB device number 2 using xhci_hcd
[  107.033010] usb 3-1: device descriptor read/64, error -110
[  122.606176] usb 3-1: device descriptor read/64, error -110
[  122.836179] usb 3-1: new high-speed USB device number 3 using xhci_hcd
[  128.156150] usb 3-1: device descriptor read/64, error -110
[  143.726104] usb 3-1: device descriptor read/64, error -110
[  143.832962] usb usb3-port1: attempt power cycle
[  144.239365] usb 3-1: new high-speed USB device number 4 using xhci_hcd
[  154.902838] usb 3-1: device not accepting address 4, error -62
[  155.026174] usb 3-1: new high-speed USB device number 5 using xhci_hcd
[  165.569634] usb 3-1: device not accepting address 5, error -62
[  165.569860] usb usb3-port1: unable to enumerate USB device
[  410.642993] usb 3-2: new high-speed USB device number 6 using xhci_hcd
[  415.939688] usb 3-2: device descriptor read/64, error -110
[  431.513042] usb 3-2: device descriptor read/64, error -110
[  431.742981] usb 3-2: new high-speed USB device number 7 using xhci_hcd
[  437.059687] usb 3-2: device descriptor read/64, error -110
[  452.632984] usb 3-2: device descriptor read/64, error -110
[  452.739850] usb usb3-port2: attempt power cycle
[  453.142966] usb 3-2: new high-speed USB device number 8 using xhci_hcd
[  463.809558] usb 3-2: device not accepting address 8, error -62
[  463.936206] usb 3-2: new high-speed USB device number 9 using xhci_hcd
[  474.689624] usb 3-2: device not accepting address 9, error -62
[  474.689873] usb usb3-port2: unable to enumerate USB device

my "lsusb" (w/o the USB plugged in; hangs once I do):

Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 10f1:1a3d Importek TOSHIBA Web Camera
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

...and finally, my "usb-devices":

T:  Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480 MxCh= 2
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=1d6b ProdID=0002 Rev=05.19
S:  Manufacturer=Linux 5.19.13-arch1-1 ehci_hcd
S:  Product=EHCI Host Controller
S:  SerialNumber=0000:00:1a.0
C:  #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   4 Ivl=256ms

T:  Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  2 Spd=480 MxCh= 6
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS=64 #Cfgs=  1
P:  Vendor=8087 ProdID=0024 Rev=00.00
C:  #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   1 Ivl=256ms

T:  Bus=01 Lev=02 Prnt=02 Port=00 Cnt=01 Dev#=  3 Spd=480 MxCh= 0
D:  Ver= 2.00 Cls=ff(vend.) Sub=ff Prot=ff MxPS=64 #Cfgs=  1
P:  Vendor=0bda ProdID=0129 Rev=39.60
S:  Manufacturer=Generic
S:  Product=USB2.0-CRW
S:  SerialNumber=20100201396000000
C:  #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=500mA
I:  If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=06 Prot=50 Driver=rtsx_usb
E:  Ad=01(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E:  Ad=82(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E:  Ad=83(I) Atr=03(Int.) MxPS=   3 Ivl=64ms

T:  Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480 MxCh= 2
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=1d6b ProdID=0002 Rev=05.19
S:  Manufacturer=Linux 5.19.13-arch1-1 ehci_hcd
S:  Product=EHCI Host Controller
S:  SerialNumber=0000:00:1d.0
C:  #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   4 Ivl=256ms

T:  Bus=02 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  2 Spd=480 MxCh= 6
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS=64 #Cfgs=  1
P:  Vendor=8087 ProdID=0024 Rev=00.00
C:  #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   1 Ivl=256ms

T:  Bus=03 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480 MxCh= 4
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS=64 #Cfgs=  1
P:  Vendor=1d6b ProdID=0002 Rev=05.19

So far, I've tried unplugging and plugging the USB, occasionally into different ports, and performing the one thing that every Arch newbie knows how to do by heart: "sudo pacman -Syu" followed by a reboot. I've also tested different USB drives (didn't work), and plugged them into different computers (did work), leading me to believe that this isn't a hardware issue.
As to what caused the issue in the first place, I might've accidentally yanked the drive during some crucial boot process, but I don't know for sure.

seth

Member

From: Won't reply 2 private help req

Registered: 2012-09-03

Posts: 76,476

Re: Not picking up USB drive

"dmesg | grep -i USB"

dmesg -w # then plug the key and post the response

However from what is there it looks as if the controller doesn't respond, it the key is toast.
If this is a systematic issue, ie. no usb key works at all, please post a complete system journal (sudo journalctl -b)

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