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jodema

Member

Registered: 2018-02-07

Posts: 4

SSD M2 problem on hibernating

I have installed a new Crucial SSD to replace an old Transcend SSD that failed, it is installed in a Sabrent NVMe M.2 SSD to PCIe card.  It is formatted with a swap partition and a ext4 data partition. Everything checks out OK and works fine until the computer attempts to hibernate.
During the hibernate process the computer goes to sleep then wakes up before it then restarts instead of hibernating.  The SSD has disappeared from the system and can not be found by the system and is not listed by fdisk.
After a reboot the SSD is back working fine.

Does anyone have any idea what could be wrong. Could it be a defective SSD? Smartctl says it is OK

smartctl 7.3 2022-02-28 r5338 [x86_64-linux-6.0.9-arch1-1] (local build)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, [url=http://www.smartmontools.org]www.smartmontools.org[/url]

=== START OF INFORMATION SECTION ===
Model Number:                       CT500P3SSD8
Serial Number:                      2241E6784789
Firmware Version:                   P9CR30A
PCI Vendor/Subsystem ID:            0xc0a9
IEEE OUI Identifier:                0x00a075
Controller ID:                      1
NVMe Version:                       1.4
Number of Namespaces:               1
Namespace 1 Size/Capacity:          500,107,862,016 [500 GB]
Namespace 1 Formatted LBA Size:     512
Namespace 1 IEEE EUI-64:            6479a7 6cc0000099
Local Time is:                      Sun Nov 20 12:00:11 2022 GMT
Firmware Updates (0x12):            1 Slot, no Reset required
Optional Admin Commands (0x0017):   Security Format Frmw_DL Self_Test
Optional NVM Commands (0x005e):     Wr_Unc DS_Mngmt Wr_Zero Sav/Sel_Feat Timestmp
Log Page Attributes (0x06):         Cmd_Eff_Lg Ext_Get_Lg
Maximum Data Transfer Size:         64 Pages
Warning  Comp. Temp. Threshold:     85 Celsius
Critical Comp. Temp. Threshold:     95 Celsius

Supported Power States
St Op     Max   Active     Idle   RL RT WL WT  Ent_Lat  Ex_Lat
 0 +     6.00W  0.0000W       -    0  0  0  0        0       0
 1 +     3.00W  0.0000W       -    0  0  0  0        0       0
 2 +     1.50W  0.0000W       -    0  0  0  0        0       0
 3 -   0.0250W  0.0000W       -    3  3  3  3     5000    1900
 4 -   0.0030W       -        -    4  4  4  4    13000  100000

Supported LBA Sizes (NSID 0x1)
Id Fmt  Data  Metadt  Rel_Perf
 0 +     512       0         1
 1 -    4096       0         0

=== START OF SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

SMART/Health Information (NVMe Log 0x02)
Critical Warning:                   0x00
Temperature:                        28 Celsius
Available Spare:                    100%
Available Spare Threshold:          5%
Percentage Used:                    0%
Data Units Read:                    2,298 [1.17 GB]
Data Units Written:                 78,925 [40.4 GB]
Host Read Commands:                 32,727
Host Write Commands:                165,673
Controller Busy Time:               0
Power Cycles:                       8
Power On Hours:                     12
Unsafe Shutdowns:                   2
Media and Data Integrity Errors:    0
Error Information Log Entries:      19
Warning  Comp. Temperature Time:    0
Critical Comp. Temperature Time:    0
Temperature Sensor 1:               28 Celsius
Temperature Sensor 2:               38 Celsius
Temperature Sensor 8:               28 Celsius

Error Information (NVMe Log 0x01, 16 of 16 entries)
Num   ErrCount  SQId   CmdId  Status  PELoc          LBA  NSID    VS
  0         19     0  0x6008  0x4005  0x028            0     0     -

Last edited by jodema (2022-11-20 17:40:43)

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 19,768

Re: SSD M2 problem on hibernating

Welcome to the forums.  I abused my moderator powers to edit your post to add BBCode CODE tags around your program output.  We ask that you do this as a courtesy to your reader.  That link is also available under every post box on the forums.  You can edit your post to see what I did.

Does your firmware setup (erroneously called the 'BIOS Screen') have any mention of software RAID?  It may be that the old drive was configured as part of said RAID.

Last edited by ewaller (2022-11-20 16:30:02)

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jodema

Member

Registered: 2018-02-07

Posts: 4

Re: SSD M2 problem on hibernating

Welcome to the forums.  I abused my moderator powers to edit your post to add BBCode CODE tags around your program output.  We ask that you do this as a courtesy to your reader.  That link is also available under every post box on the forums.  You can edit your post to see what I did.

Thank you I will try to be good in future...

Does your firmware setup (erroneously called the 'BIOS Screen') have any mention of software RAID?  It may be that the old drive was configured as part of said RAID.

NVMe raid mode is disabled in the firmware setup so I don't think this is the issue.

Do you have any other ideas?

cfr

Member

From: Cymru

Registered: 2011-11-27

Posts: 7,132

Re: SSD M2 problem on hibernating

I would be suspicious of those 19 error log entries.

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xerxes_

Member

Registered: 2018-04-29

Posts: 675

Re: SSD M2 problem on hibernating

You can try 'hdparm -iI /dev/your_disk_name' to display some information about your SSD or install nvme-cli package to find out more about it.

jodema

Member

Registered: 2018-02-07

Posts: 4

Re: SSD M2 problem on hibernating

I replaced the Crucial SSD with a WD Blue SSD, it functions correctly and does not disappear after the computer sleeps. So I returned the the Crucial SSD to Amazon.

All is now hunky-dory.

Thank you everyone for trying to help it is much appreciated.

Last edited by jodema (2022-11-28 14:40:27)