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#1 2022-12-13 07:51:11

seidler2547
Member
Registered: 2014-12-31
Posts: 6

Cups remote server stuck at "getting printer information"

For a number of years I've had a local Arch VM as a printing server. It just runs CUPS and connects to a networked printer. The main reason is consistent configuration across all clients and also automatic colour correction.

For quite some time now there is a problem that I can only print one job (or even attempt to print one job) and then the default printer on the server will be in a state called "getting printer information". The cups server error_log has this line:

E [13/Dec/2022:07:48:16 +0000] [Client 521] Returning IPP client-error-forbidden for CUPS-Create-Local-Printer (ipp://localhost/printers/EPSON_L6270_Series) from [v1.::ffff:192.168.79.10].

I have no idea what this is and why it is happening. Can anyone help me out?

Thanks

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#2 2022-12-13 10:30:00

elkoraco
Member
Registered: 2013-02-18
Posts: 140

Re: Cups remote server stuck at "getting printer information"

Are you running systemd-resolved?

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#3 2022-12-13 15:07:36

seth
Member
Registered: 2012-09-03
Posts: 60,805

Re: Cups remote server stuck at "getting printer information"

I can only print one job

From where?
Can you print from within the VM?

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#4 2025-01-10 07:51:29

antipovden
Member
Registered: 2019-04-10
Posts: 2

Re: Cups remote server stuck at "getting printer information"

elkoraco wrote:

Are you running systemd-resolved?

Thank you! I came here while googling about the similar problem, and enabling and starting systemd-resolve *resolved* the issue (I have also restarted cups-browsd, but I am not sure if it was necessary).

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#5 2025-01-10 08:38:58

seth
Member
Registered: 2012-09-03
Posts: 60,805

Re: Cups remote server stuck at "getting printer information"

https://wiki.archlinux.org/title/CUPS#Printer_discovery
You're gonna "need" (to detect, not to access) *some* mDNS handling, though whether systemd-resolved is really capable of that as of now seems contentious: https://github.com/apple/cups/issues/5452

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