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vladuz976

Member

From: Venice, CA

Registered: 2005-11-04

Posts: 108

Problem with smtp in Sylpheed and Thunderbird. Cannot send

I have two pop3 accounts both of which used to work fine with sylpheed.
I can receive mail but cannot send any.
Server auth is enabled passwords are correct. It just keeps saying that it is connecting to smtp server but nothing is happening.
Can someone please help??

This is my sylpheed log:

Eric

[22:07:27] * message: Connecting to POP3 server: mail.ucla.edu...
[22:07:43] * message: Incorporation cancelled
[22:07:43] * message: Connecting to POP3 server: mail.rectang.com...
[22:07:47] * message: Incorporation cancelled

All I get is a message "connecting to smtp server" and that stays until I kill the program.

I ran sylpheed in debug mode and got this:

vladuz@box:~$ sylpheed --debug
current dir: /home/vladuz/.sylpheed-2.0
current dir: /home/vladuz
Reading configuration...
Found [Common]
Finished reading configuration.
Reading filter configuration...
Reading /home/vladuz/.sylpheed-2.0/filter.xml
Reading actions configurations...
Reading configuration for displaying headers...
GpgME Protocol: OpenPGP
      Version: 1.4.5
GpgME Protocol: CMS
      Version: 1.9.22
Creating main window...
Creating folder view...
Creating summary view...
Creating message view...
Creating header view...
Creating text view...
Creating MIME view...
Creating text view...
Creating image view...
Creating log window...
Setting widgets... done.
summary_set_column_order: pos 0 : type 0, vislble 1
summary_set_column_order: pos 1 : type 1, vislble 1
summary_set_column_order: pos 2 : type 2, vislble 1
summary_set_column_order: pos 3 : type 3, vislble 1
summary_set_column_order: pos 4 : type 4, vislble 1
summary_set_column_order: pos 5 : type 5, vislble 1
summary_set_column_order: pos 6 : type 6, vislble 1
summary_set_column_order: pos 7 : type 7, vislble 0
done.
Reading all config for each account...
Found label: Account: 1
Found label: Account: 2
current locale: en_US.UTF-8
Reading configuration...
Found [Account: 1]
Finished reading configuration.
Reading custom header configuration...
Reading configuration...
Found [Account: 2]
Finished reading configuration.
Reading custom header configuration...
Setting folder info...
empty folder

Reading address index...
done.
Folder draft is selected
current dir: /home/vladuz/Mail/draft
Scanning folder (draft)...
Folder is not modified.
Reading summary cache...done.
Marking the messages...
new: 0 unread: 0 unflagged: 0 total: 1
cache_dirty: 0, mark_dirty: 0
    Setting summary from message data...done.

Creating compose window...
addressbook_load_completion
addressbook_load_completion... done
start_address_completion ref count 1
template.c:120 reading templates dir /home/vladuz/.sylpheed-2.0/templates
can't open signature file: /home/vladuz/.signature
src encoding = UTF-8, out encoding = ISO-8859-1, body encoding = US-ASCII, transfer encoding = 7bit
generated Message-ID: 20061017224348.58b8123c.ericdan@ucla.edu
Creating progress dialog...
LibSylph-Message: Connecting to SMTP server: mail.ucla.edu ...

send_message_smtp(): begin event loop

(sylpheed:14154): LibSylph-WARNING **: session timeout.


(sylpheed:14154): LibSylph-WARNING **: [22:44:48] Session timed out.

Creating alert panel dialog...
session (0x83d31c0): connection cancelled
session (0x83d31c0): destroyed

Snarkout

Member

Registered: 2005-11-13

Posts: 542

Re: Problem with smtp in Sylpheed and Thunderbird. Cannot send

The server itself seems fine - it answers on both port 25 and port 587, but I don't have an account on it so I didn't even try "talking" to it.  Are you running a firewall?  What do you see if you do:

telnet mail.ucla.edu 25

or

telnet mail.ucla.edu 587

?

---

Unthinking respect for authority is the greatest enemy of truth.
-Albert Einstein

vladuz976

Member

From: Venice, CA

Registered: 2005-11-04

Posts: 108

Re: Problem with smtp in Sylpheed and Thunderbird. Cannot send

This is what I get:

vladuz@box:~$ telnet mail.ucla.edu 25
Trying 169.232.48.151...
telnet: connect to address 169.232.48.151: Connection timed out

and

vladuz@box:~$ telnet mail.ucla.edu 587
Trying 169.232.46.157...
Connected to mail.ucla.edu.
Escape character is '^]'.
220 mail.ucla.edu ESMTP Sendmail 8.13.6/8.13.6; Wed, 18 Oct 2006 06:29:14 -0700

Snarkout

Member

Registered: 2005-11-13

Posts: 542

Re: Problem with smtp in Sylpheed and Thunderbird. Cannot send

That's trippy, since I can attach to 25 on that server just fine from here.  Are you sure you're not running a firewall on your box, or perhaps have blocked ports with your router/ap?  In any event, it looks like you can use the submission port just fine, so try changing your smtp port sylpheed (I don't use it, so I have no idea how to do this - it should be dead simple though) from 25 to 587.  This isn't really a complete solution, since if your issue *is* local to your machine you'll have this issue other places, but it's a workaround, and a common one for smtp-auth servers.

---

Unthinking respect for authority is the greatest enemy of truth.
-Albert Einstein

vladuz976

Member

From: Venice, CA

Registered: 2005-11-04

Posts: 108

Re: Problem with smtp in Sylpheed and Thunderbird. Cannot send

I never set a firewall up on this machine. Unless some package installed soemthing that I don't know about. How can I test what's blocking that port?

Snarkout

Member

Registered: 2005-11-13

Posts: 542

Re: Problem with smtp in Sylpheed and Thunderbird. Cannot send

tcptraceroute works well for that sort of thing - I use it all the time.  I wouldn't worry too much about it, though - maybe your school doesn't want you using 25 from inside the network for some reason.  The important thing to test at this point is whether 587 *does* work.

---

Unthinking respect for authority is the greatest enemy of truth.
-Albert Einstein

vladuz976

Member

From: Venice, CA

Registered: 2005-11-04

Posts: 108

Re: Problem with smtp in Sylpheed and Thunderbird. Cannot send

Thanks a lot. specifing port 587 works out!

Thanks again for your help.

Eric

vladuz976

Member

From: Venice, CA

Registered: 2005-11-04

Posts: 108

Re: Problem with smtp in Sylpheed and Thunderbird. Cannot send

so here it goes again.
it turns out that my at&t router runs a firewall by default. I went to the router's webinterface and allowed all ports on this computer. i restarted network since it assigned me a new ip but still port 25 doesn't work. restarted the router and my network and still nothing. Same on the macbook connected to the same router. no smtp port working.

vladuz@box:~$ telnet mail.savemachine.com 25
Trying 80.175.38.168...
telnet: Unable to connect to remote host: Connection timed out
 
vladuz@box:~$ telnet mail.rectang.com 25
Trying 80.175.38.168...
telnet: Unable to connect to remote host: Connection timed out

here is the log from sylpheed:
http://rafb.net/paste/results/CLZ0If34.html

Can anybody help me unblock port 25?

vladuz976

Member

From: Venice, CA

Registered: 2005-11-04

Posts: 108

Re: Problem with smtp in Sylpheed and Thunderbird. Cannot send

I hear from people on the irc that AOL, BT and apparently also AT&T block port 25  by default.
So that was the problem.

Thanks