[SOLVED] Firefox no longer loads pages since update & crash

scippie · 2023-02-17 13:45:03

I just updated with yay -Syu. Only non-aur things were updated.
During that process, I was browsing with Firefox.
At some point, I reloaded a tab in Firefox and it said the tab had crashed. I clicked reopen and then the tab said a new version of Firefox was installed and I had to restart (like it always does with an update).

But this time, Firefox will not load any page anymore. It will act like loading for a couple of milliseconds and then will simply show a blank page or keep the current page (Firefox propaganda) unchanged.
I first cleared the cache.
Then I rebooted.
Then I went for troubleshoot mode and created a new profile and started it.
Then I tried a full refresh of firefox.
Then I went to the arch wiki to the troubleshoot section of Firefox and found nothing new.
I uninstalled Firefox, cleared my yay and pacman caches, installed it again.
I removed the $HOME/.mozilla directory.
Nothing of the above helped.

Oh by the way, other browsers just work fine, so it's not an internet connection or network connection issue.

Any tips on what more I can do?

Last edited by scippie (2023-02-20 12:24:54)

christophergray · 2023-02-17 15:35:17

You could check the sonames list at https://archlinux.org/packages/extra/x86_64/firefox/ against your system. Or install a flatpak of firefox.

scippie · 2023-02-17 16:02:03

christophergray wrote:

You could check the sonames list at https://archlinux.org/packages/extra/x86_64/firefox/ against your system.

I see the list with sonames, but what do you mean with check them?

christophergray wrote:

Or install a flatpak of firefox.

I'd really prefer to simply solve the issue. I've been using Arch for years without any flatpak and issues like this.

seth · 2023-02-17 16:19:50

Any tips on what more I can do?

Start by not using yay.

It will act like loading for a couple of milliseconds and then will simply show a blank page or keep the current page (Firefox propaganda) unchanged

Can you open local (html) files?
Can you open https://216.58.212.174 (google.com)?

fennec001 · 2023-02-17 17:27:36

Experiencing the same issue after updating to Firefox v.110.0

If I try to load any web page such as https://google.com, Firefox simply fails to load the page.
Trying with https://216.58.212.174 same issue.
Opening a web page served on the same LAN (hosted on a NAS) fails to load.
Opening a local web page loads successfully.

Additional notes.

Downloading Firefox v.110.0 as a tar from https://www.mozilla.org/en-US/firefox/new/ then running the Firefox executable; works and web pages load successfully
Install of Firefox v.110.0 on KDE Neon; works and web pages load successfully

Preliminary log from the Browser Console returns the following:

TypeError: NetworkError when attempting to fetch resource. ASRouter.jsm:126:13
    reportError resource://activity-stream/lib/ASRouter.jsm:126
    _remoteSettingsLoader resource://activity-stream/lib/ASRouter.jsm:333

HTTPS Service: Failed contacting service: NetworkError when attempting to fetch resource.

seth · 2023-02-17 19:54:50

https://bugzilla.mozilla.org/show_bug.cgi?id=1280189
https://stackoverflow.com/questions/625 … h-resource has it down to an adblocker, but

The OP wrote:

Then I went for troubleshoot mode and created a new profile and started it.

The FF build has this massive patch: https://github.com/archlinux/svntogit-p … sync.patch

ASRouter.jsm is from https://github.com/mozilla/activity-stream - "Firefox Home (New Tab) [Deprecated Version]"
What if you change the new tab to eg. an empty page?

fennec001 · 2023-02-17 22:14:17

seth wrote:

https://bugzilla.mozilla.org/show_bug.cgi?id=1280189
https://stackoverflow.com/questions/625 … h-resource has it down to an adblocker, but
The OP wrote:
Then I went for troubleshoot mode and created a new profile and started it.
The FF build has this massive patch: https://github.com/archlinux/svntogit-p … sync.patch
ASRouter.jsm is from https://github.com/mozilla/activity-stream - "Firefox Home (New Tab) [Deprecated Version]"
What if you change the new tab to eg. an empty page?

Interesting. When I initially open a new tab Browser Console reports:

Error: Can't find profile directory. XULStore.jsm:58:15
    load resource://gre/modules/XULStore.jsm:58
    XULStore resource://gre/modules/XULStore.jsm:17

I created a vanilla profile, no extensions but that didn't help either.

seth · 2023-02-18 06:58:55

Do you have https://archlinux.org/packages/communit … -noscript/ installed?

scippie · 2023-02-18 09:15:33

seth wrote:

Do you have https://archlinux.org/packages/communit … -noscript/ installed?

No

fennec001 · 2023-02-18 11:28:12

The FF build has this massive patch: https://github.com/archlinux/svntogit-p … sync.patch

https://github.com/archlinux/svntogit-p … BUILD#L104

The PKBBUILD file applies this patch, however one of the comments over at https://bugzilla.mozilla.org/show_bug.cgi?id=1790496
suggests:

IMO this is too large of a change with risks for regressions for uplifting to 110 beta, let's have it ship the 111 train.

I mentioned earlier on that I had FF v.110.0 running successfully using the the tarball from the Mozilla website.
This patch may have broken something.

I can edit the PKBUILD file comment out the line where it applies the patch, but is there any other quicker way to undo a patch ?

Last edited by fennec001 (2023-02-18 11:28:58)

seth · 2023-02-18 12:05:24

I can edit the PKBUILD file comment out the line where it applies the patch, but is there any other quicker way to undo a patch ?

No, you'll have to recompile FF which is gonna be a PITA and probably not happen < 32GB RAM

You should file a bug against the package, though right now this smells javascript related.
Sanity check: do you run a firewall?

scippie · 2023-02-18 13:09:41

I just discovered that there's something called a Firefox ESR. I installed that one and it works fine.
So I can use FF (102.8.0) again but I still hope there's a solution though.

seth wrote:

Sanity check: do you run a firewall?

Yes I do: firewalld, but nothing fancy in there.

Last edited by scippie (2023-02-18 13:11:07)

seth · 2023-02-18 14:19:03

Did you try to unfancily disable it?
Or maybe wireshark FF to see whether it wants to phone home.

fennec001 · 2023-02-18 17:46:40

seth wrote:

I can edit the PKBUILD file comment out the line where it applies the patch, but is there any other quicker way to undo a patch ?
No, you'll have to recompile FF which is gonna be a PITA and probably not happen < 32GB RAM
You should file a bug against the package, though right now this smells javascript related.
Sanity check: do you run a firewall?

Not an ideal solution, but I did a recompile with the patch omitted from the PKGBUILD file, FF on v110.0 now works as expected.

seth · 2023-02-18 17:55:18

https://bugs.archlinux.org/task/77568

"nO DoWnStReAm pAtChEs"

scippie · 2023-02-19 10:02:14

seth wrote:

Did you try to unfancily disable it?
Or maybe wireshark FF to see whether it wants to phone home.

Disabled it, no difference.

topcat01 · 2023-02-19 22:30:04

I'm trying to understand this issue, since I am about to upgrade. Surely Firefox works for most users? In other words, is this issue specific to a certain group of users?

Last edited by topcat01 (2023-02-19 22:30:37)

seth · 2023-02-20 07:25:33

"We don't know."

Apparently it's not down to some addon or config or firewall.
According to https://bugzilla.mozilla.org/show_bug.cgi?id=1280189 the immediate symptom might be a race condition, enforcable by https://firefox-fetch-issue.glitch.me/ and possibly triggered (now) for (some) users by the screensharing patch.

If it is a race condition, the affected users should share their system specs, lscpu, lspci -k, free -h and how fast their network connection is.
And on a very wild guess

loginctl session-status; echo $DBUS_SESSION_BUS_ADDRESS

as a usual suspect…

scippie · 2023-02-20 08:41:27

Don´t know if it's related, but it's certainly suspicious: my Thunderbird no longer seems to be able to fetch mail.
I connect to a paid email provider with IMAP mail.
A connection is being made (according to the Thunderbird status bar) but nothing seems to get through (with and without firewall) while it still works fine on my Windows pc.
The trying never seems to end and no messages pop up in the terminal.
Do you guru guys see any similar updates to Thunderbird as well?

Note: when launched from the terminal, I saw that it was trying to find the required OTR library but could not find it. I installed libotr and the message is now gone, but it hasn't solved the issue.

scippie · 2023-02-20 08:45:51

Any chance the others with the same issue also run on an AMD cpu? Ryzen 7 5800X3D 8-Core in my case.
(and those with anything else don't have the issue?)
Memory is certainly not an issue in my case, unless having more than 32GB free is an issue.

seth · 2023-02-20 09:02:31

OTR is optional in TB for encrypted IM, not relevant.

Do you use a VPN or any custom ssl certificates?
(No idea how to square that w/ #14, though…)

Edit: can you open http://rss.cnn.com/rss/edition.rss (nb. NOT https!)

Last edited by seth (2023-02-20 09:04:52)

scippie · 2023-02-20 09:07:35

No VPN.
I don't know if this is what you mean, but: I do have a Let's Encrypt certbot-generated certificate on the system because I run a very small website (in a Docker container) and use an nginx reverse proxy on the system to make it SSL.

Edit: I tried stopping nginx, doesn´t make a difference.

Last edited by scippie (2023-02-20 09:17:03)

scippie · 2023-02-20 09:08:31

seth wrote:

Edit: can you open http://rss.cnn.com/rss/edition.rss (nb. NOT https!)

Yes I can!

scippie · 2023-02-20 11:02:06

I think it's suspicious that Thunderbird is showing similar issues since the update.
Switched to Evolution which works fine.
I can be wrong, but it's a big coincidence.

seth · 2023-02-20 12:01:32

I'm pretty sure that this is a silent ssl/cert error

pacman -Qs nss

Arch Linux

#1 2023-02-17 13:45:03

[SOLVED] Firefox no longer loads pages since update & crash

#2 2023-02-17 15:35:17

Re: [SOLVED] Firefox no longer loads pages since update & crash

#3 2023-02-17 16:02:03

Re: [SOLVED] Firefox no longer loads pages since update & crash

#4 2023-02-17 16:19:50

Re: [SOLVED] Firefox no longer loads pages since update & crash

#5 2023-02-17 17:27:36

Re: [SOLVED] Firefox no longer loads pages since update & crash

#6 2023-02-17 19:54:50

Re: [SOLVED] Firefox no longer loads pages since update & crash

#7 2023-02-17 22:14:17

Re: [SOLVED] Firefox no longer loads pages since update & crash

#8 2023-02-18 06:58:55

Re: [SOLVED] Firefox no longer loads pages since update & crash

#9 2023-02-18 09:15:33

Re: [SOLVED] Firefox no longer loads pages since update & crash

#10 2023-02-18 11:28:12

Re: [SOLVED] Firefox no longer loads pages since update & crash

#11 2023-02-18 12:05:24

Re: [SOLVED] Firefox no longer loads pages since update & crash

#12 2023-02-18 13:09:41

Re: [SOLVED] Firefox no longer loads pages since update & crash

#13 2023-02-18 14:19:03

Re: [SOLVED] Firefox no longer loads pages since update & crash

#14 2023-02-18 17:46:40

Re: [SOLVED] Firefox no longer loads pages since update & crash

#15 2023-02-18 17:55:18

Re: [SOLVED] Firefox no longer loads pages since update & crash

#16 2023-02-19 10:02:14

Re: [SOLVED] Firefox no longer loads pages since update & crash

#17 2023-02-19 22:30:04

Re: [SOLVED] Firefox no longer loads pages since update & crash

#18 2023-02-20 07:25:33

Re: [SOLVED] Firefox no longer loads pages since update & crash

#19 2023-02-20 08:41:27

Re: [SOLVED] Firefox no longer loads pages since update & crash

#20 2023-02-20 08:45:51

Re: [SOLVED] Firefox no longer loads pages since update & crash

#21 2023-02-20 09:02:31

Re: [SOLVED] Firefox no longer loads pages since update & crash

#22 2023-02-20 09:07:35

Re: [SOLVED] Firefox no longer loads pages since update & crash

#23 2023-02-20 09:08:31

Re: [SOLVED] Firefox no longer loads pages since update & crash

#24 2023-02-20 11:02:06

Re: [SOLVED] Firefox no longer loads pages since update & crash

#25 2023-02-20 12:01:32

Re: [SOLVED] Firefox no longer loads pages since update & crash

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