Arch Linux

ahmadreza1383

Member

Registered: 2022-05-02

Posts: 5

Random kernel freeze on lenovo v15-IIL laptop

Hello

I have been using Arch Linux for almost a year now and as far as I can remember I have always had the problem of freezing the system.

But I encountered this problem from time to time and by accident.

This problem usually occurs when I am watching a video with vlc, the image stops completely and only the sound of the video repeats every second, or I am coding with vscode and even logging into gnome.

  And then the cpu pressure and fan speed increase unbelievably so that I have to press the power button and after a  8 seconds the system shuts down.

What I did:

1: sysrq buttons:

I even got help from the sysrq buttons, and when the system was working correctly, I checked its operation with the alt + fn + s buttons.

But when the system was freezing, the sysrq buttons did not work.

2: memtest86++:

I tested the system RAMs for 5 hours and no problem was detected, but later I realized that I should have waited longer and will do it again later.

I also checked the system logs, but I didn't find much.
I put all the logs in the following link:
Related to journalctl
http://0x0.st/HXPA.txt
related to dmesg
http://0x0.st/HXPJ.txt

Properties:
Linux ahmadreza 6.2.9-arch1-1 #1 SMP PREEMPT_DYNAMIC Thu, 30 Mar 2023 14:51:14 +0000 x86_64 GNU/Linux
http://0x0.st/HXPx.txt  for lsmod command
http://0x0.st/HXPY.txt for lspci command
http://0x0.st/HXPg.txt for lshw command (displays)

6.2.9-arch1-1 #1 SMP PREEMPT_DYNAMIC Thu, 30 Mar 2023 14:51:14 +0000 x86_64 GNU/Linux

I checked a lot of freeze problems on bbs.archlinux.org but didn't get too excited and just did what I mentioned above.
If there is anything else I need to do please let me know.

Sorry for the poor English

Last edited by ahmadreza1383 (2023-04-06 10:03:32)

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 20,634

Re: Random kernel freeze on lenovo v15-IIL laptop

When this happens, to the LEDs on the keyboard flash?  That would be indicative of a kernel panic.

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ahmadreza1383

Member

Registered: 2022-05-02

Posts: 5

Re: Random kernel freeze on lenovo v15-IIL laptop

I don't remember exactly, but I think yes (next time I will pay more attention)
Is it possible to solve the problem by changing the kernel?

ahmadreza1383

Member

Registered: 2022-05-02

Posts: 5

Re: Random kernel freeze on lenovo v15-IIL laptop

Hello
After 2 or 3 days I tried memtest86+ again
Tested 10 times and completed successfully each time

https://postimg.cc/sBznGhwx

Currently, I have not faced any system freeze or kernel panic, in case of attack I will send the logs