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#1 2023-04-24 09:22:41

sockpastarock
Member
Registered: 2023-04-24
Posts: 1

No Audio - Dell XPS 13 2-in-1

I'm having trouble getting any audio playing from my device, including from any connected headsets. From the troubleshooting I've managed to fumble my way through so far it appears that pulseaudio fails to discover "any working profile".

E: [pulseaudio] module-alsa-card.c: [1;31mFailed to find a working profile.[0m
E: [pulseaudio] module.c: [1;31mFailed to load module "module-alsa-card" (argument: "device_id="0" name="pci-0000_00_1f.3-platform-skl_hda_dsp_generic" card_name="alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1""): initialization failed.[0m

In pavucontrol I can only see "dummy output" for output devices and the configuration tab says "No cards available for configuration".

Alsamixer does find a card;
Card: sof-hda-dsp
Chip: Intel Alderlake-P HDMI

Alsamixer has some channels for me to tweak PGA2.0, PGA3.0 and PGA4.0 but none of them have any effect on any audio (no audio is ever audible).

I'm not knowledgeable about this and am not sure what I can do to fix my audio issue. It's important to me that I can use this device to perform remote meetings so any help is much appreciated.

Additionally, in case it is relevant, the following is from my /proc/asound/card0/codec#2

Codec: Intel Alderlake-P HDMI
Address: 2
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x8086281c
Subsystem Id: 0x80860101
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
    rates [0x0]:
    bits [0x0]:
    formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power states:  D0 D3 CLKSTOP EPSS
  Power: setting=D0, actual=D0, Clock-stop-OK
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x03 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1a]: 16 24 32
    formats [0x5]: PCM AC3
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x04 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x05 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1a]: 16 24 32
    formats [0x5]: PCM AC3
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x06 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x07 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1a]: 16 24 32
    formats [0x5]: PCM AC3
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x08 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x09 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1a]: 16 24 32
    formats [0x5]: PCM AC3
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x0a [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x0b [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x0c [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x0d [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x0e [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x0f [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0

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