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#1 2023-05-17 08:31:20

Scryptus
Member
Registered: 2020-10-13
Posts: 7

[SOLVED]GNOME Shell failed to start after upgrades

Hi,

After upgrades of my Dell G3 15 3590, the gnome session won't start on X11. I can login into gdm(-prime 43.0) and access to tty.

I disabled all gnome shell extensions. No change.

I found with journalctl this error :

Gnome-shell: segfault at 18 ip 00007f9e066f577e sp 00007ffdd6cdbf30 error 4 in libmutter-12.so.0.0[7f9e066490000+17d000] likely on CPU 3 (core 3, socket 0)

In the long coredump, at the very last line :

ELF object binary architecture: AMD x86-64

, but my CPU is an Intel and my GPUs are an Intel CoffeeLake-H GT2 [UHD Graphics 630] and an NVIDIA TU116M [GeForce GTX 1660 Ti Mobile].

A problem with Nvidia Optimus and optimus-manager? After recompile (because python 3.11) and reinstall, nothing concrete. I still blocked.

Can you help me?
And how I can easily paste my logs here from a tty?

Thank you in advance for your help!

Last edited by Scryptus (2023-05-22 06:55:32)

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#2 2023-05-17 14:07:14

seth
Member
Registered: 2012-09-03
Posts: 54,330

Re: [SOLVED]GNOME Shell failed to start after upgrades

sudo journalctl -b | curl -F 'file=@-' 0x0.st

Also see https://wiki.archlinux.org/title/Core_d … _core_dump

The architecture is ok, there were competing 64bit architectures and the AMD one prevailed and is used by all consumer intel chips.

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#3 2023-05-18 08:33:08

Scryptus
Member
Registered: 2020-10-13
Posts: 7

Re: [SOLVED]GNOME Shell failed to start after upgrades

Thank you! I will keep preciously this tip to publish logs.

The log from boot is here : http://0x0.st/HNDU.txt

And the specific coredump with gdb option : http://0x0.st/HNDd.txt

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#4 2023-05-18 13:29:17

seth
Member
Registered: 2012-09-03
Posts: 54,330

Re: [SOLVED]GNOME Shell failed to start after upgrades

pacman -Qs 'libffi|js102'

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#5 2023-05-21 08:07:57

Scryptus
Member
Registered: 2020-10-13
Posts: 7

Re: [SOLVED]GNOME Shell failed to start after upgrades

local/js102 102.11.0-1
local/libffi 3.4.4-1
local/ruby-fiddle 1.1.0.-4

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#6 2023-05-21 08:25:54

seth
Member
Registered: 2012-09-03
Posts: 54,330

Re: [SOLVED]GNOME Shell failed to start after upgrades

So no surprises (dated AUR packages) there.

=> https://gitlab.gnome.org/GNOME/mutter/-/issues/2815

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#7 2023-05-21 09:53:46

Scryptus
Member
Registered: 2020-10-13
Posts: 7

Re: [SOLVED]GNOME Shell failed to start after upgrades

Thank you for your help! smile

I uninstall (zoom) or update some packages. The seven AUR packages remaining are recently updated, excepted "gdm-prime" and "optimus-manager".

The problem remains. Have you an idea to restore my system?

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#8 2023-05-21 14:18:00

seth
Member
Registered: 2012-09-03
Posts: 54,330

Re: [SOLVED]GNOME Shell failed to start after upgrades

I don't think this is about the online-meeting software. From the linked ubuntu bug

I have screen magnifier enabled, but disabling it using:
gsettings set org.gnome.desktop.a11y.applications screen-magnifier-enabled false
makes the issue disappear. I can reproduce the bug inside a virtual machine on Windows as well, with different hardware.

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#9 2023-05-22 06:50:53

Scryptus
Member
Registered: 2020-10-13
Posts: 7

Re: [SOLVED]GNOME Shell failed to start after upgrades

I had not seen the linked ubuntu bug. Sorry!

And it works!

Many thanks, seth, for your help and patience!

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