Dell Latitude 3410 WiFi Issues (solved)

SavageAUS · 2023-08-04 05:26:30

Afternoon,

I have been using a broadcom based card in my laptop for months now but all of a sudden if my WiFi chip is enabled in the bios i just get a black screen right before sddm login screen. I am unable to access any TTY in the black screen state.
sudo journalctl -b spits out way too many lines to post.
Let me know what other info I can provide please.
Machine works fine wither ethernet but i need WiFi.
Bluetooth works fine even when the WiFi card is disabled in bios.
Previously I had been using the broadcom-wl-dkms package for wifi but now when i install it or even broadcom-wl is when the problem occurs.
Right now the chip is enabled but I have removed the broadcom packages and I can boot into plasma but no wifi.

DellArch% find /etc/systemd -type l -exec test -f {} \; -print | awk -F'/' '{ printf ("%-40s | %s\n", $(NF-0), $(NF-1)) }' | sort -f
avahi-daemon.service                     | multi-user.target.wants
avahi-daemon.socket                      | sockets.target.wants
bluetooth.service                        | bluetooth.target.wants
cups.path                                | multi-user.target.wants
cups.service                             | multi-user.target.wants
cups.service                             | printer.target.wants
cups.socket                              | sockets.target.wants
dbus-org.bluez.service                   | system
dbus-org.fedoraproject.FirewallD1.service | system
dbus-org.freedesktop.Avahi.service       | system
dbus-org.freedesktop.nm-dispatcher.service | system
display-manager.service                  | system
firewalld.service                        | multi-user.target.wants
fstrim.timer                             | timers.target.wants
getty@tty1.service                       | getty.target.wants
haveged.service                          | sysinit.target.wants
NetworkManager.service                   | multi-user.target.wants
NetworkManager-wait-online.service       | network-online.target.wants
p11-kit-server.socket                    | sockets.target.wants
pipewire-media-session.service           | pipewire.service.wants
pipewire-session-manager.service         | user
pipewire.socket                          | sockets.target.wants
pulseaudio.socket                        | sockets.target.wants
reflector.timer                          | timers.target.wants
remote-fs.target                         | multi-user.target.wants
sshd.service                             | multi-user.target.wants
tlp.service                              | multi-user.target.wants
upower.service                           | graphical.target.wants
xdg-user-dirs-update.service             | default.target.wants

DellArch% hostnamectl
 Static hostname: DellArch
       Icon name: computer-laptop
         Chassis: laptop ?      Machine ID: 8b09a2b77fa24f169dd3b542ca9b2a61
         Boot ID: fa72485471af45b3868fc95127393b08
Operating System: Arch Linux                      
          Kernel: Linux 6.4.7-arch1-3
    Architecture: x86-64
 Hardware Vendor: Dell Inc.
  Hardware Model: Latitude 3410
Firmware Version: 1.23.0
   Firmware Date: Thu 2023-03-09
    Firmware Age: 4month 3w 5d

01:00.0 Network controller [0280]: Broadcom Inc. and subsidiaries BCM4360 802.11ac Wireless Network Adapter [14e4:43a0] (rev 03)
        Subsystem: Apple Inc. BCM4360 802.11ac Wireless Network Adapter [106b:0117]
        Flags: bus master, fast devsel, latency 0, IRQ 18
        Memory at 8fa00000 (64-bit, non-prefetchable) [size=32K]
        Memory at 8f800000 (64-bit, non-prefetchable) [size=2M]
        Capabilities: [48] Power Management version 3
        Capabilities: [58] MSI: Enable- Count=1/1 Maskable- 64bit+
        Capabilities: [68] Vendor Specific Information: Len=44 <?>
        Capabilities: [ac] Express Endpoint, MSI 00
        Capabilities: [100] Advanced Error Reporting
        Capabilities: [13c] Device Serial Number b8-09-00-ff-ff-00-00-01
        Capabilities: [150] Power Budgeting <?>
        Capabilities: [160] Virtual Channel
        Capabilities: [1b0] Latency Tolerance Reporting
        Capabilities: [220] Physical Resizable BAR
        Kernel driver in use: bcma-pci-bridge
        Kernel modules: bcma

Last edited by SavageAUS (2023-08-07 11:31:52)

seth · 2023-08-04 07:11:11

sudo journalctl -b spits out way too many lines to post.

Machine works fine wither ethernet

sudo journactl -b | curl -F 'file=@-' 0x0.st

SavageAUS · 2023-08-04 07:40:29

Legend.
http://0x0.st/H2Dg.txt

seth · 2023-08-04 07:53:38

Aug 04 17:05:26 DellArch kernel: b43-phy0: Broadcom 4360 WLAN found (core revision 42)
Aug 04 17:05:26 DellArch kernel: b43-phy0 ERROR: FOUND UNSUPPORTED PHY (Analog 12, Type 11 (AC), Revision 1)
Aug 04 17:05:26 DellArch kernel: b43: probe of bcma0:1 failed with error -95
Aug 04 17:05:26 DellArch kernel: Broadcom 43xx driver loaded [ Features: PNLS ]

That's a bit more of an issue there.

Aug 04 17:05:26 DellArch tlp[482]: Warning: systemd-rfkill.service is not masked, radio device switching may not work as configured.
Aug 04 17:05:26 DellArch tlp[482]: >>> Invoke 'systemctl mask systemd-rfkill.service' to correct this.

Output of

rfkill

I suppose there's no parallel windows installation?

Your chip is btw. also supported by https://archlinux.org/packages/extra/x8 … oadcom-wl/

SavageAUS · 2023-08-04 09:47:01

There is a windows install yes. Always has been, only been recent with this issue.
If I try that driver I get the black screen before sddm, or sometimes I get to sddm and start entering my password and it freezes.
Nothing blocked on rfkill.
I'll happily blow away windows and do a fresh install to see if that helps.

Last edited by SavageAUS (2023-08-04 10:37:04)

seth · 2023-08-04 14:00:48

3rd link below. Mandatory.
Disable it (it's NOT the BIOS setting!) and reboot windows and linux twice for voodo reasons.

SavageAUS · 2023-08-06 12:58:29

Sorry for delay in getting back to this I have been playing around installing a few times and I think I worked out the problem. I was installing iw while using network manager and I believe this was causing the issue as I have now not installed it twice in a row and all seems to be well.

seth · 2023-08-06 13:02:59

I was installing iw while using network manager and I believe this was causing the issues

Rather not. Feel free to post an updated journal if you want to know what actually changed.

SavageAUS · 2023-08-06 23:19:44

seth wrote:

I was installing iw while using network manager and I believe this was causing the issues
Rather not. Feel free to post an updated journal if you want to know what actually changed.

I would rather know what has changed.
http://0x0.st/H_NL.txt

seth · 2023-08-07 06:16:11

seth wrote:

Your chip is btw. also supported by https://archlinux.org/packages/extra/x8 … oadcom-wl/

You've now https://archlinux.org/packages/extra/x8 … oadcom-wl/ installed and it blacklists b43 and handles the WiFi, that's all

Arch Linux

#1 2023-08-04 05:26:30

Dell Latitude 3410 WiFi Issues (solved)

#2 2023-08-04 07:11:11

Re: Dell Latitude 3410 WiFi Issues (solved)

#3 2023-08-04 07:40:29

Re: Dell Latitude 3410 WiFi Issues (solved)

#4 2023-08-04 07:53:38

Re: Dell Latitude 3410 WiFi Issues (solved)

#5 2023-08-04 09:47:01

Re: Dell Latitude 3410 WiFi Issues (solved)

#6 2023-08-04 14:00:48

Re: Dell Latitude 3410 WiFi Issues (solved)

#7 2023-08-06 12:58:29

Re: Dell Latitude 3410 WiFi Issues (solved)

#8 2023-08-06 13:02:59

Re: Dell Latitude 3410 WiFi Issues (solved)

#9 2023-08-06 23:19:44

Re: Dell Latitude 3410 WiFi Issues (solved)

#10 2023-08-07 06:16:11

Re: Dell Latitude 3410 WiFi Issues (solved)

Board footer