Arch Linux

goldmund

Member

Registered: 2021-02-15

Posts: 73

[SOLVED] System freezes – dbus_message_get_unix_user() failed

Hi,

I've got a PC running Arch connected to my TV via HDMI which I use as a Jellyfin client (not server). Streaming videos to this client used to work fine, but now I experience freezes approx. 3 sec. long, every 10-15 sec. Eventually, the whole system freezes – I can neither move the mouse, nor open the tty nor ssh into the PC. The only way out is pressing the power button.

# journalctl -p 3 -x -b -1
Aug 10 22:17:20 tv kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PC00.TXHC.RHUB.SS01], AE_NOT_FOUND (20230331/dswload2-162)
Aug 10 22:17:20 tv kernel: ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20230331/psobject-220)
Aug 10 22:17:20 tv kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PC00.TXHC.RHUB.SS02], AE_NOT_FOUND (20230331/dswload2-162)
Aug 10 22:17:20 tv kernel: ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20230331/psobject-220)
Aug 10 22:17:20 tv kernel: usbhid 1-6:1.3: couldn't find an input interrupt endpoint
Aug 10 22:17:21 tv kernel: r8169 0000:01:00.0 enp1s0: rtl_ocp_gphy_cond == 1 (loop: 10, delay: 25).
Aug 10 22:17:21 tv kernel: r8169 0000:01:00.0 enp1s0: rtl_ocp_gphy_cond == 1 (loop: 10, delay: 25).
Aug 10 22:17:21 tv kernel: r8169 0000:01:00.0 enp1s0: rtl_ocp_gphy_cond == 1 (loop: 10, delay: 25).
Aug 10 22:17:21 tv kernel: r8169 0000:01:00.0 enp1s0: rtl_ocp_gphy_cond == 1 (loop: 10, delay: 25).
Aug 10 22:17:21 tv kernel: r8169 0000:01:00.0 enp1s0: rtl_counters_cond == 1 (loop: 1000, delay: 10).
Aug 10 22:23:40 tv rtkit-daemon[499]: dbus_message_get_unix_user() failed: Could not get UID of name ':1.66': no such name
Aug 10 22:34:52 tv rtkit-daemon[499]: dbus_message_get_unix_user() failed: Could not get UID of name ':1.75': no such name
Aug 10 22:43:02 tv rtkit-daemon[499]: dbus_message_get_unix_user() failed: Could not get UID of name ':1.130': no such name
Aug 10 23:00:24 tv rtkit-daemon[499]: dbus_message_get_unix_user() failed: Could not get UID of name ':1.158': no such name
Aug 10 23:19:29 tv rtkit-daemon[499]: dbus_message_get_unix_user() failed: Could not get UID of name ':1.187': no such name
Aug 10 23:19:36 tv rtkit-daemon[499]: dbus_message_get_unix_user() failed: Could not get UID of name ':1.190': no such name
Aug 10 23:34:01 tv rtkit-daemon[499]: dbus_message_get_unix_user() failed: Could not get UID of name ':1.214': no such name
Aug 10 23:41:16 tv rtkit-daemon[499]: dbus_message_get_unix_user() failed: Could not get UID of name ':1.218': no such name
Aug 10 23:41:23 tv rtkit-daemon[499]: dbus_message_get_unix_user() failed: Could not get UID of name ':1.228': no such name
Aug 10 23:41:23 tv rtkit-daemon[499]: dbus_message_get_unix_user() failed: Could not get UID of name ':1.230': no such name
Aug 11 00:06:36 tv rtkit-daemon[499]: dbus_message_get_unix_user() failed: Could not get UID of name ':1.289': no such name

Googleing parts of the error messages yields no results. Any ideas how to fix this?

Here is some system info if needed.

Thank you!

Last edited by goldmund (2023-08-13 11:59:44)

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,097

Re: [SOLVED] System freezes – dbus_message_get_unix_user() failed

The streaming bugs sound related to the recent glibc regression mentioned here: https://bugs.archlinux.org/task/79300 - I'd test the patched binaries before going on a dbus goose chase: https://bugs.archlinux.org/task/79300#comment220910

goldmund

Member

Registered: 2021-02-15

Posts: 73

Re: [SOLVED] System freezes – dbus_message_get_unix_user() failed

The streaming bugs sound related to the recent glibc regression mentioned here: https://bugs.archlinux.org/task/79300 - I'd test the patched binaries before going on a dbus goose chase: https://bugs.archlinux.org/task/79300#comment220910

Thanks, that's a great lead!