USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

FdAndL · 2023-08-16 20:18:48

Hi everyone,

I decided to install arch on my laptop for "educational reasons" and I am following the official installation guide, i.e., https://wiki.archlinux.org/title/Installation_guide/. I believe I followed the instructions precisely but I ran into the following issue:

After booting with the USB live and selecting the Arch Linux install medium option, I arrive to what you can see in the following image
https://ibb.co/XFb6HfG . Moreover, when I try to get to the directory

/usr/share/kbd/keymaps/**/*.map.gz

to change the keyboard, it says the directory does not exist.

Just to be clear, I
1) downloaded the arch iso from one of the mirror sites in https://archlinux.org/download/#checksums
2) verified with GPG
3) "burned" the iso to the USB using

cat

and

sync

afterwards
4) disabled secure boot

What I have tried so far:
i) search online
ii) use a different USB (quite new actually)
iii) try other USB ports
iv) "burn" the iso using

pv

and

dd

and I would like to try the USB on another computer to see if the issue is my computer but I'll only have access to another computer next week.

Any ideas? Thanks in advance

Last edited by FdAndL (2023-08-17 21:01:01)

mpan · 2023-08-16 21:26:58

Hello,

“/usr/share/kbd/keymaps/**/*.map.gz” is not a directory name and you can’t “get to it”. It’s a glob pattern.

In the installation guide it’s used to list all available keymaps — specifically with command `ls` and not any other command.⁽¹⁾

____
⁽¹⁾ Though the use of `ls` in here is quite misleading too: it’s not `ls` that is doing the listing, but the shell. `ls` only prints the results.

FdAndL · 2023-08-16 21:52:18

Hi mpan,

Thanks for your reply. I was in fact trying to navigate to /usr/share/kbd/keymaps/**/*.map.gz with

cd /usr/share/kbd/keymaps/**/*.map.gz

for fun, but, in any case even if i do

ls /usr/share/kbd/keymaps/**/*.map.gz

instead, it doesn't work. Similarly if i do

loadkeys de-latin1

it says something like the command does not exist.

mpan · 2023-08-17 02:10:59

Sorry, I am blind. I focused on the “cable is bad” message and the more obvious mistake, and missed the system is not even starting.

It seems like the USB kernel module attempted to communicate with the device (USB stick), but never received a response.⁽¹⁾ Unless this is a weird kernel/compatibility issue, this is a hardware problem. Either the USB stick is broken or the USB hub/port gets powered down. You tested the first option, making it unlikely, so the latter remains.

I see that a similar problem has been reported with “Fast Boot” on some machines. Try disabling it in firmware setup, if you can, and retry. If using Windows, turn it on again before booting into Windows.
____
⁽¹⁾ 110 stands for ETIMEDOUT: Linux: USB error codes

Last edited by mpan (2023-08-17 02:11:54)

FdAndL · 2023-08-17 08:03:14

Hi mpan,
Thanks again for your reply. I tried to do what you suggested and I went to disable fast boot. I noticed it was actually already disabled so, just out of curiosity, I checked if the problem persisted with fast boot ENABLED. Unfortunately, it does.

I just noticed that someone had a similar issue, see https://bbs.archlinux.org/viewtopic.php?id=287967. Unfortunately there was not a follow up.. By the way, if i run

 blkid

(in "archlinux usb live" after grub) as mentioned in one of the answers, the usb does not show up.

[EDIT] If i run

 blkid

in my ubuntu system I obtain

/dev/sdb1: UUID="2023-08-01-12-17-20-00" LABEL="ARCH_202308" TYPE="iso9660" PARTUUID="5cfcc5eb-01"
/dev/sdb2: SEC_TYPE="msdos" LABEL="ARCHISO_EFI" UUID="7F11-BF42" TYPE="vfat" PARTUUID="5cfcc5eb-02"

Thanks

Last edited by FdAndL (2023-08-17 09:51:04)

mpan · 2023-08-17 11:15:33

No ideas then.

You may try with an older ISO to see, if it’s not a problem with the current kernel. For web downloads, choose your preferred and then you can navigate up to get an older copy. For Torrent downloads, the magnet link is:

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FdAndL · 2023-08-17 11:51:33

Hi,
Thanks. A possibly "dumb question": do you know if I, in order to avoid using the USB, i can just partition my HDD (I have HDD and SDD), burn the ISO on that partition of the HDD and boot from there?
Thanks

seth · 2023-08-17 13:46:03

Try to add "usbcore.autosuspend=-1" to the kernel parameters.
You're booting from the key, so it shows up, but then somehow falls from the bus before you reach the point where the root FS would get mounted from it.

Also look around in your BIOS for anything that looks like usb/[uex]hci hand-off/over

FdAndL · 2023-08-17 14:10:40

Hi,

Seth: thanks for your reply. How do I do that

seth wrote:

Try to add "usbcore.autosuspend=-1" to the kernel parameters.

?
I believe that this is in fact a power issue from what I read online. But this power issue only happens with the arch USB live because I have the USB plugged in right now on my Ubuntu and there is no issue, i.e., I can access it whenever I want and it is detected by commands like blkid and lsblk.

seth wrote:

Also look around in your BIOS for anything that looks like usb/[uex]hci hand-off/over

I'll do that. If I find such a thing, what do I do? enable? disable?

Disclaimer: maybe these are trivial questions, but I really don't have a clue about the things you mention. Thanks again

mpan: I did try to use a previous archlinux iso, namely, archlinux-2023.06.01-x86_64.iso , since I read in https://bbs.archlinux.org/viewtopic.php?id=287668/ that there were issues with the two latest releases. In any case, it didn't solve the issue.

Thank you both

Last edited by FdAndL (2023-08-17 15:07:51)

seth · 2023-08-17 14:17:35

You know what the BIOS is, right?
It might have an option to configure the xhci hand-off (also called legacy usb support) - or maybe not. This is very firmware specific and you'll have to look around in the settings whether there's anything that sounds like that.

How do I do that

https://wiki.archlinux.org/title/Kernel_parameters

Edit: select the boot entry in grub, press "e" you can now edit the kernel commandline.
The one w/ vmlinux-linux is the correct line to add this.

Last edited by seth (2023-08-17 14:18:35)

FdAndL · 2023-08-17 15:01:51

Hi again,

seth wrote:

You know what the BIOS is, right?

Yes this I know. So, I didn't find any setting with a name resembling the one you mentioned.

Regarding the kernel suggestion it didn't work, but just to be sure I did exactly what you suggested, here's a detailed description:

1) Boot from arch live usb
2) In grub menu I highlighted the option Arch linux install medium (x86_64, UEFI) and I pressed the letter e
3) In the editor that appeared there was a line that read

 linux /arch/boot/x86_64/vmlinuz-linux archisobasedir=arch archisodevice=UUID=${ARCHISO_UUID}

and I added, to the end of this line,

 usbcore.autosuspend=-1

(no quotes)
4) Pressed Ctrl+X to save and boot

Thanks again.

Last edited by FdAndL (2023-08-17 15:04:12)

seth · 2023-08-17 15:39:38

'key - this is a bit of a hail-mary:
Add "rootwait" to the kernel parameters, the kernel should no longer time out waiting for the root FS.
If the key doesn't show up after a minute or so, unplug and re-plug the usb key and hope for the best…

Edit: if that also doesn't work, try "acpi=off"

Last edited by seth (2023-08-17 15:41:07)

FdAndL · 2023-08-17 15:49:56

Sorry, but just to understand exactly what you are saying: you suggest that I

Do everything as before to get to the editor (pressing e on the grub menu) and:

1) Still add the line "usbcore.autosuspend=-1"? Yes? No?
2) If yes, adding afterwards (i.e., to the same line and after "usbcore.autosuspend=-1") "rootwait"
If no, it is just adding to that line "rootwait" (i.e. no "usbcore.autosuspend=-1")
3) Crtl+X to save and boot
4) Wait?

When you say "key" you mean the USB, right?

Regarding the edit, add everything as before, i.e., "usbcore.autosuspend=-1" and "rootwait" and, then, to the same line add "acpi=off"

[EDIT] Forget the question regarding key, I understand now

Thank you once again

Last edited by FdAndL (2023-08-17 15:50:56)

seth · 2023-08-17 15:57:51

1. doesn't matter
2. yes
3. yes
4. yes

"usbcore.autosuspend=-1", "rootwait" and "acpi=off" are disjunct and do completely different things, you can all throw them there at once.
"acpi=off" would immediately boot through, "rootwait" just wait (and then you re-plug the usb key) and we figured that disabling autosuspend is moot.

FdAndL · 2023-08-17 16:38:30

First of all thank you once again because now, thanks to you, I have made progress.
What happened, as I understood from your idea of adding the "rootwait", the goal was to get to a "root prompt" even without mounting the filesystem. However, I was already getting to this root prompt without adding "rootwait" to the kernel parameters. Sorry if this was not clear - I thought it was since I mentioned the result of running, e.g.,

 loadkeys de-latin1

.

What I hadn't tried, and this was definitely a very good suggestion from you, was to plug and unplug the usb once I was already seeing the root prompt. This in fact solves half of the problem as I now describe. Before the plugging and unplugging, if I ran either

 blkid

or

 cat  /proc/scsi/scsi

, I would not see the USB and now I do see the USB, hence this is progress.

However, I still cannot run

 loadkeys de-latin1

as I get

 sh: loadkeys not found

.

I thought that this would be solved using the solution described in https://bbs.archlinux.org/viewtopic.php?id=77815, i.e., that I had to do

 ln -sf /dev/sdb1 /dev/archiso

(I had not done this before since in their case they could see the USB and I can only "see" the USB now that I have done the plug/unplug "trick"), but it does not work, i.e., i still cannot do

 loadkeys de-latin1

.

In any case, thanks a lot for the suggestion, since this is already progress If you have further ideas please tell me.

FdAndL · 2023-08-17 19:31:32

Hi everyone,
Just to say that I understood what I had to do. I was doing something with no sense when I was trying to run

 loadkeys de-latin1

because I was running it in rootfs! So, the issue with the USB was solved using seth suggestion (plug and unplug) and then all I had to do was type

 exit

and since the USB had already successfully mounted it eventually took me to the actual installer.. I know this might sound completely dumb for you but it was definitely not obvious to me.

Thanks once again for all the help (mpan and seth) and I believe that this thread can be closed now.

seth · 2023-08-17 19:36:47

\o/

Mark resolved threads by editing your initial posts subject - so others will know that there's no task left, but maybe a solution to find.
Thanks.

Arch Linux

#1 2023-08-16 20:18:48

USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

#2 2023-08-16 21:26:58

Re: USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

#3 2023-08-16 21:52:18

Re: USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

#4 2023-08-17 02:10:59

Re: USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

#5 2023-08-17 08:03:14

Re: USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

#6 2023-08-17 11:15:33

Re: USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

#7 2023-08-17 11:51:33

Re: USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

#8 2023-08-17 13:46:03

Re: USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

#9 2023-08-17 14:10:40

Re: USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

#10 2023-08-17 14:17:35

Re: USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

#11 2023-08-17 15:01:51

Re: USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

#12 2023-08-17 15:39:38

Re: USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

#13 2023-08-17 15:49:56

Re: USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

#14 2023-08-17 15:57:51

Re: USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

#15 2023-08-17 16:38:30

Re: USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

#16 2023-08-17 19:31:32

Re: USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

#17 2023-08-17 19:36:47

Re: USB-live not working properly: "Maybe the usb cable is bad"[SOLVED]

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