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anonythl

Member

Registered: 2021-07-25

Posts: 19

[SOLVED] Steam immediately crashes on startup

Steam used to work perfectly fine, but now it refuses to start up; a window saying "Updating Steam..." shows up for less than a second.
When I run "steam" from the terminal, I end up with this:

steam.sh[69792]: Running Steam on arch rolling 64-bit
steam.sh[69792]: STEAM_RUNTIME is enabled automatically
setup.sh[69866]: Steam runtime environment up-to-date!
steam.sh[69792]: Steam client's requirements are satisfied
[2023-08-24 19:43:35] Startup - updater built Jul 28 2023 18:44:09
[2023-08-24 19:43:35] Startup - Steam Client launched with: '/home/anthonyl/.local/share/Steam/ubuntu12_32/steam'
08/24 19:43:35 Init: Installing breakpad exception handler for appid(steam)/version(1690583737)/tid(69941)
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2023-08-24 19:43:36] Loading cached metrics from disk (/home/anthonyl/.local/share/Steam/package/steam_client_metrics.bin)
[2023-08-24 19:43:36] Using the following download hosts for Public, Realm steamglobal
[2023-08-24 19:43:36] 1. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 1000, source = 'update_hosts_cached.vdf'
[2023-08-24 19:43:36] 2. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'update_hosts_cached.vdf'
[2023-08-24 19:43:36] 3. https://cdn.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
[2023-08-24 19:43:36] Checking for update on startup
[2023-08-24 19:43:36] Checking for available updates...
[2023-08-24 19:43:36] Downloading manifest: https://client-update.akamai.steamstatic.com/steam_client_ubuntu12
[2023-08-24 19:43:36] Manifest download: send request
[2023-08-24 19:43:36] Manifest download: waiting for download to finish
[2023-08-24 19:43:36] Manifest download: finished
[2023-08-24 19:43:36] Download skipped: /steam_client_ubuntu12 version 1690583737, installed version 1690583737, existing pending version 0
[2023-08-24 19:43:36] Nothing to do
[2023-08-24 19:43:36] Verifying installation...
[2023-08-24 19:43:36] Performing checksum verification of executable files
[2023-08-24 19:43:37] Verification complete
XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xec493db0
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xec492500
GetWin32Stats: display was not open yet, good
GetWin32Stats: display was not open yet, good
steamwebhelper.sh[69995]: Runtime for steamwebhelper: defaulting to /home/anthonyl/.local/share/Steam/ubuntu12_64/steam-runtime-heavy
steamwebhelper.sh[69995]: glibc >= 2.34, partially disabling sandbox until CEF supports clone3()
CAppInfoCacheReadFromDiskThread took 9 milliseconds to initialize
src/steamUI/steamuisharedjscontroller.cpp (540) : Failed creating offscreen shared JS context
src/steamUI/steamuisharedjscontroller.cpp (540) : Fatal assert; application exiting
08/24 19:44:05 Init: Installing breakpad exception handler for appid(steam)/version(1690583737)/tid(69941)
assert_20230824194405_26.dmp[70221]: Uploading dump (out-of-process)
/tmp/dumps/assert_20230824194405_26.dmp
assert_20230824194405_26.dmp[70221]: Finished uploading minidump (out-of-process): success = yes
assert_20230824194405_26.dmp[70221]: response: CrashID=bp-dd38928f-6242-404d-9ed6-ecbc42230824
assert_20230824194405_26.dmp[70221]: file ''/tmp/dumps/assert_20230824194405_26.dmp'', upload yes: ''CrashID=bp-dd38928f-6242-404d-9ed6-ecbc42230824''

I run an Intel computer, and think I have all of the appropriate 32-bit graphics drivers installed from https://wiki.archlinux.org/title/Xorg#D … stallation: xf86-video-intel, mesa, lib32-mesa, vulkan-intel, and lib32-vulkan-intel.

EDIT: I installed lib32-libnm and lib32-libgudev, but that did not change anything.
EDIT: I also had downgraded lib32-libgudev and libgudev to version 237-2

Thanks.

Last edited by anonythl (2023-08-26 22:45:35)

anonythl

Member

Registered: 2021-07-25

Posts: 19

Re: [SOLVED] Steam immediately crashes on startup

It appears that with steam-native --reset, I was able to get it running with still about a minute between starting Steam and having it open. Although there is still that pesky "breakpad exception handler" thing happening in the terminal, I will mark this as solved.

anonythl

Member

Registered: 2021-07-25

Posts: 19

Re: [SOLVED] Steam immediately crashes on startup

After attempting to run Steam again, it crashed again with the same log! It appears that I was just very lucky that one time... marking this as unsolved.

anonythl

Member

Registered: 2021-07-25

Posts: 19

Re: [SOLVED] Steam immediately crashes on startup

The solution was to uninstall xdg-desktop-portal as found here:
https://github.com/ValveSoftware/steam- … ssues/9321

Marking as [SOLVED] after testing multiple times.