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#1 2023-10-14 03:03:41

4194304
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Registered: 2023-09-08
Posts: 14

[RESOLVED] Unsupported GPU processing mode

Today I tried to install DaVinci Resolve. After quite a few hoops and hurdles, I ended up getting it to run, up to the starting screen. When the startup screen ends, I'm simply given a message box that says "Unsupported GPU processing mode" with two buttons that say either "Quit" or "Update configuration". When I try to update the GPU processing mode, there are no options, and it returns completely blank. After I installed OpenCL and Cuda, nothing happened. Rebooted. Nothing. I looked around, and still found nothing. Any help here would be appreciated, I'll try looking around even further for possible solutions

glxinfo -B:

name of display: :0
display: :0  screen: 0
direct rendering: Yes
Memory info (GL_NVX_gpu_memory_info):
    Dedicated video memory: 4096 MB
    Total available memory: 4096 MB
    Currently available dedicated video memory: 3678 MB
OpenGL vendor string: NVIDIA Corporation
OpenGL renderer string: NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2
OpenGL core profile version string: 4.6.0 NVIDIA 535.113.01
OpenGL core profile shading language version string: 4.60 NVIDIA
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile

OpenGL version string: 4.6.0 NVIDIA 535.113.01
OpenGL shading language version string: 4.60 NVIDIA
OpenGL context flags: (none)
OpenGL profile mask: (none)

OpenGL ES profile version string: OpenGL ES 3.2 NVIDIA 535.113.01
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

I also ran yay earlier today, so outdated GPU drivers wouldn't be a cause for this.

DaVinci Resolve GPU processing mode options:
DaVinciResolveUnsupportedGPUError

It seems to be a matter of it potentially not recognizing that I even have a GPU. I have integrated graphics in my i9-9900k that work, along with the 1050 Ti (as shown by glxinfo)

The command I used to run DaVinci: 

LD_PRELOAD=/usr/lib64/libglib-2.0.so /opt/resolve/bin/resolve

Last edited by 4194304 (2023-10-14 16:16:57)

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#2 2023-10-14 03:35:17

Awebb
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Registered: 2010-05-06
Posts: 6,688

Re: [RESOLVED] Unsupported GPU processing mode

Click "Help > Create Diagnostic Log on Desktop" and analyze that.

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#3 2023-10-14 03:51:33

4194304
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Registered: 2023-09-08
Posts: 14

Re: [RESOLVED] Unsupported GPU processing mode

where would I find the "Help -> Create Diagnostic Log" menu?

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#4 2023-10-14 04:13:54

Awebb
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Registered: 2010-05-06
Posts: 6,688

Re: [RESOLVED] Unsupported GPU processing mode

In Davinci Resolve. Open a project to access those menus. Rant: The whole thing is as counter intuitive as it gets, but it's the only free software that does what it does that runs on Linux and Windows.

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#5 2023-10-14 04:45:48

4194304
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Registered: 2023-09-08
Posts: 14

Re: [RESOLVED] Unsupported GPU processing mode

As I said, it can only get to the startup screen, and that's it

https://github.com/mcunlocked/misc/raw/ … -41-04.mp4

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#6 2023-10-14 07:35:08

Awebb
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Registered: 2010-05-06
Posts: 6,688

Re: [RESOLVED] Unsupported GPU processing mode

Try the checker described in the wiki (https://wiki.archlinux.org/title/DaVinc … ve_Checker), then observe and perhaps post the logfile as described in the wiki as well.

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#7 2023-10-14 12:52:43

Lone_Wolf
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From: Netherlands, Europe
Registered: 2005-10-04
Posts: 13,529

Re: [RESOLVED] Unsupported GPU processing mode

https://wiki.archlinux.org/title/DaVinci_Resolve#Logs

Please post the contents of the file it mentions.

Last edited by Lone_Wolf (2023-10-14 12:52:54)

Disliking systemd intensely, but not satisfied with alternatives so focusing on taming systemd.

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#8 2023-10-14 14:02:02

seth
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Registered: 2012-09-03
Posts: 62,788

Re: [RESOLVED] Unsupported GPU processing mode

I have integrated graphics in my i9-9900k that work, along with the 1050 Ti (as shown by glxinfo)

So this is an optimus system? Do you seek to prime-run it?
https://wiki.archlinux.org/title/DaVinc … aphic_card

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#9 2023-10-14 14:41:13

4194304
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Registered: 2023-09-08
Posts: 14

Re: [RESOLVED] Unsupported GPU processing mode

This is what the DaVinci Resolve Checker returns. I know that I should be able to run it since I could on Mint

ActCCMessage Already in Table: Code= c005, Mode= 13, Level=  1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= c006, Mode= 13, Level=  1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= c007, Mode= 13, Level=  1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= 2282, Mode=  0, Level=  0, CmdKey= 8, Option= 0
PnlMsgActionStringAdapter Already in Table: Code= 615e, Mode=  0, Level=  0, CmdKey= -1, Option= 0
18.6.2.0002 Linux/Clang x86_64
Main thread starts: 7E00E000
log4cxx: No appender could be found for logger (Undefined).
log4cxx: Please initialize the log4cxx system properly.
Segmentation fault (core dumped)

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#10 2023-10-14 14:43:13

4194304
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Registered: 2023-09-08
Posts: 14

Re: [RESOLVED] Unsupported GPU processing mode

Also here's the log from DaVinci itself:

[0x7fee7e00e000] | Main                 | INFO  | 2023-10-14 07:38:48,377 | Running DaVinci Resolve v18.6.2.0002 (Linux/Clang x86_64)
[0x7fee7e00e000] | Main                 | INFO  | 2023-10-14 07:38:48,377 | BMD_BUILD_UUID ab578309-fdd8-4e97-a6cd-cbc72a1db9ca
[0x7fee7e00e000] | Main                 | INFO  | 2023-10-14 07:38:48,377 | BMD_GIT_COMMIT e70e23413dd50b937295afed5db9de440015ac37
Duplicate entry for parameter 'opencl_amd_version' detected in the config file. Using value 'opencl_amd_version[:index_of_last_dot]'.
Duplicate entry for parameter 'is_pre_vega' detected in the config file. Using value 'True'.
Duplicate entry for parameter 'is_pre_vega' detected in the config file. Using value 'True'.
Duplicate entry for parameter 'is_pre_vega' detected in the config file. Using value 'True'.
Duplicate entry for parameter 'found_AMD_GPU' detected in the config file. Using value 'device  # previous found amd GPU is not renderer, so we take this'.
Duplicate entry for parameter 'found_NVIDIA_GPU' detected in the config file. Using value 'device'.
Duplicate entry for parameter 'found_INTEL_GPU' detected in the config file. Using value 'device'.
Duplicate entry for parameter 'found_AMD_GPU' detected in the config file. Using value 'device  # previous found amd GPU is not renderer, so we take this'.
Duplicate entry for parameter 'amd_platform_suffix' detected in the config file. Using value '" (roc)"'.
Duplicate entry for parameter 'amd_platform_suffix' detected in the config file. Using value '" (roc)"'.
Duplicate entry for parameter 'found_ready_cl_gpu' detected in the config file. Using value 'True'.
Duplicate entry for parameter 'lspci_devices' detected in the config file. Using value 'pickle.load(fp)'.
Duplicate entry for parameter 'installed_opencl_drivers' detected in the config file. Using value '[x.split(" ")[0] for x in installed_opencl_drivers]'.
Duplicate entry for parameter 'dest' detected in the config file. Using value ''pro_stack''.
Duplicate entry for parameter 'help' detected in the config file. Using value '"Make checks for AMD proprietary stack (legacy OpenCL and proprietary OpenGL)",'.
[0x7fee7e00e000] | GPUDetect            | INFO  | 2023-10-14 07:38:48,377 | Starting GPUDetect 1.2_5-a6
[0x7fee7e00e000] | GPUDetect            | ERROR | 2023-10-14 07:38:48,411 | No matched GPUs found.

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#11 2023-10-14 14:53:58

Lone_Wolf
Administrator
From: Netherlands, Europe
Registered: 2005-10-04
Posts: 13,529

Re: [RESOLVED] Unsupported GPU processing mode

https://wiki.archlinux.org/title/DaVinci_Resolve#Installation wrote:

To run DaVinci Resolve, it is required to use suitable OpenGL and OpenCL drivers.

Below that sentence are 2 tables showing supported hw / drivers.


Please post full outputs of

$ lspci -k
$ glxinfo -B #install_mesa-utils_package
$ clinfo #install_clinfo_package

Disliking systemd intensely, but not satisfied with alternatives so focusing on taming systemd.

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#12 2023-10-14 14:58:46

4194304
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Registered: 2023-09-08
Posts: 14

Re: [RESOLVED] Unsupported GPU processing mode

00:00.0 Host bridge: Intel Corporation 8th/9th Gen Core 8-core Desktop Processor Host Bridge/DRAM Registers [Coffee Lake S] (rev 0a)
        DeviceName: Onboard - Other
        Subsystem: ASUSTeK Computer Inc. 8th/9th Gen Core 8-core Desktop Processor Host Bridge/DRAM Registers [Coffee Lake S]
        Kernel driver in use: skl_uncore
        Kernel modules: ie31200_edac
00:01.0 PCI bridge: Intel Corporation 6th-10th Gen Core Processor PCIe Controller (x16) (rev 0a)
        Subsystem: ASUSTeK Computer Inc. 6th-10th Gen Core Processor PCIe Controller (x16)
        Kernel driver in use: pcieport
00:01.1 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x8) (rev 0a)
        Subsystem: ASUSTeK Computer Inc. Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x8)
        Kernel driver in use: pcieport
00:14.0 USB controller: Intel Corporation Cannon Lake PCH USB 3.1 xHCI Host Controller (rev 10)
        DeviceName: Onboard - Other
        Subsystem: ASUSTeK Computer Inc. Cannon Lake PCH USB 3.1 xHCI Host Controller
        Kernel driver in use: xhci_hcd
        Kernel modules: xhci_pci
00:14.2 RAM memory: Intel Corporation Cannon Lake PCH Shared SRAM (rev 10)
        DeviceName: Onboard - Other
        Subsystem: ASUSTeK Computer Inc. Cannon Lake PCH Shared SRAM
00:14.3 Network controller: Intel Corporation Cannon Lake PCH CNVi WiFi (rev 10)
        DeviceName: Onboard - Ethernet
        Subsystem: Intel Corporation Wireless-AC 9560
        Kernel driver in use: iwlwifi
        Kernel modules: iwlwifi
00:16.0 Communication controller: Intel Corporation Cannon Lake PCH HECI Controller (rev 10)
        DeviceName: Onboard - Other
        Subsystem: ASUSTeK Computer Inc. Cannon Lake PCH HECI Controller
        Kernel driver in use: mei_me
        Kernel modules: mei_me
00:17.0 SATA controller: Intel Corporation Cannon Lake PCH SATA AHCI Controller (rev 10)
        DeviceName: Onboard - SATA
        Subsystem: ASUSTeK Computer Inc. Cannon Lake PCH SATA AHCI Controller
        Kernel driver in use: ahci
00:1b.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #17 (rev f0)
        Subsystem: ASUSTeK Computer Inc. Cannon Lake PCH PCI Express Root Port
        Kernel driver in use: pcieport
00:1c.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #1 (rev f0)
        Subsystem: ASUSTeK Computer Inc. Cannon Lake PCH PCI Express Root Port
        Kernel driver in use: pcieport
00:1d.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #9 (rev f0)
        Subsystem: ASUSTeK Computer Inc. Cannon Lake PCH PCI Express Root Port
        Kernel driver in use: pcieport
00:1f.0 ISA bridge: Intel Corporation Z390 Chipset LPC/eSPI Controller (rev 10)
        DeviceName: Onboard - Other
        Subsystem: ASUSTeK Computer Inc. Z390 Chipset LPC/eSPI Controller
00:1f.3 Audio device: Intel Corporation Cannon Lake PCH cAVS (rev 10)
        DeviceName: Onboard - Sound
        Subsystem: ASUSTeK Computer Inc. Cannon Lake PCH cAVS
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel, snd_soc_skl, snd_sof_pci_intel_cnl
00:1f.4 SMBus: Intel Corporation Cannon Lake PCH SMBus Controller (rev 10)
        DeviceName: Onboard - Other
        Subsystem: ASUSTeK Computer Inc. Cannon Lake PCH SMBus Controller
        Kernel driver in use: i801_smbus
        Kernel modules: i2c_i801
00:1f.5 Serial bus controller: Intel Corporation Cannon Lake PCH SPI Controller (rev 10)
        DeviceName: Onboard - Other
        Subsystem: ASUSTeK Computer Inc. Cannon Lake PCH SPI Controller
        Kernel driver in use: intel-spi
        Kernel modules: spi_intel_pci
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (7) I219-V (rev 10)
        DeviceName: Onboard - Ethernet
        Subsystem: ASUSTeK Computer Inc. Ethernet Connection (7) I219-V
        Kernel driver in use: e1000e
        Kernel modules: e1000e
01:00.0 VGA compatible controller: NVIDIA Corporation GP107 [GeForce GTX 1050 Ti] (rev a1)
        Subsystem: eVga.com. Corp. GP107 [GeForce GTX 1050 Ti]
        Kernel driver in use: nvidia
        Kernel modules: nouveau, nvidia_drm, nvidia
01:00.1 Audio device: NVIDIA Corporation GP107GL High Definition Audio Controller (rev a1)
        Subsystem: eVga.com. Corp. GP107GL High Definition Audio Controller
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel
02:00.0 PCI bridge: Tundra Semiconductor Corp. Tsi381 PCIe to PCI Bridge (rev 02)
03:00.0 Multimedia audio controller: Creative Labs CA0108/CA10300 [Sound Blaster Audigy Series]
        Subsystem: Creative Labs SB1550 Audigy 5/Rx
        Kernel driver in use: snd_emu10k1
        Kernel modules: snd_emu10k1
06:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983
        Subsystem: Samsung Electronics Co Ltd SSD 970 EVO
        Kernel driver in use: nvme
        Kernel modules: nvme

lspci -k

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#13 2023-10-14 14:59:51

4194304
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Registered: 2023-09-08
Posts: 14

Re: [RESOLVED] Unsupported GPU processing mode

name of display: :0
display: :0  screen: 0
direct rendering: Yes
Memory info (GL_NVX_gpu_memory_info):
    Dedicated video memory: 4096 MB
    Total available memory: 4096 MB
    Currently available dedicated video memory: 3665 MB
OpenGL vendor string: NVIDIA Corporation
OpenGL renderer string: NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2
OpenGL core profile version string: 4.6.0 NVIDIA 535.113.01
OpenGL core profile shading language version string: 4.60 NVIDIA
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile

OpenGL version string: 4.6.0 NVIDIA 535.113.01
OpenGL shading language version string: 4.60 NVIDIA
OpenGL context flags: (none)
OpenGL profile mask: (none)

OpenGL ES profile version string: OpenGL ES 3.2 NVIDIA 535.113.01
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

glxinfo -B #install_mesa-utils_package

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#14 2023-10-14 15:00:39

4194304
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Registered: 2023-09-08
Posts: 14

Re: [RESOLVED] Unsupported GPU processing mode

Number of platforms                               0

clinfo #install_clinfo_package

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#15 2023-10-14 15:02:40

4194304
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Registered: 2023-09-08
Posts: 14

Re: [RESOLVED] Unsupported GPU processing mode

ActCCMessage Already in Table: Code= c005, Mode= 13, Level=  1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= c006, Mode= 13, Level=  1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= c007, Mode= 13, Level=  1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= 2282, Mode=  0, Level=  0, CmdKey= 8, Option= 0
PnlMsgActionStringAdapter Already in Table: Code= 615e, Mode=  0, Level=  0, CmdKey= -1, Option= 0
18.6.2.0002 Linux/Clang x86_64
Main thread starts: AA41B000
0x7f79aa41b000 | Undefined            | INFO  | 2023-10-14 08:00:55,594 | --------------------------------------------------------------------------------
0x7f79aa41b000 | Undefined            | INFO  | 2023-10-14 08:00:55,595 | Loaded log config from /home/Spencer/.local/share/DaVinciResolve/configs/log-conf.xml
0x7f79aa41b000 | Undefined            | INFO  | 2023-10-14 08:00:55,595 | --------------------------------------------------------------------------------

Also this is what Resolve outputs when I start it

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#16 2023-10-14 15:29:50

seth
Member
Registered: 2012-09-03
Posts: 62,788

Re: [RESOLVED] Unsupported GPU processing mode

pacman -Qs nvidia

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

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#17 2023-10-14 15:37:01

4194304
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Registered: 2023-09-08
Posts: 14

Re: [RESOLVED] Unsupported GPU processing mode

local/egl-wayland 2:1.1.12-1
    EGLStream-based Wayland external platform
local/libvdpau 1.5-2
    Nvidia VDPAU library
local/libxnvctrl 535.113.01-1
    NVIDIA NV-CONTROL X extension
local/nvidia-dkms 535.113.01-2
    NVIDIA drivers - module sources
local/nvidia-settings 535.113.01-1
    Tool for configuring the NVIDIA graphics driver
local/nvidia-utils 535.113.01-2
    NVIDIA drivers utilities
local/opencl-nvidia-470xx 470.199.02-5
    OpenCL implemention for NVIDIA

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#18 2023-10-14 15:43:47

Lone_Wolf
Administrator
From: Netherlands, Europe
Registered: 2005-10-04
Posts: 13,529

Re: [RESOLVED] Unsupported GPU processing mode

local/opencl-nvidia-470xx 470.199.02-5
    OpenCL implemention for NVIDIA

That's the problem, it is a different version then the others.

Remove opencl-nvidia-470xx and install opencl-nvidia from repos instead.

Disliking systemd intensely, but not satisfied with alternatives so focusing on taming systemd.

clean chroot building not flexible enough ?
Try clean chroot manager by graysky

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#19 2023-10-14 15:51:32

4194304
Member
Registered: 2023-09-08
Posts: 14

Re: [RESOLVED] Unsupported GPU processing mode

Thank you! Success

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#20 2023-10-14 16:03:09

seth
Member
Registered: 2012-09-03
Posts: 62,788

Re: [RESOLVED] Unsupported GPU processing mode

Please always remember to mark resolved threads by editing your initial posts subject - so others will know that there's no task left, but maybe a solution to find.
Thanks.

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

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