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#1 2023-11-15 16:27:35

twoexem
Member
From: Hattingen, NRW, Germany
Registered: 2021-12-27
Posts: 21
Website

[SOLVED] amdgpu crashes regularly and reproducably on AMD RX6600XT

Everytime I launch any game and try to enter a 3D environment, my GPU crashes (video gets stuck entirely) and I can only reboot my machine via the SysRq + REISUB keys. My log shows a specific error:

Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu: [gfxhub] page fault (src_id:0 ring:24 vmid:6 pasid:32789, for process teardown.exe pid 3337 thread teardown.exe pid 3375)
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:   in page starting at address 0x0000000000000000 from client 0x1b (UTCL2)
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu: GCVM_L2_PROTECTION_FAULT_STATUS:0x00601031
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          Faulty UTCL2 client ID: TCP (0x8)
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          MORE_FAULTS: 0x1
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          WALKER_ERROR: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          PERMISSION_FAULTS: 0x3
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          MAPPING_ERROR: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          RW: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu: [gfxhub] page fault (src_id:0 ring:24 vmid:6 pasid:32789, for process teardown.exe pid 3337 thread teardown.exe pid 3375)
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:   in page starting at address 0x0000000000000000 from client 0x1b (UTCL2)
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu: GCVM_L2_PROTECTION_FAULT_STATUS:0x00000000
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          Faulty UTCL2 client ID: CB/DB (0x0)
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          MORE_FAULTS: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          WALKER_ERROR: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          PERMISSION_FAULTS: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          MAPPING_ERROR: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          RW: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu: [gfxhub] page fault (src_id:0 ring:24 vmid:6 pasid:32789, for process teardown.exe pid 3337 thread teardown.exe pid 3375)
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:   in page starting at address 0x0000000000000000 from client 0x1b (UTCL2)
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu: GCVM_L2_PROTECTION_FAULT_STATUS:0x00000000
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          Faulty UTCL2 client ID: CB/DB (0x0)
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          MORE_FAULTS: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          WALKER_ERROR: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          PERMISSION_FAULTS: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          MAPPING_ERROR: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          RW: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu: [gfxhub] page fault (src_id:0 ring:24 vmid:6 pasid:32789, for process teardown.exe pid 3337 thread teardown.exe pid 3375)
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:   in page starting at address 0x0000000000000000 from client 0x1b (UTCL2)
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu: GCVM_L2_PROTECTION_FAULT_STATUS:0x00000000
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          Faulty UTCL2 client ID: CB/DB (0x0)
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          MORE_FAULTS: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          WALKER_ERROR: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          PERMISSION_FAULTS: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          MAPPING_ERROR: 0x0
Nov 15 17:10:22 archlinux kernel: amdgpu 0000:2d:00.0: amdgpu:          RW: 0x0

My system information taken from the KDE system settings application:

Operating System: Arch Linux 
KDE Plasma Version: 5.27.9
KDE Frameworks Version: 5.112.0
Qt Version: 5.15.11
Kernel Version: 6.6.1-arch1-1 (64-bit)
Graphics Platform: Wayland
Processors: 12 × AMD Ryzen 5 5600X 6-Core Processor
Memory: 31.3 GiB of RAM
Graphics Processor: AMD Radeon RX 6600 XT
Manufacturer: Micro-Star International Co., Ltd.
Product Name: MS-7C56
System Version: 1.0

Last edited by twoexem (2023-11-16 16:12:23)

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#2 2023-11-16 16:12:04

twoexem
Member
From: Hattingen, NRW, Germany
Registered: 2021-12-27
Posts: 21
Website

Re: [SOLVED] amdgpu crashes regularly and reproducably on AMD RX6600XT

I was able to solve this by switching from Proton 8.0-4 to Proton Experimental.

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