You are not logged in.

#1 2023-12-14 03:12:35

qherring
Member
Registered: 2023-05-05
Posts: 87

Additional monitors freeze on laptop, main display unaffected [solved]

This is a fresh arch install (about 3 days old).  Im running plasma x11.  I have 3 external monitors connected to the laptop.  Randomly when doing some miscellaneous task (such as viewing the Desktop Grid to switch application windows) the connected displays will freeze. The main (integrated screen) is unaffected.  As far as I can tell all else continues to work as usual. 

The frozen screens are still recognized in both nvidia-settings and in the kde system setting, and I can navigate to them with the cursor (however the cursor does not appear on the screen).  It is as if I am still able to interact with whatever window/app is open on these screens but they are no longer updating their display.  On the frozen screens, I can even still activate the "screen edge" action to peek at my desktop for example. A reboot fixes everything but the issue will shortly resurface.

neofetch

OS: Arch Linux x86_64 
Host: 21D600A1US ThinkPad P16 Gen 1 
Kernel: 6.6.6-arch1-1 
Uptime: 33 mins 
Packages: 908 (pacman) 
Shell: bash 5.2.21 
Resolution: 1920x1200, 1920x1080, 1920x1080, 1920x1080 
DE: Plasma 5.27.10 
WM: KWin 
WM Theme: Silvery-Dark-Aurorae 
Theme: [Plasma], Breeze [GTK2/3] 
Icons: [Plasma], breeze-dark [GTK2/3] 
Terminal: konsole 
CPU: 12th Gen Intel i9-12900HX (24) @ 4.900GHz 
GPU: NVIDIA RTX A2000 8GB Laptop GPU 
GPU: Intel Alder Lake-HX GT1 [UHD Graphics 770] 
Memory: 11683MiB / 128514MiB 

lspci -k | grep -A 2 -E "(VGA|3D)"

00:02.0 VGA compatible controller: Intel Corporation Alder Lake-HX GT1 [UHD Graphics 770] (rev 0c)
        Subsystem: Lenovo Alder Lake-HX GT1 [UHD Graphics 770]
        Kernel driver in use: i915
--
01:00.0 VGA compatible controller: NVIDIA Corporation GA107GLM [RTX A2000 8GB Laptop GPU] (rev a1)
        Subsystem: Lenovo GA107GLM [RTX A2000 8GB Laptop GPU]
        Kernel driver in use: nvidia

the journalctl -b immediately after the issue occurred:
https://pastebin.com/tDAvUkRM

dmesg
https://pastebin.com/A1y0BNdE

This stands out to me in the journal, however I am having trouble finding out how to diagnose it:
kwin_core: XCB error: 152 (BadDamage)

Let me know what else i can post to further clarify the issue.
Thank you in advance.

Last edited by qherring (2024-02-14 22:12:15)

Offline

#2 2023-12-14 04:00:05

qherring
Member
Registered: 2023-05-05
Posts: 87

Re: Additional monitors freeze on laptop, main display unaffected [solved]

qherring wrote:

The main (integrated screen) is unaffected.  As far as I can tell all else continues to work as usual.

Just realized that once I disconnect the input cables to these external displays and then reconnect the integrated display becomes affected.  Here the main display will freeze except for the cursor.

Offline

#3 2024-02-14 22:11:30

qherring
Member
Registered: 2023-05-05
Posts: 87

Re: Additional monitors freeze on laptop, main display unaffected [solved]

Offline

Board footer

Powered by FluxBB