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#1 2023-12-25 10:11:10

Muhamamdbm
Member
Registered: 2023-12-25
Posts: 7

No Sound on ROG Strix G614JV

hello

a day ago i installed arch linux with Kernel: 6.6.8-arch1-1 on my new ROG Strix G614JV laptop

the issue that the sound not working, i can't hear anything from built in speakers.

the USB headphones and HDMI sound working great.


any advice?

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#2 2023-12-25 11:30:48

Head_on_a_Stick
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From: London
Registered: 2014-02-20
Posts: 7,763
Website

Re: No Sound on ROG Strix G614JV

Is the sof-firmware package installed?

Can we see

aplay -l
amixer

Are you infected with Wetiko?

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#3 2023-12-25 13:35:58

Muhamamdbm
Member
Registered: 2023-12-25
Posts: 7

Re: No Sound on ROG Strix G614JV

i installed it now

bash: aplay: command not found
bash: amixer: command not found

Head_on_a_Stick wrote:

Is the sof-firmware package installed?

Can we see

aplay -l
amixer

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#4 2023-12-25 13:37:08

Head_on_a_Stick
Member
From: London
Registered: 2014-02-20
Posts: 7,763
Website

Re: No Sound on ROG Strix G614JV

# pacman -Fy aplay amixer

EDIT: leet time post! big_smile

Last edited by Head_on_a_Stick (2023-12-25 13:37:52)

Are you infected with Wetiko?

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#5 2023-12-25 13:42:03

Muhamamdbm
Member
Registered: 2023-12-25
Posts: 7

Re: No Sound on ROG Strix G614JV

thanks for quick response

but !

sudo pacman -Fy aplay amixer
[sudo] password for gh:
:: Synchronizing package databases...
core                                                                                                            1045.3 KiB  1240 KiB/s 00:01 [#######################################################################################] 100%
extra                                                                                                             38.8 MiB  14.8 MiB/s 00:03 [#######################################################################################] 100%
multilib                                                                                                         209.3 KiB  2.11 MiB/s 00:00 [#######################################################################################] 100%
extra/alsa-utils 1.2.10-1
    usr/bin/aplay
extra/alsa-utils 1.2.10-1
    usr/bin/amixer
[gh~]$ aplay -l
bash: aplay: command not found


Head_on_a_Stick wrote:
# pacman -Fy aplay amixer

EDIT: leet time post! big_smile

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#6 2023-12-25 13:57:51

Muhamamdbm
Member
Registered: 2023-12-25
Posts: 7

Re: No Sound on ROG Strix G614JV

[gh@gh ~]$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [LF24T450F]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0




[gh@gh ~]$ amixer
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 0 [0%] [-65.25dB] [off]
  Front Right: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Mic',0
  Capabilities: cswitch cswitch-joined cswitch-exclusive
  Capture exclusive group: 0
  Capture channels: Mono
  Mono: Capture [on]
Simple mixer control 'Mic 1',0
  Capabilities: cswitch cswitch-joined cswitch-exclusive
  Capture exclusive group: 0
  Capture channels: Mono
  Mono: Capture [off]
Simple mixer control 'Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'Mic Boost',1
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'IEC958',1
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',2
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',3
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 63 [100%] [30.00dB] [off]
  Front Right: Capture 63 [100%] [30.00dB] [off]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Disabled'
Simple mixer control 'Internal Mic',0
  Capabilities: cswitch cswitch-joined cswitch-exclusive
  Capture exclusive group: 0
  Capture channels: Mono
  Mono: Capture [off]
Simple mixer control 'Internal Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 3 [100%] [30.00dB]
  Front Right: 3 [100%] [30.00dB]





Head_on_a_Stick wrote:

Is the sof-firmware package installed?

Can we see

aplay -l
amixer

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#7 2023-12-25 14:16:43

Head_on_a_Stick
Member
From: London
Registered: 2014-02-20
Posts: 7,763
Website

Re: No Sound on ROG Strix G614JV

Please use [code][/code] tags for terminal output and please don't quote unnecessarily, it bloats the thread.

I think we need to see the full journal contents from a single boot, preferably as brief as possible. Don't forget the tags, link to a pastebin site if it's very long.

Are you infected with Wetiko?

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#8 2023-12-25 16:11:08

Muhamamdbm
Member
Registered: 2023-12-25
Posts: 7

Re: No Sound on ROG Strix G614JV

Sorry I'm new linux user and here is what show me journalctl -b


https://pastebin.com/epM58LY1

Head_on_a_Stick wrote:

Please use [code][/code] tags for terminal output and please don't quote unnecessarily, it bloats the thread.

I think we need to see the full journal contents from a single boot, preferably as brief as possible. Don't forget the tags, link to a pastebin site if it's very long.

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#9 2024-01-01 10:24:27

Muhamamdbm
Member
Registered: 2023-12-25
Posts: 7

Re: No Sound on ROG Strix G614JV

For those who may be interested:

the sound works after switching to FEDORA distribution with Kernel: 6.6.8-200.fc39.x86_64

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