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#1 2024-04-10 12:55:14

ExCalicock
Member
Registered: 2023-09-22
Posts: 8

Speakers Stopped Working After Kernel Panic

Hello, i bought a brand new laptop 2 weeks ago and I'm mainly using Arch, also dual booting Win11 for the sole reason of using my printer (not supported by cups).
Anyway in those 2 weeks i've had 2 kernel panics for no obvious reason, simply when restarting Arch, my laptop freeze and Caps lock starts blinking, forced shutdown the laptop by long pressing the power button. After booting again, the speakers seems to be not functioning on both Windows and Arch linux.

When it first happened, i searched a lot but couldn't find a similar issue on the internet, ended up wiping the nvme clean and reinstalling everything (initially thought it was a hardware issue, formatted and reinstalled just to check if it's hard/software problem).
And today i had same problem, tried restarting laptop from arch, kernel panic then no audio on both operating systems.

Small note:

- Everything was working fine till kernel panic happened.
- Nothing is misconfigured.
- I use pipewire & sof-firmware.


 ➜  ~ uname -a      
Linux Tamamo-no-Mae 6.8.4-arch1-1 #1 SMP PREEMPT_DYNAMIC Fri, 05 Apr 2024 00:14:23 +0000 x86_64 GNU/Linux

Installed pipewire packages:

kpipewire 6.0.3-1
pipewire 1:1.0.4-4
pipewire-alsa 1:1.0.4-4
pipewire-jack 1:1.0.4-4
pipewire-pulse 1:1.0.4-4
wireplumber 0.5.1-1

Device info;

OS: Arch Linux x86_64 
Host: Cyborg 15 A13VF REV:1.0 
Kernel: 6.8.4-arch1-1 
Uptime: 14 mins 
Packages: 1243 (pacman) 
Shell: zsh 5.9 
Resolution: 1920x1080 
DE: Plasma 6.0.3 
WM: kwin 
Theme: Qogir-Dark [GTK2/3] 
Icons: candy-icons [GTK2/3] 
Terminal: konsole 
CPU: 13th Gen Intel i7-13700H (20) @ 4.800GHz 
GPU: NVIDIA GeForce RTX 4060 Max-Q / Mobile 
GPU: Intel Raptor Lake-P [Iris Xe Graphics] 
Memory: 2677MiB / 15696MiB

Last edited by ExCalicock (2024-04-10 12:58:07)

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#2 2024-04-10 13:17:12

ExCalicock
Member
Registered: 2023-09-22
Posts: 8

Re: Speakers Stopped Working After Kernel Panic

Those packages were updated (although i rebooted after the update and nothing went wrong after the first reboot)

2388   │ [2024-04-10T11:38:43+0300] [ALPM] transaction started
2389   │ [2024-04-10T11:38:43+0300] [ALPM] upgraded filesystem (2024.01.19-1 -> 2024.04.07-1)
2390   │ [2024-04-10T11:38:43+0300] [ALPM] upgraded pcre2 (10.43-2 -> 10.43-3)
2391   │ [2024-04-10T11:38:43+0300] [ALPM] upgraded imagemagick (7.1.1.29-2 -> 7.1.1.30-1)
2392   │ [2024-04-10T11:38:43+0300] [ALPM] upgraded python-jupyterlab-server (2.25.4-1 -> 2.26.0-1)
2393   │ [2024-04-10T11:38:43+0300] [ALPM] upgraded jupyterlab (4.1.5-1 -> 4.1.6-1)
2394   │ [2024-04-10T11:38:43+0300] [ALPM] upgraded libarchive (3.7.2-2 -> 3.7.3-1)
2395   │ [2024-04-10T11:38:43+0300] [ALPM] upgraded libproxy (0.5.4-1 -> 0.5.5-1)
2396   │ [2024-04-10T11:38:43+0300] [ALPM] upgraded libxmlb (0.3.17-1 -> 0.3.18-1)
2397   │ [2024-04-10T11:38:43+0300] [ALPM] upgraded pciutils (3.11.1-1 -> 3.12.0-1)
2398   │ [2024-04-10T11:38:44+0300] [ALPM] upgraded qt5-base (5.15.13+kde+r142-1 -> 5.15.13+kde+r145-1)
2399   │ [2024-04-10T11:38:44+0300] [ALPM] upgraded qca-qt5 (2.3.8-2 -> 2.3.8-3)
2400   │ [2024-04-10T11:38:44+0300] [ALPM] upgraded qca-qt6 (2.3.8-2 -> 2.3.8-3)
2401   │ [2024-04-10T11:38:44+0300] [ALPM] upgraded taglib (2.0-1 -> 2.0.1-1)
2402   │ [2024-04-10T11:38:44+0300] [ALPM] upgraded upower (1.90.2-1 -> 1.90.4-1)
2403   │ [2024-04-10T11:38:44+0300] [ALPM] upgraded xf86-video-vmware (13.4.0-2 -> 13.4.0-3)
2404   │ [2024-04-10T11:38:44+0300] [ALPM] upgraded xorg-xwayland (23.2.5-1 -> 23.2.6-1)
2405   │ [2024-04-10T11:38:44+0300] [ALPM] transaction completed

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#3 2024-04-10 21:31:45

Zibi1981
Member
From: Poland
Registered: 2008-01-31
Posts: 670

Re: Speakers Stopped Working After Kernel Panic

I have had similar issues on my MSI laptop, although regarding WiFi card suddenly disappearing after a hard power off.

I can give you two pieces of advice:

1) Enable SysRq in kernel parameters in order to avoid hard power off/hard reset situations.

2) In my case the solution to WiFi disappearance was loading UEFI default setting and restarting, but remember to turn Secure Boot off after you do this, because if you haven't manage to make it work under Arch, your system will fail to boot.

Please report back if this worked for you.

Last edited by Zibi1981 (2024-04-11 09:26:04)


"... being a Linux user is sort of like living in a house inhabited by a large family of carpenters and architects. Every morning when you wake up, the house is a little different. Maybe there is a new turret, or some walls have moved. Or perhaps someone has temporarily removed the floor under your bed."

MSI Raider GE78HX 13VI-032PL

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#4 2024-04-11 01:19:54

bybrl
Member
Registered: 2024-02-12
Posts: 9

Re: Speakers Stopped Working After Kernel Panic

Post your journalctl logs.

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#5 2024-04-11 08:49:28

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 22,138

Re: Speakers Stopped Working After Kernel Panic

As well as

sudo fuser -v /dev/snd/*
aplay -lL
pactl list cards
pactl list sinks

but not functioning on either systems sounds like UEFI firmware issues, maybe check for an update here, or force a reset by shutting down and holding the power button for a few seconds.

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#6 2024-04-12 08:59:40

ExCalicock
Member
Registered: 2023-09-22
Posts: 8

Re: Speakers Stopped Working After Kernel Panic

V1del wrote:

As well as

sudo fuser -v /dev/snd/*
aplay -lL
pactl list cards
pactl list sinks

but not functioning on either systems sounds like UEFI firmware issues, maybe check for an update here, or force a reset by shutting down and holding the power button for a few seconds.


The only solution that got this issue fixed is draining the battery completely till the laptop shuts down by itself, after plugging it in charger and booting, sound was back on both operating systems.

Such an odd solution for an odd problem

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#7 2024-04-12 09:01:02

ExCalicock
Member
Registered: 2023-09-22
Posts: 8

Re: Speakers Stopped Working After Kernel Panic

Zibi1981 wrote:

I have had similar issues on my MSI laptop, although regarding WiFi card suddenly disappearing after a hard power off.

I can give you two pieces of advice:

1) Enable SysRq in kernel parameters in order to avoid hard power off/hard reset situations.

2) In my case the solution to WiFi disappearance was loading UEFI default setting and restarting, but remember to turn Secure Boot off after you do this, because if you haven't manage to make it work under Arch, your system will fail to boot.

Please report back if this worked for you.

I drained the battery completely then plugged it in charger then booted, all is good now.
And i will definitely check SysRq, sounds like a life saver in such situations.

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