Steam won't load UI when starting

joeysobat · 2024-05-04 16:31:39

Hi, I recently installed steam and configured my gaming environment. I managed to install and play some games, but one day, for some reason, steam won't launch under any circumstance. I tried running steam, steam-runtime, with -no-cef-sandbox, --reset, -clearbeta... Nothing worked. I even reinstalled the whole thing.

It prints:

[joeysobat@archlinux ~]$ steam
steam.sh[6215]: Running Steam on arch rolling 64-bit
steam.sh[6215]: STEAM_RUNTIME is enabled automatically
setup.sh[6291]: Steam runtime environment up-to-date!
steam.sh[6215]: Steam client's requirements are satisfied
tid(6344) burning pthread_key_t == 0 so we never use it
[2024-05-04 18:19:14] Startup - updater built Mar  6 2024 20:27:25
[2024-05-04 18:19:14] Startup - Steam Client launched with: '/home/joeysobat/.local/share/Steam/ubuntu12_32/steam'
minidumps folder is set to /tmp/dumps
05/04 18:19:14 Init: Installing breakpad exception handler for appid(steam)/version(1709846872)/tid(6344)
[2024-05-04 18:19:14] Loading cached metrics from disk (/home/joeysobat/.local/share/Steam/package/steam_client_metrics.bin)
[2024-05-04 18:19:14] Failed to load cached hosts file (File 'update_hosts_cached.vdf' not found), using defaults
[2024-05-04 18:19:14] Using the following download hosts for Public, Realm steamglobal
[2024-05-04 18:19:14] 1. https://cdn.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
[2024-05-04 18:19:14] Verifying installation...
[2024-05-04 18:19:15] Verification complete
UpdateUI: skip show logo
Steam logging initialized: directory: /home/joeysobat/.local/share/Steam/logs

XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xe734adc0
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xe7349500
steamwebhelper.sh[6359]: === sáb 04 may 2024 18:19:21 CEST ===
steamwebhelper.sh[6359]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/joeysobat/.local/share/Steam/ubuntu12_64/steam-runtime-sniper
CAppInfoCacheReadFromDiskThread took 0 milliseconds to initialize
Steam Runtime Launch Service: starting steam-runtime-launcher-service
Steam Runtime Launch Service: steam-runtime-launcher-service is running pid 6446
bus_name=com.steampowered.PressureVessel.LaunchAlongsideSteam
steamwebhelper.sh[6506]: === sáb 04 may 2024 18:19:31 CEST ===
steamwebhelper.sh[6506]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/joeysobat/.local/share/Steam/ubuntu12_64/steam-runtime-sniper
steamwebhelper.sh[6577]: === sáb 04 may 2024 18:19:41 CEST ===
steamwebhelper.sh[6577]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/joeysobat/.local/share/Steam/ubuntu12_64/steam-runtime-sniper
src/steamUI/steamuisharedjscontroller.cpp (546) : Failed creating offscreen shared JS context
src/steamUI/steamuisharedjscontroller.cpp (546) : Failed creating offscreen shared JS context
05/04 18:19:42 Init: Installing breakpad exception handler for appid(steam)/version(1709846872)/tid(6344)
assert_20240504181942_30.dmp[6647]: Uploading dump (out-of-process)
/tmp/dumps/assert_20240504181942_30.dmp
assert_20240504181942_30.dmp[6647]: Finished uploading minidump (out-of-process): success = yes
assert_20240504181942_30.dmp[6647]: response: CrashID=bp-e8c4dab5-5e75-4333-ab6f-9c7572240504
assert_20240504181942_30.dmp[6647]: file ''/tmp/dumps/assert_20240504181942_30.dmp'', upload yes: ''CrashID=bp-e8c4dab5-5e75-4333-ab6f-9c7572240504''
[2024-05-04 18:19:52] Shutdown

yndoendo · 2024-05-04 17:42:16

Can confirm that Steam Native has GUI display issues. Both Native and Runtime versions stopped working. This is after the lib32-glibc-2.39-4 resolution.

Last edited by yndoendo (2024-05-04 17:48:05)

Head_on_a_Stick · 2024-05-04 17:45:55

Did you check the named dump file?

Something crashed so you can try https://wiki.archlinux.org/title/Steam/ … ging_Steam and see if the backtrace tells us anything useful.

What is your graphics hardware?

lspci -knn -d ::03xx

I won't be much help with NVIDIA.

yndoendo · 2024-05-04 17:54:05

More debugging. Running steam from console and not from .application file is working for both Native and Runtime versions. The .applications are standard and not customized.

Last edited by yndoendo (2024-05-04 17:54:47)

joeysobat · 2024-05-04 18:10:04

Thanks for the replies. I have lib32-glibc-2.39-2 installed, I'm also working with NVIDIA GPU and a Hyprland environment.

[joeysobat@archlinux ~]$ lspci -knn -d ::03xx
01:00.0 VGA compatible controller [0300]: NVIDIA Corporation GA106M [GeForce RTX 3060 Mobile / Max-Q] [10de:2560] (rev a1)
	Subsystem: Lenovo Device [17aa:3a81]
	Kernel driver in use: nvidia
	Kernel modules: nouveau, nvidia_drm, nvidia

Steam Runtime Launch Service: starting steam-runtime-launcher-service
[Detaching after fork from child process 5952]
Steam Runtime Launch Service: steam-runtime-launcher-service is running pid 5952
[New Thread 0xdd3feb40 (LWP 5953)]
bus_name=com.steampowered.PressureVessel.LaunchAlongsideSteam
Downloading separate debug info for /home/joeysobat/.local/share/Steam/ubuntu12_32/libopenvr_api.so
[New Thread 0xdcffeb40 (LWP 5961)]                                                                                                                                                                                                                                                      
Downloading separate debug info for /home/joeysobat/.local/share/Steam/ubuntu12_32/libaudio.so
[New Thread 0xdccffb40 (LWP 5964)]                                                                                                                                                                                                                                                      
[New Thread 0xd82ffb40 (LWP 5965)]
[New Thread 0xd7fffb40 (LWP 5966)]
[New Thread 0xe56e4b40 (LWP 5988)]
[Detaching after vfork from child process 5989]
[New Thread 0xd73ffb40 (LWP 5990)]
libEGL warning: egl: failed to create dri2 screen
[Detaching after vfork from child process 6009]
[Detaching after vfork from child process 6018]
[Detaching after fork from child process 6027]
steamwebhelper.sh[6027]: === sáb 04 may 2024 20:03:48 CEST ===
steamwebhelper.sh[6027]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/joeysobat/.local/share/Steam/ubuntu12_64/steam-runtime-sniper
[Thread 0xd7fffb40 (LWP 5966) exited]
[Detaching after fork from child process 6095]
steamwebhelper.sh[6095]: === sáb 04 may 2024 20:03:58 CEST ===
steamwebhelper.sh[6095]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/joeysobat/.local/share/Steam/ubuntu12_64/steam-runtime-sniper
src/steamUI/steamuisharedjscontroller.cpp (546) : Failed creating offscreen shared JS context
src/steamUI/steamuisharedjscontroller.cpp (546) : Failed creating offscreen shared JS context
/data/src/steamUI/steamuisharedjscontroller.cpp 546 Failed creating offscreen shared JS context
Thread 1 "steam" received signal SIGTRAP, Trace/breakpoint trap.
0xeeaeb5e1 in ?? () from /home/joeysobat/.local/share/Steam/ubuntu12_32/steamui.so
(gdb)

debugging steam gets me this info at the end

raggerv8 · 2024-05-04 18:11:40

https://github.com/ValveSoftware/steam- … sues/10561
Does disabling hardware acceleration with -cef-disable-gpu work for you?

joeysobat · 2024-05-04 18:17:35

It didn't... However there is new info:

XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xef50fdc0
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xef50e500
steamwebhelper.sh[7927]: === sáb 04 may 2024 20:14:00 CEST ===
steamwebhelper.sh[7927]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/joeysobat/.local/share/Steam/ubuntu12_64/steam-runtime-sniper
CAppInfoCacheReadFromDiskThread took 0 milliseconds to initialize
Steam Runtime Launch Service: starting steam-runtime-launcher-service
Steam Runtime Launch Service: steam-runtime-launcher-service is running pid 8016
bus_name=com.steampowered.PressureVessel.LaunchAlongsideSteam
libEGL warning: egl: failed to create dri2 screen
steamwebhelper.sh[8093]: === sáb 04 may 2024 20:14:10 CEST ===
steamwebhelper.sh[8093]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/joeysobat/.local/share/Steam/ubuntu12_64/steam-runtime-sniper
steamwebhelper.sh[8161]: === sáb 04 may 2024 20:14:20 CEST ===
steamwebhelper.sh[8161]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/joeysobat/.local/share/Steam/ubuntu12_64/steam-runtime-sniper
src/steamUI/steamuisharedjscontroller.cpp (546) : Failed creating offscreen shared JS context
src/steamUI/steamuisharedjscontroller.cpp (546) : Failed creating offscreen shared JS context
05/04 20:14:21 Init: Installing breakpad exception handler for appid(steam)/version(1709846872)/tid(7920)
assert_20240504201421_28.dmp[8231]: Uploading dump (out-of-process)
/tmp/dumps/assert_20240504201421_28.dmp
assert_20240504201421_28.dmp[8231]: Finished uploading minidump (out-of-process): success = yes
assert_20240504201421_28.dmp[8231]: response: CrashID=bp-263ae853-eeb9-4d67-8677-f3aef2240504
assert_20240504201421_28.dmp[8231]: file ''/tmp/dumps/assert_20240504201421_28.dmp'', upload yes: ''CrashID=bp-263ae853-eeb9-4d67-8677-f3aef2240504''

libEGL warning: egl: failed to create dri2 screen

Arch Linux

#1 2024-05-04 16:31:39

Steam won't load UI when starting

#2 2024-05-04 17:42:16

Re: Steam won't load UI when starting

#3 2024-05-04 17:45:55

Re: Steam won't load UI when starting

#4 2024-05-04 17:54:05

Re: Steam won't load UI when starting

#5 2024-05-04 18:10:04

Re: Steam won't load UI when starting

#6 2024-05-04 18:11:40

Re: Steam won't load UI when starting

#7 2024-05-04 18:17:35

Re: Steam won't load UI when starting

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