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speeder1987

Member

Registered: 2022-08-19

Posts: 28

[SOLVED] External Drive no Longer Mounting

Hi,

I have an external USB drive which I have been using to backup data between computers. I plugged it into a Windows which computer which wouldn't mount the drive and then requested to fix it and I stupidly said yes. I am now in a situation where the drive will no longer mount in my Arch system and I have no idea how to fix it. The specific error I get when mounting in Dolphin is:

An error occurred while accessing 'Seagate Expansion Drive', the system responded: The requested operation has failed: Error mounting /dev/sda2 at /run/media/john/Seagate Expansion Drive: wrong fs type, bad option, bad superblock on /dev/sda2, missing codepage or helper program, or other error

.

When I checked the drive in gparted it looks like Windows has re-partitioned the drive!

I don't want to loose the data on the drive so I thought it best to ask more knowledgeable people for advice:

- Has anyone had experience of this and knows how to fix it without data loss
- Does anyone have any pointers on where I can look to understand how I can try to fix this? I have searched google and the only suggestions were to use ntfsfix which has not fixed the issue.

Thanks

Last edited by speeder1987 (2023-12-19 08:32:12)

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 20,612

Re: [SOLVED] External Drive no Longer Mounting

What file system are you using on that drive?  Your screenshot implies NTFS. Is that what you had been using?

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seth

Member

From: Don't DM me only for attention

Registered: 2012-09-03

Posts: 74,307

Re: [SOLVED] External Drive no Longer Mounting

https://bbs.archlinux.org/viewtopic.php?id=271650
There's a gozen threads like this over the last quarter or so.

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speeder1987

Member

Registered: 2022-08-19

Posts: 28

Re: [SOLVED] External Drive no Longer Mounting

OK thanks for the replies. Sorry must have been searching poorly as I didn't find those threads.

Anyway by using the -d flag with ntfsfix this solved the problem:

sudo ntfsfix -d /dev/sda2

Thanks for the help

Last edited by speeder1987 (2023-12-19 08:31:49)

shirshak_ach

Member

Registered: 2024-05-26

Posts: 2

Re: [SOLVED] External Drive no Longer Mounting

Hello, I couldnot mount my external harddrive as well. And when I try the code you mentioned: sudo ntfsfix -d /dev/sda2

I get the error as ----> sudo: ntfsfix: command not found

I tried to install ntfsfix usig command : sudo pacman -S ntfsfix
But i get error as:

error: target not found: ntfsfix

Can you provide the detail of where you got ntfsfix from?

shirshak_ach

Member

Registered: 2024-05-26

Posts: 2

Re: [SOLVED] External Drive no Longer Mounting

I got the answer.
Install ntfs with this command.
sudo pacman -S ntfs-3g

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 20,612

Re: [SOLVED] External Drive no Longer Mounting

Closing this old thread.

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Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
The shortest way to ruin a country is to give power to demagogues.— Dionysius of Halicarnassus
---
How to Ask Questions the Smart Way