Can't get Wacom graphic tablet to work

TheDacoMelon · 2024-06-05 14:36:02

Hello, I've tried to follow the wiki's instructions on getting a graphics tablet to work but it didn't get me anywhere so now I've come here.

I've bought a Wacom Intuos Pro M (model PTH-660) ages ago but have practically not used it at all as it didn't work out of the box. I've tried to follow the wiki page on this numerous times but never got anywhere. My DE back then was Xfce4 and I've tried switching to Cinnamon and now to KDE Plasma hoping that they'd work better but no luck. Today I've tried following and troubleshooting again and I have no clue what I'm doing wrong.

System is fully updated, lsusb lists the tablet, KDE's Graphics Tablet settings does not see it at all, I've built input-wacom from source, no difference. (Interestingly enough input-wacom's installation guide's step of doing rmmod wacom and then modprobe wacom to stop and start the module always results in telling me that the module is not loaded)

I know for a fact that the device does work as I've used it on a second ancient laptop running windows 7, but that machine is way too low spec for me to do anything with.

What should I do? Please tell me what info I should provide or what steps to attempt and I will do so. Thank you in advance! I need this as I'm hoping to start a project with a friend and I'm the designated artist.

d_fajardo · 2024-06-05 15:57:42

I assume it's connected via USB. Does udevadm monitor trigger an event when plugging the device in and out?

TheDacoMelon · 2024-06-05 16:10:39

d_fajardo wrote:

I assume it's connected via USB. Does udevadm monitor trigger an event when plugging the device in and out?

Yes it is connected by USB. I am not sure what udevadm is but I've confirmed that it does indeed trigger an event. After running udevadm monitor in the terminal it reported back several lines when plugged in and again when unplugging. The DE also played the device connected notification sound and in /dev/input/ a bunch of files appeared such as "wacom" and "tablet-intuos-pro-m" (a symlink(?) I've created myself while trying to follow the wiki). Inputs from the stylus do not work though.

Last edited by TheDacoMelon (2024-06-05 16:11:21)

TheDacoMelon · 2024-06-06 07:21:10

Is there any information that I could provide? Perhaps logs somewhere? Due to the nature of this issue I'm just really not sure of what I could give to help.

impossibleveins23 · 2024-06-06 07:57:38

To troubleshoot start with this recent post.

TheDacoMelon · 2024-06-06 14:37:10

impossibleveins23 wrote:

To troubleshoot start with this recent post.

Would that be relevant? The linked post is about Wayland, I'm running X11.

impossibleveins23 · 2024-06-06 14:59:12

The mentioned post contains generic info and a few commands to troubleshoot.

* You mentioned that the USB device is recognized so now check to see that the HID device is recognized (AFAIR can be done with libinput on X11 or with xinput).
* If the device is recognized, proceed to check if events are detected (execute: libinput debug-events and use the Wacom).
* Attach the output of: pacman -Qs wacom.

TheDacoMelon · 2024-06-06 16:11:32

impossibleveins23 wrote:

The mentioned post contains generic info and a few commands to troubleshoot.
* You mentioned that the USB device is recognized so now check to see that the HID device is recognized (AFAIR can be done with libinput on X11 or with xinput).
* If the device is recognized, proceed to check if events are detected (execute: libinput debug-events and use the Wacom).
* Attach the output of: pacman -Qs wacom.

Thank you for explaining, I've just plugged in my tablet to check. I did not know about using libinput before, I've run what you've said for the first time now and noticed an interesting result:

event11 - Wacom Co.,Ltd. Wacom Intuos Pro M Mouse: libinput bug: missing tablet capabilities: xy pen btn-stylus resolution. Ignoring this device.
event12 - Wacom Co.,Ltd. Wacom Intuos Pro M: libinput bug: missing tablet capabilities: xy pen btn-stylus resolution. Ignoring this device.

Output of pacman -Qs wacom:

local/libwacom 2.11.0-1
    Library to identify Wacom tablets and their features
local/wacomtablet 6.0.5-1 (plasma)
    GUI for Wacom Linux drivers that supports different button/pen layout profiles
local/xf86-input-wacom 1.2.2-1
    X.Org Wacom tablet driver

What should I do about this?

impossibleveins23 · 2024-06-06 22:13:36

There's a dkms driver in AUR.
I'm not familiar with it but worth trying. I presume you'll need to blacklist the generic 'wacom' and load the other one instead.

d_fajardo · 2024-06-07 10:36:08

Would that be relevant? The linked post is about Wayland, I'm running X11.

If ypu're in X11 are you using x86-input-wacom? If your device is not listed, have you tried manual setup?

Arch Linux

#1 2024-06-05 14:36:02

Can't get Wacom graphic tablet to work

#2 2024-06-05 15:57:42

Re: Can't get Wacom graphic tablet to work

#3 2024-06-05 16:10:39

Re: Can't get Wacom graphic tablet to work

#4 2024-06-06 07:21:10

Re: Can't get Wacom graphic tablet to work

#5 2024-06-06 07:57:38

Re: Can't get Wacom graphic tablet to work

#6 2024-06-06 14:37:10

Re: Can't get Wacom graphic tablet to work

#7 2024-06-06 14:59:12

Re: Can't get Wacom graphic tablet to work

#8 2024-06-06 16:11:32

Re: Can't get Wacom graphic tablet to work

#9 2024-06-06 22:13:36

Re: Can't get Wacom graphic tablet to work

#10 2024-06-07 10:36:08

Re: Can't get Wacom graphic tablet to work

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