[SOLVED] Third monitor is a black screen after recent update

catcattycat · 2024-06-29 23:05:44

Update: The problem is that DVI output broke in the latest NVIDIA drivers. I switched to display port, that works fine.

Since I restarted after my last system update today, my third monitor is a black screen. The monitor says there is no input.

Tried unplugging/replugging the power and display cables - didn't help.

Other two screen are fine.

I'm on Wayland/proprietary nvidia driver/kde plasma.

Output of sudo dmesg: https://0x0.st/XmkO.txt
Output of sudo journalctl -b: https://0x0.st/Xmkf.txt
Output of pacman -Qs 'kernel|nvidia|kwin': https://0x0.st/Xmk4.txt

I see similar posts about black screens today, but none are my specific problem (only one monitor is not working, the rest are).

What I can do to fix this? Or if there isn't a fix yet, how do I downgrade/which packages do I downgrade?

Thank you!

Last edited by catcattycat (2024-07-02 04:09:32)

seth · 2024-06-30 08:10:03

Does this also happen w/ plasma/X11?
=> What do your xorg log and the outputs of "xrandr -q" and kscreen-doctor look like?

jmsgentoo · 2024-07-01 04:02:31

I have a similar problem with dual monitor and nvidia 555.58 driver
in my case problem seems to come from dvi ouput of the nvidia card seems that the driver make it unusable after getting in X/wayland/de
is your Third monitor using the dvi ouput from the nvidia card?
in any case reverting to previous nvidia driver solved the issue for me..

maybe also usfull info here:
https://bbs.archlinux.org/viewtopic.php … 8#p2181018

catcattycat · 2024-07-01 04:34:30

seth wrote:

Does this also happen w/ plasma/X11?
=> What do your xorg log and the outputs of "xrandr -q" and kscreen-doctor look like?

It also happens with X11 - the third monitor is blank even in the login screen.

xrandr -q: https://0x0.st/XaPp.txt
kscreen-doctor -o: https://0x0.st/XaPV.txt
xorg log: https://0x0.st/XaPw.0.log

catcattycat · 2024-07-01 04:35:53

jmsgentoo wrote:

I have a similar problem with dual monitor and nvidia 555.58 driver
in my case problem seems to come from dvi ouput of the nvidia card seems that the driver make it unusable after getting in X/wayland/de
is your Third monitor using the dvi ouput from the nvidia card?
in any case reverting to previous nvidia driver solved the issue for me..
maybe also usfull info here:
https://bbs.archlinux.org/viewtopic.php … 8#p2181018

It is using the DVI output

catcattycat · 2024-07-01 04:45:55

Trying to downgrade with:

sudo pacman -U file:///var/cache/pacman/pkg/nvidia-550.90.07-4-x86_64.pkg.tar.zst file:///var/cache/pacman/pkg/nvidia-utils-550.90.07-3-x86_64.pkg.tar.zst file://var/cache/pacman/pkg/lib32-nvidia-utils-550.90.07-1-x86_64.pkg.tar.zst file:///var/cache/pacman/pkg/nvidia-settings-550.78-1-x86_64.pkg.tar.zst

led to some scary looking errors: https://0x0.st/XaZN.txt

so I undid the downgrade.

Is there a package I missed/did I get the versions wrong?

seth · 2024-07-01 07:02:25

no 550xx module was built for the 6.9.7 kernel, you'd have to downgrade the kernel as well or use the nvidia-dkms package (and install the headers)

catcattycat · 2024-07-02 04:08:46

Thanks!

I decided to switch from DVI to display port. That fixed the problem, I'm resolving this issue.

Palanthis · 2024-07-11 00:20:25

catcattycat wrote:

Thanks!
I decided to switch from DVI to display port. That fixed the problem, I'm resolving this issue.

It didn't fix the problem, it just worked around the symptom. This is an upstream issue with 555.58 of the Nvidia driver. I have it happening on two computers running Arch, as well as a system running Fedora after upgrading Nvidia to 555.58. Downgrading restores the functionality, but I think we need to treat this as a bug in 555.58 and roll it back from Extra until Nvidia can fix it.

stefano · 2024-07-16 20:13:06

I have the same issue on plasma/Wayland. nvidia-dkms 555.58 and two monitors, one HDMi and the other one DVI. The DVi-connected monitor is blank, even though kde recognizes it. In fact, I can move windows from one screen to the other at will.They become invisible on the second monitor, they are there.
I tried to downgrade to the latest previous version of nvidia-dkms (plus nvidia-utils), version 545,29.06, but the situation actually got worse. After reboot, I got a stuck system when the boot process got to loading the graphic subsystem. Same thing happened when trying to downgrade to the even older 535 version (specifically, 535.113.01) or the next to last version 550. So I reverted to version 555, but I'm without a monitor.
Are there other options?

Last edited by stefano (2024-07-16 20:39:06)

V1del · 2024-07-16 23:09:27

It sounds like you downgraded incorrectly. Do you have your nvidia modules in your initramfs and did you regenerate that on the downgrade attempt? DVI is currently known broken, the only other option you have as a "normal" enduser is downgrading or waiting for an update from nvidia

stefano · 2024-07-17 15:53:41

V1del wrote:

It sounds like you downgraded incorrectly. Do you have your nvidia modules in your initramfs and did you regenerate that on the downgrade attempt? DVI is currently known broken, the only other option you have as a "normal" enduser is downgrading or waiting for an update from nvidia

Thanks for the reply. It is certainly possible I did something incorrect, but I did follow the usual procedure on the downgrade, checked everything was in place, etcetera. It is possible something else or some other update, are interfering with the older nvidia modules. This box has been turned of for almost three months while I was abroad, and the system upgrade I did yesterday was massive. I'm going out to invest in a HDMI cable while nvidia gets its act together.

seth · 2024-07-17 20:11:41

specifically, 535.113.01) or the next to last version 550

You cannot just downgrade the nvidia package in isolation, it has to match the exact kernel it was built for.
The solution to that are the dkms packages - provided you've the linux-headers package (or linux-lts-headers etc) installed it'll build a kernel module from the driver version for whatever kernel you've installed.
https://aur.archlinux.org/packages/nvidia-535xx-dkms

Arch Linux

#1 2024-06-29 23:05:44

[SOLVED] Third monitor is a black screen after recent update

#2 2024-06-30 08:10:03

Re: [SOLVED] Third monitor is a black screen after recent update

#3 2024-07-01 04:02:31

Re: [SOLVED] Third monitor is a black screen after recent update

#4 2024-07-01 04:34:30

Re: [SOLVED] Third monitor is a black screen after recent update

#5 2024-07-01 04:35:53

Re: [SOLVED] Third monitor is a black screen after recent update

#6 2024-07-01 04:45:55

Re: [SOLVED] Third monitor is a black screen after recent update

#7 2024-07-01 07:02:25

Re: [SOLVED] Third monitor is a black screen after recent update

#8 2024-07-02 04:08:46

Re: [SOLVED] Third monitor is a black screen after recent update

#9 2024-07-11 00:20:25

Re: [SOLVED] Third monitor is a black screen after recent update

#10 2024-07-16 20:13:06

Re: [SOLVED] Third monitor is a black screen after recent update

#11 2024-07-16 23:09:27

Re: [SOLVED] Third monitor is a black screen after recent update

#12 2024-07-17 15:53:41

Re: [SOLVED] Third monitor is a black screen after recent update

#13 2024-07-17 20:11:41

Re: [SOLVED] Third monitor is a black screen after recent update

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