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#1 2024-08-13 13:54:41

mros
Member
Registered: 2024-08-13
Posts: 5

[SOLVED] External display does not allow higher refresh rate

Hey there,

so this thing has been happening to me for the past two weeks. I have two external displays (one larger, one smaller) connected through a dock to my laptop running Arch. When I connect only one of the displays, the connected display is at its full supported refresh rate (60 Hz). When I connect both of the displays (and set the refresh rate to maximum), the larger (4k) one shows a black screen and displays "No data received", even though it is visible in Gnome settings.

My setup was fully functional just until two weeks ago and I am kinda desperate right now... Tried reconnecting everything, replaced cables etc.

Here are some details about my setup that I find relevant to this problem:

Laptop: Framework 13, AMD Ryzen 7 7840U with Radeon 780M graphics; Running Gnome on Wayland
Larger display: Samsung 32", 3840x2160 at 60Hz
Smaller display: Dell, 2560x1440 at 60Hz

The dock is not the problem and neither are the cables.

Report from xrandr --props. The first one is my built-in display, second is the smaller display, third is the larger one.

Screen 0: minimum 16 x 16, current 5280 x 4064, maximum 32767 x 32767
eDP-1 connected primary 2256x1504+786+2560 (normal left inverted right x axis y axis) 280mm x 190mm
        RANDR Emulation: 1
        non-desktop: 0
                supported: 0, 1
   2256x1504     59.93*+
   1920x1440     59.90
   1600x1200     59.87
   1440x1080     59.99
   1400x1050     59.98
   1280x1024     59.89
   1280x960      59.94
   1152x864      59.96
   1024x768      59.92
   800x600       59.86
   640x480       59.38
   320x240       59.52
   1920x1200     59.88
   1680x1050     59.95
   1440x900      59.89
   1280x800      59.81
   1152x720      59.75
   960x600       59.63
   928x580       59.88
   800x500       59.50
   768x480       59.90
   720x480       59.71
   640x400       59.95
   320x200       58.96
   2048x1152     59.90
   1920x1080     59.96
   1600x900      59.95
   1368x768      59.88
   1280x720      59.86
   1024x576      59.90
   864x486       59.92
   720x400       59.55
   640x350       59.77
DP-14 connected 1440x2560+3840+0 right (normal left inverted right x axis y axis) 600mm x 340mm
        RANDR Emulation: 1
        non-desktop: 0
                supported: 0, 1
   2560x1440     59.91*+
   1920x1440     59.90
   1600x1200     59.87
   1440x1080     59.87
   1400x1050     59.86
   1280x1024     59.76
   1280x960      59.94
   1152x864      59.78
   1024x768      59.68
   800x600       59.86
   640x480       59.38
   320x240       59.52
   1920x1200     59.88
   1680x1050     59.85
   1440x900      59.89
   1280x800      59.81
   1152x720      59.75
   960x600       59.63
   928x580       59.88
   800x500       59.50
   768x480       59.38
   720x480       59.71
   640x400       59.20
   320x200       58.96
   2048x1152     59.90
   1920x1080     59.88
   1600x900      59.82
   1368x768      59.88
   1280x720      59.86
   1024x576      59.90
   864x486       59.45
   720x400       59.55
   640x350       59.77
DP-12 connected 3840x2160+0+400 (normal left inverted right x axis y axis) 700mm x 400mm
        RANDR Emulation: 1
        non-desktop: 0
                supported: 0, 1
   3840x2160     29.98*+
   2048x1536     29.95
   1920x1440     29.95
   1600x1200     29.95
   1440x1080     29.86
   1400x1050     29.98
   1280x1024     29.90
   1280x960      29.82
   1152x864      29.92
   1024x768      29.89
   800x600       29.55
   640x480       29.85
   320x240       27.50
   2560x1600     29.99
   1920x1200     29.95
   1680x1050     29.95
   1440x900      29.91
   1280x800      29.83
   1152x720      29.96
   960x600       29.86
   928x580       29.64
   800x500       29.53
   768x480       29.64
   720x480       29.25
   640x400       29.58
   320x200       26.53
   3200x1800     29.96
   2880x1620     29.96
   2560x1440     29.94
   2048x1152     29.94
   1920x1080     29.95
   1600x900      29.92
   1368x768      29.94
   1280x720      29.93
   1024x576      29.84
   864x486       29.50
   720x400       29.51
   640x350       29.03

I'd be very happy for a solution but also just for direction to where to report a bug (or where to find a solution). Should I just wait until an update of something fixes this?

Cheers,

Martin

Last edited by mros (2024-08-15 10:50:23)

Offline

#2 2024-08-14 08:50:06

seth
Member
From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 75,834

Re: [SOLVED] External display does not allow higher refresh rate

You're running a wayland session, the xrandr output is borderline meaningless, but …

Larger display: Samsung 32", 3840x2160 at 60Hz

… suggests the DP-12 output only provides and is being run at 3840x2160@30Hz

Tried reconnecting everything, replaced cables etc. … The dock is not the problem

So you tried to replace/cut out the dock?

for OUT in /sys/class/drm/card*; do echo $OUT; edid-decode $OUT/edid; echo "================="; done

Run this with one and then both outputs attached to the dock and directly to the notebook.
You'll need https://aur.archlinux.org/packages/edid-decode-git

My money is on the dock.

Online

#3 2024-08-14 10:50:25

mros
Member
Registered: 2024-08-13
Posts: 5

Re: [SOLVED] External display does not allow higher refresh rate

So you tried to replace/cut out the dock?

Yep... I bought a new piece the same as the one I have right now, tested it and the problem still persists. I can't connect the displays directly because my laptop doesn't have two display outputs...

The weird thing is this started happening, as I said, around two weeks ago. In my opinion, it is a graphics drive/something software-related bug.

This is the output of the command with the larger monitor only (the display works normally, 60 Hz and everything):

[martin@strudl ~]$ for OUT in /sys/class/drm/card*; do echo $OUT; edid-decode $OUT/edid; echo "================="; done
/sys/class/drm/card1
/sys/class/drm/card1/edid: No such file or directory
=================
/sys/class/drm/card1-DP-1
EDID of '/sys/class/drm/card1-DP-1/edid' was empty.
=================
/sys/class/drm/card1-DP-12
edid-decode (hex):

00 ff ff ff ff ff ff 00 4c 2d 66 71 50 57 58 43
35 1f 01 04 b5 46 28 78 3a 2f 95 a9 54 4c a3 26
0f 50 54 bf ef 80 71 4f 81 00 81 c0 81 80 a9 c0
b3 00 95 00 01 01 b7 e8 00 b8 f0 70 34 81 3c 20
35 00 ba 89 21 00 00 1a 00 00 00 fd 00 1e 4b 1e
95 3c 00 0a 20 20 20 20 20 20 00 00 00 fc 00 4c
53 33 32 41 37 30 0a 20 20 20 20 20 00 00 00 ff
00 48 34 5a 54 31 30 30 30 32 39 0a 20 20 01 cd

02 03 1f f0 47 5f 10 1f 04 13 03 12 23 09 07 07
83 01 00 00 e3 05 c0 00 e6 06 05 01 53 52 00 02
3a 80 18 71 38 2d 40 58 2c 45 00 ba 89 21 00 00
1e 56 5e 00 a0 a0 a0 29 50 30 20 35 00 ba 89 21
00 00 1a 04 74 00 30 f2 70 5a 80 b0 58 8a 00 ba
89 21 00 00 1e 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 b1

----------------

Block 0, Base EDID:
  EDID Structure Version & Revision: 1.4
  Vendor & Product Identification:
    Manufacturer: SAM
    Model: 29030
    Serial Number: 1129862992 (0x43585750)
    Made in: week 53 of 2021
  Basic Display Parameters & Features:
    Digital display
    Bits per primary color channel: 10
    DisplayPort interface
    Maximum image size: 70 cm x 40 cm
    Gamma: 2.20
    DPMS levels: Off
    Supported color formats: RGB 4:4:4, YCrCb 4:4:4, YCrCb 4:2:2
    First detailed timing includes the native pixel format and preferred refresh rate
  Color Characteristics:
    Red  : 0.6601, 0.3300
    Green: 0.2998, 0.6396
    Blue : 0.1503, 0.0595
    White: 0.3134, 0.3291
  Established Timings I & II:
    IBM     :   720x400    70.081663 Hz   9:5     31.467 kHz     28.320000 MHz
    DMT 0x04:   640x480    59.940476 Hz   4:3     31.469 kHz     25.175000 MHz
    Apple   :   640x480    66.666667 Hz   4:3     35.000 kHz     30.240000 MHz
    DMT 0x05:   640x480    72.808802 Hz   4:3     37.861 kHz     31.500000 MHz
    DMT 0x06:   640x480    75.000000 Hz   4:3     37.500 kHz     31.500000 MHz
    DMT 0x08:   800x600    56.250000 Hz   4:3     35.156 kHz     36.000000 MHz
    DMT 0x09:   800x600    60.316541 Hz   4:3     37.879 kHz     40.000000 MHz
    DMT 0x0a:   800x600    72.187572 Hz   4:3     48.077 kHz     50.000000 MHz
    DMT 0x0b:   800x600    75.000000 Hz   4:3     46.875 kHz     49.500000 MHz
    Apple   :   832x624    74.551266 Hz   4:3     49.726 kHz     57.284000 MHz
    DMT 0x10:  1024x768    60.003840 Hz   4:3     48.363 kHz     65.000000 MHz
    DMT 0x11:  1024x768    70.069359 Hz   4:3     56.476 kHz     75.000000 MHz
    DMT 0x12:  1024x768    75.028582 Hz   4:3     60.023 kHz     78.750000 MHz
    DMT 0x24:  1280x1024   75.024675 Hz   5:4     79.976 kHz    135.000000 MHz
    Apple   :  1152x870    75.061550 Hz 192:145   68.681 kHz    100.000000 MHz
  Standard Timings:
    DMT 0x15:  1152x864    75.000000 Hz   4:3     67.500 kHz    108.000000 MHz
    DMT 0x1c:  1280x800    59.810326 Hz  16:10    49.702 kHz     83.500000 MHz
    DMT 0x55:  1280x720    60.000000 Hz  16:9     45.000 kHz     74.250000 MHz
    DMT 0x23:  1280x1024   60.019740 Hz   5:4     63.981 kHz    108.000000 MHz
    DMT 0x53:  1600x900    60.000000 Hz  16:9     60.000 kHz    108.000000 MHz (RB)
    DMT 0x3a:  1680x1050   59.954250 Hz  16:10    65.290 kHz    146.250000 MHz
    DMT 0x2f:  1440x900    59.887445 Hz  16:10    55.935 kHz    106.500000 MHz
  Detailed Timing Descriptors:
    DTD 1:  3840x2160   59.987522 Hz  16:9    148.049 kHz    595.750000 MHz (698 mm x 393 mm)
                 Hfront   60 Hsync  32 Hback   92 Hpol P
                 Vfront    3 Vsync   5 Vback  300 Vpol N
    Display Range Limits:
      Monitor ranges (GTF): 30-75 Hz V, 30-149 kHz H, max dotclock 600 MHz
    Display Product Name: 'LS32A70'
    Display Product Serial Number: 'H4ZT100029'
  Extension blocks: 1
Checksum: 0xcd

----------------

Block 1, CTA-861 Extension Block:
  Revision: 3
  Underscans IT Video Formats by default
  Basic audio support
  Supports YCbCr 4:4:4
  Supports YCbCr 4:2:2
  Native detailed modes: 0
  Video Data Block:
    VIC  95:  3840x2160   30.000000 Hz  16:9     67.500 kHz    297.000000 MHz
    VIC  16:  1920x1080   60.000000 Hz  16:9     67.500 kHz    148.500000 MHz
    VIC  31:  1920x1080   50.000000 Hz  16:9     56.250 kHz    148.500000 MHz
    VIC   4:  1280x720    60.000000 Hz  16:9     45.000 kHz     74.250000 MHz
    VIC  19:  1280x720    50.000000 Hz  16:9     37.500 kHz     74.250000 MHz
    VIC   3:   720x480    59.940060 Hz  16:9     31.469 kHz     27.000000 MHz
    VIC  18:   720x576    50.000000 Hz  16:9     31.250 kHz     27.000000 MHz
  Audio Data Block:
    Linear PCM:
      Max channels: 2
      Supported sample rates (kHz): 48 44.1 32
      Supported sample sizes (bits): 24 20 16
  Speaker Allocation Data Block:
    FL/FR - Front Left/Right
  Colorimetry Data Block:
    BT2020YCC
    BT2020RGB
  HDR Static Metadata Data Block:
    Electro optical transfer functions:
      Traditional gamma - SDR luminance range
      SMPTE ST2084
    Supported static metadata descriptors:
      Static metadata type 1
    Desired content max luminance: 83 (301.833 cd/m^2)
    Desired content max frame-average luminance: 82 (295.365 cd/m^2)
    Desired content min luminance: 0 (0.000 cd/m^2)
  Detailed Timing Descriptors:
    DTD 2:  1920x1080   60.000000 Hz  16:9     67.500 kHz    148.500000 MHz (698 mm x 393 mm)
                 Hfront   88 Hsync  44 Hback  148 Hpol P
                 Vfront    4 Vsync   5 Vback   36 Vpol P
    DTD 3:  2560x1440   59.950550 Hz  16:9     88.787 kHz    241.500000 MHz (698 mm x 393 mm)
                 Hfront   48 Hsync  32 Hback   80 Hpol P
                 Vfront    3 Vsync   5 Vback   33 Vpol N
    DTD 4:  3840x2160   30.000000 Hz  16:9     67.500 kHz    297.000000 MHz (698 mm x 393 mm)
                 Hfront  176 Hsync  88 Hback  296 Hpol P
                 Vfront    8 Vsync  10 Vback   72 Vpol P
Checksum: 0xb1  Unused space in Extension Block: 42 bytes
=================
/sys/class/drm/card1-DP-13
EDID of '/sys/class/drm/card1-DP-13/edid' was empty.
=================
/sys/class/drm/card1-DP-2
EDID of '/sys/class/drm/card1-DP-2/edid' was empty.
=================
/sys/class/drm/card1-DP-3
EDID of '/sys/class/drm/card1-DP-3/edid' was empty.
=================
/sys/class/drm/card1-DP-4
EDID of '/sys/class/drm/card1-DP-4/edid' was empty.
=================
/sys/class/drm/card1-DP-5
EDID of '/sys/class/drm/card1-DP-5/edid' was empty.
=================
/sys/class/drm/card1-DP-6
EDID of '/sys/class/drm/card1-DP-6/edid' was empty.
=================
/sys/class/drm/card1-DP-7
EDID of '/sys/class/drm/card1-DP-7/edid' was empty.
=================
/sys/class/drm/card1-DP-8
EDID of '/sys/class/drm/card1-DP-8/edid' was empty.
=================
/sys/class/drm/card1-DP-9
EDID of '/sys/class/drm/card1-DP-9/edid' was empty.
=================
/sys/class/drm/card1-eDP-1
edid-decode (hex):

00 ff ff ff ff ff ff 00 09 e5 ca 0b 00 00 00 00
2f 20 01 04 a5 1c 13 78 03 de 50 a3 54 4c 99 26
0f 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 11 5c d0 18 81 e0 2d 50 30 20
36 00 1d be 10 00 00 1a a7 49 d0 18 81 e0 2d 50
30 20 36 00 1d be 10 00 00 1a 00 00 00 fe 00 42
4f 45 20 43 51 0a 20 20 20 20 20 20 00 00 00 fe
00 4e 45 31 33 35 46 42 4d 2d 4e 34 31 0a 00 73

----------------

Block 0, Base EDID:
  EDID Structure Version & Revision: 1.4
  Vendor & Product Identification:
    Manufacturer: BOE
    Model: 3018
    Made in: week 47 of 2022
  Basic Display Parameters & Features:
    Digital display
    Bits per primary color channel: 8
    DisplayPort interface
    Maximum image size: 28 cm x 19 cm
    Gamma: 2.20
    Supported color formats: RGB 4:4:4
    First detailed timing includes the native pixel format and preferred refresh rate
    Display supports continuous frequencies
  Color Characteristics:
    Red  : 0.6396, 0.3291
    Green: 0.2998, 0.5996
    Blue : 0.1494, 0.0595
    White: 0.3125, 0.3281
  Established Timings I & II: none
  Standard Timings: none
  Detailed Timing Descriptors:
    DTD 1:  2256x1504   59.998513 Hz   3:2     92.938 kHz    235.690000 MHz (285 mm x 190 mm)
                 Hfront   48 Hsync  32 Hback  200 Hpol P
                 Vfront    3 Vsync   6 Vback   36 Vpol N
    DTD 2:  2256x1504   47.998302 Hz   3:2     74.349 kHz    188.550000 MHz (285 mm x 190 mm)
                 Hfront   48 Hsync  32 Hback  200 Hpol P
                 Vfront    3 Vsync   6 Vback   36 Vpol N
    Alphanumeric Data String: 'BOE CQ'
    Alphanumeric Data String: 'NE135FBM-N41'
Checksum: 0x73
=================
/sys/class/drm/card1-Writeback-1
EDID of '/sys/class/drm/card1-Writeback-1/edid' was empty.
=================

And this is the output of the command with both the monitors connected (the large display is limited to 30 Hz, even though Gnome settings show higher refresh rates available):

[martin@strudl ~]$ for OUT in /sys/class/drm/card*; do echo $OUT; edid-decode $OUT/edid; echo "================="; done
/sys/class/drm/card1
/sys/class/drm/card1/edid: No such file or directory
=================
/sys/class/drm/card1-DP-1
EDID of '/sys/class/drm/card1-DP-1/edid' was empty.
=================
/sys/class/drm/card1-DP-12
edid-decode (hex):

00 ff ff ff ff ff ff 00 4c 2d 66 71 50 57 58 43
35 1f 01 04 b5 46 28 78 3a 2f 95 a9 54 4c a3 26
0f 50 54 bf ef 80 71 4f 81 00 81 c0 81 80 a9 c0
b3 00 95 00 01 01 b7 e8 00 b8 f0 70 34 81 3c 20
35 00 ba 89 21 00 00 1a 00 00 00 fd 00 1e 4b 1e
95 3c 00 0a 20 20 20 20 20 20 00 00 00 fc 00 4c
53 33 32 41 37 30 0a 20 20 20 20 20 00 00 00 ff
00 48 34 5a 54 31 30 30 30 32 39 0a 20 20 01 cd

02 03 1f f0 47 5f 10 1f 04 13 03 12 23 09 07 07
83 01 00 00 e3 05 c0 00 e6 06 05 01 53 52 00 02
3a 80 18 71 38 2d 40 58 2c 45 00 ba 89 21 00 00
1e 56 5e 00 a0 a0 a0 29 50 30 20 35 00 ba 89 21
00 00 1a 04 74 00 30 f2 70 5a 80 b0 58 8a 00 ba
89 21 00 00 1e 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 b1

----------------

Block 0, Base EDID:
  EDID Structure Version & Revision: 1.4
  Vendor & Product Identification:
    Manufacturer: SAM
    Model: 29030
    Serial Number: 1129862992 (0x43585750)
    Made in: week 53 of 2021
  Basic Display Parameters & Features:
    Digital display
    Bits per primary color channel: 10
    DisplayPort interface
    Maximum image size: 70 cm x 40 cm
    Gamma: 2.20
    DPMS levels: Off
    Supported color formats: RGB 4:4:4, YCrCb 4:4:4, YCrCb 4:2:2
    First detailed timing includes the native pixel format and preferred refresh rate
  Color Characteristics:
    Red  : 0.6601, 0.3300
    Green: 0.2998, 0.6396
    Blue : 0.1503, 0.0595
    White: 0.3134, 0.3291
  Established Timings I & II:
    IBM     :   720x400    70.081663 Hz   9:5     31.467 kHz     28.320000 MHz
    DMT 0x04:   640x480    59.940476 Hz   4:3     31.469 kHz     25.175000 MHz
    Apple   :   640x480    66.666667 Hz   4:3     35.000 kHz     30.240000 MHz
    DMT 0x05:   640x480    72.808802 Hz   4:3     37.861 kHz     31.500000 MHz
    DMT 0x06:   640x480    75.000000 Hz   4:3     37.500 kHz     31.500000 MHz
    DMT 0x08:   800x600    56.250000 Hz   4:3     35.156 kHz     36.000000 MHz
    DMT 0x09:   800x600    60.316541 Hz   4:3     37.879 kHz     40.000000 MHz
    DMT 0x0a:   800x600    72.187572 Hz   4:3     48.077 kHz     50.000000 MHz
    DMT 0x0b:   800x600    75.000000 Hz   4:3     46.875 kHz     49.500000 MHz
    Apple   :   832x624    74.551266 Hz   4:3     49.726 kHz     57.284000 MHz
    DMT 0x10:  1024x768    60.003840 Hz   4:3     48.363 kHz     65.000000 MHz
    DMT 0x11:  1024x768    70.069359 Hz   4:3     56.476 kHz     75.000000 MHz
    DMT 0x12:  1024x768    75.028582 Hz   4:3     60.023 kHz     78.750000 MHz
    DMT 0x24:  1280x1024   75.024675 Hz   5:4     79.976 kHz    135.000000 MHz
    Apple   :  1152x870    75.061550 Hz 192:145   68.681 kHz    100.000000 MHz
  Standard Timings:
    DMT 0x15:  1152x864    75.000000 Hz   4:3     67.500 kHz    108.000000 MHz
    DMT 0x1c:  1280x800    59.810326 Hz  16:10    49.702 kHz     83.500000 MHz
    DMT 0x55:  1280x720    60.000000 Hz  16:9     45.000 kHz     74.250000 MHz
    DMT 0x23:  1280x1024   60.019740 Hz   5:4     63.981 kHz    108.000000 MHz
    DMT 0x53:  1600x900    60.000000 Hz  16:9     60.000 kHz    108.000000 MHz (RB)
    DMT 0x3a:  1680x1050   59.954250 Hz  16:10    65.290 kHz    146.250000 MHz
    DMT 0x2f:  1440x900    59.887445 Hz  16:10    55.935 kHz    106.500000 MHz
  Detailed Timing Descriptors:
    DTD 1:  3840x2160   59.987522 Hz  16:9    148.049 kHz    595.750000 MHz (698 mm x 393 mm)
                 Hfront   60 Hsync  32 Hback   92 Hpol P
                 Vfront    3 Vsync   5 Vback  300 Vpol N
    Display Range Limits:
      Monitor ranges (GTF): 30-75 Hz V, 30-149 kHz H, max dotclock 600 MHz
    Display Product Name: 'LS32A70'
    Display Product Serial Number: 'H4ZT100029'
  Extension blocks: 1
Checksum: 0xcd

----------------

Block 1, CTA-861 Extension Block:
  Revision: 3
  Underscans IT Video Formats by default
  Basic audio support
  Supports YCbCr 4:4:4
  Supports YCbCr 4:2:2
  Native detailed modes: 0
  Video Data Block:
    VIC  95:  3840x2160   30.000000 Hz  16:9     67.500 kHz    297.000000 MHz
    VIC  16:  1920x1080   60.000000 Hz  16:9     67.500 kHz    148.500000 MHz
    VIC  31:  1920x1080   50.000000 Hz  16:9     56.250 kHz    148.500000 MHz
    VIC   4:  1280x720    60.000000 Hz  16:9     45.000 kHz     74.250000 MHz
    VIC  19:  1280x720    50.000000 Hz  16:9     37.500 kHz     74.250000 MHz
    VIC   3:   720x480    59.940060 Hz  16:9     31.469 kHz     27.000000 MHz
    VIC  18:   720x576    50.000000 Hz  16:9     31.250 kHz     27.000000 MHz
  Audio Data Block:
    Linear PCM:
      Max channels: 2
      Supported sample rates (kHz): 48 44.1 32
      Supported sample sizes (bits): 24 20 16
  Speaker Allocation Data Block:
    FL/FR - Front Left/Right
  Colorimetry Data Block:
    BT2020YCC
    BT2020RGB
  HDR Static Metadata Data Block:
    Electro optical transfer functions:
      Traditional gamma - SDR luminance range
      SMPTE ST2084
    Supported static metadata descriptors:
      Static metadata type 1
    Desired content max luminance: 83 (301.833 cd/m^2)
    Desired content max frame-average luminance: 82 (295.365 cd/m^2)
    Desired content min luminance: 0 (0.000 cd/m^2)
  Detailed Timing Descriptors:
    DTD 2:  1920x1080   60.000000 Hz  16:9     67.500 kHz    148.500000 MHz (698 mm x 393 mm)
                 Hfront   88 Hsync  44 Hback  148 Hpol P
                 Vfront    4 Vsync   5 Vback   36 Vpol P
    DTD 3:  2560x1440   59.950550 Hz  16:9     88.787 kHz    241.500000 MHz (698 mm x 393 mm)
                 Hfront   48 Hsync  32 Hback   80 Hpol P
                 Vfront    3 Vsync   5 Vback   33 Vpol N
    DTD 4:  3840x2160   30.000000 Hz  16:9     67.500 kHz    297.000000 MHz (698 mm x 393 mm)
                 Hfront  176 Hsync  88 Hback  296 Hpol P
                 Vfront    8 Vsync  10 Vback   72 Vpol P
Checksum: 0xb1  Unused space in Extension Block: 42 bytes
=================
/sys/class/drm/card1-DP-13
edid-decode (hex):

00 ff ff ff ff ff ff 00 10 ac 00 d1 4c 4b 55 30
11 1e 01 04 a5 3c 22 78 3a 4c 55 a9 55 4d 9d 26
0f 50 54 a5 4b 00 81 00 b3 00 d1 00 71 4f a9 40
81 80 d1 c0 01 01 56 5e 00 a0 a0 a0 29 50 30 20
35 00 55 50 21 00 00 1a 00 00 00 ff 00 37 39 4a
58 53 30 33 0a 20 20 20 20 20 00 00 00 fc 00 44
45 4c 4c 20 50 32 37 32 30 44 0a 20 00 00 00 fd
00 31 4b 1d 71 1c 01 0a 20 20 20 20 20 20 01 48

02 03 14 b1 4f 90 05 04 03 02 07 16 01 06 11 12
15 13 14 1f 02 3a 80 18 71 38 2d 40 58 2c 45 00
55 50 21 00 00 1e 01 1d 80 18 71 1c 16 20 58 2c
25 00 55 50 21 00 00 9e 7e 39 00 a0 80 38 1f 40
30 20 3a 00 55 50 21 00 00 1a 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 b2

----------------

Block 0, Base EDID:
  EDID Structure Version & Revision: 1.4
  Vendor & Product Identification:
    Manufacturer: DEL
    Model: 53504
    Serial Number: 810896204 (0x30554b4c)
    Made in: week 17 of 2020
  Basic Display Parameters & Features:
    Digital display
    Bits per primary color channel: 8
    DisplayPort interface
    Maximum image size: 60 cm x 34 cm
    Gamma: 2.20
    DPMS levels: Off
    Supported color formats: RGB 4:4:4, YCrCb 4:4:4, YCrCb 4:2:2
    First detailed timing includes the native pixel format and preferred refresh rate
  Color Characteristics:
    Red  : 0.6611, 0.3320
    Green: 0.3037, 0.6132
    Blue : 0.1494, 0.0595
    White: 0.3134, 0.3291
  Established Timings I & II:
    IBM     :   720x400    70.081663 Hz   9:5     31.467 kHz     28.320000 MHz
    DMT 0x04:   640x480    59.940476 Hz   4:3     31.469 kHz     25.175000 MHz
    DMT 0x06:   640x480    75.000000 Hz   4:3     37.500 kHz     31.500000 MHz
    DMT 0x09:   800x600    60.316541 Hz   4:3     37.879 kHz     40.000000 MHz
    DMT 0x0b:   800x600    75.000000 Hz   4:3     46.875 kHz     49.500000 MHz
    DMT 0x10:  1024x768    60.003840 Hz   4:3     48.363 kHz     65.000000 MHz
    DMT 0x12:  1024x768    75.028582 Hz   4:3     60.023 kHz     78.750000 MHz
    DMT 0x24:  1280x1024   75.024675 Hz   5:4     79.976 kHz    135.000000 MHz
  Standard Timings:
    DMT 0x1c:  1280x800    59.810326 Hz  16:10    49.702 kHz     83.500000 MHz
    DMT 0x3a:  1680x1050   59.954250 Hz  16:10    65.290 kHz    146.250000 MHz
    DMT 0x45:  1920x1200   59.884600 Hz  16:10    74.556 kHz    193.250000 MHz
    DMT 0x15:  1152x864    75.000000 Hz   4:3     67.500 kHz    108.000000 MHz
    DMT 0x33:  1600x1200   60.000000 Hz   4:3     75.000 kHz    162.000000 MHz
    DMT 0x23:  1280x1024   60.019740 Hz   5:4     63.981 kHz    108.000000 MHz
    DMT 0x52:  1920x1080   60.000000 Hz  16:9     67.500 kHz    148.500000 MHz
  Detailed Timing Descriptors:
    DTD 1:  2560x1440   59.950550 Hz  16:9     88.787 kHz    241.500000 MHz (597 mm x 336 mm)
                 Hfront   48 Hsync  32 Hback   80 Hpol P
                 Vfront    3 Vsync   5 Vback   33 Vpol N
    Display Product Serial Number: '79JXS03'
    Display Product Name: 'DELL P2720D'
    Display Range Limits:
      Monitor ranges (Range Limits Only): 49-75 Hz V, 29-113 kHz H, max dotclock 280 MHz
  Extension blocks: 1
Checksum: 0x48

----------------

Block 1, CTA-861 Extension Block:
  Revision: 3
  Underscans IT Video Formats by default
  Supports YCbCr 4:4:4
  Supports YCbCr 4:2:2
  Native detailed modes: 1
  Video Data Block:
    VIC  16:  1920x1080   60.000000 Hz  16:9     67.500 kHz    148.500000 MHz (native)
    VIC   5:  1920x1080i  60.000000 Hz  16:9     33.750 kHz     74.250000 MHz
    VIC   4:  1280x720    60.000000 Hz  16:9     45.000 kHz     74.250000 MHz
    VIC   3:   720x480    59.940060 Hz  16:9     31.469 kHz     27.000000 MHz
    VIC   2:   720x480    59.940060 Hz   4:3     31.469 kHz     27.000000 MHz
    VIC   7:  1440x480i   59.940060 Hz  16:9     15.734 kHz     27.000000 MHz
    VIC  22:  1440x576i   50.000000 Hz  16:9     15.625 kHz     27.000000 MHz
    VIC   1:   640x480    59.940476 Hz   4:3     31.469 kHz     25.175000 MHz
    VIC   6:  1440x480i   59.940060 Hz   4:3     15.734 kHz     27.000000 MHz
    VIC  17:   720x576    50.000000 Hz   4:3     31.250 kHz     27.000000 MHz
    VIC  18:   720x576    50.000000 Hz  16:9     31.250 kHz     27.000000 MHz
    VIC  21:  1440x576i   50.000000 Hz   4:3     15.625 kHz     27.000000 MHz
    VIC  19:  1280x720    50.000000 Hz  16:9     37.500 kHz     74.250000 MHz
    VIC  20:  1920x1080i  50.000000 Hz  16:9     28.125 kHz     74.250000 MHz
    VIC  31:  1920x1080   50.000000 Hz  16:9     56.250 kHz    148.500000 MHz
  Detailed Timing Descriptors:
    DTD 2:  1920x1080   60.000000 Hz  16:9     67.500 kHz    148.500000 MHz (597 mm x 336 mm)
                 Hfront   88 Hsync  44 Hback  148 Hpol P
                 Vfront    4 Vsync   5 Vback   36 Vpol P
    DTD 3:  1920x1080i  60.000000 Hz  16:9     33.750 kHz     74.250000 MHz (597 mm x 336 mm)
                 Hfront   88 Hsync  44 Hback  148 Hpol P
                 Vfront    2 Vsync   5 Vback   15 Vpol P Vfront +0.5 Odd Field
                 Vfront    2 Vsync   5 Vback   15 Vpol P Vback  +0.5 Even Field
    DTD 4:  2048x1080   59.997848 Hz 256:135   66.658 kHz    147.180000 MHz (597 mm x 336 mm)
                 Hfront   48 Hsync  32 Hback   80 Hpol P
                 Vfront    3 Vsync  10 Vback   18 Vpol N
Checksum: 0xb2  Unused space in Extension Block: 53 bytes
=================
/sys/class/drm/card1-DP-2
EDID of '/sys/class/drm/card1-DP-2/edid' was empty.
=================
/sys/class/drm/card1-DP-3
EDID of '/sys/class/drm/card1-DP-3/edid' was empty.
=================
/sys/class/drm/card1-DP-4
EDID of '/sys/class/drm/card1-DP-4/edid' was empty.
=================
/sys/class/drm/card1-DP-5
EDID of '/sys/class/drm/card1-DP-5/edid' was empty.
=================
/sys/class/drm/card1-DP-6
EDID of '/sys/class/drm/card1-DP-6/edid' was empty.
=================
/sys/class/drm/card1-DP-7
EDID of '/sys/class/drm/card1-DP-7/edid' was empty.
=================
/sys/class/drm/card1-DP-8
EDID of '/sys/class/drm/card1-DP-8/edid' was empty.
=================
/sys/class/drm/card1-DP-9
EDID of '/sys/class/drm/card1-DP-9/edid' was empty.
=================
/sys/class/drm/card1-eDP-1
edid-decode (hex):

00 ff ff ff ff ff ff 00 09 e5 ca 0b 00 00 00 00
2f 20 01 04 a5 1c 13 78 03 de 50 a3 54 4c 99 26
0f 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 11 5c d0 18 81 e0 2d 50 30 20
36 00 1d be 10 00 00 1a a7 49 d0 18 81 e0 2d 50
30 20 36 00 1d be 10 00 00 1a 00 00 00 fe 00 42
4f 45 20 43 51 0a 20 20 20 20 20 20 00 00 00 fe
00 4e 45 31 33 35 46 42 4d 2d 4e 34 31 0a 00 73

----------------

Block 0, Base EDID:
  EDID Structure Version & Revision: 1.4
  Vendor & Product Identification:
    Manufacturer: BOE
    Model: 3018
    Made in: week 47 of 2022
  Basic Display Parameters & Features:
    Digital display
    Bits per primary color channel: 8
    DisplayPort interface
    Maximum image size: 28 cm x 19 cm
    Gamma: 2.20
    Supported color formats: RGB 4:4:4
    First detailed timing includes the native pixel format and preferred refresh rate
    Display supports continuous frequencies
  Color Characteristics:
    Red  : 0.6396, 0.3291
    Green: 0.2998, 0.5996
    Blue : 0.1494, 0.0595
    White: 0.3125, 0.3281
  Established Timings I & II: none
  Standard Timings: none
  Detailed Timing Descriptors:
    DTD 1:  2256x1504   59.998513 Hz   3:2     92.938 kHz    235.690000 MHz (285 mm x 190 mm)
                 Hfront   48 Hsync  32 Hback  200 Hpol P
                 Vfront    3 Vsync   6 Vback   36 Vpol N
    DTD 2:  2256x1504   47.998302 Hz   3:2     74.349 kHz    188.550000 MHz (285 mm x 190 mm)
                 Hfront   48 Hsync  32 Hback  200 Hpol P
                 Vfront    3 Vsync   6 Vback   36 Vpol N
    Alphanumeric Data String: 'BOE CQ'
    Alphanumeric Data String: 'NE135FBM-N41'
Checksum: 0x73
=================
/sys/class/drm/card1-Writeback-1
EDID of '/sys/class/drm/card1-Writeback-1/edid' was empty.

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#4 2024-08-14 14:21:23

seth
Member
From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 75,834

Re: [SOLVED] External display does not allow higher refresh rate

Both have

  Detailed Timing Descriptors:
    DTD 1:  3840x2160   59.987522 Hz  16:9    148.049 kHz    595.750000 MHz (698 mm x 393 mm)
                 Hfront   60 Hsync  32 Hback   92 Hpol P
                 Vfront    3 Vsync   5 Vback  300 Vpol N

It's not the EDID.
How does gnome on X11 behave and what is the output of "xrandr -q" there?

Online

#5 2024-08-14 15:14:34

mros
Member
Registered: 2024-08-13
Posts: 5

Re: [SOLVED] External display does not allow higher refresh rate

On Xorg, everything is the same. The output of `xrandr -q` is

Screen 0: minimum 320 x 200, current 8656 x 2160, maximum 16384 x 16384
eDP connected primary 2256x1504+0+0 (normal left inverted right x axis y axis) 285mm x 190mm
   2256x1504     60.00*+  48.00
   1920x1200     60.00
   1920x1080     60.00
   1600x1200     60.00
   1680x1050     60.00
   1280x1024     60.00
   1440x900      60.00
   1280x800      60.00
   1280x720      60.00
   1024x768      60.00
   800x600       60.00
   640x480       60.00
DisplayPort-0 disconnected (normal left inverted right x axis y axis)
DisplayPort-1 disconnected (normal left inverted right x axis y axis)
DisplayPort-2 disconnected (normal left inverted right x axis y axis)
DisplayPort-3 disconnected (normal left inverted right x axis y axis)
DisplayPort-4 disconnected (normal left inverted right x axis y axis)
DisplayPort-5 disconnected (normal left inverted right x axis y axis)
DisplayPort-6 disconnected (normal left inverted right x axis y axis)
DisplayPort-7 disconnected (normal left inverted right x axis y axis)
DisplayPort-8 disconnected (normal left inverted right x axis y axis)
DisplayPort-11 connected 3840x2160+2256+0 (normal left inverted right x axis y axis) 698mm x 393mm
   3840x2160     59.99*+  30.00    29.97
   2560x1440     59.95
   1920x1080     60.00    50.00    59.94
   1680x1050     59.95
   1600x900      60.00
   1280x1024     75.02    60.02
   1440x900      59.89
   1280x800      59.81
   1152x864      75.00
   1280x720      60.00    50.00    59.94
   1024x768      75.03    70.07    60.00
   832x624       74.55
   800x600       72.19    75.00    60.32    56.25
   720x576       50.00
   720x480       60.00    59.94
   640x480       75.00    72.81    66.67    60.00    59.94
   720x400       70.08
DisplayPort-12 connected 2560x1440+6096+0 (normal left inverted right x axis y axis) 597mm x 336mm
   2560x1440     59.95*+
   1920x1200     59.88
   2048x1080     60.00
   1920x1080     60.00    50.00    59.94
   1600x1200     60.00
   1680x1050     59.95
   1280x1024     75.02    60.02
   1280x800      59.81
   1152x864      75.00
   1280x720      60.00    50.00    59.94
   1024x768      75.03    60.00
   800x600       75.00    60.32
   720x576       50.00
   720x480       60.00    59.94
   640x480       75.00    60.00    59.94
   720x400       70.08

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#6 2024-08-14 20:05:18

seth
Member
From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 75,834

Re: [SOLVED] External display does not allow higher refresh rate

eDP connected primary 2256x1504+0+0 (normal left inverted right x axis y axis) 285mm x 190mm
   2256x1504     60.00*+  48.00
DisplayPort-11 connected 3840x2160+2256+0 (normal left inverted right x axis y axis) 698mm x 393mm
   3840x2160     59.99*+  30.00    29.97
DisplayPort-12 connected 2560x1440+6096+0 (normal left inverted right x axis y axis) 597mm x 336mm
   2560x1440     59.95*+

All outputs at least show up as 60Hz in this context,

xrandr --output DisplayPort-11 --rate 30 # the output name incremets over time

Did you update the kernel  weeks ago? (Check your pacman log)
Have you tried the behavior of the LTS kernel?
There might be some MST related regression (I suspect the dock will use that internally)

Online

#7 2024-08-14 20:15:31

mros
Member
Registered: 2024-08-13
Posts: 5

Re: [SOLVED] External display does not allow higher refresh rate

Yeah, I have the most up-to-date version of the kernel.

Just tried LTS and it's working!! The large display has 60 Hz refresh rate.

Should I file a bug somewhere? The Arch GitLab kernel project page?

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#8 2024-08-14 20:28:54

seth
Member
From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 75,834

Re: [SOLVED] External display does not allow higher refresh rate

Yeah, I have the most up-to-date version of the kernel.

Check the pacman log for the offending kernel update (2 weeks sounds almost like 6.9 to 6.10 if your didn't update the two weeks before or so)

https://gitlab.freedesktop.org/drm/amd/-/issues - but first check the system journal for a compromised boot, eg.

sudo journalctl -b -1

for the previous one. There's probably some amdgpu or drm related error showing up which would hopefully make it much easier to identify the problem (eg. whether it's MST related)

Edit: https://gitlab.freedesktop.org/drm/amd/-/issues/3495 - perhaps (this is a really extremely wild guess)

Last edited by seth (2024-08-14 20:29:52)

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#9 2024-08-14 20:37:29

mros
Member
Registered: 2024-08-13
Posts: 5

Re: [SOLVED] External display does not allow higher refresh rate

Just looked at the existing issues in there and there are two that match my problem.

https://gitlab.freedesktop.org/drm/amd/-/issues/3513

Looks like it's going to be fixed in 6.10.5.

Thanks seth for the help!

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